northerngroup management
4.2/5, 39 reviews
79% recommended
0% lettings valuation accuracy
77% lettings fee satisfaction



Property Features

We combine developer and landlord property expertise with unrivalled service at the heart of everything we do—a reliable agency that works hard for you; landlords, investors and residents. Landlords choose Northern Group because we include everything as standard. We think like a landlord, and we care for your property ... show more We combine developer and landlord property expertise with unrivalled service at the heart of everything we do—a reliable agency that works hard for you; landlords, investors and residents. Landlords choose Northern Group because we include everything as standard. We think like a landlord, and we care for your property like we would one of our own.
Northern Group :: Resoidential & Commercial Property in Manchester

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 77% £730 £9,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 29 5 0 0 0 0 1 2
Areas covered
  • M4
  • M4
  • M1
  • M1
  • M2
  • M2
  • M3
  • M3
  • M40
  • M40
  • M15
  • Manchester
  • Greater Manchester
  • M5
Address

Jactin House, 24 Hood Street
Manchester
Greater Manchester
M4 6WX
01619743232

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA DPS
Latest Properties

No Properties

“Mark has to be the best concierge i've had th......”

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Sep 29,2023
Minithumbup
Mark
By: 'Alex'
Sep 29,2023
0 people found
this helpful
Mark has to be the best concierge i've had the pleasure of speaking to. Always nice and responsive, as well as having my complete trust to deal with any packages coming in when I am not home....
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“Thank you so much Caitlin for your prompt and......”

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Aug 31,2023
Minithumbdown
Caitlin
By: 'Ann Molloy'
Aug 31,2023
0 people found
this helpful
Thank you so much Caitlin for your prompt and extremely helpful response to my rental queries. So very organised and responsive, absolute pleasure speaking with a professional who demonstrates such a high level of customer care ....
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“DO NOT RENT FROM THIS COMPANY...”

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Oct 13,2022
Minithumbdown
By: 'Flora'
Oct 13,2022
0 people found
this helpful
DO NOT RENT OF THIS COMPANY!! I signed a lease on 10 Bradley street in the northern quater for a commercial property as I run a beauty buisness. The property is completely unsafe & unsuitable for use. The agent *y lied to me and told me the ...
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Was this helpful? Yes
By: Tara Homayounbod
Nov 10, 2022
View all comments (1)
Hi Flora, thank you for taking the time to write a detailed review. We are disappointed to hear that you have not had a good experience. Although we share your frustration regarding the wider situation surrounding drug use and homelessness around Manchester City Centre and in particular the NQ, these matters are somewhat out of hands. We feel it is appropriate to highlight that we have supported you where possible by terminating the Lease on your request. Whilst we sympathise with your sit ...

“Really great service...”

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Aug 30,2022
Minithumbup
By: 'teresa blanco'
Aug 30,2022
0 people found
this helpful
Mark is the best receptionist ever !! He always is nice and helpful with everyone. It's a pleasure coming work everyday :)...
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“Delighted to live in Flint Glass Wharf...”

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Mar 01,2019
Minithumbup
By: 'Tenant'
Mar 01,2019
0 people found
this helpful
Nazia has been very professional in dealing with my tenancy. Her service is excellent and is a credit to Northerngroup. I highly recommend this company to anyone wishing to move to Ancoats...
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Comment on agent fees
Well worth every penny
Was this helpful? Yes

“Great 2 and a half years...”

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Nov 02,2018
Minithumbup
By: 'James'
Nov 02,2018
0 people found
this helpful
Very easy helpful and easy to contact. Quick resolution of maintenance issues. Could pop into office whenever you had a queirie. Friendly staff. Many thanks Nazia...
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Comment on agent fees
Standards
Was this helpful? Yes

“Great service....”

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Mar 27,2018
Minithumbup
By: 'Georgia'
Mar 27,2018
0 people found
this helpful
I have lived in the Flint Glass Wharf apartments over the course of the last 7 months and could not fault them for their services. I had only one complaint which was regarding the price of replacement fobs and some administrative charges however this was their ...
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Comment on agent fees
I believe they are excessive.
Was this helpful? Yes

“Stress-free and always helpful...”

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Mar 19,2018
Minithumbup
By: 'Theo'
Mar 19,2018
0 people found
this helpful
Nazia and the wider Northern Group team have always been very helpful by providing a first-rate service. I'd recommend them to anyone looking to rent within the Manchester city centre area....
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“Nazia & Egor have been absolutely great in the 9 months we've ......”

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Mar 14,2018
Minithumbup
Egor
By: 'Beth'
Mar 14,2018
0 people found
this helpful
Nazia & Egor have been absolutely great in the 9 months we've lived at Flint Glass Wharf. Whenever any maintenance issues have come up, they have responded and acted within a good time. Always helpful, always cheerful!...
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Comment on agent fees
The fees have been fine. What you would expect to pay for accommodation at this level of quality.
Was this helpful? Yes

“I have discovered recently quite by accident that Northern Group ......”

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Mar 09,2018
Minithumbdown
Egor
By: 'Sher'
Mar 09,2018
1 people found
this helpful
I have discovered recently quite by accident that Northern Group has dramatically reduced their out of hours service. My trip switch needed flicking for my lighting in my unit, I identified the issue using their email service and let them know someone needed to come ...
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Was this helpful? Yes
By: Paul Dobbs
Mar 09, 2018
View all comments (1)
Dear Sher, Please accept our sincere apologies if our out of hours service did not meet your expectations. We did respond the same day to rectify the issue, however response times can be longer when the office is closed. We agree you should have received notification of an approximate time that our maintenance contractor was attending, please accept our apologies for this. We take on board your feedback and are always looking to improve the service we offer to our clients. I you have any outstan ...

“As a busy landlord living out of city it is ......”

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Nov 22,2017
Minithumbup
By: 'Annette'
Nov 22,2017
0 people found
this helpful
As a busy landlord living out of city it is important that I have a management company that is reliable and efficient. I have always found Nazia to be all of the above and more. She is really an asset. She is helpful and prompt ...
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“Whilst there have been some niggles in the entire building ......”

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Nov 06,2017
Minithumbup
By: 'Rachael'
Nov 06,2017
0 people found
this helpful
Whilst there have been some niggles in the entire building complex we have always been very happy with our apartment and the service provided to us. Nazia in particular is an examplary agent and in our experience always very on hand to help us out. ...
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Comment on agent fees
They are average for the area
Was this helpful? Yes

“Nazia has always been very helpful to us. We needed ......”

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Oct 24,2017
Minithumbup
By: 'Matthew'
Oct 24,2017
0 people found
this helpful
Nazia has always been very helpful to us. We needed a place to live asap, and despite our complicated situation, Nazia was wonderful in hastily processing our application, and we managed to move in as quickly as possible. She has been very on hand to ...
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“Nazia has been very helpful throughout our application and move ......”

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Oct 21,2017
Minithumbup
By: 'JSmith'
Oct 21,2017
0 people found
this helpful
Nazia has been very helpful throughout our application and move in to the property. She has been professional, friendly and approachable. My boyfriend and I work shifts and Nazia accommodated our unsociable working hours to allow our move to be smooth and stress free. Her ...
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“Nazia has always been very helpful when I've gone into ......”

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Oct 15,2017
Minithumbup
By: 'Stuart'
Oct 15,2017
0 people found
this helpful
Nazia has always been very helpful when I've gone into the office to ask for anything. She is friendly, efficient and very professional....
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“Had a pretty great experience with FGW property, and Northern ......”

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Oct 09,2017
Minithumbup
By: 'Scott'
Oct 09,2017
0 people found
this helpful
Had a pretty great experience with FGW property, and Northern Group and Naz were always very friendly and approachable and happy to help. Building was clean, flat itself was fantastic and will be missed! Do wish the lift didn't break down as frequently as it ...
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“Great - Until you get into the property. Now i ......”

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Oct 08,2017
Minithumbdown
By: 'Alex'
Oct 08,2017
4 people found
this helpful
Great - Until you get into the property. Now i know why they asked me to review them before id even moved in. From the very 1st day we moved in there was issues. Moved into a 2 bedroom flat and was only given 1 key. Had ...
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Was this helpful? Yes
By: Paul Dobbs
Oct 09, 2017
View all comments (1)
Dear Alex Thank you for taking the time to write your review. Your feedback is very important to us. Your deposit was protected in one of the government approved schemes. These schemes offer a free dispute service which allow tenants to query any deduction from a deposit if required. We would like to investigate your concerns relating to the repairs in more detail. We would ask for you to contact us at [email protected] in order for us to liaise directly with you. Many Thanks ...

“Had an excellent experience with Nazia whilst dealing with my ......”

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Oct 05,2017
Minithumbup
By: 'Dr'
Oct 05,2017
0 people found
this helpful
Had an excellent experience with Nazia whilst dealing with my tenancy at Flint Glass Wharf. She was always quick to respond and took extra care in providing great service whenever requested whether that was via email or telephone. Always listened to us carefully and demonstrated ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“I would like to recommend Nazia, her professionalism and helpfulness ......”

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Oct 03,2017
Minithumbup
By: 'Sophie'
Oct 03,2017
0 people found
this helpful
I would like to recommend Nazia, her professionalism and helpfulness from viewing the properties throughout our tenancy has been outstanding. She is always happy to help and is very personable....
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“Nazia was extreemly helpful even before we were tenants as ......”

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Oct 03,2017
Minithumbup
By: 'Natalie'
Oct 03,2017
0 people found
this helpful
Nazia was extreemly helpful even before we were tenants as she held the apartment for us due 2 apartments being let moments before I decided to call Nazia! My only issue would be that the apartment was certainly not cleaned properly prior to moving in and ...
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Comment on agent fees
Yes
Was this helpful? Yes

“Having met various representatives from different letting agents throughout Manchester, ......”

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Oct 02,2017
Minithumbup
By: 'Gary'
Oct 02,2017
0 people found
this helpful
Having met various representatives from different letting agents throughout Manchester, i have to say Nazia was by far the most professional. Her approach and manner was perfect. She was polite and very informative. Nothing seemed too much trouble and she answered every question we had. ...
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“Nazia has been very accommodating from start, from the viewing ......”

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Sep 28,2017
Minithumbup
By: 'Stella'
Sep 28,2017
1 people found
this helpful
Nazia has been very accommodating from start, from the viewing to signing the contract. She has responded to all our queries and been very helpful throughout the process. I would recommend Nazia and northerngroup Management to anyone....
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes

“I have lived in flint glass warf for a year ......”

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Sep 27,2017
Minithumbup
By: 'Sarah'
Sep 27,2017
0 people found
this helpful
I have lived in flint glass warf for a year now and any issues that i have had at all Nazia has sorted straight away for me. The amount that she has helped me out within my time at flint glass warf has made my ...
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Comment on agent fees
Good
Was this helpful? Yes

“I lived in Flint Glass Wharf for 18 months and regretted ......”

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Sep 27,2017
Minithumbdown
By: 'Nat'
Sep 27,2017
5 people found
this helpful
I lived in Flint Glass Wharf for 18 months and regretted it in the long run. The photos never match the property, especially since the blocks have gone up opposite, they conveniently don't update their photos. The secure car park is far from secure, a bike ...
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Was this helpful? Yes
By: Paul Dobbs
Oct 06, 2017
View all comments (1)
Dear Nat, Thank you for taking the time to write your review. Your feedback is very important to us as we pride ourselves in offering excellent customer service. We would like to investigate your concerns in more detail. We would ask for you to contact us at [email protected] in order for us to liaise directly with you. Many Thanks ...

“I found Nazia to be very helpful when viewing our ......”

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Sep 27,2017
Minithumbup
By: 'Phil'
Sep 27,2017
0 people found
this helpful
I found Nazia to be very helpful when viewing our new apartment and always open to answer any questions up until the move in date. I would recommend to others as she made our move run as smoothly as possible....
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“I was resident at Flint Glass Wharf for 18 months. Nazia ......”

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Sep 26,2017
Minithumbup
By: 'Al'
Sep 26,2017
0 people found
this helpful
I was resident at Flint Glass Wharf for 18 months. Nazia was always quick to respond when I contacted her regarding any problems. When it came time to give notice on the flat as I was leaving the city she was extremely helpful and she ensured ...
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“Nazia was fantastic from begging to end.From the minute ......”

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Sep 26,2017
Minithumbup
By: 'Manasseh'
Sep 26,2017
0 people found
this helpful
Nazia was fantastic from begging to end. From the minute we met she built a rapport, and sold the property to me within minutes, and did not leave me chasing for information. I would highly recommend to anyone looking for a property in Ancoats....
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Comment on agent fees
Fees are reasonable and very clearly explained
Was this helpful? Yes

“I'm relatively new to Manchester and Nazia has been incredibly ......”

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Sep 25,2017
Minithumbup
By: 'Jana'
Sep 25,2017
0 people found
this helpful
I'm relatively new to Manchester and Nazia has been incredibly helpful and accommodating in my search for a rental property. She showed me three great flats in Flint Glass Wharf and even came in on her annual leave to give me the keys and welcome ...
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Comment on agent fees
Fairly reasonable and comparable to other agents.
Was this helpful? Yes

“I ended up with a bit of a health scare ......”

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Sep 21,2017
Minithumbup
By: 'Joe'
Sep 21,2017
0 people found
this helpful
I ended up with a bit of a health scare and decided I needed to leave Manchester. When I went to see Nazia she was extremely understanding and made me feel comfortable in what was a very difficult situation. The way she's dealt the process ...
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“First of all, a comment on the apartment building itself. ......”

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Sep 19,2017
Minithumbup
By: 'Dan'
Sep 19,2017
2 people found
this helpful
First of all, a comment on the apartment building itself. I've actually lived in three separate apartments in the Flint Glass Wharf development in my years in Manchester. As you would imagine with this being the case, I really love Flint Glass Wharf itself and ...
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Comment on agent fees
Comparable to others, I would be of the opinion that they are generally far too high and to an extent should be abolished or capped however that's a discussion for a different forum.
Was this helpful? Yes
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Landlord Fees

Let only service
£750 (inc. VAT), On Completion (Fees are not negotiable)

Landlords choose Northern Group because our services really are all inclusive. We are not in the habit of hiding fees in the small print. Check out 10 things that are included as standard with the tenant find service with Northern Group:

Rental Valuation
Property Advice & Consultation
Legal Compliance
Professional Marketing
In-Person Viewings
Tenant Selection
Administration
Rent & Deposit Collection (1st month)
Transfer of Funds
Electronic Documents

Last updated on 20/02/2023, 1:13 PM by Tara Homayounbod, Head of Marketing


Tenant Fees

Full Management Service
9% (inc. VAT), On Completion

£300 + 9% Management Fee

Unlike other lettings agencies, we include everything as standard.

Everything you get in the Tenant Find package, and a lot more:

Rent Collection
Utility / Service Transfers
Monthly Statements
Inspections
In-House Maintenance Team
One point of Contact
Debtor Management Service
Rent Review
Guarantor Referencing (If Required) INCLUDED AS STANDARD
Right to Rent Check INCLUDED AS STANDARD
Photographic Inventory Report INCLUDED AS STANDARD
Deposit Protection (Third-Party) INCLUDED AS STANDARD
Tenant Referencing (Third-Party) INCLUDED AS STANDARD
Check Out Inspection INCLUDED AS STANDARD
24/7 Emergency Maintenance Contact INCLUDED AS STANDARD
Legal Notices (Section 8, 13, 21) INCLUDED AS STANDARD
Income / Expenditure Report INCLUDED AS STANDARD
Deposit Disputes INCLUDED AS STANDARD
Additional Visits (If Required) INCLUDED AS STANDARD

Last updated on 20/02/2023, 1:21 PM by Tara Homayounbod, Head of Marketing

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Northern Group have a formal complaints procedure. Don't hesitate to get in touch with [email protected] for a copy. Northern Group also holds a membership with the Property Redress Scheme.
Last updated at 12:40 PM 04/09/2017 by Paul Dobbs

Awards won by northerngroup management

Regional Awards won by northerngroup management

Individual Branch Awards



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