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Properties for rent
Jun 12,2017
Minithumbdown
By:
Jun 12,2017
0 people found
this helpful
WASTE OF TIME! Terrible customer service. They re-arranged the viewing that they could no longer do (I only knew that because I called them up on the morning of viewing!). No one showed up this evening on my re-arranged viewing and they never gave me a mobile contact number. AVOID!...
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Comment on agent fees
I wish I got that far!
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May 16,2017
Minithumbup
Stuart Dunsmore
By:
May 16,2017
0 people found
this helpful
Very professional and able to provide good advice regarding market and rental requirements. Stuart has kept us fully informed of progress....
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Comment on agent fees
We felt the fees were at the high end of the market, when I consider a student let is for an 11 month period. So this is likely to be an annual fee.
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Apr 27,2017
Minithumbdown
By:
Apr 27,2017
0 people found
this helpful
The Nottingham branch of Nicholas Humphreys is an awful agent to deal with. They are unprofessional, unhelpful, and at times very evasive. My son and his group of students looked for a student accommodation for next year with them, and were shown a house they liked and decided to rent it. However, the contract they received was for the house next door, which was not to the same standard. (The house numbers are not clearly marked, so the number on the contract was not immediately spotted.) Unfort...
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Mar 30,2017
Minithumbdown
By:
Mar 30,2017
0 people found
this helpful
Recently moved out. 2 years of issues, property in disrepair. Delays in responce. No gas safety, Electric test failed. deposit was secured late with gov scheme. Failing to return calls, messages and to return our deposit. been waiting over 3 weeks to collect mail. Still nothing....
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Comment on agent fees
Bad
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Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Thanks again for your effort in getting High Dells rented, as well as your effort in the past few months since you have taken over our property. You have been nothing but professional. Kindest regards Delroy and Claudette...
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
0 people found
this helpful
This young lady has a very pleasant and efficient manner. I found her to be very approachable and knowledgable. Thanks...
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Comment on agent fees
The fees are equitable to the work undertaken.
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Mar 03,2017
Minithumbup
Jessica Dutton
By:
Mar 03,2017
0 people found
this helpful
We have purchased one student house and underway with another all via Jessica Dutton. Jessica has been professional and helpful throughout but I want to particularly note that Jessica's local knowledge of the area and the market is excellent. We would highly recommend Nicholas Humphreys & Partners - in fact we have already passed them along to a friend looking for a property!...
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Mar 01,2017
Minithumbup
Jessica Dutton
Ben Smith
By:
Mar 01,2017
0 people found
this helpful
Jessica & Ben , Pleasure to work with them both , great service great advice , looking forward to doing lots more business together Kal , Genisis AI Ltd...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
Put my property up for rental with Nicholas Humphreys Northampton and it was let for next year within 2 weeks! Very impressed as it had been on with another agent for months before this. They provided impressive photos, good market knowledge and handed the tenants over for me to manage very professionally....
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Comment on agent fees
Very fair
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Mar 01,2017
Minithumbdown
By:
Mar 01,2017
2 people found
this helpful
Arrived at the house to find mould in every corner, and large mushrooms growing in the corner of the bathroom. This took literal months to fix. We had an insufficient lock for a few weeks and no fire alarms for the same. After I paid my rent I was still receiving THREATS from them a year later as another occupant hadn't paid. Disgusting behaviour and rather bullyish. Do not rent with this company, if you do after reading this, you deserve the mess you get. Good luck....
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Comment on agent fees
For what we were given, way overpriced.
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
Many thanks for your prompt response which is much appreciated. Indeed I was highly impressed by the overall professionalism and client centric approach of yourselves and your firm Nicholas Humphreys. With thanks again for your excellent service....
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Feb 27,2017
Minithumbup
Ben Smith
By:
Feb 27,2017
0 people found
this helpful
This was the first time I have used Nicholas Humphreys and can not recommend them enough. Getting my property back on the rental market was not straight forward and I felt slightly daunted by everything that needed doing. Ben talked me through everything from start to finish and was on hand every step of the way. He made me feel completely at ease and took the stress of the situation away. All the costs associated with letting a house were clearly explained to me and I never felt any pressure t...
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Comment on agent fees
Good - certianly value for money .
Was this helpful? Yes
Feb 24,2017
Minithumbup
Simon Smith
By:
Feb 24,2017
0 people found
this helpful
I have rented houses through this company and wouldn't use anyone else, customers service and professionalism is second to none. I have then sold a property with this company and everything went very smooothly and nothing was issue for Simon and his team...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2017
Minithumbup
Jessica Dutton
By:
Feb 23,2017
0 people found
this helpful
Couldn't have asked for any more from Jessica, keeping me in the loop through every stage making this stressful process so simple and straightforward. Very much the go to agent to house buying in Loughborough....
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Feb 23,2017
Minithumbup
Jessica Dutton
By:
Feb 23,2017
0 people found
this helpful
Jessica was very helpful and friendly throughout the process of buying the property. She went above and beyond what she really had to do and advised the vendor and myself on student rented property legislation. And then was the main point of contact, liaising with all parties on price changes and the planning application through to completion. I would be happy to recommend Jessica to anyone interested in purchasing student properties in Loughborough....
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Comment on agent fees
n/a
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Feb 21,2017
Minithumbup
Andrew Finlan
By:
Feb 21,2017
0 people found
this helpful
I would like to thank the team at Burton on Trent for the successful sale of our house. Valued by Andy Finlan at a price to attract interest, but achieve maximum sale value we had several offers and sold for the full asking price. The sales team of Jess and Annie were fabulous and worked tirelessly to achieve a successful sale. I would highly recommend Nicholas Humphreys....
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Comment on agent fees
Good value
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Feb 20,2017
Minithumbup
Annie Hurst
By:
Feb 20,2017
0 people found
this helpful
Annie was an excellent negotiator throughout the process. Advising on when & by how much to reduce the price by, even if advising us to wait a while to gain best interest. She proactively encouraged viewers that hadn't even even considered our property, which assisted in valuable feedback. Annie viewed our property to advise on best way to sell, pointing out high & low points with the property & how best to promote it. Excellent communication throughout & would certainly recomme...
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Comment on agent fees
standard
Was this helpful? Yes
Feb 16,2017
Minithumbup
Andrew Finlan
By:
Feb 16,2017
0 people found
this helpful
We have just sold a property in Burton on trent. Andrew Finlan valued and marketed the property for sale. The service by Andrew, Annie & Jess in the sales team has been absolutely fantastic. Nothing was too much trouble for Andrew, I have found him to be very professional and helpful through the whole process....
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Comment on agent fees
Very pleased with the fees good value.
Was this helpful? Yes
Feb 16,2017
Minithumbup
Ben Smith
By:
Feb 16,2017
0 people found
this helpful
I have been dealing with Ben Smith at Nicholas Humphrey for a number of years, his helpful, professional approach to all situations is of the highest service. Fully recommend Nicholas Humphreys, Market Street, Loughborough, a good team that works very well....
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Comment on agent fees
Agents Fee are good.
Was this helpful? Yes
Feb 16,2017
Minithumbup
Andrew Finlan
By:
Feb 16,2017
0 people found
this helpful
5 STAR - I cannot recommend this estate agent enough, I have used them twice recently. Once for selling my house and again for selling my boyfriend's house. Both times Andrew Finlan the senior sales manager from the Burton on Trent branch came out and gave a very accurate valuation, and went the extra mile to answer any questions we both had. There was so much attention to detail on the advert, it was very professional and nothing was missed out. I have recommended Nicholas Humphreys to my f...
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Comment on agent fees
The fees were very reasonable and actually knocked some of the others out the park.
Was this helpful? Yes
Feb 16,2017
Minithumbup
Ben Smith
By:
Feb 16,2017
0 people found
this helpful
I recently rented through Nicholas Humphreys for 2 years and I can honestly say, it is the best experience I have had with an Estate Agency. Ben Smith guided me through the process fantastically from start to finish, always reassuring me along the way. Renting and buying can be a very difficult process, thank you for making it easy for me....
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Comment on agent fees
Excellent
Was this helpful? Yes
Feb 16,2017
Minithumbup
Andrew Finlan
By:
Feb 16,2017
0 people found
this helpful
Andrew Finlan at Burton Sales was easy to deal with and made sorting out a house for sale very easy. Great valuation advise, I highly recommend Nicholas Humphreys Burton on trent Sales. Excellent sales valuation advice from Nicholas Humphreys Burton on Trent, Very Impressed with Andrew Finlan and would recommend getting his advice. Fees were great considering the level of service provided.They sold our house quickly and for the price we wanted....
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 13,2017
Minithumbdown
By:
Feb 13,2017
0 people found
this helpful
From the other reviews it appears this agent is ok for landlords, sellers or buyers. Looking at reviews from tennants however tells a different story. Fortunately I am now a home owner but my experience as a tennant with Nicholas Humphries was one I never hope to go through again. Throughout the tennancy they were uninterested with any issues and more importantly, like many other tennants I had to fight to get my deposit back. They came up with entirely bogus excuses and even randomly said I mi...
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Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
Nicholas Humphreys have once again found suitable tenants for another of my properties. I insist on a high calibre of tenant and thats exactly what they deliver. Thank you...
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Comment on agent fees
Very competitive rates. I always negotiate to get the best deal.
Was this helpful? Yes
Jan 24,2017
Minithumbdown
By:
Jan 24,2017
0 people found
this helpful
Lived in a two bed property which was let by the essays agents for myself and my daughter. Was an old flat with dated fixtures and fittings. House was filthy when I moved in needed a clean including walls which had dirt marks from the previous tenants. Intercom didn't work so I had to run up and down with a three year old child everytime the door rang. I was physically assaulted by the alcoholic neighbour because I didn't put my bin out one time. After the incident with the neighbour I was told ...
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Was this helpful? Yes
Dec 02,2016
Minithumbdown
By:
Dec 02,2016
0 people found
this helpful
Utterly useless, it's taken 3 months to get a shower working (and at the time of writing it STILL ISN'T WORKING) among a litany of other issues. NJH also seem to have a deal with Spark electricity whereby they put all student lets on their tariff and get a kickback from that. Spark are a disgraceful company who charge students well over 50% above market rate and are incredibly difficult to deal with. NJH should be ashamed of themselves for profiting off the back of students in such a deceitful ...
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Comment on agent fees
Anything more than getting a refund on our rent I would deem as being too much money going to them.
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Marketed my property very well, impressed with customer service and viewings completed. Found me tenants very quickly, money and accounts processed efficiently. Will definitely be using again....
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Comment on agent fees
Fairly and competitively priced, a lot of work clearly completed for the money paid.
Was this helpful? Yes
By: Nicholas Humphreys Lincoln
Apr 06, 2017
View all comments (1)
Many thanks for the lovely feedback. We try to offer service with a smile and provide value for money. Please be in touch for all of your future property requirements. ...
Oct 08,2016
Minithumbdown
By:
Oct 08,2016
1 people found
this helpful
Awful experience, the property had a broken fridge/freezer for atleast 4 months, after atleast 5 emails all future emails regarding the fridge freezer were not responded to. To my knowledge the fridge freezer still hasn't even been replaced since I have left. Additionally I was repeatedly told someone was being sent over, waited in and no one would arrive... the lights in the hallway also didn't work for atleast 6 months of my time there, this matter was never solved either. I'm now having troub...
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Comment on agent fees
I don't really see what I was paying for
Was this helpful? Yes
Sep 28,2016
Minithumbup
Naomi McGuinn
By:
Sep 28,2016
0 people found
this helpful
My son has just moved into Adcocks Close, a property owned and managed by Nicholas Humphreys. The service by Naomi has been absolutely fantastic, the house was clean and tidy for us to move in, they read the meters, helped out with issues when changing supplier etc. Nothing is too much trouble for Naomi, I have found her to be very professional and helpful through the whole process. We would be keen to stay with her for all the time my son is at this university....
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Comment on agent fees
Happy with all accommodation charges, no hidden extras at all.
Was this helpful? Yes
Sep 22,2016
Minithumbdown
By:
Sep 22,2016
2 people found
this helpful
The most awful experience any of my housemates have had with a letting agent/landlord. Arrived to the house which was full of rubbish (which we had to take to the dump in 3 car trips.) Half the lights were broken, one shower wasn't working (which they took 2 weeks to send someone out to fix it) and the hallway and lounge was left plastered in places but not painted. (We've been told for 3 weeks now that the plaster is still drying so nobody can decorate it- we might be students but we're not stu...
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Comment on agent fees
Fees seem ridiculous considering how little we get from the company by way of help. Rent due at nonsensical times throughout the year- how are students who only get their loans at the end of September, January and April meant to pay nearly a grand at the end of June before even moving in?
Was this helpful? Yes

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Last updated at 10:35 AM 16/02/2017 by Ben Smith

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Last updated at 10:35 AM 16/02/2017 by Ben Smith

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