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    Edyta
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    Charmaine
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    Abraham
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    Jason
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    Leah
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    Caroline
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    Alejandro
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    Amir
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    Ernest
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    Matthew


Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four bra Read full description...


Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.


Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £221,000 £1,485,000
Lettings 100% 77% £890 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 6 130 15 50 2 41 1 15 2

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
ARLA Relocation Agent Network

Images & Videos


“Northfields agency has been our main/sole agent to rent ......”

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Feb 01,2012
Minithumbup
By: 'WK'
Feb 01,2012
0 people found
this helpful
Northfields agency has been our main/sole agent to rent our flats for years. They are professional and always try to get the best possible tenants. I mainly dealt with Sharon Shankster and Louis McMenamin. They are helpful, understanding and a pleasure to deal with. ...
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“I have dealt with this agency for several years and ......”

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Jan 30,2012
Minithumbup
By: 'Brent Burnard'
Jan 30,2012
0 people found
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I have dealt with this agency for several years and have always found them to be thoroughly professional. They are sensible, available and willing to go the extra yard to keep all parties happy. Sharon is delightful....
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“A very easy rental, no problems and very knowledgeable of ......”

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Jan 29,2012
Minithumbup
By: 'Ryan's'
Jan 29,2012
0 people found
this helpful
A very easy rental, no problems and very knowledgeable of local area. Would rent through Northfield again. Excellent service....
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“Absolutely the whole reason why estate agents are given a ......”

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Jan 28,2012
Minithumbdown
By: 'P & D'
Jan 28,2012
7 people found
this helpful
Absolutely the whole reason why estate agents are given a bad name! I feel sorry for genuine hardworking estate agents who have to put up with this agency ruining the trade others try so hard to work in. My partner and I were tenants via ...
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By: MNKM
Dec 07, 2012
View all comments (5)
Dear Ms Silvia Eldawi Please can you confirm that you are still the managing director for the Northfields Estes agency in Northfields Ave Ealing? If so, can you please write here your email address so that we can contact you directly. Thank you. We have serious concerns to raise and so far, none of the agents were either professional or helpful. We wish to address our concerns to the right person. Kind Regards MN MK ...

“Danielle was a brilliant agent who found me a fantastic ......”

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Jan 26,2012
Minithumbup
By: 'HM'
Jan 26,2012
0 people found
this helpful
Danielle was a brilliant agent who found me a fantastic flat where I am now very happy. I would certainly recommend Northfields and I am sure I will use them again....
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“Thanks to Danielle for the way in which she handled ......”

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Jan 26,2012
Minithumbup
By: 'AlistairF'
Jan 26,2012
0 people found
this helpful
Thanks to Danielle for the way in which she handled my difficult search situation with extreme patience, understanding and enthusiasm. Although I did not eventually rent a flat from Northfields, I believe that her warm professionalism stands out as a shining example....
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“Pitshanger Northfields branch dealt with the letting of my property ......”

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Jan 26,2012
Minithumbup
By: 'Richard'
Jan 26,2012
0 people found
this helpful
Pitshanger Northfields branch dealt with the letting of my property in a professional and efficient manner. The property is let on a managed service agreement and to date has been flowing very smoothly with no issues. Would recommend Northfields to someone looking for a ARLA ...
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By: Response from the Lettings Director
Jan 26, 2012
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Thanks for the great feedback. Professionalism and efficiency form part of our core values. Best regards, Silvia Eldawi ...

“At very short notice Danielle found us a suitable house ......”

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Jan 25,2012
Minithumbup
By: 'Diana German'
Jan 25,2012
0 people found
this helpful
At very short notice Danielle found us a suitable house to rent in a perfect location. She went out of her way to arrange visits for me and answered all my questions honestly and quickly. I would recommend her to others....
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By: Lettings Director - Silvia Eldawi
Jan 26, 2012
View all comments (1)
Thank you for your positive feedback. We always aim to be as flexible as we can to suit the needs of our customers. Best regards, Silvia Eldawi - Lettings Director ...

“I was delighted by the service offered by CARL JENKINS, ......”

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Jan 25,2012
Minithumbup
By: 'a.rose'
Jan 25,2012
0 people found
this helpful
I was delighted by the service offered by CARL JENKINS, PROPERTY MANAGER in particular. He was efficient, contactable and able to always sort out issues Repair prices for firms on his books were excellent. He made renting out my property a pleasure His service in ...
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By: Lettings Director - Silvia Eldawi
Jan 26, 2012
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Thank you for your kind words and positive feedback. We work very hard to agree excellent rates to keep maintenance costs down for our clients. Best Regards, Silvia Eldawi - Lettings Director ...

“I am a Relocation Agent working in Manchester and am ......”

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Jan 24,2012
Minithumbup
By: 'Hilary Wilkinson'
Jan 24,2012
1 people found
this helpful
I am a Relocation Agent working in Manchester and am therefore in regular contact with lettings' agents. I am currently trying to find my husband a studio close to Uxbridge. My experience of the local agents had been very frustrating - not returning calls the ...
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By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thanks for the great feedback. One of our service standards is to always respond to email enquiries within 15 minutes. Best Regards, Silvia Eldawi - Lettings Director ...

“This last summer I had to plan a relocation with ......”

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Jan 22,2012
Minithumbup
By: 'Alexis'
Jan 22,2012
0 people found
this helpful
This last summer I had to plan a relocation with my family from France to the UK. To find the right place/apartment was not an easy task Finally I have been lucky enough to meet with Danielle. She has been really professional, patient, listening ...
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By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thank you for your kind feedback. We understand that relocating abroad can be a stressful expereince, which is why we employ multi-lingual staff to ensure the smoothest of transitions for our clients. Kind regards, Silvia Eldawi ...

“We chose Northfields after being impressed by Danielle's enthusiam, energy ......”

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Jan 21,2012
Minithumbup
By: 'A&R'
Jan 21,2012
0 people found
this helpful
We chose Northfields after being impressed by Danielle's enthusiam, energy and customer focussed attitude whe she was showing us properties. We were not dissapointed and she quickly found a tenant for our flat, and they moved in just 2 weeks after starting the process. I work ...
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By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thanks for the positive feedback. One of the highest compliments for us is when our tenants also become our landlords. Best regards, Silvia Eldawi ...

“After many disappointments with other agencies I was recommended Northfields ......”

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Jan 21,2012
Minithumbup
By: 'Meline'
Jan 21,2012
0 people found
this helpful
After many disappointments with other agencies I was recommended Northfields by friends and family. They have been quick and efficient in finding a new tenant and Danielle has been extremely helpful and friendly. I highly recommend Northfields to both tenant and landlords respectively....
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By: Response from the Lettings Director
Jan 26, 2012
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Thank you for your positive comments. It's great when a recommendation turns into a recommendation! Just hoping the star rating was overlooked :) Best regards, Silvia Eldawi ...

“Danielle was efficient, friendly and good to work with. She ......”

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Jan 20,2012
Minithumbup
By: 'Alison Mann'
Jan 20,2012
0 people found
this helpful
Danielle was efficient, friendly and good to work with. She was quick to respond and impressed with her knowledge of our area. Although it took a while to rent out our house, Danielle kept working hard on our behalf and moved heaven and earth to ...
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By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thanks for the great feedback! 90% of our staff live within a mile radius of their branch as we understand the importance of local knowledge. Best regards, Silvia Eldawi ...

“From an initial interview, Danielle Davern and her team at ......”

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Jan 20,2012
Minithumbup
By: 'Dennis Charles'
Jan 20,2012
0 people found
this helpful
From an initial interview, Danielle Davern and her team at Northfields Agency provided a swift response to my request for a suitable tenant. Clear advice was given on how to best market the property with emphasis on good Landlord/ Tenant relations resulting in the right ...
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By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Great feedback! Thanks very much. Best regards, Silvia Eldawi ...

“Danielle Davern at Northfields Pitshanger Lane was outstanding. Very proactive ......”

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Jan 19,2012
Minithumbup
By: 'Mr D'
Jan 19,2012
0 people found
this helpful
Danielle Davern at Northfields Pitshanger Lane was outstanding. Very proactive and conscious of my requirements and the level of tenant I required. Managed to find 3 good prospective tenants in a matter of days. Very up beat and positive professional. Good communication too. Excellent experience with ...
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By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thanks for the 5 star review. We are delighted that you had an enjoyable experience working with Northfields. Best regards, Silvia Eldawi ...

“Danielle has so far been very receptive and informative. She ......”

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Jan 19,2012
Minithumbup
By: 'A Sark'
Jan 19,2012
0 people found
this helpful
Danielle has so far been very receptive and informative. She let out my property at extreme pace and the transaction was smooth. She is always quick to reply to my emails or queries and thus far I have nothing negative to state, my experience has ...
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Was this helpful? Yes
By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Great to hear the kind review! Great feedback thank you very much. Best regards, Silvia Eldawi ...

“We were using two other prominent agents in London to ......”

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Jan 19,2012
Minithumbup
By: 'Chris'
Jan 19,2012
0 people found
this helpful
We were using two other prominent agents in London to source a suitable place for myself and my FiancƒÂ© as we are new to London. During this process we were able to find the current building as being offered by both Agencies. However for reasons ...
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“Moving away from a place called home is never easy, ......”

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Jan 18,2012
Minithumbup
By: 'patrick'
Jan 18,2012
0 people found
this helpful
Moving away from a place called home is never easy, moving away from your hometown, your country even more difficult. Within the last 6 years I am living in london i moved i think 9 times from property to property,shared houses, from north to sud, from ...
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Was this helpful? Yes
By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thank you for your fantastic feedback Patrick. So glad to have helped make your dream come true. We hope everything goes smoothly this weekend. Kind regards, Silvia Eldawi ...

“I met Cathy Byrne from Northfields. From start to end, ......”

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Jan 18,2012
Minithumbup
By: 'ST'
Jan 18,2012
0 people found
this helpful
I met Cathy Byrne from Northfields. From start to end, my dealing with her was brilliant. She was punctual, well presented, and efficient. I also liked that she brought along a mortgage advisor (Anthony Cusack of Select Mortgages) to answer any financial questions I may ...
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By: Response from the Sales Director
Jan 26, 2012
View all comments (1)
Thank you for your kind comments. Its great to see that our professional manner has not gone unnoticed. We appreciate that the time wasn't quite right for you but look forward o working with you in future. Best regards, Nick Devonport ...

“We had an excellent experience finding a flat to let ......”

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Jan 11,2012
Minithumbup
By: 'wtcramer'
Jan 11,2012
0 people found
this helpful
We had an excellent experience finding a flat to let through the Shepherd's Bush branch of Northfields. Jamie answered all of our queries promptly and professionally, and found all the staff quite friendly. Jamie and Louise made the move in process easy, and northfields use ...
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Was this helpful? Yes
By: Response from the Lettings Director
Jan 26, 2012
View all comments (2)
Thank you for the 5 stars for Sheperds Bush! We regret that the Ealing Broadway office let you down on this occasion. Best regards, Silvia Eldawi ...

“I was looking for a property to move into urgently. ......”

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Dec 31,2011
Minithumbup
By: 'Michele Mervin'
Dec 31,2011
0 people found
this helpful
I was looking for a property to move into urgently. As it was the Christmas period I didn't get many responses to my RightMove search. However, Sameer Butt from this branch called me and emailed me with some options that he thought met my criteria. ...
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Was this helpful? Yes
By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thank you Michelle for your kind words. We are one of a few agents that are open during the Christmas period and bank holidays as we understand these can be difficult times for those looking to move. Sameer is also delighted with this review. Best regards, Silvia Eldawi ...

“I used Northfields to find a flat in the area ......”

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Dec 19,2011
Minithumbup
By: 'GaryF'
Dec 19,2011
0 people found
this helpful
I used Northfields to find a flat in the area to rent. They were very helpful, quick and efficient. I viewed some recommended flats within days of being in touch, and was then able to progress the tenancy despite being at a distance. Since then, ...
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Was this helpful? Yes
By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thank you for the 5 star review it means a lot to us. Best regards, Silvia Eldawi ...

“The team at Northfields are very warm and friendly, and ......”

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Nov 24,2011
Minithumbup
By: 'DMcMillan'
Nov 24,2011
0 people found
this helpful
The team at Northfields are very warm and friendly, and as flexible as you could hope for....
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Was this helpful? Yes
By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
We are really grateful for your positive review. Best regards, Silvia Eldaw ...

“Northfields have been extremely professional, efficient and helpful since day ......”

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Oct 26,2011
Minithumbup
By: 'Cecilia'
Oct 26,2011
0 people found
this helpful
Northfields have been extremely professional, efficient and helpful since day one. Everything has run smoothly and Silvia is a great agent. I would definitely recommend them! :)...
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“I was looking for an exceptional standard apartment and was ......”

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Oct 12,2011
Minithumbup
By: 'Ewa'
Oct 12,2011
0 people found
this helpful
I was looking for an exceptional standard apartment and was already fed up with all the run down places other (5 different!) agencies were showing to me when I entered Northfields office at Spring Street. Silvia greeted me with a very warm smile and once I ...
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“I would like to confirm that the Northfields letting staff ......”

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Sep 28,2011
Minithumbdown
By: 'Tom Childs'
Sep 28,2011
0 people found
this helpful
I would like to confirm that the Northfields letting staff were absolutely fine through out this entire process and there were no problems with them directly (aside from the usual sales pitch which all estate agents do). Having handed in notice to our existing flat ...
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“I have used the Ealing Broadway office of Northfields for ......”

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Sep 15,2011
Minithumbup
By: 'P.C.'
Sep 15,2011
0 people found
this helpful
I have used the Ealing Broadway office of Northfields for a number of years and have found them very helpful and professional every time I do use them, however the new team presently in place at the Ealing Broadway office has been excellent with all ...
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Was this helpful? Yes
By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thanks for your kind review, we thank you for your continued loyalty. Your repeat business and your recommendation is important to us. Best regards, Silvia Eldawi ...

“I came to the country from Iceland with my girlfriend ......”

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Sep 13,2011
Minithumbup
By: 'Gunnar'
Sep 13,2011
2 people found
this helpful
I came to the country from Iceland with my girlfriend to go to school in London. We arrived to London and stayed at a hotel for the first 4 days while we looked for an apartment. We walked in to Northfields in Ealing where we met ...
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By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thank you Gunnar for your positive review and its great that you are still in contact with the team when you are in the area. Best regards, Silvia Eldawi ...

“Don't trust everything they tell you. Quite how they justify ......”

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Aug 19,2011
Minithumbup
By: 'Mark'
Aug 19,2011
5 people found
this helpful
Don't trust everything they tell you. Quite how they justify their commission fees I don't know as the customer service was pretty poor once your offer's been accepted. They will tell you all you want to hear before getting the property but after that if ...
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Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Ealing Broadway
20 New Broadway, London W5 2XA
(54)
Head office
132 Northfield Avenue, London W13 9RT
(0)
London
130 Northfield Avenue, London W13 9RT
(117)
show all branches (5)
Pitshanger Lane
1 Albert Terrace, London W5 1RL
(50)
Shepherds Bush
127 Askew Road, London W12 NAU
(65)


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