Newton & Co
4.9/5, 14 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

Here at Newton & Co, we believe that estate agency needs changing.We believe that the importance of customer service has been forgotten, and that the industry needs a fresh approach when it comes to looking after the people that matter the most.That’s why we are aiming to do ... show more Here at Newton & Co, we believe that estate agency needs changing.

We believe that the importance of customer service has been forgotten, and that the industry needs a fresh approach when it comes to looking after the people that matter the most.

That’s why we are aiming to do things differently. We’ve thrown away the rulebook and built our proposition on things that matter most to our customers:

Honesty: A lot of people don’t trust Estate Agents, and we can understand why. For too long this industry has been focused on lining its pockets rather than looking after its customers. We’re here to change that, and being honest with our customers will always be a priority, whatever the cost.

Value: Good prices don’t always mean good value, and we want to step away from the price wars that are stripping away estate agency service levels. We can’t always guarantee we’ll be the cheapest, but we can promise we’ll be the best value.

Courtesy: Returning calls, arriving on time and keeping promises. It sometimes feels like common courtesy has disappeared from the world of property, and we are enthusiastic about seeing it return. If we make a promise we will stick to it, nothing fancy; just old-fashioned decency.

It doesn’t sound like too much to ask, and we’re determined to deliver it!

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £99,000 £184,500
Lettings 100% 99% £595 £595
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 7 0 6 0 0 0
Areas covered
  • Heaton
  • Smithills
  • Sharples
  • Bolton
  • Bromley Cross
  • Bradshaw
  • Horwich
  • Lostock
  • All of Bolton
Address

605 Chorley Old Road
Bolton
Lancashire
BL1 6BL
01204 329975

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA
Latest Properties

No Properties

“Newton and Co have been an absolute dream to...”

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Apr 08,2021
Minithumbup
Laura
By: 'Natalie-Levi'
Apr 08,2021
0 people found
this helpful
Newton and Co have been an absolute dream to deal with during our house purchase. Admittedly I am not the calmest of people and I have probably doubled their workload in the last month or so but the team are just amazing! Special credit to ...
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“Fantastic service....”

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Apr 03,2019
Minithumbup
Mandy
By: 'Andy'
Apr 03,2019
0 people found
this helpful
We sold our house and purchased a new house with Newtons. They marketed our home at a competitive price, producing a high quality brochure. The house sold in 1 week for more than we expected. Newton's help us find our ideal home and purchase it at ...
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Comment on agent fees
Well priced. I certainly felt it was good value for money.
Was this helpful? Yes

“Reliable Letting Agents...”

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Apr 02,2019
Minithumbup
Sarah
By: 'Jon'
Apr 02,2019
0 people found
this helpful
Sarah is very professional and knowledgeable. Owning a handful of properties means there is often some crisis on the horizon, but Sarah takes it in her stride and thankfully shields me from the stress....
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Comment on agent fees
Fairly priced
Was this helpful? Yes

“Bought a house...”

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Apr 02,2019
Minithumbup
Mandy
By: 'Mohammed'
Apr 02,2019
0 people found
this helpful
Superb quality of service...we bought a house from Newton and Co and they treated us with respect...listened to what are needs were...even though we were the buyers and they were involved with the sellers too...this shows high level of brilliant customer ...
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Comment on agent fees
We were the buyers so we didn't pay any fees...
Was this helpful? Yes

“Brilliant, helpful and personable...”

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Mar 05,2019
Minithumbup
Mandy
By: 'Laura'
Mar 05,2019
0 people found
this helpful
Couldn't recommend Mandy and Newton and co enough. Made buying my first home a stress free process. The service they provide personable and tailored to fit your needs. Thanks...
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“Great service...”

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Mar 01,2019
Minithumbup
Mandy
By: 'Adam'
Mar 01,2019
1 people found
this helpful
Throughout a difficult sale The staff at Newton and co kept us constantly up to date and in the loop. Very friendly staff would recommend...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Mandy
Mar 02, 2019
View all comments (1)
Thanks for your review Adam. So pleased it went (eventually). Hope you are all settling in nicely & please do call in for a brew when you are passing. Mandy & The Newton Co Team ...

“Mandy is a credit to the company she is always there for any questions...”

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Feb 12,2019
Minithumbup
Mandy
By: 'Peter'
Feb 12,2019
3 people found
this helpful
Mandy is a great agent who was in constant contact and always available for any questions made the move as stress free as possible and really sold this home to us...
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Was this helpful? Yes
By: Mandy
Mar 01, 2019
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Oh Peter, what a pleasure it was meeting you and your lovely family. It is really nice to hear you are all settled in & enjoying some peace & serenity in your wildlife like garden! Please do call in whenever you are passing to say hi From Mandy & all at Newton & Co ...

“Professional and supportive...”

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Feb 11,2019
Minithumbup
Jackie
By: 'Jackie'
Feb 11,2019
3 people found
this helpful
We had quite a challenge in moving house which was nothing to do with Newton and Co. Sam and his team were extremely supportive and through their due diligence worked hard to find us buyers. They were also extremely understanding when our initial purchase fell ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Mandy
Mar 01, 2019
View all comments (1)
Thank you so much for your lovely review Jackie. It was a pleasure dealing with you & we really appreciate the business. We hope to see you around & do call in for a brew. From Sam & the team at Newton & Co ...

“Totally professional...”

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Feb 08,2019
Minithumbup
By: 'Anne-Marie'
Feb 08,2019
3 people found
this helpful
I chose Newton & Co following a recommendation from a family member. They were brilliant and certainly went the extra mile for me. I would highly recommend them to any prospective clients. The best around as far as I am concerned....
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Comment on agent fees
Good
Was this helpful? Yes
By: Mandy
Mar 01, 2019
View all comments (1)
Hi Anne-Marie, Thank you so much for the lovely review. We hope you are settling in and should you ever need us, our door is always open. From Sam & The Newton & Co Team ...

“I found all staff very helpful especially because of the situation. I thank them again for their professional service. You...”

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Feb 08,2019
Minithumbup
Mandy
By: 'Julie'
Feb 08,2019
3 people found
this helpful
I found Newton and co to be most helpful. Their suggestions were very. Also they kept me informed of all viewings and prospective buyers. I would have no problem recommending them to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Mandy
Mar 01, 2019
View all comments (1)
We got there! Thank you so very much for your lovely words Julie, and of course, your business. We hope to see you around and call in any time to say hello. From all of the Newton & Co Team ...

“Highly Recommended...”

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Feb 08,2019
Minithumbup
Mandy
By: 'R'
Feb 08,2019
4 people found
this helpful
Mandy worked quickly and kept me up to speed every step of the way as well as offering reassurance during tense waiting periods. Great job overall....
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Comment on agent fees
NA
Was this helpful? Yes
By: Mandy
Mar 01, 2019
View all comments (1)
Thank you for the lovely review! Nearly there... Can't wait to see the finished result! Thanks again, from all at Newton & Co ...

“Excellent Agent...”

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Feb 07,2019
Minithumbup
By: 'Sue'
Feb 07,2019
4 people found
this helpful
Not having bought/sold a property for over 35 years I was very apprehensive as to the process etc.. Sam and his team, all excellent so unfair to single out any one person, have made this a very easy and positive experience. My house has been ...
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Comment on agent fees
Great value for money due to the quality of the service they provide.
Was this helpful? Yes

“Excellent Agent...”

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Jan 29,2019
Minithumbup
By: 'LJ'
Jan 29,2019
0 people found
this helpful
Recently used Newton & Co to sell our home. Their service was fantastic from start to finish. They kept us up to speed throughout the whole sale and I cannot recommend them highly enough....
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Comment on agent fees
Great value for money as we received a higher level of service and great marketing compared to our friends who were on with an online agent. Even better that we didn't have to pay upfront! You get what you pay for.
Was this helpful? Yes

“Good experience...”

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Jan 21,2019
Minithumbup
Mandy
By: 'Yasmin'
Jan 21,2019
4 people found
this helpful
Very helpful and easy to approach Friendly Helped us in each step of the way and even after completing said we can contact them any time for anything 👌🙂...
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Was this helpful? Yes
By: Mandy
Mar 01, 2019
View all comments (1)
Thanks so much for your review, Yasmin. We all hope that you are settling in your new home & you make many happy memories. All the team at Newton & Co ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At Newton & Co we are a current member of The Property Ombudsman Scheme (TPOS) and our aim is to provide our customers with the highest standard of service at all times however, sometimes things can go wrong and if that happens we are committed to resolving matters promptly and fairly.

The purpose of the complaints procedure is to resolve all customer issues or concerns as quickly, effectively and efficiently as possible and where possible, turn a potentially negative situation into a positive one, through our care and attention.

To ensure that your interests are safeguarded we have the following complaints process in place:

Step 1: Complaints should, in the first instance, be directed to the Manager of the branch you have been dealing with. Please write to them (by email or letter) with the details of your complaint setting out clearly the reasons for your grievance(s) together with dates, names of any staff members you dealt with and enclosing/attaching any supporting evidence.

Step 2: The Branch Manager is required to acknowledge your complaint in writing (by email or letter) within 3 working days of receiving it.

Step 3: The Branch Manager will review your complaint and provide you with a formal written outcome of his/her investigation within 15 working days of receiving the complaint.

Step 4: If, after you have dealt with the branch manager, you remain dissatisfied you may address your concerns, in writing, to the following Customer Relations Director:

Laura Newton,
Newton & Co Ltd,
604 Chorley New Road,
Heaton,
Bolton,
BL1 6BL
or Email: [email protected]

Step 5: Once received your letter will be acknowledged within 3 working days and you will receive a Final Viewpoint letter within 15 working days from receipt of your letter.

Step 6: Should you still be dissatisfied after receiving our Final View, then you may refer the complaint to the Ombudsman. Please note that you must refer your complaint to the Ombudsman within 12 months of receiving our Final View for the Ombudsman to consider it. Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
Last updated at 9:07 AM 12/11/2018 by Mandy

Awards won by Newton & Co

Regional Awards won by Newton & Co

Individual Branch Awards

Bolton, BL1



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