Newton Fallowell

61 reviews 3.9 /5 rating
  • 73% valuation accuracy
  • 72% recommend
  • 79% fee satisfaction
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Website not available Properties for sale
Properties for rent
May 21,2017
Minithumbup
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Claire Brighton
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Jane Renfrew
By:
May 21,2017
0 people found
this helpful
We met Jane for another property and she made time although she was supposed to finish work, speaks volume. Claire showed us to the property we are currently renting - absolutely love. Claire and Jane both were of great assistance, thorough and pro-active. The service we have received is A+ so far!...
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Apr 30,2017
Minithumbdown
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Apr 30,2017
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Worst customer service i ever had. This guy was slower than a turtle. It took 10 minutes to say "Thank you" after i showed him the property i was interesed in. Clearly zero interes for customer service. After a long wait the operator just stopped answer, and i was waiting like an idiot in front of my PC for any answer. Definetly i will never try to buy or rent properties by this Agency....
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The agent stopped answering in the middle of the conversation, so i can't rate it.
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Apr 28,2017
Minithumbdown
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Apr 28,2017
0 people found
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Dreadful customer service, no response to numerous emails sent. I live overseas and wanted to talk about my property in the U.K., but no one was willing to communicate via the telephone with me, they wanted everything in an email , despite me asking several times if I could have a conversation in the first instance. I will definitely take my business elsewhere....
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I didn't get this far as no one wanted to discuss doing business with me .
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Apr 17,2017
Minithumbup
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Apr 17,2017
0 people found
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Having used newton fallowell twice now over the past 6 years, I have found them to offer the best pictures compared to other agents properties and I like the fact Craig does the viewings rather than some part timer. Best agent in Melton in my eyes....
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Comment on agent fees
The fees were the same as everyone but the service offered was far higher
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Apr 16,2017
Minithumbup
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Gareth
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Apr 16,2017
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Would truly recommend Newton Fallowell Estate Agents. We have sold many properties in the past but have never had such a professional and personal service. Nothing too much trouble, always good with feedback , always efficient and kept us informed at all times. Would certainly go back iif the need arises and certainly recommend this estate agent....
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Comment on agent fees
The fees were the same as many but you felt they worked hard for the fee they charged.
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Apr 14,2017
Minithumbup
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Jane Renfrew
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Claire Brighton
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Apr 14,2017
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Always very friendly, helpful and professional. Whenever we have had an issue they have dealt with it without any delay, so we have never had to chase them up. With us moving into a new area Jane has been very supportive she has shared with us local knowledge of our area, which has been extremely helpful. Would highly recommend Newton and Fallowell Sleaford....
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Comment on agent fees
Very good.
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Apr 14,2017
Minithumbup
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Pam Ellis
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Aleysha Benn
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Apr 14,2017
0 people found
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I have been viewing many buy to let properties through many different estate agents in and around Leicester and i found the customer service at the syston branch to be above the rest. When they didn't have any properties available for me to view through them they told me of other properties with other agents i might be interested in. They have also been keeping me updated with new properties coming to the market. Exceptional service through and through!!!...
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Comment on agent fees
Worth every penny
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Apr 14,2017
Minithumbup
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Apr 14,2017
0 people found
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I can strongly recommend Newton Fallowell as a letting agent. I had used another agent in Sleaford beforehand and I could not believe how much better Newton Fallowell were. There service was second to none and any problems were dealt with quickly and efficiently. All the Ladies were most helpful, especially Claire who handled the Handover of the property very professionally. If I ever needed to rent a property again I would only use them ....
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Apr 13,2017
Minithumbup
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Apr 13,2017
0 people found
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I'm a private tenant with Newton Fallowell and have been for nearly 2 years. By far the best managed tenancy I've ever had. The staff are all lovely, really friendly and quick to help whenever I've needed them. Can not reccomend them enough!...
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Comment on agent fees
Average for area
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Apr 12,2017
Minithumbup
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Claire Brighton
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Claire Brighton
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Apr 12,2017
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The staff at Newton Fallowell are fantastic. Throughout the whole process, from initial enquiry to moving in to our property, their customer service was fantastic. As ongoing tenants they have been very helpful. Would definitely rent from Newton Fallowell again....
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Apr 12,2017
Minithumbup
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Claire Brighton
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Apr 12,2017
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Have been renting a property through these for a couple of years and have always found them easy to contact and respond quickly to any concerns. They regularly do inspections and if I was a potential landlord I would be happy to allow them to manage the property....
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Comment on agent fees
Very clear and reasonable fee structure.
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Apr 12,2017
Minithumbup
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Claire Brighton
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Apr 12,2017
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As a customer of Newton Fallowell for the past year, I have found the staff, especially Claire to have a friendly, courteous approach should I have any queries or concerns with the property I am renting. They are very proactive and are quick at getting things resolved and keep me informed every step of the way. They provide excellent customer service and I would definitely recommend Newton Fallowell to my friends & family....
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Comment on agent fees
Good
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Apr 12,2017
Minithumbup
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Claire Brighton
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Apr 12,2017
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Great communication during moving and with follow up enquiries in property. However sometimes don't hear back off them when arranging times for work to be completed on the house and have to rely on the contracted person to get in contact to arrange things and we're not always told about the work that is going to be carried out. Other than this, we've had no problems and find them very helpful...
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Comment on agent fees
Reasonable.
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Apr 12,2017
Minithumbup
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Claire Brighton
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Apr 12,2017
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I was new to renting and Claire and her team made my experience very straightforward and easy going, highly recommended...
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Comment on agent fees
Good
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Apr 11,2017
Minithumbup
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Claire Brighton
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Apr 11,2017
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I found Claire and Newton Fallowell very helpful and would go the extra mile to help you out with your request , they always got back to my calls or emails and kept me informed on my application and still to this day email or phone and make sure all ok, Would highly recommend ... all thw staff i have dealt with there have been friendly and helpful....
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Comment on agent fees
Agents fees are reasonable and the same as most others
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Apr 11,2017
Minithumbup
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Apr 11,2017
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I have been with these agents for nearly 2 years and couldn't be happier. The staff are extremely helpful and friendly, very quick to get back to me with any questions I have. The inspections have always been helpful and I would highly recommend this branch....
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Comment on agent fees
Good
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Apr 11,2017
Minithumbup
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Claire Brighton
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Apr 11,2017
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I recently rented a property in Greylees near Sleaford. The service I received from Newton Fallowell and namely Claire Brighton, was outstanding. The management of all administration, relationship between myself and the landlord, and other agencies who were involved during that period was literally faultless. I have rented properties across Lincolnshire for more than 10 years through more than half a dozen agencies and this was by far the best. I highly recommend their services for a positive ex...
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Comment on agent fees
Fees were in line with the market prices, perhaps a little lower on month rental value for the property I rented which keep everything affordable being a single tenant
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Apr 07,2017
Minithumbdown
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Apr 07,2017
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Trying to buy a property from this company is a nightmare. Poorly trained staff, bad customer service, no communication skills, and an all round terrible service. I would never use these estate agents again not would I recommend them to anyone. one of them team even put the phone down on myself to speak to a client when I am a client all ready on the phone. never have I witnessed such useless staff. and to top it off the manager asked me to delete a bad comment left on their Facebook page... As ...
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Comment on agent fees
they'd have to pay me a large amount of money to sell my property with them in tge future
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By: Chris Lett
Apr 10, 2017
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Dear Ricky, we are very sorry to hear that you feel we have let you down, we pride ourselves on our customer service and we hope that we have reached a satisfactory outcome with you already but please call us if you are still having any issues on 01778 422567. ...
Apr 07,2017
Minithumbup
By:
Apr 07,2017
0 people found
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Many thanks to Gareth and rosie for the patients with which I was told was such a complicated case regarding the sale of our property keeping us in touch with us at all times , it took over two years for the solicitors and the conveyancing team to sort out our property , our buyers must have been kept in touch as they waited months for our solicitors to sort out the complications of our case , many thanks again , we would certainly recommend newton fallowell for the way they were so unders...
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Comment on agent fees
Average
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Mar 28,2017
Minithumbup
jordan mariner
jordan mariner
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Carla
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Mar 28,2017
0 people found
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I very recently completed on the purchase of a property marketed by Newton Fallowell's Mansfield office. The service I received from Jordon and Carla was excellent. All lines of communication were well maintained, keeping me up to date and informed as things progressed. A nice office, with lovely staff to deal with....
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Comment on agent fees
N/A as I was a purchaser.
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By: jordan mariner
Mar 30, 2017
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Thank you so much for your kind words. You were an absolute pleasure to deal with. ...
Mar 17,2017
Minithumbdown
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Celina neale
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Mar 17,2017
0 people found
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Worst unprofessional service, Pam made personal comments regarding our status and mocked us for not being able to afford a property. When making an offer they cut you off straight away and assume you can't afford the property. We would have chosen to sell with them but as customers we felt they were extremely rude and hard to get hold of when booking appointment....
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Comment on agent fees
Bad
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Jan 31,2017
Minithumbup
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Jonathon Brewell
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Jan 31,2017
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Fantastic customer service and house marketed exceptionally well. We sold the house within a week of being on the market however after a few weeks the buyers house fell through so the sale didn't complete. Jonathon put the house on the market again and within 2 weeks we had sold our house....
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Comment on agent fees
Great value for money
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Jan 30,2017
Minithumbdown
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Jan 30,2017
1 people found
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Very expensive for a service no better than anyone other agent.Did nothing more than but expected 1.5 percent fee.Did not sell now with cheaper online agent and more viewing in the first week than the whole 5 months with them....
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Comment on agent fees
Bad don't know why they charge this much
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Jan 25,2017
Minithumbdown
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Jan 25,2017
2 people found
this helpful
The company that gives you the big sell when looking for your business and then becomes the company that doesn't deliver on its promises. Be aware that they try and tie you into a sole right to sell contract and charge you £300 if they don't sell and you want to go with another agent...
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Comment on agent fees
It's worth the £300 sole contract exit fee to be rid of them
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Jan 18,2017
Minithumbup
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Jan 18,2017
0 people found
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Thanks for your excellent service. Dealt with Zak, Tom and Phebe all were professional but also very friendly. Really helpful. Definitely recommend their service...
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Comment on agent fees
fees were the best I had come across from a local estate.
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Jan 16,2017
Minithumbup
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Zak
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Thomas
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Jan 16,2017
0 people found
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excellent from start to finish would highly recommend these guys. the remained professionall at all times - there were available all hours of the day - thomas would email me when any normal person would be sleeping. Would Highly recommend these guys!!...
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Comment on agent fees
less than 1% worth every penny!!
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Dec 05,2016
Minithumbup
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Mark Nicholson
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Dec 05,2016
1 people found
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Mark went above and beyond when we sold our house with Newton Fallowell. His customer service is outstanding and he was always available for any stupid questions I had. Everybody I dealt with at the Retford branch were both friendly and approachable. I feel they provided a first class service throughout the sale and would definitely use them again....
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Comment on agent fees
Fees are similar to other companies in town.
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Nov 15,2016
Minithumbup
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John Kidney
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Nov 15,2016
1 people found
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On behalf of The Friends of St Giles school I'd like to extend our upmost gratitude to John Kidney and the wonderful team at Newton Fallowell Retford for their incredible support of our campaign 'A Ton 4 A Tablet'. They have very kindly donated £500 towards purchasing Tablets for every child at St Giles SEN school here in Retford and we are truly grateful of their support. These Tablets will not only help the children learn and record their school journey but they are also a vital communic...
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Nov 14,2016
Minithumbup
jordan mariner
jordan mariner
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jordan mariner
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Nov 14,2016
0 people found
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Best Agents in Mansfield. Very friendly staff with good local knowledge and they go that extra mile to help, I've used them before and they will be my first choice when I need an agent again. Can't thank all of you enough....
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Comment on agent fees
Very good rates
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Oct 20,2016
Minithumbdown
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Oct 20,2016
0 people found
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Was looking for a property to rent. Find the staff extremely rude, never reply back to phonecalls when i left messages. Applied for several houses and no once did they get back to me, even to say if unsuccesful. i strongly do not reccommed....
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By: Claire
Apr 11, 2017
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Thank you for your feedback and I am sorry to hear that the level of service you received was not our usual high standard of customer relations. We're normally known for our exceptional service and attention to detail. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. If you would like to discuss further, I am more than happy to chat with you directly. ...

ARLA TDS


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Last updated at 4:59 PM 01/06/2017 by Claire Brighton

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Last updated at 4:59 PM 01/06/2017 by Claire Brighton

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View All 30 Branches


Newton Fallowell - Ashby De la Zouch, Ashby-De-La-Zouch, LE65
Ashby De la Zouch
50 Market Street, Ashby-De-La-Zouch LE65 1AN
(2)
Newton Fallowell - Bingham, , NG13
Bingham
Cranmer House, Market Place, Bingham NG13 8AN
(0)
Newton Fallowell - Boston, , PE21
Boston
26 Wide Bargate, Boston PE21 6RX
(7)
show all branches (30)
Newton Fallowell - Bourne, , PE10
Bourne
2 North Street, Bourne PE10 9EA
(2)
Newton Fallowell - Brigg, , DN20
Brigg
2 Wrawby Street, Brigg DN20 8JH
(0)
Newton Fallowell - Burton on Trent, , DE14
Burton on Trent
36 Station Street, Burton on Trent DE14 1AX
(0)
Newton Fallowell - Coalville, , LE67
Coalville
1 Belvoir Road, Coalville LE67 3PD
(1)
Newton Fallowell - East Leake, , LE12
East Leake
62 Main Street, East Leake LE12 6PG
(0)
Newton Fallowell - Forest East Leicester, Leicester, LE3
Forest East Leicester
18 Hinckley Road, Leicester LE3 3GH
(3)
Newton Fallowell - Leicester, , LE1
Leicester
121 Charles Street, Leicester LE1 1FB
(0)
Newton Fallowell - Lincoln, , LN2
Lincoln
24 Silver Street, Lincoln LN2 1EW
(9)
Newton Fallowell - Loughborough, , LE11
Loughborough
7 Swan Street, Loughborough LE11 5BJ
(0)
Newton Fallowell - Mansfield, , NG18
Mansfield
11 Market Street, Mansfield NG18 1JG
(5)
Newton Fallowell - Mapperley, , NG3
Mapperley
926 Woodborough Road, Mapperley NG3 5QS
(0)
Newton Fallowell - Market Deeping, , PE6
Market Deeping
3 Bridge Foot, Market Deeping PE6 8AA
(1)
Newton Fallowell - Melbourne, , DE73
Melbourne
31 Market Place, Melbourne DE73 8DS
(0)
Newton Fallowell - Melton Mowbray, , LE13
Melton Mowbray
Digby House, 14 Burton Street, Melton Mowbray LE13 1AE
(1)
Newton Fallowell - Newark, , NG24
Newark
12-14 Middlegate, Newark NG24 1AG
(1)
Newton Fallowell - Oakham, , LE15
Oakham
6 Market Street, Oakham LE15 6DY
(0)
Newton Fallowell - Oadby, Leicester, LE2
Office 1
2 Brooksby Drive, Leicester LE2 5AA
(0)
Newton Fallowell - Grantham, NG31
Office 14
68 High Street, Grantham NG31 6NR
(1)
Newton Fallowell - Retford, , DN22
Retford
7 New Street, Retford DN22 7EG
(6)
Newton Fallowell - Rothley, , LE7
Rothley
4 Woodgate, Rothley LE7 7LJ
(0)
Newton Fallowell - Sleaford, , NG34
Sleaford
4 Southgate, Sleaford NG34 8GF
(13)
Newton Fallowell - Spalding, , PE11
Spalding
7 Bridge Street, Spalding PE11 1XA
(0)
Newton Fallowell - Spilsby, , PE23
Spilsby
42 High Street, Spilsby PE23 5JH
(0)
Newton Fallowell - Stamford, , PE9
Stamford
4 Ironmonger Street, Stamford PE9 1PL
(0)
Newton Fallowell - Swadlincote, , DE11
Swadlincote
49 High Street, Swadlincote DE11 8JA
(1)
Newton Fallowell - Syston, , LE7
Syston
1250 Melton Road, Syston LE7 2HB
(3)
Newton Fallowell - West Bridgford, , NG2
West Bridgford
52 Rectory Road, West Bridgford NG2 6BU
(0)

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