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    lewis hay
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7 Charing Cross
Norwich
Norfolk
NR2 4AX
01603 219319

 
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Properties for sale
Properties for rent
Oct 19,2014
Minithumbdown
By:
Oct 19,2014
3 people found
this helpful
Terrible does not begin to describe my treatment I had to vacate shared tenancy and informed them of fraudulent misrepresentation and drug dealing carried out within the property by the other occupying tenant -they ignored this. From a £600 deposit the blamed me for damages of ridiculous justification, in comparison from when I entered the property; Dead flies surrounding all windows, with pheasis Dishwasher full of soiled dinner wear harbouring bacteria Mould on ALL soft furnishings...
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What agent could do to change your mind?
Sack various staff
Was this helpful? Yes
Feb 19,2014
Minithumbdown
By:
Feb 19,2014
5 people found
this helpful
Absolutely terrible. Property was ok but getting them to do anything when issue\'s arose was a different story, they are quick to take the money but useless when it comes to the service... I bet the landlord gets charged for it though regardless....
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What agent could do to change your mind?
Could have been more helpful and assisted with problems which they were contractually obliged to sort out
Was this helpful? Yes
Oct 26,2011
Minithumbdown
By:
Oct 26,2011
6 people found
this helpful
I wouldnt recommend this agent to anyone. rubbish service and issues raised regarding the property just seem to get forgotten. I am so annoyed with them. there not quick to resolve issues, but quick to take a large deposit and rent each month, for a property that needs work! I really wish we had never of moved now or moved agents....
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What agent could do to change your mind?
resolve issues raised quickly and look at the rent values and deposit costs
Was this helpful? Yes
Jun 21,2011
Minithumbdown
By:
Jun 21,2011
5 people found
this helpful
Utterly useless. Flat was un-clean on arrival (dirty kitchen, floors, even old under wear in the the washing machine). Take their merry time doing anything, so you have to keep asking and asking. Do your self a favour, someone else might cost more but you get what you pay for. AVOID...
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Feb 23,2011
Minithumbdown
By:
Feb 23,2011
3 people found
this helpful
We used this agent for over three years and had consistently appalling service. It took more time to manage them than it would have done to manage the property ourselves (e.g. having to follow up every issue repeatedly, and even simple issues taking over six months to resolve because they just couldn't be bothered to provide a service). Ironically they are one of the most expensive agents in their area. We have four rental properties and of all they agents we've used over many years, these are b...
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