Branch: Glasgow, 87 Port Dundas Road
Services: They are our factor
Would you recommend?: No
Postcode: G12
Branch: Glasgow, 87 Port Dundas Road
They are our factor
Postcode: G12
0people found this helpful
Shocking service, reported a simple issue 119 days ago and Newton have still been unable to resolve. Continuously bumping their fees up when customer service and communication remains poor.... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: Property Management
Would you recommend?: No
Postcode: EH6
Branch: Glasgow, 87 Port Dundas Road
Property Management
Postcode: EH6
0people found this helpful
Avoid at all costs.
This company loves to ignore as many emails as possible, I suspect they have an internal competition on who can ignore more emails per day.
I set up a DD 2 years ago, but they never changed the amount, I had no ... read full review
“Beware Scammers!I've updated this review to......”
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1 Star Review
Oct 10,2023
By:
'Scott'
Oct 10,2023
Branch: Glasgow, 87 Port Dundas Road
Services: They are our factor
Would you recommend?: No
Postcode: G12
Branch: Glasgow, 87 Port Dundas Road
They are our factor
Postcode: G12
6people found this helpful
Beware Scammers!
I've updated this review to counter balance the impression this company gives by responding 'positively' to any negative reviews. It implies that they will resolve your grievance, however the truth is they are only concerned with their public image that's where their genuine ... read full review
Branch: Aberdeen, 227 Rosemount Place
Services: They manage our estate
Would you recommend?: No
Postcode: DD2
Branch: Aberdeen, 227 Rosemount Place
They manage our estate
Postcode: DD2
4people found this helpful
This company have overcharged our estate for a number of years. Now after complaints and tendering we are paying well under half the price. No clarity on what we are actually paying for other than 1 square of grass being cut occasionally.
A number of residents ... read full review
“Absolutely useless - to be avoided at all cos......”
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1 Star Review
Nov 23,2021
By:
'Alan'
Nov 23,2021
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: KA7
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Landlord)
Postcode: KA7
5people found this helpful
Absolutely useless - to be avoided at all costs. Be warned.
Quarterly billing is shambolic, every invoice is missing a high percentage of the cost of work done DURING THAT BILLING PERIOD. ( Common electricity has been a year late...! ) They don't care / no pride in ... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: KA3
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Landlord)
Postcode: KA3
0people found this helpful
I’ve found Newton to be professional and extremely easy to deal with.
My Property Manager (John Hempstead) in particular, is resolutely focused on using his, evidently abundant experience and skill set; in creating a seamless buffer between factor and owner.
His management of contractors ... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: They manage our building
Would you recommend?: Yes
Postcode: PA16
Branch: Glasgow, 87 Port Dundas Road
They manage our building
Postcode: PA16
0people found this helpful
We are very pleased with the service received from Fraser Williamson. He is prompt to resolve any issues and is very approachable and pleasant to deal with. We have noticed an improvement in the management of the building since he took over.... read full review
“10 Months on from an unannounced take over o......”
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1 Star Review
Aug 01,2021
Alistair
By:
'James'
Aug 01,2021
Branch: Glasgow, 87 Port Dundas Road
Services: They manage our estate
Would you recommend?: No
Postcode: KA2
Branch: Glasgow, 87 Port Dundas Road
They manage our estate
Postcode: KA2
6people found this helpful
10 Months on from an unannounced take over of DRF and this firm NPM is as good as a chocolate teapot .When you make a complaint to their MD he refers to a senior manager to deal with me He the senior manager takes offence if ... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: They are our factor
Would you recommend?: No
Postcode: KY16
Branch: Glasgow, 87 Port Dundas Road
They are our factor
Postcode: KY16
6people found this helpful
Really not impressed with them. When they started to get some very unhappy residents their response was not to start providing a better service. Rather, they have insisted, against the wishes of many of us, in hiring a local venue to “meet” with us and ... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G72
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Tenant)
Postcode: G72
0people found this helpful
I have lived in my flat for nearly two years now and when I have ever had an issue I speak with my factor Lynsey.
Lynsey is very prompt with her responses and will always try and help me the best way she can!
Any ... read full review
“They don’t comply with the written “Services ......”
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1 Star Review
Jul 03,2021
Alistair
By:
'Margaret'
Jul 03,2021
Branch: Glasgow, 87 Port Dundas Road
Services: They are our factor
Would you recommend?: No
Postcode: KA12
Branch: Glasgow, 87 Port Dundas Road
They are our factor
Postcode: KA12
6people found this helpful
They don’t comply with the written “Services We Provide”.
In fact it is the exact opposite. Carry out work without informing hone owners. One contacted actually had a key for entry into our building even though we have a secure entry system to be ... read full review
“Lynsey Hutchinson is very approachable and at......”
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5 Star Review
Jun 10,2021
Lynsey
By:
'Julie'
Jun 10,2021
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: G1
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Landlord)
Postcode: G1
0people found this helpful
Lynsey Hutchinson is very approachable and attends to issues and concerns efficiently, professionally and promptly whilst keeping you constantly informed on issues at hand, always obliging, going that little bit further.
Very happy with the services provided!... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: They are our factor
Would you recommend?: No
Postcode: G12
Branch: Glasgow, 87 Port Dundas Road
They are our factor
Postcode: G12
4people found this helpful
Disappointed
Having appointed Newton Property to be our factor, we had high hopes that the service we received from this reputable company would be of the quality that we expected for the management of a historic listed building. Initially, we were delighted with the service ... read full review
“DisappointedHaving appointed Newton Propert......”
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1 Star Review
Jun 07,2021
By:
'D & M Aikman'
Jun 07,2021
Branch: Glasgow, 87 Port Dundas Road
Services: They are our factor
Would you recommend?: No
Postcode: G12
Branch: Glasgow, 87 Port Dundas Road
They are our factor
Postcode: G12
1people found this helpful
Disappointed
Having appointed Newton Property to be our factor, we had high hopes that the service we received from this reputable company would be of the quality that we expected for the management of a historic listed building. Initially, we were delighted with the service ... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Tenant)
Postcode: G
5people found this helpful
I very rarely get a quick or accurate response, I feel ignored as a tenant and have been frustrated by my letting agent/agency on quite a few occasions.... read full review
“We rented a flat from Newton based at Port Du......”
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5 Star Review
Sep 18,2020
Charlene
By:
'Monika'
Sep 18,2020
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G12
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Tenant)
Postcode: G12
0people found this helpful
We rented a flat from Newton based at Port Dundas for 10 month. It was a beautiful Mackintosh Mansion flat and we had the best service of Charlene who was dealing with us. Even minor issues were attended to immediately and once we left and cleaned ... read full review
“If I could give no stars I would. Avoid this ......”
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1 Star Review
Mar 16,2020
By:
'Trish'
Mar 16,2020
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Landlord)
Rent PCM: £1000 Would you recommend?: No
Postcode: G12
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Landlord)
Rent PCM: £1000 Postcode: G12
8people found this helpful
If I could give no stars I would. Avoid this company at all costs. 12 years of hell. Cannot get rid of them due to many flats being rented out but working on it! If it wasn't for Martin (Director), who is a gem, flat would ... read full review
Absolutely horrific and abysmal factor who managed the property I stayed in which was a low rise block of flats. They overcharged and sent pointless ridiculous letters constantly, which came with a pretty excessive price tag. They were worse than useless in dealing with issues ... read full review
“Newton rescued us from an unamed manager and ......”
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5 Star Review
Dec 24,2019
By:
'thomas'
Dec 24,2019
Branch: Glasgow, 87 Port Dundas Road
Services: Property Management
Would you recommend?: Yes
Postcode: G12
Branch: Glasgow, 87 Port Dundas Road
Property Management
Postcode: G12
1people found this helpful
Newton rescued us from an unamed manager and have transformed our building and our experience of property management
Cannot praise them highly enough
Tom law... read full review
“I NO LONGER LIVE HERE AND THEY STILL HAVE MY MONEY...”
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1 Star Review
Jul 01,2019
By:
'Michael'
Jul 01,2019
Branch: Glasgow, 87 Port Dundas Road
Services: They are our factor
Would you recommend?: No
Postcode: G31
Branch: Glasgow, 87 Port Dundas Road
They are our factor
Postcode: G31
6people found this helpful
Whoever we speak to says "well I cant help as i'm not the property manager". But they also cant get the property manager to call us back. We moved out months ago and they still have our deposit. We were told it was coming back 30 ... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Landlord)
Rent PCM: £795 Would you recommend?: No
Postcode: G73
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Landlord)
Rent PCM: £795 Postcode: G73
11people found this helpful
Newton Property Management were the agents for three years my beautiful home in Glasgow.The house was supposed to have been inspected every six months. I was never informed of any problems with the condition of the house so I assumed everything was in order. ... read full review
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(1)
One of the worst companies I have ever dealt with. The response rate is shocking. The service is appalling. It should be criminal what these people charge to do close to nothing. Disgraceful company. If you are dealing with Andrew Hare good luck - total waste of time and money. ...
“Unfair deposit refund...”
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1 Star Review
Mar 26,2019
By:
'Virginia'
Mar 26,2019
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Tenant)
Rent PCM: £450 Would you recommend?: No
Postcode: AB25
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Tenant)
Rent PCM: £450 Postcode: AB25
2people found this helpful
I was robbed. Newton Property Management literally stole 40,0 £ of my deposit. Their justification was that amount was due to cleaning expenses, however the flat I left was perfectly cleaned, it was extremely much cleaner than when I moved in. when I moved in indeed, it ... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Landlord)
Sold price: £140000 Would you recommend?: Yes
Postcode: G13
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Landlord)
Sold price: £140000 Postcode: G13
1people found this helpful
For 12 years I have rented out a property that has been managed by Newton Property Management. I cannot praise their level of service highly enough. The staff are personable, extremely helpful and efficient. Communications are always clear and informative. Any issues with the property are ... read full review
Comment on agent fees
Excellent. Reasonable and good value for money considering the care they give
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: G1
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Landlord)
Postcode: G1
1people found this helpful
This firm has always provided a helpful and a very efficient service. Staff are always responsive. A very good service for buy to let landlords.... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Landlord)
Rent PCM: £950 Would you recommend?: Yes
Postcode: G4
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Landlord)
Rent PCM: £950 Postcode: G4
0people found this helpful
We have been with Newton for a number of years and have always found all staff to be efficient and helpful. We can forget about our property and just enjoy receiving our income.... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G13
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Tenant)
Postcode: G13
0people found this helpful
We rented with this agency and had a few issues. I'll start with the positives. The staff were always friendly enough and when we had to get some issues in the kitchen sorted they got someone over wiite quickly. However, we had an issue with ... read full review
Branch: Glasgow, 87 Port Dundas Road
Services: They are our factor
Would you recommend?: Yes
Postcode: G3
Branch: Glasgow, 87 Port Dundas Road
They are our factor
Postcode: G3
1people found this helpful
Newton have been our property factors for the last 10 years and have found them to be extremely responsive and professional at all times. I would like to thank Linda Thomson in particular for her personal attention and prompt reaction to any issues we have experienced ... read full review
Comment on agent fees
Agents fees are fair when you consider the amount of communal work that it covers. They are always doing something to maintain the building and garden area.
Branch: Glasgow, 87 Port Dundas Road
Services: They are our factor
Would you recommend?: Yes
Postcode: PA11
Branch: Glasgow, 87 Port Dundas Road
They are our factor
Postcode: PA11
0people found this helpful
I have had several dealings with Newton Property Management over the last few years who are factors for my father's flat. Every member of staff I have had dealings with have always been extremely helpful and dealt with any issues I have had to raise ... read full review
“Gemma and Charlene have always be very supportive. I could ......”
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5 Star Review
Dec 20,2017
Gemma
Charlene
By:
'FM'
Dec 20,2017
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Tenant)
Rent PCM: £650 Would you recommend?: Yes
Postcode: G13
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Tenant)
Rent PCM: £650 Postcode: G13
0people found this helpful
Gemma and Charlene have always be very supportive. I could contact them via e-mail and I always received prompt feedback and helpful advice. Both Gemma and Charlene have been very quick in providing support in "emergency situations" (issues with the shower, boiler, and leakage from ... read full review
“Newton takes great care to ensure that all my needs ......”
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5 Star Review
Dec 15,2017
Charlene
By:
'João'
Dec 15,2017
Branch: Glasgow, 87 Port Dundas Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G11
Branch: Glasgow, 87 Port Dundas Road
Lettings (as a Tenant)
Postcode: G11
0people found this helpful
Newton takes great care to ensure that all my needs are satisfied, always communicating well ahead of time any requirements or announcements. It's been a great experience so far.... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We apologise if you have had an experience that has caused you a need to complain.
Should you wish to make a formal complaint, please email [email protected].
Last updated at 2:21 PM 09/05/2018 by Charlene Adams
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