89% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
73% lettings fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 183
21st Mar 2024
reviewed by 'Likkle'
27th Sep 2023
reviewed by 'Kara'
30th Mar 2023
reviewed by 'Dan'
15th Oct 2022
reviewed by 'IBeFlyingI'
12th Oct 2022
reviewed by 'Ashleigh'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 100% | £85,000 | £275,000 |
| Lettings | 93% | 73% | £270 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 7 | 40 | 65 | 9 | 0 | 5 | 1 | 2 | 4 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Nicholas Humphreys Branches (view all 32)
Mar 21,2024
Mar 21,2024
0
people found
this helpful
this helpful
I can only speak of my experience with the property manager Shelley Williams. She is outstanding ,emails are replied on the same day. Any work reported she took the wheel and get it resolved same week and this is the best part of our tenancy.
...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2023
Sep 27,2023
0
people found
this helpful
this helpful
Worst renting experience ever! I would have give 0 star if I could.
The house look fine when we did our house viewing, but after we sign the contract, things just got worse and worse. First, We were not able to move in according to our ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 30,2023
Mar 30,2023
1
people found
this helpful
this helpful
The absolute worst experience. Never ever rent from these people. They failed to mention any one of the dozen issues with the house, from the broken lock, to the bed bugs, leaks, mould. And they are completely useless for fixing anything. The house is the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 15,2022
Oct 15,2022
0
people found
this helpful
this helpful
Some friends and I have rented a property from NH this year in Stoke after renting from student cribs (SC) in the previous year we felt SC would come to the house a little too much often without telling us 24 hours before, we now realise ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12,2022
Oct 12,2022
1
people found
this helpful
this helpful
Wish I could give it 0 stars, the properties look lovely when viewing but failed to mention that when moving in I will encounter no end of problems such as flooding in the kitchen from loose pipes, damp in all the walls, mould, no heating, broken ...
read full review
read full review
Was this helpful?
Yes
Yes
May 10,2022
May 10,2022
0
people found
this helpful
this helpful
Very friendly, knowledgeable and prompt service received from Will in response to a series of queries and tasks. Highly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 10,2022
Apr 10,2022
0
people found
this helpful
this helpful
1 star is too many.
No support for tennets whatsoever.
They don't do inspections, they lie, they screw over tenents and let landlords do the same. Staff pretend to care, but couldn't care less. Very bad way to run a business. Be very careful if you ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25,2022
Jan 25,2022
0
people found
this helpful
this helpful
Shelley Williams has been so helpful and responsive with every little query I have had! She has helped my son and his friends secure their final year student house and been on hand to answer all of our questions promptly and thoroughly. Although they haven’...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02,2021
Dec 02,2021
0
people found
this helpful
this helpful
Awful stay far away from Nicholas Humphreys awful at resolving situations, numerous leaks which take months to fix just awful...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Jun 23,2021
Jun 23,2021
0
people found
this helpful
this helpful
I had a very bad experience with the Nicholas Humphreys Sales team, Reading; particularly Mr Garcha who was our point of contact for the purchase of the property. He asked me to pay £2000 deposit initially to confirm that we were not time wasters. We signed ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06,2021
Jun 06,2021
0
people found
this helpful
this helpful
Very efficient, knowledgeable agent that was very helpful and gave us a great service when we bought our new home!.. Ben and Sam were very efficient and communicative throughout the whole process making it so easy. Would highly recommend.
Sam...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 05,2021
Jun 05,2021
0
people found
this helpful
this helpful
Raj is very good at his job. Right from the moment I met him from viewing the apartment at branch close to moving in, he has been very pleasant and approachable.
If there are issues that need fixing in the apartment or regarding my tenancy, ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 04,2021
Jun 04,2021
0
people found
this helpful
this helpful
Provides a very professional service. Looked after the tenancy well and dealt with correspondence between us and the landlord very efficiently....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 04,2021
Jun 04,2021
0
people found
this helpful
this helpful
I let a number of properties through Nicholas Humphreys Norwich. Sam, Ben and Laura are professional, approachable and diligent. I cannot recommend them highly enough....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 30,2020
Dec 30,2020
0
people found
this helpful
this helpful
Terrible and disrespectful communication. Landlord of my property asked my to come in and meet one of Humphrey agent and hand in keys(because it was my last day to move out ) I went to property to make sure that everything’s clean, I found ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 23,2020
Sep 23,2020
3
people found
this helpful
this helpful
I cannot award any stars to this company for the filthy hovel my daughter has just moved into that they say 'professional cleaners' have cleaned. The whole house is filthy, food all over the settee, her bedroom carpet was disgusting - dirty hair bands on ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2020
Sep 08,2020
1
people found
this helpful
this helpful
We rented as students last year with Nicholas Humphreys. Generally an awful experience. The communication was very bad, you’d email with a problem and never hear back so it wouldn’t get sorted. We had problems with the property (rats!) and we had to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2020
Aug 05,2020
0
people found
this helpful
this helpful
This company is a disgrace from the director down to the staff. In particular the director spoke to myself with complete disrespect And refused to resolve an issue where s tenats room was being broken into and used for illegal gatherings. Do not continue with ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07, 2020
View all comments
(2)
The issue was not resolved, your director spoke to the tenat in the exact same disrespectful and condescending manner and made it obvious you simply didn’t care as long as you got your rent and took zero responsibility to resolve the issue and were unwilling to cooperate. Do not rent with Nicholas Humphreys and do not be fooled by them. ...
Jul 25,2020
Jul 25,2020
0
people found
this helpful
this helpful
Arguably the worst group of people I have had the displeasure of having contact with.
Everything seemed fine when I signed my contract, they were friendly and there were no red flags from the start. But when move in day came that’s when they ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 30,2020
Jun 30,2020
0
people found
this helpful
this helpful
Great service and kind staff. I was given a direct email for my agent which made me more comfortable as a student. He dealt with my repairs / queries etc very quickly after being informed and I have had no problems with any type of transactions. ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2020
Apr 18,2020
0
people found
this helpful
this helpful
Got accidentally locked out, keys weren't with me and Raj got here shortly to unlock it for me. Thank you so much once again!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2020
Apr 15,2020
1
people found
this helpful
this helpful
The most disgusting, unreliable & conning company I have ever ran in to.
Me and a few other groups of friends all moved into -a few humphrys houses as different groups as our first student lettings after halls.
first of all we moved in the house ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Feb 02,2020
Feb 02,2020
1
people found
this helpful
this helpful
im a student and ive just signed for a house for the next academic year with Nicholas Humphreys. Everything was really easy and they don't charge a Reservation fee like the other estate agents in derby. They send the contracts over on email so you ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 05,2020
Jan 05,2020
3
people found
this helpful
this helpful
After a barely mediocre experience last year with the company we had lost a little hope in the company and regretted resigning for another year.
We were assigned a new property manager from the upstairs office at the start of our new contract and she ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 02,2019
Nov 02,2019
0
people found
this helpful
this helpful
Very disappointed I’ve had to even give one star, the treatment my daughter has had before and after moving into her flat on 13/9/19 has been abysmal, she first reserved a property in Oct 18 for this uni year with Nicholas Humphreys this was withdrawn by ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 26,2019
Sep 26,2019
0
people found
this helpful
this helpful
EXTREMELY POOR SERVICE !!!!!!!!!!!!!!! Unehpfull staff with empty promises.
Do not bother using these they are a waste of space. I am still awaiting a reply....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 24,2019
Sep 24,2019
0
people found
this helpful
this helpful
Dreadful experience at the moment with this agent Moved in to house just before starting masters, the only one renting a room in a 4 bed house, work had not been completed to a standard of my other houses. Anyway spent 2 nights in the house as ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30, 2019
View all comments
(1)
Dear Harrison,
Nicholas Humphreys take all feedback extremely seriously. Having reviewed the system in line with your comments above, I have not been able to locate which property you are referring to. I would be grateful if you could email me so I can look in to it further for you:
[email protected]
In relation to being released from a legally binding document, a replacement tenant would need to be found. Once a new contract is signed this will release you from the tenanc ...
Sep 10,2019
Sep 10,2019
2
people found
this helpful
this helpful
With the greatest emphasis, I encourage everyone to avoid these agents. After moving into the property we quickly discovered that the boiler was broke (no hot water or heating). Nicholas Humphrey’s were promptly informed and I expected the matter resolved. No. It took 8 months ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2019
Aug 30,2019
1
people found
this helpful
this helpful
Norman House flats
Disgusting treatment to students, won’t do repairs, took £380 from deposit for cleaning at end of tenancy although place was spotless. Manipulate students to sign for further year only 4 months into tenancy by saying your rent will go up
If you don’...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 11,2019
Jul 11,2019
2
people found
this helpful
this helpful
Dreadful! Everything was running smoothly until our move-in date. We got the keys from the estate agents and they told us to go to the property ourselves as there wasn't a member of staff available to let us in or carry out inventory for a ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:35 AM 16/02/2017 by Ben Smith
