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Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our cli Read full description...Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our clients, making moving an easy, seamless and pleasurable experience. We deliver this by making our clients feels special and by providing a full range of services. We believe in clients for life and will stay in contact with clients long after their transaction has concluded so we always remain the agent of choice. 50% of our business comes from recommendations and referrals by delivering exceptional service

“Newmans ensured a speedy sale with friendliness and flexibility...”

Jun 24,2019
Minithumbup
By: 'Sarah Packwood'
Jun 24,2019
0 people found
this helpful
Newman Property Experts in Southam sold our house in Long Itchington within a tight timeframe. Their professionalism, friendliness, local knowledge and flexibility were key characteristics of the whole team that really shone through. We were able to accept an offer within 3 weeks of the house ...
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Was this helpful? Yes

“Fynn from the Leamington spa branch has been ......”

Jun 20,2019
Minithumbup
By: 'Maria'
Jun 20,2019
0 people found
this helpful
Fynn from the Leamington spa branch has been so helpful and attentive. He really listens to what you want and is very friendly and helpful. Thank you 😊...
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Was this helpful? Yes

“Excellent commitment to secure sale...”

Jun 15,2019
Minithumbup
Nathaniel
By: 'Dan Bryer'
Jun 15,2019
0 people found
this helpful
Nathaniel Cleaver supported us on the sale of our 4 bedroom house in Leamington Spa. In difficult market conditions we felt Nathaniel worked hard to find the right buyer. He stayed very committed to the process over a number of months, and helped us to achieve ...
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Was this helpful? Yes

“First-class and efficient service...”

Jun 15,2019
Minithumbup
Nathaniel
By: 'Gerard+Harriet'
Jun 15,2019
0 people found
this helpful
Nathaniel Cleaver was from the word go very attentive, reliable and efficient in the way he handled our house sale. He regularly kept us up to date on progress and viewings came through to us very quickly from initial instruction. Nathaniel's no-nonsense approach was the ...
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Comment on agent fees
Fair
Was this helpful? Yes

“She's wonderful!...”

May 21,2019
Minithumbup
Emily
By: 'Anya'
May 21,2019
2 people found
this helpful
I had an issue with the fridge freezer of the apartment I rent and I contacted Emily. She was super responsive and willing to help and solve the issue. She took care of it, made the necessary calls and followed it up until it was ...
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Was this helpful? Yes

“Rental...”

May 15,2019
Minithumbup
Becky
By: 'Cas'
May 15,2019
0 people found
this helpful
Becky used a positive proactive approach in what was a difficult rental market. The face book video that she produced was an excellent way to bring the property to the notice of a much wider audience....
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Comment on agent fees
Good
Was this helpful? Yes

“Fantastic Service...”

May 14,2019
Minithumbup
Paul
By: 'Mr Long'
May 14,2019
1 people found
this helpful
Paul has been very professional and thorough, he has kept me updated throughout the process and his service has far exceeded any other estate agents I have used before. I would not hesitate to recommend Paul or Newmans to any of my friends or family ...
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Comment on agent fees
More expensive that other agents, but they have made much more of an effort to sell the flat with social media marketing etc.
Was this helpful? Yes

“Sale of Property...”

May 13,2019
Minithumbup
Nathaniel
By: 'Liz'
May 13,2019
0 people found
this helpful
Nathaniel and Newmans are always professional and efficient. Nathaniel found a buyer for the property quickly and continued to offer support and guidance throughout the sale process. I would be happy to recommend Nathaniel and Newmans to property vendors....
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Comment on agent fees
I am not aware of the agent's fees as these were paid through an Estate.
Was this helpful? Yes

“Excellent customer service...”

May 12,2019
Minithumbup
Sean
By: 'Natalie Sherriff'
May 12,2019
0 people found
this helpful
Sean Oliver approached our property after being on the market quite some time and in dispair. Although in contract with another agent till the end of the month Sean took the time to spend with us, look through all the different avenues available and made ...
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Comment on agent fees
Sean took our feedback on board and we negotiated a fee we were both happy with.
Was this helpful? Yes

“Fast worker...”

May 09,2019
Minithumbup
Paul
By: 'Mick P'
May 09,2019
0 people found
this helpful
Viewed a property 5.15pm received a call from Paul 9.0am the following morning first offer submitted and rejected shortly later by vendor, a bit of to-ing and fro-ing later and deal agreed by lunch time. I wish all purchases could be negotiated that quick. Whilst ...
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Comment on agent fees
N/A I am a buyer
Was this helpful? Yes

“Maintenance Business Owner...”

May 03,2019
Minithumbup
Beth
Emily
By: 'Des Way Trading as Man Friday'
May 03,2019
0 people found
this helpful
As one of the contractors used by Newman Property Experts (and many other estate agents in Rugby), I thought an 'inside perspective' may be useful. Beth is a consummate professional in her role as a bridge between landlord, tenant and contractor. It's always a pleasure ...
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Comment on agent fees
N/a
Was this helpful? Yes

“Excellent Service & Communication...”

Apr 18,2019
Minithumbup
Nathaniel
By: 'Rob M'
Apr 18,2019
0 people found
this helpful
I can't speak highly enough of Nathaniel. From appraisal to exchange. Everything that Nathaniel promised he not only delivered, but exceeded my expectations. A true professional and a credit to his industry. A model of how an estate agent should be in 2019. Thank you Nathaniel ...
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Comment on agent fees
Good
Was this helpful? Yes

“Our experience with Newmans...”

Apr 09,2019
Minithumbup
Jordan
Paul
By: 'Mr M Holland'
Apr 09,2019
0 people found
this helpful
The Valuation from Newmans on one of our properties was considerably low. Property two, which was sold through Newmans, albeit via part-exchange with a Developer, went reasonably well. Although despite specifically advising Jordan Blacow, Coventry Branch that we did not want a 'For Sale' sign ...
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Comment on agent fees
The one property we sold through Newmans was a Part Exchange, through a Developer. However we felt the fees charged by Newmans in relation to the valuation of our other property, fees high, valuation low. Hence we did not sell one property through Newmans, our decision was more the low valuation, rather than the Agent's fees.
Was this helpful? Yes

“Helpful and nothing was too much...”

Apr 08,2019
Minithumbup
Deborah Jane Gray
By: 'Jane'
Apr 08,2019
0 people found
this helpful
To Deborah, you where always helpful and nothing was too much for you. You looked after me from the start and even after I moved to wales. You will always be in my heart. Hopefully see you soon when I come back to visit. Thank ...
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Was this helpful? Yes

“top quality service...”

Apr 03,2019
Minithumbup
Paul
By: 'colin coventry'
Apr 03,2019
1 people found
this helpful
paul pettccrew is a very on the ball guy you will not find better any where in the country great service thank you paul....
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Comment on agent fees
you only get what you pay for trust me i know
Was this helpful? Yes

“House Sale...”

Apr 03,2019
Minithumbup
Nathaniel
By: 'Prem Sharma'
Apr 03,2019
0 people found
this helpful
Highly professional service with pre-expecting problems and resolving them by Nathaniel. He was always available for help on request and on his own. I was never stressed and had great morale boost always from Nathaniel in contraction to my previous experience with other estate agents. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Professional, scrupulous and exemplary....”

Mar 27,2019
Minithumbup
Nathaniel
By: 'gcarter89'
Mar 27,2019
0 people found
this helpful
Nathaniel is a fantastic estate agent. This was a probate sale, and he helped us during an extremely difficult time for my family. We had assumed that the process of selling a house would be difficult, overly complex and exhausting. Nathaniel came to the property ...
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Comment on agent fees
The agent fee was linked to the sale value of the property. I thought this was reasonable and created an additional incentive to the sell the property at a reasonable price.
Was this helpful? Yes

“Attentive and professional...”

Mar 26,2019
Minithumbup
Nathaniel
By: 'Ellen and Jeff'
Mar 26,2019
0 people found
this helpful
Nathaniel was extremely helpful, understanding and friendly from bid to completion. He was always one step ahead of the solicitors and chased things up for us many times. Thanks Nathaniel!...
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Comment on agent fees
N/A
Was this helpful? Yes

“Excellent service...”

Mar 26,2019
Minithumbup
Becky
By: 'Martin'
Mar 26,2019
0 people found
this helpful
As a first time land lord, Newmans have made the process smooth and painless. Excellent communication at all stages and when I asked for some photographs to be re-taken on a different day, when the sun was out, this was done, no questions asked. Highly ...
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Comment on agent fees
Top end perhaps, but you get what you pay for, so no complaints
Was this helpful? Yes

“GDPR training...”

Mar 23,2019
Minithumbup
By: 'Paul'
Mar 23,2019
0 people found
this helpful
This company operate is such poor professionalism, never have time to book viewing on house, never call you back or reply to requests to view property, continue to post things for your door when you have property for sale with a different agents even after ...
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Was this helpful? Yes

“First class...”

Mar 12,2019
Minithumbup
Jordan
By: 'Chris & Joy'
Mar 12,2019
0 people found
this helpful
We would recommend asking for Jordan when selling your property, we found him professional, reliable, adaptable to our situation and he kept us informed during the whole successful sales process....
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Comment on agent fees
Fair
Was this helpful? Yes

“Great service through difficult purchase...”

Feb 28,2019
Minithumbup
Nathaniel
Hannah
By: 'Albert'
Feb 28,2019
0 people found
this helpful
Nathaniel and Hannah provided great service through a very challenging purchase of a repossession property. On their days off and during out of hours, both Nathaniel and Hannah kept me informed and responded to calls with helpful and effective communication. They showed a great deal ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Good Service...”

Feb 27,2019
Minithumbup
Deborah Jane Gray
By: 'Les'
Feb 27,2019
0 people found
this helpful
We have dealt with Deborah before and were very impressed with the service she provided. We're very pleased that she is a point of contact for our house purchase and would highly recommend....
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Comment on agent fees
N/A.
Was this helpful? Yes

“Highly recommended!...”

Feb 22,2019
Minithumbup
By: 'Mandy and Dean'
Feb 22,2019
0 people found
this helpful
We purchased our new house in Southam through Newmans last November and would highly recommend them as estate agents. We had excellent dealings with Zsofia, Suzanne and the team, who all kept us very well informed and helped push the purchase forward. They were really ...
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Was this helpful? Yes

“Catherine is excellent...”

Feb 18,2019
Minithumbup
Catherine
By: 'Mike'
Feb 18,2019
0 people found
this helpful
I sold two properties recently and Catherine tirelessly and relentlessly made sure that the sales completed. She was professional, responsive, human and reassuring throughout. The first went relatively smoothly despite downvaluation and additional surveys requested by the buyers lender, language barrier of the buyer and ...
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Was this helpful? Yes

“Prompt and Professional...”

Feb 13,2019
Minithumbup
Paul
By: 'KC'
Feb 13,2019
0 people found
this helpful
My wife and I were looking to move home, we found a property we liked online and contacted Paul, he quickly arranged a viewing within 48 hours of the property being listed, we met him for the first time at the property and he was very ...
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Comment on agent fees
n/a
Was this helpful? Yes

“Very Good!...”

Feb 13,2019
Minithumbup
Paul
By: 'Sam Dale'
Feb 13,2019
0 people found
this helpful
Paul was incredibly helpful and pro-active during the house buying process and was more than willing to answer any questions/concerns I had. Paul was happy to liaise with the lender directly to help quickly arrange valuations etc making the process go as quickly and ...
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Was this helpful? Yes

“Super service...”

Feb 12,2019
Minithumbup
Paul
By: 'Emma Davies'
Feb 12,2019
1 people found
this helpful
From the first point of contact Paul was professional and friendly! As a first time buyer it can be daunting, but Paul made sure that I had access to the information that I needed and put me in touch with other services that could make ...
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Was this helpful? Yes

“Paul Review...”

Feb 12,2019
Minithumbup
Paul
By: 'Lisa Taylor'
Feb 12,2019
1 people found
this helpful
Paul was extremely efficient, using the best communication style to work around our busy lifestyle, keeping us up to date through the start of the process, being available at various times throughout the day. Paul was compassionate at the difficult part of the process but ...
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Comment on agent fees
unknown
Was this helpful? Yes

“Olga Kirsanova...”

Feb 12,2019
Minithumbup
Olga
By: 'Simon Shirley'
Feb 12,2019
0 people found
this helpful
Olga is a very happy helpful agent who was very professional in dealing with all the matters and few small problem and questions I had. This is my first time renting a property so to have a helpful agent deal with me was very easy....
read full review
Comment on agent fees
A bit expensive but I knew they would be.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
186 4 215 8 483 4 291 4 43 6
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

Lettings Complaint Procedure 


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 10:20 AM 15/03/2018 by allAgents

Awards won by Newman Property Experts

Individual Branch Awards

Southam, CV47

Leamington Spa, CV32

Rugby, CV21

Coventry, CV1


Coventry
Friars House Manor House Drive, Coventry CV1 2TE
(148)
Head Office
1 Regent Street, Rugby CV21 2PE
(473)
Leamington Spa
3 Euston Place, Leamington Spa CV32 4LN
(509)
show all branches (4)
Southam
Suite 13, Brewsters Corner Pendicke Street, Southam CV47 1PN
(61)


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