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Properties for sale
Properties for rent
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
I have rented houses through this company and wouldn't use anyone else, customers service and professionalism is second to none. I have then sold a property with this company and everything went very smooothly and nothing was issue for Simon and his team...
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Comment on agent fees
Good
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Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Couldn't have asked for any more from Jessica, keeping me in the loop through every stage making this stressful process so simple and straightforward. Very much the go to agent to house buying in Loughborough....
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Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Jessica was very helpful and friendly throughout the process of buying the property. She went above and beyond what she really had to do and advised the vendor and myself on student rented property legislation. And then was the main point of contact, liaising with all parties on price changes and the planning application through to completion. I would be happy to recommend Jessica to anyone interested in purchasing student properties in Loughborough....
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Comment on agent fees
n/a
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Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
I would like to thank the team at Burton on Trent for the successful sale of our house. Valued by Andy Finlan at a price to attract interest, but achieve maximum sale value we had several offers and sold for the full asking price. The sales team of Jess and Annie were fabulous and worked tirelessly to achieve a successful sale. I would highly recommend Nicholas Humphreys....
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Comment on agent fees
Good value
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Annie was an excellent negotiator throughout the process. Advising on when & by how much to reduce the price by, even if advising us to wait a while to gain best interest. She proactively encouraged viewers that hadn't even even considered our property, which assisted in valuable feedback. Annie viewed our property to advise on best way to sell, pointing out high & low points with the property & how best to promote it. Excellent communication throughout & would certainly recomme...
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Comment on agent fees
standard
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
this helpful
We have just sold a property in Burton on trent. Andrew Finlan valued and marketed the property for sale. The service by Andrew, Annie & Jess in the sales team has been absolutely fantastic. Nothing was too much trouble for Andrew, I have found him to be very professional and helpful through the whole process....
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Comment on agent fees
Very pleased with the fees good value.
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
this helpful
I have been dealing with Ben Smith at Nicholas Humphrey for a number of years, his helpful, professional approach to all situations is of the highest service. Fully recommend Nicholas Humphreys, Market Street, Loughborough, a good team that works very well....
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Comment on agent fees
Agents Fee are good.
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
this helpful
5 STAR - I cannot recommend this estate agent enough, I have used them twice recently. Once for selling my house and again for selling my boyfriend's house. Both times Andrew Finlan the senior sales manager from the Burton on Trent branch came out and gave a very accurate valuation, and went the extra mile to answer any questions we both had. There was so much attention to detail on the advert, it was very professional and nothing was missed out. I have recommended Nicholas Humphreys to my f...
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Comment on agent fees
The fees were very reasonable and actually knocked some of the others out the park.
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
this helpful
I recently rented through Nicholas Humphreys for 2 years and I can honestly say, it is the best experience I have had with an Estate Agency. Ben Smith guided me through the process fantastically from start to finish, always reassuring me along the way. Renting and buying can be a very difficult process, thank you for making it easy for me....
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Comment on agent fees
Excellent
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
this helpful
Andrew Finlan at Burton Sales was easy to deal with and made sorting out a house for sale very easy. Great valuation advise, I highly recommend Nicholas Humphreys Burton on trent Sales. Excellent sales valuation advice from Nicholas Humphreys Burton on Trent, Very Impressed with Andrew Finlan and would recommend getting his advice. Fees were great considering the level of service provided.They sold our house quickly and for the price we wanted....
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 13,2017
Minithumbdown
By:
Feb 13,2017
0 people found
this helpful
From the other reviews it appears this agent is ok for landlords, sellers or buyers. Looking at reviews from tennants however tells a different story. Fortunately I am now a home owner but my experience as a tennant with Nicholas Humphries was one I never hope to go through again. Throughout the tennancy they were uninterested with any issues and more importantly, like many other tennants I had to fight to get my deposit back. They came up with entirely bogus excuses and even randomly said I mi...
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Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
Nicholas Humphreys have once again found suitable tenants for another of my properties. I insist on a high calibre of tenant and thats exactly what they deliver. Thank you...
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Comment on agent fees
Very competitive rates. I always negotiate to get the best deal.
Was this helpful? Yes
Jan 24,2017
Minithumbdown
By:
Jan 24,2017
0 people found
this helpful
Lived in a two bed property which was let by the essays agents for myself and my daughter. Was an old flat with dated fixtures and fittings. House was filthy when I moved in needed a clean including walls which had dirt marks from the previous tenants. Intercom didn't work so I had to run up and down with a three year old child everytime the door rang. I was physically assaulted by the alcoholic neighbour because I didn't put my bin out one time. After the incident with the neighbour I was told ...
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Dec 02,2016
Minithumbdown
By:
Dec 02,2016
0 people found
this helpful
Utterly useless, it's taken 3 months to get a shower working (and at the time of writing it STILL ISN'T WORKING) among a litany of other issues. NJH also seem to have a deal with Spark electricity whereby they put all student lets on their tariff and get a kickback from that. Spark are a disgraceful company who charge students well over 50% above market rate and are incredibly difficult to deal with. NJH should be ashamed of themselves for profiting off the back of students in such a deceitful ...
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Comment on agent fees
Anything more than getting a refund on our rent I would deem as being too much money going to them.
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Marketed my property very well, impressed with customer service and viewings completed. Found me tenants very quickly, money and accounts processed efficiently. Will definitely be using again....
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Comment on agent fees
Fairly and competitively priced, a lot of work clearly completed for the money paid.
Was this helpful? Yes
Oct 08,2016
Minithumbdown
By:
Oct 08,2016
0 people found
this helpful
Awful experience, the property had a broken fridge/freezer for atleast 4 months, after atleast 5 emails all future emails regarding the fridge freezer were not responded to. To my knowledge the fridge freezer still hasn't even been replaced since I have left. Additionally I was repeatedly told someone was being sent over, waited in and no one would arrive... the lights in the hallway also didn't work for atleast 6 months of my time there, this matter was never solved either. I'm now having troub...
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Comment on agent fees
I don't really see what I was paying for
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
My son has just moved into Adcocks Close, a property owned and managed by Nicholas Humphreys. The service by Naomi has been absolutely fantastic, the house was clean and tidy for us to move in, they read the meters, helped out with issues when changing supplier etc. Nothing is too much trouble for Naomi, I have found her to be very professional and helpful through the whole process. We would be keen to stay with her for all the time my son is at this university....
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Comment on agent fees
Happy with all accommodation charges, no hidden extras at all.
Was this helpful? Yes
Sep 22,2016
Minithumbdown
By:
Sep 22,2016
1 people found
this helpful
The most awful experience any of my housemates have had with a letting agent/landlord. Arrived to the house which was full of rubbish (which we had to take to the dump in 3 car trips.) Half the lights were broken, one shower wasn't working (which they took 2 weeks to send someone out to fix it) and the hallway and lounge was left plastered in places but not painted. (We've been told for 3 weeks now that the plaster is still drying so nobody can decorate it- we might be students but we're not stu...
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Comment on agent fees
Fees seem ridiculous considering how little we get from the company by way of help. Rent due at nonsensical times throughout the year- how are students who only get their loans at the end of September, January and April meant to pay nearly a grand at the end of June before even moving in?
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Dan was really helpful with getting the process done quickly, especially as we'd left it pretty late as a house and were starting to worry! They had good knowledge about the property when showing us round and were helpful in ensuring everything was in place for us to move in!! Would strongly recommend....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
I'd very much recommend this estate agents for any students looking for houses. Dan is extremely helpful in both looking for student accommodation and sorting everything in the house out ready for you to move in....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
Very good estate agents. Easy to work with and made sorting out a house to rent very easy. Once I'd moved in they were easily contactable and responded quickly to all of our questions and problems....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 14,2016
Minithumbup
By:
Aug 14,2016
0 people found
this helpful
Eileen is excellent. I have complete confidence in her and know that she is always looking after my best interests and the interests of my property. I have used different agents in Burton previously and the service from Eileen is like chalk and cheese....
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Jul 22,2016
Minithumbdown
By:
Jul 22,2016
0 people found
this helpful
Do not very use this company!! This review is coming from four girls that rented a property in Derby. First of all, we were told that we only had introduction only so Nicholas Humphrey's did not pay any attention to any of our problems we faced in the property for the entire time we lived there. The first day we moved in, the landlord demanded £320 in cash from every person, would not give a receipt so god knows where that cash went- properly straight into her pocket (avoiding the books!)....
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By: Kevin Sutton
Aug 16, 2016
View all comments (1)
I am sorry to hear of your experience whilst staying in Derby. If you can provide the property address I will conduct a thorough investigation into the issues raised. From the limited details available it appears that the property in question was managed by the landlady and therefore as an agency we have little control over her actions.However there are guidelines that should be followed by all landlords which we can assist with and follow up if not adhered to.Kind regards Kevin Sutton for Nicho ...
Jul 21,2016
Minithumbup
By:
Jul 21,2016
0 people found
this helpful
Just like to give a big thank you to all at the Burton branch Lettings department, especially Isobel, at the swift response to our concerns regarding our rental property. Not only was the initial inspection brought forward but followed up with a further inspection shortly after and a comprehensive report on the situation was given. More than satisfied with the service so far....
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Jul 19,2016
Minithumbdown
By:
Jul 19,2016
0 people found
this helpful
Avoid this estate agents as much as you can. We reported problems several times when we moved in and they kept telling me somebody would call me back. 9 months later still waiting the call. Had to sort out everything ourselves and they weren't interested if we ever had to contact them. Never knew any of the answers to simple questions and couldn't be bothered to find out. When we moved out all of a sudden they were interested in us since we were giving them money, on the closing inspection trie...
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Comment on agent fees
Bad. Especially for the little work they actually do.
Was this helpful? Yes
Jun 30,2016
Minithumbdown
By:
Jun 30,2016
1 people found
this helpful
Please do not enroll with Nicholas Humphrey's. They are lazy and they dont care. They never did any monthly check ups and the lady said every 3 monthly. I lived there 2years. We had no hot water/heating for 25days. We had to beg not to pay the full amount of rent. They never offered any advice or help or had no idea about the contractors progress on fixing the boiler, infact we was telling them what's going on acting as the middle person. Constantly saying we are in arrears for 2years and infact...
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What agent could do to change your mind?
Bad. This is how they make there money, daylight robbery. I hope they can sleep at night by robbing human being like this..
Attached Files
Comment on agent fees
Bad. This is how they make there money, daylight robbery. I hope they can sleep at night by robbing human being like this..
Was this helpful? Yes
Jun 30,2016
Minithumbdown
By:
Jun 30,2016
0 people found
this helpful
Please do not enroll with Nicholas Humphrey's. They are lazy and they dont care. They never did any monthly check ups and the lady said every 3 monthly. I lived there 2years. We had no hot water/heating for 25days. We had to beg not to pay the full amount of rent. They never offered any advice or help or had no idea about the contractors progress on fixing the boiler, infact we was telling them what's going on acting as the middle person. Constantly saying we are in arrears for 2years and infact...
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What agent could do to change your mind?
Bad. This is how they make there money, daylight robbery. I hope they can sleep at night by robbing human being like this..
Attached Files
Comment on agent fees
Bad. This is how they make there money, daylight robbery. I hope they can sleep at night by robbing human being like this..
Was this helpful? Yes
Jun 13,2016
Minithumbdown
By:
Jun 13,2016
1 people found
this helpful
Worst estate agent I have ever dealt with!! have been waiting for my deposit back for at least three months! Was supposed to be getting it back last month and an arrogant rude man called Matt that I had to deal with at the closing inspection sent it to completely the wrong person if I could give them anything below 1 star I would! Absolute jokers!...
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Comment on agent fees
Ridiculous
Was this helpful? Yes
May 22,2016
Minithumbdown
By:
May 22,2016
0 people found
this helpful
Ignorance at the highest level. Further to viewing a property for sale In Burton yesterday I rand and spoke to Annie. The purpose of my call was to make an offer to purchase the house. I started my conversation saying just this I would like to make an offer but the offer will be based on the following ................. This is when the conversation spiralled out of control due to Annie disagreeing with everything I was saying and challenging me at every opportunity. I consistently requested ...
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What agent could do to change your mind?
N/A
Attached Files
Comment on agent fees
N/A
Was this helpful? Yes
May 02,2016
Minithumbdown
By:
May 02,2016
1 people found
this helpful
absolute joke of a branch this one. lived in student accommodation that was supposed to be managed by them but when it comes to getting anything done the absolute idiots that work there will only ever say we'll pass it on to kevin. we currently have no hot water and haven't had any for a month despite it being reported 3 times now, and various lights and bits with the dishwasher have been broken since we moved in, despite again being reported various times. had housing standards around a couple ...
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What agent could do to change your mind?
expensive for a business that offers nothing in the way of repairs.
Attached Files
Comment on agent fees
expensive for a business that offers nothing in the way of repairs.
Was this helpful? Yes

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Last updated at 10:35 AM 16/02/2017 by Ben Smith

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Last updated at 10:35 AM 16/02/2017 by Ben Smith

Firm rankings



Barkers Leicester
79 Queens Road, Leicester LE2 1TT
(0)
Beeston Leeds
116 Dewsbury Rd, Leeds LS11 6XD
(0)
Burton Upon Trent
183 High Street Ashby Road, Burton Upon Trent DE141 HN
(38)
show all branches (17)
Derby
15 Friar Gate, Derby DE1 1BU
(15)
Durham
Portland House, Belmont Business Park, Durham DH1 1TW
(0)
Fallowfield Manchester
Norwood House 53 Brighton Grove, Manchester M14 5JT
(0)
Hartfield
Patchendon Farmhouse, Hertford SG14 3NN
(0)
Leeds
138 Woodhouse Street, Leeds LS6 2JN
(1)
Lincoln
1 Low Moor Rd, Lincoln LN6 3JY
(1)
Newcastle upon Tyne
Office 3, The Stables St. Thomas Street, Newcastle upon Tyne NE1 4LE
(0)
Norwich
Cavell House, De Stannard Place St Crispins Rd, Norwich NR3 1YE
(0)
Nottingham
6 Lenton Boulevard, Nottingham NG7 2ES
(3)
Office 1
Sherbourne House, Humber Avenue, Coventry CV1 2AQ
(0)
Sales & Professional lettings
19 Market Street, Loughborough LE11 3EP
(4)
Solihull
26 Oakfields Way, Solihull B91 2TR
(3)
Student Lettings Leicester
Unit 1, 38-44 Braunstone Gate, Leicester LE3 5LG
(7)
Student Lettings Loughborough
39 Ashby Road, Loughborough LE11 3AA
(6)

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