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Newton Fallowell

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“ Supportive, worked hard; not sure about their conveyancers... ”

Sep 07,2018
Minithumbup
By: 'Medlar'
Sep 07,2018
0 people found
this helpful
Had a difficult to sell property and ultimately sold it at a heavy loss but NF got it sold after 3 years. They were good communicators, supportive and energetic. I'd tried a few by the time I went iwth them. What I would say is ...
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Comment on agent fees
No sale no fee was important for me. Other than that, nothing exceptional one way or another.
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“ At last!!... ”

Aug 17,2018
Minithumbup
By: 'Shirley laxton'
Aug 17,2018
0 people found
this helpful
Lots of love to all the staff, & a special thank you to sally & tom for all their help in being so kind & helpful. Will definitely go back & use their service when the time comes. Graham says as long as there is ...
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Comment on agent fees
Very reasonable for the service
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“ If you want an estate agent with the energy to sell then look no further... ”

Aug 17,2018
Minithumbup
By: 'Tim Cooper'
Aug 17,2018
0 people found
this helpful
Having experienced several other estate agents efforts at selling my property then how refreshing to see the sheer energy put into the job by Newton Fallowell Mansfield with Carla and Jordon. From start to finish. My property was sold within 7 days at a price I ...
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Comment on agent fees
Top value, if you want a job done well then your getting it done at a fair and value price
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“ Impressive Service... ”

Aug 01,2018
Minithumbup
By: 'Lesley'
Aug 01,2018
0 people found
this helpful
An Estate Agency who works how all Agencies should work. I am impressed with their service and by Alison particularly. She took time to understand what I wanted to buy and that I was under time constraints with my buyers. Alison kept an element of ...
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Comment on agent fees
With in the bounds of what you would expect, but for the level of service, excellent.
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“ Highly disappointed cheated and mislead... ”

Jun 29,2018
Minithumbdown
By: 'Angry customer'
Jun 29,2018
1 people found
this helpful
Do not take their word especially Simon Shelton as the man is very dodgy and does not stick to his word he lies...
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Comment on agent fees
None taken but verbally agreed a deal
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“ Appreciated the good team... ”

May 23,2018
Minithumbup
By: 'Blessett'
May 23,2018
0 people found
this helpful
They are Very professional, friendly and quick to act. Trustworthy and reliable electricians/plumbers when needed. We appreciated the good relationship....
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“ Excellent service and highly recommended... ”

May 03,2018
Minithumbup
By: 'Claire&Rob'
May 03,2018
0 people found
this helpful
A super service was provided by the whole team. Fair valuation and excellent marketing, using social media, Rightmove, local press and professional brochures. Buyer was found quickly and selling process made clear from start. Excellent communication- all calls and emails dealt with promptly and to ...
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Comment on agent fees
Fair prices for fees.
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“ EXCELLENT... ”

Apr 26,2018
Minithumbup
By: 'sagar'
Apr 26,2018
0 people found
this helpful
I have dealt with Newton Fallowell Leicester Forest East.Thomas is excellent person who is knowledgeable, polite and very professional. They found a buyer for my property within 2 weeks. I can fully recommend this property agent. They are really the best in the area...
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Comment on agent fees
PERFECT
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“ Excellent all round... ”

Mar 22,2018
Minithumbup
By: 'Helen'
Mar 22,2018
1 people found
this helpful
Newton Fallowell have acted as my letting agent for my Lincoln property for over 5 years. I cannot fault them. They take all the hassle out of letting my house and respond very quickly to any queries I may have. Highly recommended for their friendliness and ...
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Comment on agent fees
Very happy with the fees. Very good service.
Was this helpful? Yes
Feb 22,2018
Minithumbup
By: 'Miss Wilson'
Feb 22,2018
0 people found
this helpful
We are approaching the 3 year mark in our rented property. During this time, we have been more than satisfied with the service we have received from Newton Fallowell, from the very first viewing, to the most recent quarterly inspections. We are extremely happy with the ...
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Feb 14,2018
Minithumbdown
By: 'Estate Agent flaws.'
Feb 14,2018
0 people found
this helpful
I don't use estate agents usually and having had issues with two of their competitors they were quick to dispel my worries and I thought it might be third time lucky. I was wrong and at one point I was sure they were working ...
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Comment on agent fees
I couldn’t see what they had done Dor their money. I had to leverage the amount I wanted for the property initially and then had to lose my temper over all the calls with offers having already told them my lowest offer. This property sold for more than any other of its type to date by 10K and I felt the estate agent had no idea of the supply and demand for properties in the area.
Was this helpful? Yes
By: Claire Brighton
Mar 20, 2018
View all comments (1)
Thank you for your feedback. As your comments are anonymous we are unable to offer comment. Please e-mail sleaford@newtonfallowell.co.uk & we will be only too happy to discuss this with you in more detail. We do welcome all feedback as we cannot improve without it! ...
Feb 02,2018
Minithumbdown
By: 'Elly'
Feb 02,2018
2 people found
this helpful
This branch used to be good but has gone downhill very fast . Staff and management rude !! If you leave a negative review they ring you and challenge it in an unpleasant manner . Communication appalling . Customer service appalling !!. Complaints are ignored and they seem to condone ...
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By: Courtney
Jun 11, 2018
View all comments (1)
Fully agree with this , their attitude is apauling ...
Jan 25,2018
Minithumbdown
By: 'EmilyG'
Jan 25,2018
0 people found
this helpful
Awful service. Lack of communication throughout the sales process. Lost our purchase as a result. Multiple communications to the branch manager re our complaint but still no response....
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Comment on agent fees
Ridiculous for the lack of service provided
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Jan 22,2018
Minithumbdown
By: 'RubyLou'
Jan 22,2018
1 people found
this helpful
I wasted almost £1000 and 3 very long months trying to buy a property that turned out to be in an almost uninhabitable condition, that as a Letting Agent they had been happily renting out. The worst Estate Agents Ive used in 20 years of being a homeowner. ...
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Nov 19,2017
Minithumbup
By: 'Jayne'
Nov 19,2017
2 people found
this helpful
A great firm , very friendly and works hard for the customer to obtain results , Attention to detail and professionalism was conducted in every aspect ....
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Comment on agent fees
agents fees were reasonable
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By: Mandy Hagger
Nov 20, 2017
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Thanks Jayne for your review, it is much appreciated. It was my pleasure to work with you to sell your property. ...
Nov 06,2017
Minithumbup
By: 'P & R'
Nov 06,2017
1 people found
this helpful
A big thank you to John and the team on the completion of our sale. Thank you Mandy for your professionalism, reassurance and the quick responses to all the queries and issues that kept coming along....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2017
Minithumbup
By: 'Glenn Thornthwaite'
Oct 23,2017
0 people found
this helpful
I have nothing but praise for Newton Fallowell.Neil Sime was efficient and direct at valuation.He made it clear that the property would be sold within a short period of time at the asking price and it was.Oliver in the office was very ...
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Comment on agent fees
The agents fees are reasonable and as the service was so good they were worth it.
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By: Jude Sime
Oct 26, 2017
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Thank you very much for choosing Newton Fallowell Newark to sell your property and also for leaving such a great review, especially as you had tried to sell your property with another Newark agent before you came to us. Apologies some of your calls did not get returned, I have discussed this with the team. May I wish you well for the future. Jude ...
Oct 14,2017
Minithumbup
By: 'GJ'
Oct 14,2017
1 people found
this helpful
I've been involved in buying and selling houses quite a number of times now, both in London as well as in the Midlands. This was by far the most complex sale yet, and I have to say these Estate Agents were hands-down the best ...
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Comment on agent fees
Very competitive and excellent value
Was this helpful? Yes
Oct 06,2017
Minithumbup
By: 'Judith'
Oct 06,2017
2 people found
this helpful
Very professional and efficient. Had a positive experience throughout the purchase of our house having gone through a horrendous experience trying to sell our house elsewhere. Mandy kept us informed all the way, very friendly. Thanks for all your help....
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Comment on agent fees
No fees as I used them for buying our house.
Was this helpful? Yes
Sep 13,2017
Minithumbdown
By: 'Annoyed customer'
Sep 13,2017
4 people found
this helpful
Never been so disappointed with an Estate agent before as this one. Buying a house should be fairly straightforward but loosing a potential purchase through a managers incompetence to do the basics has really annoyed us...
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Aug 31,2017
Minithumbup
By: 'MnS'
Aug 31,2017
0 people found
this helpful
We appreciate the good relationship we had with the agent. They were helpful on all matters concerning the house and quick to resolve issues and problems....
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Comment on agent fees
Pretty reasonable
Was this helpful? Yes
Aug 01,2017
Minithumbup
By: 'Anon'
Aug 01,2017
0 people found
this helpful
Very polite, professional and efficient service. Any problems I've had have been quickly resolved and I'm very happy as a whole....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2017
Minithumbup
By: 'Mrs Edwards'
Jun 29,2017
0 people found
this helpful
We needed to sell my parents house which was a daunting thought. We had researched current prices locally and thought we had a value within a range of £20,000. We also realised we needed to empty and clean and market for potential. The valuer Steven ...
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Comment on agent fees
We haggled a better commission rate and shorter tie iin period too. Never be afraid to haggle!
Was this helpful? Yes
Jun 29,2017
Minithumbup
By: 'Caroline'
Jun 29,2017
0 people found
this helpful
Myself and my husband gave it a lot of thought as to whether we would sell our beloved one bed cottage that was our first home together. We got Dan from newton fallowell to come out and give us a valuation and he was extremely ...
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Comment on agent fees
The fees are good for the service that they provide.
Was this helpful? Yes
May 21,2017
Minithumbup
By: 'Dr Conway'
May 21,2017
0 people found
this helpful
We met Jane for another property and she made time although she was supposed to finish work, speaks volume. Claire showed us to the property we are currently renting - absolutely love. Claire and Jane both were of great assistance, thorough and pro-active. The service ...
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Apr 30,2017
Minithumbdown
By: 'Bogdan'
Apr 30,2017
0 people found
this helpful
Worst customer service i ever had. This guy was slower than a turtle. It took 10 minutes to say "Thank you" after i showed him the property i was interesed in. Clearly zero interes for customer service. After a long wait the operator just ...
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Comment on agent fees
The agent stopped answering in the middle of the conversation, so i can't rate it.
Was this helpful? Yes
Apr 28,2017
Minithumbdown
By: 'Jo'
Apr 28,2017
2 people found
this helpful
Dreadful customer service, no response to numerous emails sent. I live overseas and wanted to talk about my property in the U.K., but no one was willing to communicate via the telephone with me, they wanted everything in an email , despite me asking several ...
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Comment on agent fees
I didn't get this far as no one wanted to discuss doing business with me .
Was this helpful? Yes
Apr 17,2017
Minithumbup
By: 'Susan Jackson'
Apr 17,2017
0 people found
this helpful
Having used newton fallowell twice now over the past 6 years, I have found them to offer the best pictures compared to other agents properties and I like the fact Craig does the viewings rather than some part timer. Best agent in Melton in my eyes....
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Comment on agent fees
The fees were the same as everyone but the service offered was far higher
Was this helpful? Yes
Apr 16,2017
Minithumbup
By: 'Glenn'
Apr 16,2017
0 people found
this helpful
Would truly recommend Newton Fallowell Estate Agents. We have sold many properties in the past but have never had such a professional and personal service. Nothing too much trouble, always good with feedback , always efficient and kept us informed at all times. Would certainly go ...
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Comment on agent fees
The fees were the same as many but you felt they worked hard for the fee they charged.
Was this helpful? Yes
Apr 14,2017
Minithumbup
By: 'Andrea'
Apr 14,2017
0 people found
this helpful
Always very friendly, helpful and professional. Whenever we have had an issue they have dealt with it without any delay, so we have never had to chase them up. With us moving into a new area Jane has been very supportive she has shared with ...
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Comment on agent fees
Very good.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 2 16 4 37 4 4 1 3 12

Agent Fees

No fees set.

Complaints Procedure

Have an internal complaints procedure and subscribe to The Property Ombudsman and OFT.
Last updated at 3:25 PM 20/12/2016 by JOHN KIDNEY

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