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    Stephen
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    Gemma
  • Staff picture
    Charlene
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    Jack
  • Staff picture
    Michael
  • Staff picture
    Katie
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    Gregor
Newton is a modern, fresh property management company covering Central & North of Scotland with its head office in Glasgow and a satellite office in Aberdeen City Centre. Newton have a team of 5 Directors and 25 property professionals who manage the factoring and letting needs of over Β£2billion worth of residential properties throughout Scotland.

We are an owner-managed business; our Managing Director and founder Stephen O'Neil, has operated in the sector since 1971. Stephen is passionate ab
Read full description...Newton is a modern, fresh property management company covering Central & North of Scotland with its head office in Glasgow and a satellite office in Aberdeen City Centre. Newton have a team of 5 Directors and 25 property professionals who manage the factoring and letting needs of over Β£2billion worth of residential properties throughout Scotland.

We are an owner-managed business; our Managing Director and founder Stephen O'Neil, has operated in the sector since 1971. Stephen is passionate about ensuring excellent customer service, financial transparency and integrity are at the core of everything Newton do.
Newton Property Management

87 Port Dundas Road
Glasgow
City of Glasgow
G4 0HF
0141 353 6161

www.newtonproperty.co.uk

Properties for Sale
Properties to Rent

“ Professional Factors... ”

Jun 20,2018
Minithumbup
By: 'Salty'
Jun 20,2018
0 people found
this helpful
Newton have been our property factors for the last 10 years and have found them to be extremely responsive and professional at all times. I would like to thank Linda Thomson in particular for her personal attention and prompt reaction to any issues we have experienced ...
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Comment on agent fees
Agents fees are fair when you consider the amount of communal work that it covers. They are always doing something to maintain the building and garden area.
Was this helpful? Yes

“ HELP AND ASSISTANCE... ”

May 04,2018
Minithumbup
By: 'KBM'
May 04,2018
0 people found
this helpful
I have had several dealings with Newton Property Management over the last few years who are factors for my father's flat. Every member of staff I have had dealings with have always been extremely helpful and dealt with any issues I have had to ...
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Comment on agent fees
Overall seem to get value for money
Was this helpful? Yes
Dec 20,2017
Minithumbup
Gemma
Charlene
By: 'FM'
Dec 20,2017
0 people found
this helpful
Gemma and Charlene have always be very supportive. I could contact them via e-mail and I always received prompt feedback and helpful advice. Both Gemma and Charlene have been very quick in providing support in "emergency situations" (issues with the shower, boiler, and ...
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Was this helpful? Yes
Dec 15,2017
Minithumbup
Charlene
By: 'João Oliveira'
Dec 15,2017
0 people found
this helpful
Newton takes great care to ensure that all my needs are satisfied, always communicating well ahead of time any requirements or announcements. It's been a great experience so far....
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Was this helpful? Yes
Dec 15,2017
Minithumbup
Jack
By: 'Ignacio'
Dec 15,2017
0 people found
this helpful
Always replied very fast to any of our concerns as tenants, and was very professional and helpful. We would highly recommend this agent....
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Was this helpful? Yes
Dec 15,2017
Minithumbup
By: 'John Moorehead'
Dec 15,2017
0 people found
this helpful
A very efficient service at all times. All office staff friendly and helpful. I have never had any problems. Makes life as a landlord straight forward....
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Comment on agent fees
Fees fairly standard for service provided.
Was this helpful? Yes
Dec 15,2017
Minithumbup
Jack
By: 'Steven'
Dec 15,2017
0 people found
this helpful
Very helpful, prompt and professional. Dealt with all my questions and queries in a timely manner. Would recommend to others....
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Comment on agent fees
Don’t know
Was this helpful? Yes
Sep 07,2017
Minithumbup
By: 'Tom'
Sep 07,2017
0 people found
this helpful
I rented a flat from Newton for around 5-6 years. They were always polite and approachable, fixed things quickly when they broke, and seemed reasonable. They didn't unfairly keep increasing the rent like some letting agents do. No problems or extra charges when moving in ...
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Comment on agent fees
I think they changed their up-front fees policy after I moved in and no longer charge any. When I moved in, I had to pay them for credit and reference checking but I vaguely remember hearing them explaining to the new prospective tenants when they came round that they should organize it themselves and simply send it by email. The holding fee is reasonable and goes towards your deposit. Also there are no hidden charges down the line unless you are careless with the property.
Was this helpful? Yes
Aug 30,2017
Minithumbup
Katie
By: 'Rolotwix'
Aug 30,2017
0 people found
this helpful
Having dealt with him for many years I have found him very approachable and amenable. His approach to the business is excellent....
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Jack
By: 'Helen'
Aug 30,2017
0 people found
this helpful
Excellent service from Jack Canning, he is always prompt at answering e-mails and keeping me updated with what is happening....
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Katie
By: 'Demi'
Aug 30,2017
0 people found
this helpful
I have been a customer of this agency for almost a year and I am very satisfied with their services. More specifically I am in contact with Katie who is always very helpful and responds immediately to any request or question I might have. All ...
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Charlene
By: 'Bruce'
Aug 30,2017
0 people found
this helpful
A pleasant rental agent to deal with. All queries are answered quickly and problems, if any, are dealt with fairly. We have a dedicated employee with whom we deal which we view as a positive...
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Comment on agent fees
Good level of fee
Was this helpful? Yes
Aug 30,2017
Minithumbup
Gemma
Jack
By: 'Evie Noble'
Aug 30,2017
0 people found
this helpful
From before I'd even taken the flat, Newton have been one of the best letting agents I've dealt with. They were lovely at the viewing and have been efficient, helpful and informative every step of the way since then. Everyone I've spoken to, over the 8 ...
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Katie
By: 'D'
Aug 30,2017
0 people found
this helpful
Very approachable, helpful and clear communicators. Do not hassle and instead are sensible with requests and practical solutions are offered. Much better than any other agents I've used....
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Comment on agent fees
No worse than elsewhere. A con no matter where you go
Was this helpful? Yes
Aug 29,2017
Minithumbup
By: 'Chris'
Aug 29,2017
0 people found
this helpful
I found Newton to be helpful and professional. When the flat needed specialist work, it was arranged within a day or two. Moving out was a breeze and Newton were very reasonable in returning the deposit....
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Comment on agent fees
No fees at all.
Was this helpful? Yes
Jan 28,2017
Minithumbup
Charlene
By: 'Frank'
Jan 28,2017
1 people found
this helpful
I received a quite outstanding and personalised service from Newton when I recently let a beautiful property in the west end of Glasgow. The staff were without exception pleasant, knowledgeable and efficient. The viewing arrangements were excellent and the Newton agent, Charlene Adams, was very ...
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Comment on agent fees
No fees
Was this helpful? Yes
By: zsolt
Jun 20, 2017
View all comments (1)
we was take over from greenhome last year..we used to pay between 30-45pound factor a month.never had to call greenhome,they adjust the payment automatically..Now Newtown send us a mail we have to pay 75pounds a month..from 40to 75..they only cut grass cleaning two starways ,including building insurance 45pound per flat per year ,electricity on stairways..and changing bulbs sometime..18flat in the building if every flat pays 75a months ,that's 900a year.multiply by 18.that is 16200pound per year ...
Jan 12,2017
Minithumbdown
By: 'Jagmarketing'
Jan 12,2017
0 people found
this helpful
We are using this company to look after the Herald Building in Albion street Glasgow- I have found them to be very efficient, experienced, proactive and very thorough in dealing with a very complex, poorly converted building - I would have no hesitation in recommending ...
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Comment on agent fees
Still early days, but looking positive
Was this helpful? Yes
Jan 10,2017
Minithumbdown
By: 'J Jones'
Jan 10,2017
12 people found
this helpful
Newton are a factor to be avoided. Full of great promises which are never delivered. Rude, uncaring and clueless. Appear to be very understaffed and what staff are there seem to be completely lacking in any training or knowledge of factoring. Avoid at all costs....
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Was this helpful? Yes
Nov 25,2016
Minithumbdown
By: 'unimpressed'
Nov 25,2016
6 people found
this helpful
Newton are the factors for my flat. They are very slow to carry out repairs or deal with problems. They tell you they are doing something but they are not. Everything they do seems to be the easiest thing they can find, with no concern ...
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Comment on agent fees
Management fees seem ok, but I do not believe Newton are getting the best deals from their suppliers, and these costs are borne by us.
Was this helpful? Yes
By: Fed up from Edinburgh
Dec 12, 2016
View all comments (1)
Completely agree. They are simply awful. Probably were once a good company but one of those that being big is more important than being good. Assuring to know I'm not the only one fed up with them. ...
Nov 04,2016
Minithumbup
By: 'Nick Boisson'
Nov 04,2016
0 people found
this helpful
Very helpful and efficient in dealing with finding new tenants for us and any requests that we have had in the past. Very friendly manner also....
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Was this helpful? Yes
Oct 21,2016
Minithumbup
Stephen
Katie
By: 'Caroline Rollestone-Brown'
Oct 21,2016
0 people found
this helpful
Newton Property Management have been looking after my flat in Glasgow's Merchant City for over 10 years - Stephen O'Neill's knowledge of the market is unrivalled and he's built the business from strength to strength since I've known him. The Lettings and Management teams, including Gemma ...
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Comment on agent fees
Very reasonable agent's fees which represent good value for money, plus Newton have kept an eye on local rent increases to benchmark my property and have gradually increased monthly rent in line with market, which is appreciated.
Was this helpful? Yes
By: Charlene Adams
Oct 27, 2016
View all comments (1)
Thank you Caroline for your review. ...
Oct 02,2016
Minithumbup
Katie
By: 'Amit Kumar Srivastava'
Oct 02,2016
0 people found
this helpful
I am enjoying great movements with Newton property management. Team is very honest and take care of all minute details to stay well for a tenant. I always feel that I am in safe hands....
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Comment on agent fees
Good, Agent fee not applicable for tenant.
Was this helpful? Yes
By: Charlene Adams
Oct 27, 2016
View all comments (1)
Thank you for your review Amit. ...
Oct 02,2016
Minithumbup
By: 'gary ledwith'
Oct 02,2016
0 people found
this helpful
I found Gemma Hay to be absolutely very helpful in going over and beyond the call of duty in helping me to sort out many letting problems and legacy problems with previous management service providers and GLASGOW city COUNCIL .I have the gratest of respect ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Charlene Adams
Oct 27, 2016
View all comments (1)
Thank you for your review Gary. ...
Sep 29,2016
Minithumbup
By: 'Beth Thornton'
Sep 29,2016
0 people found
this helpful
Paul and Gemma have been so,utterly helpful in every way - always there on hand to answer my silly questions ! It was easy and not stressful getting my flat rented at a good,price with a good tenant !...
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Comment on agent fees
Think fees are reasonable considering I will be out the country and need it looked after !
Was this helpful? Yes
Sep 28,2016
Minithumbup
By: 'Denise ,landlord'
Sep 28,2016
0 people found
this helpful
I have used Newton's as my letting agents since 2005. They have been excellent and I have never had a complaint from my tenants regarding how they have been treated by them . The most valuable thing that they do is to address any problems with my ...
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Comment on agent fees
good for the level of service they provide
Was this helpful? Yes
Sep 24,2016
Minithumbup
Katie
By: 'Phil'
Sep 24,2016
0 people found
this helpful
The staff were very professional and helpful. All correspondence was dealt with promptly and to a satisfactory conclusion. I'm very pleased with the service provided and would use Newtons again....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Charlene Adams
Sep 28, 2016
View all comments (1)
Hi Phil, Thank you for your review. From all at Newton ...
Sep 23,2016
Minithumbup
Stephen
By: 'Dave Brown'
Sep 23,2016
0 people found
this helpful
In the 6 years Newton have managed my property they have dealt efficiently and effectively with boiler replacements, pest control issues, major roof repairs and several new tenants searches. Their communication with both me and the tenant is excellent and I am delighted with their overall ...
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Comment on agent fees
Competitive and appropriate
Was this helpful? Yes
By: Alison Clough
Sep 28, 2016
View all comments (1)
Hi Dave, Thank you for your kind review. Alison & Stephen ...
Sep 23,2016
Minithumbup
Katie
By: 'P Duffy'
Sep 23,2016
0 people found
this helpful
I am very happy with Katie. We have worked together very well to provide the family letting the flat with accommodation that meets their requirements. At times it is a challenge,but we have worked through issues. But most importantly Katie I appreciate all your ...
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Was this helpful? Yes
By: Katie Brown
Sep 28, 2016
View all comments (1)
Hi Patrick, Thank you for your kind review. Katie Brown ...
Sep 22,2016
Minithumbup
Charlene
By: 'Candleriggs'
Sep 22,2016
0 people found
this helpful
Newton were great, they were very responsive to emails and calls, and when I needed work replacing white goods in the flat they were very prompt and professional about it. Very fair on deposit repayment too....
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Was this helpful? Yes
By: Charlene Adams
Sep 22, 2016
View all comments (1)
Good afternoon, Thank you for your kind review. Charlene & Gemma ...
Sep 22,2016
Minithumbup
By: 'C Kidston'
Sep 22,2016
0 people found
this helpful
Newtons have managed my flat for nearly ten years & I've found them to be first rate. All staff are helpful, friendly & well informed. I receive regular communications & have grown to rely on their advice re repairs etc. This is a trustworthy company ...
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Comment on agent fees
The fees are reasonable, with a transparent structure - no complaints.
Was this helpful? Yes
By: Charlene Adams
Sep 22, 2016
View all comments (1)
Good afternoon, Thank you for your lovely comment. From all at Newton Letting ...
Areas covered
  • G4

ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 2 24 6 0 0 0 0 3 9

Agent Fees

We are always delighted to meet landlords for a no obligation consultation advising on all aspects of letting as well as the outlining the 3 different services we offer. These include:

Advertising only (Β£120 incl VAT)
Professional photographs will be taken of your property in order to produce a high quality advert to be added to the main letting websites such as Rightmove and Zoopla. All enquiries will be dealt with by our highly experienced team and details of any viewings will be passed to you to carry out the viewing at a suitable time. Ideal for the landlords who tend to deal with everything themselves but would perhaps prefer a more professional advert for their property to attract greater interest and the maximum possible rent.

Tenant Find Only (Fees on application)
We will manage everything in order to find the best tenants at the maximum rent achievable including full advertising, carrying out viewings and thorough reference checks on all tenants, initial rent and deposit processing, preparation of inventory and all legal paperwork as well as the transfer of utilities and council tax and any other requirements. We will also have the tenant set up a standing order so rent is paid directly to you each month as soon as we hand the property back to you to manage.

Full management (Fees on application)
This will include all of the above as well as full management of the property 365 days a year by our highly experienced team of property managers. Monthly rent will be collected and transferred to you at the earliest opportunity together with a detailed statement and there will also be regular routine condition inspections undertaken. We aim to make this entire process as easy for you as possible where you can literally provide us with keys then wait for rent to hit your account on average within 2 weeks of initially advertising the property.

Tenants
We aim to make renting a pleasurable experience and we want our tenants to thoroughly enjoy staying in their quality Newton sourced home. When you reserve a Newton home there are no agents’ fees payable. In fact we will undertake a full credit check at no expense to the prospective tenant. A partial payment of the property deposit is made on reservation, the remainder payable before the tenants take possession. We believe our professionally managed high quality rented homes attract high quality tenants.
A deposit of 6 weeks rent is paid on entry (or before). This is transferred immediately to a government approved scheme – Safe Deposit Scotland. Thereafter, rent must be paid by direct debit on the 1st of each month.
All our homes are handed over scrupulously clean and that is how we expect them back – what’s good for tenants on the way in is good for us on the way out! We also offer all new tenants a good bottle of wine as a thank you for choosing Newton.
We aim to instruct repairs immediately and, once instructed, we have a full-time repairs manager to liaise with tenant, the owner and contractors. We do our best to make sure that repairs are carried out quickly and to a high standard.
For any issues out with office hours we have a list of Emergency numbers and troubleshooting questions.
Last updated at 2:21 PM 09/05/2018 by Charlene Adams

Complaints Procedure

We apologise if you have had an experience that has caused you a need to complain.

Should you wish to make a formal complaint, please email letting@newtonproperty.co.uk.
Last updated at 2:21 PM 09/05/2018 by Charlene Adams

Awards won by Newton Property Management

Individual Branch Awards

Glasgow, G4

Staff picture Stephen
(3)

No image available Gemma
(2)

Staff picture Charlene
(10)

Staff picture Jack
(5)

Staff picture Michael
(0)

Staff picture Katie
(10)

No image available Gregor
(0)


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