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    Brendan
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    Caroline
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    Zeba
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    Lee
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    Deborah Jane Gray
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    Summer
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    Sean Newman
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    Nathaniel
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    Michelle
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    Rebecca
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    Lorna
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Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our cli Read full description...Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our clients, making moving an easy, seamless and pleasurable experience. We deliver this by making our clients feels special and by providing a full range of services. We believe in clients for life and will stay in contact with clients long after their transaction has concluded so we always remain the agent of choice. 50% of our business comes from recommendations and referrals by delivering exceptional service

“Generally Disappointing customer service...”

Dec 07,2018
Minithumbdown
Michael
By: 'Ellesse'
Dec 07,2018
0 people found
this helpful
Purchased through Newman's and overall experience was very disjointed. Unhelpful and not buyer focussed. Our female contact at Newman's caused us more stress than support and overall did not help with smooth progress of our sale, communication our direction from them was very ...
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By: Brendan Petticrew
Dec 10, 2018
Good morning. I'm Brendan Petticrew, managing director of Newman Property Experts. Please reach out to me on 07989596836 to discuss how we can improve our service once we agreed your sale. Thank you for your kind comments about Mike

“Pathetic, Rude, Unprofessional!!...”

Nov 30,2018
Minithumbdown
By: 'Rick'
Nov 30,2018
1 people found
this helpful
Rang twice on 2 separate days to arrange a viewing for a property, twice promised a call back which was never received - called again on the third day to which I was told property had been sold. Property was listed as open to offers, not ...
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By: Brendan Petticrew
Dec 07, 2018
View all comments (1)
Rick, I am the Managing Director of Newman Property Experts. Would you let me look into the matter and investigate the case please? Please either email me on brendan@newman.uk.com or call 02476500002. Thank you. ...

“A true star!...”

Nov 29,2018
Minithumbup
Summer
By: 'Gina'
Nov 29,2018
0 people found
this helpful
I cannot recommend Summer highly enough, she is a true professional and she sold our house for us within weeks. She is proactive and extremely helpful, readily available at all times. Our house had been in the market with another agent and had not had ...
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Comment on agent fees
Summer’s fees are high but there is no point having low fees if the house does not get sold.
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“Very Helpful...”

Nov 29,2018
Minithumbup
Deborah Jane Gray
By: 'Simon Thorne'
Nov 29,2018
0 people found
this helpful
Deborah has been really helpful with regular updates over email and phone and constantly supporting me during the process. She has been excellent, thoroughly recommend....
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“Absolutely Brilliant...”

Nov 23,2018
Minithumbup
Deborah Jane Gray
By: 'Pushpinder'
Nov 23,2018
0 people found
this helpful
Deborah has been very professional, consistent, did what she said she would and kept me informed every step of the way. The conveyance has been a very difficult one due to issues further down the chain but without Deborah's persistence and chasing it would ...
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N/A
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“Great Service...”

Nov 20,2018
Minithumbup
Deborah Jane Gray
By: 'Tracy'
Nov 20,2018
0 people found
this helpful
Deborah has been very thorough and consistent throughout dealing with the sales of the apartments. Kept great communication from both the buyers and sellers side. Thank you for all your help....
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“Supportive, professional and caring...”

Nov 20,2018
Minithumbup
Deborah Jane Gray
By: 'Charlotte'
Nov 20,2018
0 people found
this helpful
Deborah has gone above and beyond to help us purchase our property. We had a few stumbling blocks but she kept us informed throughout and we are convinced we would not be moving into our lovely new house without her. She is always contactable and ...
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“Highly Recommended...”

Nov 19,2018
Minithumbup
By: 'Paul Meredith'
Nov 19,2018
0 people found
this helpful
We recently purchased a property in Southam and the agents for the seller were Newman. They offered good advice and kept us well informed and helped to push things through when things appeared to be stalling a little near the exchange date. If i was ...
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N/A
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“Good communication and reassuring....”

Nov 19,2018
Minithumbup
Deborah Jane Gray
By: 'Deanie'
Nov 19,2018
0 people found
this helpful
Deborah has been amazing. She worked really quick to ensure I got the house that I wanted and got things rolling. I was always kept up to date with everything and nothing was ever a problem. I am a first time buyer and Deborah would ...
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N/A
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“Many thanks for all your hard work...”

Nov 14,2018
Minithumbup
By: 'AL'
Nov 14,2018
0 people found
this helpful
Very pleased with the service we received from Newmans when marketing and selling our property in Southam. I found the team professional yet friendly, easy to get hold of, quick at replying to emails or returning calls. They remained in touch while the sale progressed, ...
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Comment on agent fees
I was happy with the rate - compared well with other local agents.
Was this helpful? Yes

“Very good and helpful...”

Nov 14,2018
Minithumbup
By: 'David'
Nov 14,2018
0 people found
this helpful
Molly has been very professional and helpful during out property move, nothing has been too much trouble...
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“Excellent service...”

Nov 14,2018
Minithumbup
By: 'David'
Nov 14,2018
0 people found
this helpful
Molly has been excellent in our move, a very helpful and pleasant person, nothing is too much trouble for her...
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“Brilliant experience...”

Nov 14,2018
Minithumbup
Suzanne
Lorna
By: 'Tony & Dawn'
Nov 14,2018
0 people found
this helpful
All the team were so friendly & approachable No matter who you spoke to the experience was always positive. Marks valuation was much higher than another Southam agent & we achieved a sale very close to it, this enabled us to aim a little higher ...
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Comment on agent fees
Worth the money we paid as the price achieved was higher than others
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“Consistently great service...”

Nov 11,2018
Minithumbup
Nathaniel
By: 'Laura'
Nov 11,2018
0 people found
this helpful
Nathaniel has delivered consistently great service throughout my property purchase so far. He was very accommodating whilst arranging viewings and has kept me up to date during the purchase with prompt responses to any questions I have asked. I would highly recommend him as an ...
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“Misleading Information...”

Nov 08,2018
Minithumbdown
By: 'Brian'
Nov 08,2018
1 people found
this helpful
We proceeded to offer and buy a property based on advertised rental income and conditions of rental income, making it very clear our requirements. The agent confirmed income and conditions to us and we subsequently made an offer and proceeded with the purchase, incurring costs. ...
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Comment on agent fees
Bad
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“Exceptional person and agent...”

Nov 07,2018
Minithumbup
Deborah Jane Gray
By: 'Renata'
Nov 07,2018
0 people found
this helpful
We had so many problems with our sale and finding a house but Deborah has been there all the way helping,supporting us.No questions unanswered.I dont think we would be moving without Deborah.Thank you....
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Comment on agent fees
Deborah worth the money.😊
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“Consistently exceeded my expectations...”

Nov 06,2018
Minithumbup
Deborah Jane Gray
By: 'Neil Wilson'
Nov 06,2018
0 people found
this helpful
The purchase of my apartment in Rugby suffered from an unfortunate delay. However, Deborah kept me fully informed at all times and made me feel like a valued customer throughout the process. From my experience, buying property is rarely straightforward but Deborah's involvement with ...
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Comment on agent fees
Acceptable.
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“Felt fully informed all the way...”

Nov 04,2018
Minithumbup
Deborah Jane Gray
By: 'Anita'
Nov 04,2018
0 people found
this helpful
Our sale had a lot of 'blips' along the way but despite this Deborah kept us fully informed and was in touch with us almost daily. We also appreciated the regular emails during the early days about each viewing....
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“Excellent Service...”

Nov 02,2018
Minithumbup
Nathaniel
By: 'Michelle'
Nov 02,2018
0 people found
this helpful
I would highly recommend Nathaniel as an estate agent and I would most certainly use him again. I cannot fault his professionalism, honesty and enthusiasm, he clearly enjoys his job and wants to do his best for the customer as well as the company that ...
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“Very happy homeowners!...”

Nov 02,2018
Minithumbup
Suzanne
Suzanne
By: 'Tracey & Paul'
Nov 02,2018
0 people found
this helpful
We would like to say a huge thank you to the whole team at Newmans Southam for being so professional and helpful throughout our purchase. Nothing was too much trouble and both Suzanne's and Mark were always at the end of the phone for ...
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“Excellent!...”

Oct 30,2018
Minithumbup
Deborah Jane Gray
By: 'Val'
Oct 30,2018
0 people found
this helpful
I count myself extremely fortunate to have had Deborah working on the sale of my house. She was always professional and super efficient, with nothing being too much trouble for her. When problems arose, she took a positive approach and quickly found solutions. She kept ...
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Comment on agent fees
Initially, I thought that the fees were rather high, but Deborah certainly gave good value for money!
Was this helpful? Yes

“Deborah is amazing person...”

Oct 29,2018
Minithumbup
Deborah Jane Gray
Matt
By: 'Natalia'
Oct 29,2018
0 people found
this helpful
She always update us about everything and she was very helpful through the buying process. She is warm and friendly....
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Comment on agent fees
I will highly recommend Deborah. I think she loves what she is doing!!!
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“Great Support...”

Oct 29,2018
Minithumbup
Matt
Deborah Jane Gray
By: 'T. York Street'
Oct 29,2018
0 people found
this helpful
Especially Deborah and Matt were a source of great support, advice and proactive in progressing the sale of my property. Even after the first chain fell through unexpectedly....
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Comment on agent fees
Get what you pay for
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“Molly Tyler...”

Oct 22,2018
Minithumbup
Molly
By: 'Geoffrey L'
Oct 22,2018
0 people found
this helpful
I found Molly Tyler very helpful, enthusiastic and very professional. I would certainly asked for her to sell another property in the future...
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“Good communication...”

Oct 21,2018
Minithumbup
By: 'Simon'
Oct 21,2018
0 people found
this helpful
Good communication and easy to work with, Molly has been helpful taking me through the process of buying a property...
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“Really helpful, reliable and professional....”

Oct 19,2018
Minithumbup
Molly
By: 'Ewan'
Oct 19,2018
0 people found
this helpful
Molly did everything she could to make sure we were looked after and kept up to date with the sale. She went above and beyond, and we really appreciate her help....
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Was this helpful? Yes

“We were recommended to you to sell our house. We were very pleased with all staff and found your service to be excellent. Thankyou....”

Oct 19,2018
Minithumbup
Suzanne
By: 'Fred and Susan.'
Oct 19,2018
0 people found
this helpful
Suzanne Horley was our main contact; she was always very pleasant and dealt with all matters immediately as she said she would; she was a pleasure to deal with. If Suzanne Horley was not available, Lorna, Mark and Suzanne Darcy were all good. Thankyou for ...
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Comment on agent fees
Good.
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“So helpful and friendly - First Class!...”

Oct 16,2018
Minithumbup
Suzanne
By: 'K. Clough'
Oct 16,2018
0 people found
this helpful
Suzanne couldn't have done more to help us find our new home in Southam. Such a friendly lady with great local knowledge and gave her time freely to get answers to any questions we had. Also couldn't thank her enough for taking viewings ...
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“Professional and organised...”

Oct 15,2018
Minithumbup
Deborah Jane Gray
By: 'Tom'
Oct 15,2018
0 people found
this helpful
Deborah was fantastic throughout the purchase process. There were some delays between the lawyers and Deborah was able to keep everyone happy and calm throughout, whilst gently pushing the process along to ensure we were able to complete on time. Thanks again Deborah!...
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Comment on agent fees
N/A
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“Very helpful...”

Oct 13,2018
Minithumbup
Deborah Jane Gray
By: 'Cosmin Pancu'
Oct 13,2018
0 people found
this helpful
I had a long purchase process, due to miscommunication within mortgage department, but great help from Deborah. She always helped and was on top of things, pushing all others to do their part. Great customer service and fast response to addressed issues. Thank you Deborah...
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NAEA RICS NALS TPOS TDS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
179 4 209 8 456 4 276 4 42 6

Fees

LETTINGS FEE'S......

REFERENCES

Once you have chosen your property, you will then need to complete an application form. Applicants must be over 18 years of age and bring proof of identity. Once this is received, we will then obtain references. When applying for your desired property, please bring a form of identification such as a Driving Licence or a Passport.

TENANCY FEE
The tenancy referencing / administration fees are as follows:
£240.00 which covers 1 person
£300.00 which covers 2 people
£360.00 which covers 3 people
£420.00 which covers 4 people
£480.00 which covers a Company Let

This includes guarantors, if needed, (ie 1 tenant + 1 guarantor = £300.00)
All fees are quoted inclusive of VAT

This is payable immediately upon deciding to apply for a tenancy. The tenancy fee is NON-REFUNDABLE should you decide not to pursue the tenancy (irrespective of whether or not references have been applied for) or alternatively if your application is declined.

HAVE YOU SOLD YOUR PROPERTY? If you are in the process of selling your property and wish to rent a property currently advertised for rental the property will not be taken off the market UNLESS you have exchanged contracts. If you have not exchanged contracts then a non-refundable deposit may be requested. This will be paid to your landlord if the tenancy does not proceed as a result of a change in your circumstances.

BOND
This is equivalent to one months rent plus £300 and must be paid by building society cheque or bankers draft the day you sign your tenancy agreements (personal cheques will only be accepted if submitted 7 days prior to signing). No cash will be accepted.
Eg: Rent £300 Bond £600.00

RENT
Payable on the day of signing by building society cheque, bankers draft, debit or credit card. Made payable to Newman Residential Lettings. No cash will be accepted.

CHECK IN FEE - £80 PLUS VAT
From the 1st January 2014 all new tenancies will be subject to a check in fee of £80.00 plus VAT. An independent inventory clerk will meet you at the property the day your tenancy starts and check the Inventory & Schedule of Condition with you. This fee becomes payable the day your tenancy starts together with your rental and deposit.

TENANTS CONTENTS INSURANCE

It is a mandatory requirement on all our tenancies that you protect your landlords fixtures and fittings against accidental damage/loss. It is not a mandatory requirement that you insure your own possessions – this is your choice although we recommend you do. Proof that cover is in place to cover the landlords fixtures and fittings will be required prior to the release of keys and the signing of a tenancy agreement.

IF YOU HAVE YOUR OWN POLICY IT MUST MEET THE FOLLOWING CRITERIA: PROVIDES COVER AGAINST ACCIDENTAL DAMAGE TO THE LANDLORDS FIXTURES AND FITTINGS (minimum £2,500) .


ALL FEES ARE SUBJECT TO CARD TRANSACTION FEES (50P FOR A DEBIT CARD OR 2.5% FOR A CREDIT CARD)
Last updated at 15/03/2018, 10:20 AM by allAgents

Complaints Procedure

Lettings Complaint Procedure 


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 10:20 AM 15/03/2018 by allAgents

Awards won by Newman Property Experts

Individual Branch Awards

Southam, CV47

Leamington Spa, CV32

Rugby, CV21

Coventry, CV1


Coventry
2 Greyfriars Court, Greyfiars Road, Coventry CV1 3RY
(135)
Head Office
1 Regent Street, Rugby CV21 2PE
(452)
Leamington Spa
3 Euston Place, Leamington Spa CV32 4LN
(489)
show all branches (4)
Southam
Suite 13, Brewsters Corner Pendicke Street, Southam CV47 1PN
(59)


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