• Sean Newman
    Sean Newman
  • Brendan Petticrew
    Brendan Petticrew
  • Zeba Ghazanfar
    Zeba Ghazanfar
  • Caroline Newman
    Caroline Newman
  • Lucy Webb
    Lucy Webb
  • Deborah Jane Gray
    Deborah Jane Gray
  • Paul Petticrew
    Paul Petticrew
  • Nathaniel Cleaver
    Nathaniel Cleaver
  • Michelle Richards
    Michelle Richards
  • Tara Doughty
    Tara Doughty
  • Rebecca Doble
    Rebecca Doble
  • Lorna Kermode
    Lorna Kermode
  • Mark Kermode
    Mark Kermode
  • Rachel Hyde
    Rachel Hyde
  • Paul Lewis
    Paul Lewis
  • Hannah Gill
    Hannah Gill
  • claim your profile
    Tony Ubhi
  • Michael Mooney
    Michael Mooney
  • Harry Richards
    Harry Richards
  • Toni-Ann Bird
    Toni-Ann Bird
  • claim your profile
    Ewelina Puzio
  • claim your profile
    Roshan Bhairon
  • Kerry Giles
    Kerry Giles
  • upload your photo
    Hannah Marvel-Smith
  • Suzanne D'Arcy
    Suzanne D'Arcy
Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our cli Read full description...Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our clients, making moving an easy, seamless and pleasurable experience. We deliver this by making our clients feels special and by providing a full range of services. We believe in clients for life and will stay in contact with clients long after their transaction has concluded so we always remain the agent of choice. 50% of our business comes from recommendations and referrals by delivering exceptional service
Sep 22,2017
Minithumbup
Deborah Jane Gray
By: 'Janice Peet'
Sep 22,2017
0 people found
this helpful
Deborah was extremely helpful, kind and had fantastic communication all the way through the process. Could not ask for a more helpful and polite agent could not be happier with the service i received....
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Comment on agent fees
Excellent very happy.
Was this helpful? Yes
Sep 21,2017
Minithumbup
Lucy Webb
By: 'Helen G'
Sep 21,2017
0 people found
this helpful
Lucy gave me lots of very kind help. I was really impressed with her efficiency. She managed to fix up 3 viewings for me immediately, and we headed straight out to see the flats about half an hour after I walked into the branch! She really stood out as the most helpful, pro-active member of staff, neither so positive as to be pushy, nor negative, putting me off. Huge thanks also to her lovely colleague (I'm afraid I can't remember her name) who drove us to each viewing. Her quick work, friendli...
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Sep 12,2017
Minithumbup
Tara Doughty
Kate McKee
By: 'TLG'
Sep 12,2017
0 people found
this helpful
We experienced a very smooth, well informed and professional service from the team at Newman's and would like to thank them for making our journey as easy as possible. I would definitely rent from Newman's again....
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Comment on agent fees
Normal
Was this helpful? Yes
Sep 08,2017
Minithumbup
Suzanne D'Arcy
By: 'The Sweeney Family'
Sep 08,2017
0 people found
this helpful
We have recently moved again buying through Newmans (twice in the last 2 years due to expanding family) and this time we also sold our property through them after such a lovely, professional experience last time, again we couldn't fault the exceptional customer service we received. No matter what day or time we called Mark was always happy to help and a huge thank you to Suzanne who was always taking time out of her day off to do endless viewings at our new house. We really appreciate all of you...
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Comment on agent fees
Good!!
Was this helpful? Yes
Sep 07,2017
Minithumbup
Mark Kermode
Lorna Kermode
By: 'Charlie'
Sep 07,2017
0 people found
this helpful
Thankfully, Newmans sold our house within the very first month of it being on the market! They found a lovely buyer and informed us each step of the way. The fee was excellent value considering the time and effort they put in helping us with a quick sale, they even advised us on our next purchase. Thank you to the whole team, we would certainly use you again....
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Comment on agent fees
Good! Very fair considering the amount of work they did to sell our house quickly.
Was this helpful? Yes
Aug 31,2017
Minithumbup
Iain Havell
By: 'Davies Family'
Aug 31,2017
1 people found
this helpful
Being new customers to the rental market, Iain helped us secure a property in Crick. He was attentive to all our needs and requirements; liaising with the landlord. He supported us at all viewings through to the completion of the contract. Thank you...
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Aug 23,2017
Minithumbup
Brendan Petticrew
Harry Richards
By: 'Brian folan'
Aug 23,2017
0 people found
this helpful
WOW what a great exsperiance within 7 hours of going to market brendan who was a real gentleman and true to his word pho nend me to say sold this man never pesterd me once from the day je give his valuation which was not brilliant but we put our trust in him and he certainly delivered Thank you so much Brendan...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 22,2017
Minithumbup
Beth Treanor
By: 'Charlotte F'
Aug 22,2017
0 people found
this helpful
Beth is extremely friendly and reliable, she will always work promptly and efficiently to resolve any issues we may have. Her customer service is excellent and Beth will always return any calls or emails. Thank you Beth!...
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Was this helpful? Yes
Aug 18,2017
Minithumbup
Kerry Giles
By: 'Eddy Witcomb and Angela Cook'
Aug 18,2017
0 people found
this helpful
Ours was NOT by any means a straight forward sale! From what was suppose to be cash sale just turned out to be very long complicated process, but Kerry could not have been more helpful, always happy to push for updates, keeping us informed regularly. Kerry gave us outstanding service and Eddy and I feel she should benefit from some of our fees for her efforts....
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Comment on agent fees
Fees were fair
Was this helpful? Yes
Aug 16,2017
Minithumbup
Beth Treanor
By: 'Mrs S'
Aug 16,2017
0 people found
this helpful
Beth has been very helpful in her dealings with us as landlords. She keeps us well informed of any issues that may arise and responds promptly to any queries we may have....
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Comment on agent fees
Agents fees are fair.
Was this helpful? Yes
Aug 16,2017
Minithumbup
Beth Treanor
By: 'Kirk Bradshaw'
Aug 16,2017
0 people found
this helpful
Beth is a consummate professional and always acts with honesty and integrity at all times. I am confident that Beth delivers with speed and efficiency when ever any issues with my rental property arise and I am completely confident, that as the first point of contact, she keeps both my tenants and myself as the landlord at the front of her mind. I would fully recommend her as a property rental manager....
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Was this helpful? Yes
Aug 14,2017
Minithumbup
Nathaniel Cleaver
By: 'Philip Adcock'
Aug 14,2017
0 people found
this helpful
Extremely professional both in the sale and purchase of our property, Nathaniel made sure things progressed efficiently. We sold our property within 24 hours, Nathaniel did a great job of presenting the place to the market to a very high standard. We are now looking forward to working with him towards completion of our purchase...
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Comment on agent fees
equal to the service
Was this helpful? Yes
Aug 09,2017
Minithumbup
By: 'Martin'
Aug 09,2017
0 people found
this helpful
Newman's provided us with an excellent personal service from start to finish. Their local knowledge was second to none. They advised us on how to present our home and what needed to be done (and more importantly what we did not need to do) to make it saleable. From their pool of interested buyers we had 3 viewings within days of our first meeting with Suzanne. One of these resulted in an offer which was accepted after minimal negotiation. Their personal knowledge of their pool of buyers and thei...
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Aug 06,2017
Minithumbup
Olga Kirsanova
Olga Kirsanova
By: 'Mariana'
Aug 06,2017
0 people found
this helpful
I have found Olga extremely efficient and helpful. She has been patient, very prompt and polite at all times, doing what she has promised. Newmans can be proud to have on their team and I hope they recognise and commend her on the outstanding job she does!!!...
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Comment on agent fees
Extremely good.
Was this helpful? Yes
Aug 05,2017
Minithumbup
Deborah Jane Gray
Toni-Ann Bird
By: 'AAR'
Aug 05,2017
0 people found
this helpful
Very professional, helpful and a credit to Newman's Estate Agents. The purchase was more complex with the seller not actually living in this country and at times challenging sorting out the legalities with my solicitor at a time when I was actually away on holiday myself! Deborah and Toni were always helpful and reassuring and I was able to complete the purchase successfully. I would have no hesitation in recommending and using Newman's in the future....
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Aug 01,2017
Minithumbup
By: 'Cath Wilson'
Aug 01,2017
0 people found
this helpful
Well, what can I say? The sale of our flat should have been extremely straight forward: Mortgage free & a cash buyer, what could possibly go wrong? EVERYTHING!! However, if it had not been for Ian & his continual support professionally & mentally over a protracted 9 month period, I think I would have gone into melt down! I hadn't realised up until this point how invaluable an Estate Agent can be when the selling process veers off course dramatically. Ian pulled out all the stops for ...
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Comment on agent fees
Good & fair
Was this helpful? Yes
Jul 26,2017
Minithumbup
Beth Treanor
By: 'Tim S'
Jul 26,2017
0 people found
this helpful
Beth has recently become my property manager, and I have found her very professional, acting promptly and efficiently at all times. As I do not live locally to my property, I rely upon honesty and accuracy in emails and / or telephone calls and I believe I get these from Beth. She responds quickly to requests, and I have been impressed. I like the fact that Beth seems to have become my sole point of contact at Newman (certainly initially at least), that helps me out when dealing with them....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jul 22,2017
Minithumbup
Deborah Jane Gray
Toni-Ann Bird
By: 'PaulC'
Jul 22,2017
0 people found
this helpful
I recently sold my son's property, and Deborah was the person that took care of everything for me. When she was not available Toni-Ann took care of things. All I can say is that the service I received was absolutely fantastic, Nothing was to much trouble, and from the moment Deborah came to value the property to completion I was really impressed by the professionalism and genuine care that was taken by Deborah and Toni. Deborah even recommended a solicitor for me, which again was a great choice....
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Comment on agent fees
quite fair, I was satisfied.
Was this helpful? Yes
Jul 22,2017
Minithumbup
By: 'Theoldgeezer'
Jul 22,2017
0 people found
this helpful
I found Ian to be extremely helpful and friendly throughout the sale transaction of my property. Nothing was too much trouble for him and I would thoroughly recommend him....
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Comment on agent fees
Very good
Was this helpful? Yes
Jul 21,2017
Minithumbup
Beth Treanor
By: 'Ian Clifton'
Jul 21,2017
0 people found
this helpful
I have used Newman Letting services for a number of years and Beth Treanor is certainly a credit to her profession. Offering excellent customer service where queries and questions are answered very quickly and where necessary, solutions are found. She is always polite, returns all calls and emails and is a pleasure to deal with - 10/10. Thank you Beth...
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Comment on agent fees
Good value
Was this helpful? Yes
Jul 14,2017
Minithumbup
Tara Doughty
By: 'June Gath'
Jul 14,2017
0 people found
this helpful
I have been dealing with Tara for the last few months, without her help, support, and guidance I'm sure I would still be floundering. Tara has a wonderful happy and positive personality that reassure you the job will be done. I am absolutely delighted to have her managing my property, as I know it is in safe hands....
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Comment on agent fees
As I am a new landlord I don't have any other agencies figures to compare, but they seem fine to me.
Was this helpful? Yes
Jul 13,2017
Minithumbup
Lucy Webb
By: 'Rhiannon'
Jul 13,2017
1 people found
this helpful
Lucy was extremely helpful throughout the whole rental process, she responded to both my and my partner's emails promptly which meant everything was completed quickly, professionally and with ease. All of this was done with a friendly and positive demeanour and therefore we would highly reccomend her to anyone looking for a place to rent....
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Was this helpful? Yes
Jul 07,2017
Minithumbup
Paul Petticrew
Kerry Giles
By: 'Mr Hanson'
Jul 07,2017
1 people found
this helpful
The team at Newman's have gone above and beyond in order to make our sale/purchase go as smoothly as possible. Both were working tirelessly under constant pressure from the chain in order to achieve a successful sale. Both of the team members were always on hand to offer updates, advice and assistance in and out of standard working hours. I would wholeheartedly recommend the team....
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Comment on agent fees
Fees we market rates
Was this helpful? Yes
Jul 04,2017
Minithumbup
Beth Treanor
By: 'Lesley'
Jul 04,2017
0 people found
this helpful
We've always been happy with the service we've received at Newman's. However, there would be the usual occasional poor communication and we frequently had to deal with multiple people. Since Beth became our first point of contact, she has provided excellent customer service. She's professional, clear in her communications and gets back to us quickly on any queries. We've really noticed a difference and it makes letting our property that much easier. Thanks Beth!...
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Comment on agent fees
Definitely happy with the fees for the service provided. i.e. competitive.
Was this helpful? Yes
Jun 26,2017
Minithumbup
Kerry Giles
By: 'Amy'
Jun 26,2017
0 people found
this helpful
There were lots of delays in our house purchase (no fault of Newmans) and Kerry was very helpful, friendly and supportive in helping to chasing solicitors and communicating information. Thank you!...
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Was this helpful? Yes
Jun 25,2017
Minithumbup
Brendan Petticrew
Zeba Ghazanfar
By: 'Vince'
Jun 25,2017
0 people found
this helpful
Brendan and Zeba were friendly professional and intelligent and both showed the ability to think outside the box in what proved to be a very complex purchase. I would not hesitate to recommend either of them....
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Comment on agent fees
not applicable purchaser.
Was this helpful? Yes
Jun 23,2017
Minithumbup
Kerry Giles
By: 'Simon'
Jun 23,2017
0 people found
this helpful
Fantastic service, always happy to help and always understanding of issues! Always available and always useful! I would recommend the agent....
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Comment on agent fees
No fees
Was this helpful? Yes
Jun 23,2017
Minithumbup
Kerry Giles
Toni-Ann Bird
By: 'John and Marilyn'
Jun 23,2017
0 people found
this helpful
On behalf of my son John who is buying this property I would like to say and he will agree that these two ladies were brilliant. I dealt mostly with these ladies as it was more convenient. We saw Toni first with looking round and other things we needed to know. Then Kerry saw it through to the end. She worked so hard making things right we can't thank her enough. Well done and thank you again....
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Comment on agent fees
Good and fair
Was this helpful? Yes
Jun 21,2017
Minithumbup
By: 'Bge'
Jun 21,2017
0 people found
this helpful
The team at Newmans were great from the outset - very honest, personable and supportive. They were very patient and considerate to us at all stages, and respected our personal circumstances at all times. They were a pleasure to deal with. It was also much appreciated that they worked 7 days, so there was always someone around if needed. Thanks so much to the whole team! We will definitely use Newmans the next time we sell....
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Comment on agent fees
Excellent and very competitive.
Was this helpful? Yes
Jun 15,2017
Minithumbup
By: 'Alison Taylor'
Jun 15,2017
0 people found
this helpful
Just brilliant! So helpful and communicated everything to me in a timely manner. Would always recommend Ian. Would definitely use again if need arose....
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Comment on agent fees
Good
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
171 2 200 7 388 3 220 3 39 4

Job vacancies

Please see a list of jobs available

Agent Fees

LETTINGS FEE'S......

REFERENCES

Once you have chosen your property, you will then need to complete an application form. Applicants must be over 18 years of age and bring proof of identity. Once this is received, we will then obtain references. When applying for your desired property, please bring a form of identification such as a Driving Licence or a Passport.

TENANCY FEE
The tenancy referencing / administration fees are as follows:
£240.00 which covers 1 person
£300.00 which covers 2 people
£360.00 which covers 3 people
£420.00 which covers 4 people
£480.00 which covers a Company Let

This includes guarantors, if needed, (ie 1 tenant + 1 guarantor = £300.00)
All fees are quoted inclusive of VAT

This is payable immediately upon deciding to apply for a tenancy. The tenancy fee is NON-REFUNDABLE should you decide not to pursue the tenancy (irrespective of whether or not references have been applied for) or alternatively if your application is declined.

HAVE YOU SOLD YOUR PROPERTY? If you are in the process of selling your property and wish to rent a property currently advertised for rental the property will not be taken off the market UNLESS you have exchanged contracts. If you have not exchanged contracts then a non-refundable deposit may be requested. This will be paid to your landlord if the tenancy does not proceed as a result of a change in your circumstances.

BOND
This is equivalent to one months rent plus £300 and must be paid by building society cheque or bankers draft the day you sign your tenancy agreements (personal cheques will only be accepted if submitted 7 days prior to signing). No cash will be accepted.
Eg: Rent £300 Bond £600.00

RENT
Payable on the day of signing by building society cheque, bankers draft, debit or credit card. Made payable to Newman Residential Lettings. No cash will be accepted.

CHECK IN FEE - £80 PLUS VAT
From the 1st January 2014 all new tenancies will be subject to a check in fee of £80.00 plus VAT. An independent inventory clerk will meet you at the property the day your tenancy starts and check the Inventory & Schedule of Condition with you. This fee becomes payable the day your tenancy starts together with your rental and deposit.

TENANTS CONTENTS INSURANCE

It is a mandatory requirement on all our tenancies that you protect your landlords fixtures and fittings against accidental damage/loss. It is not a mandatory requirement that you insure your own possessions – this is your choice although we recommend you do. Proof that cover is in place to cover the landlords fixtures and fittings will be required prior to the release of keys and the signing of a tenancy agreement.

IF YOU HAVE YOUR OWN POLICY IT MUST MEET THE FOLLOWING CRITERIA: PROVIDES COVER AGAINST ACCIDENTAL DAMAGE TO THE LANDLORDS FIXTURES AND FITTINGS (minimum £2,500) .


ALL FEES ARE SUBJECT TO CARD TRANSACTION FEES (50P FOR A DEBIT CARD OR 2.5% FOR A CREDIT CARD)
Last updated at 9:12 AM 03/10/2016 by allAgents

Complaints Procedure

Lettings Complaint Procedure 


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 9:12 AM 03/10/2016 by allAgents

Awards won by Newman Sales and Lettings

Individual Branch Awards

Leamington Spa, CV32 4LN

Rugby, CV21 2PE

Southam, CV47 1PN

Coventry, CV1 3RY

Solihull, B90 4ED


Coventry
2 Greyfriars Court, Greyfiars Road, Coventry CV1 3RY
(112)
Head Office
1 Regent Street, Rugby CV21 2PE
(391)
Leamington Spa
3 Euston Place, Leamington Spa CV32 4LN
(436)
show all branches (5)
Solihull branch
Joseph House970 Stratford Road, Solihull B90 4ED
(26)
Southam
13 Brewsters Corner Pendicke Street, Southam CV47 1PN
(44)


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