• Sam Ridler
    Sam Ridler
  • Sean Newman
    Sean Newman
  • James Haycock
    James Haycock
  • Brendan Petticrew
    Brendan Petticrew
  • Kane Hennessy
    Kane Hennessy
  • Zeba Ghazanfar
    Zeba Ghazanfar
  • Neil Treadwell
    Neil Treadwell
  • Caroline Newman
    Caroline Newman
  • Lucy Webb
    Lucy Webb
  • James Morton
    James Morton
  • Paul White
    Paul White
  • Paul Petticrew
    Paul Petticrew
  • Nathaniel Cleaver
    Nathaniel Cleaver
  • Michelle Richards
    Michelle Richards
  • claim your profile
    Andy Gibbs
  • Tara Doughty
    Tara Doughty
  • Rebecca Doble
    Rebecca Doble
  • Lorna Kermode
    Lorna Kermode
  • Mark Kermode
    Mark Kermode
  • upload your photo
    Alison Hicken
  • Rachel Hyde
    Rachel Hyde
  • Samantha Strong
    Samantha Strong
  • upload your photo
    Daniel Moore
  • Jamie Morgan
    Jamie Morgan
  • Samantha Worrall
    Samantha Worrall
Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our cli Read full description...Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our clients, making moving an easy, seamless and pleasurable experience. We deliver this by making our clients feels special and by providing a full range of services. We believe in clients for life and will stay in contact with clients long after their transaction has concluded so we always remain the agent of choice. 50% of our business comes from recommendations and referrals by delivering exceptional service
Dec 05,2016
Minithumbup
By:
Dec 05,2016
Featured Review
0 people found
this helpful
As a first time buyer i could not have had a better experience. James was informative and very helpful through out....
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Comment on agent fees
given how well i thought the process went i have no issue regarding the fees.
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
Featured Review
0 people found
this helpful
Liberty is a lovely, chirpy girl, who made leaving our rented house an easy process. She communicated with me every day regarding viewings and to make sure that everything had gone okay. I felt involved with everything every step of the way and felt well looked after. I couldn't ask for any better :)...
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By: Clare Stone
Nov 30, 2016
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Hi Natalie, thank you so much for for taking your time to review your experience you had at Newman Sales and Lettings, in particular our team member Liberty. We wish you all of the happiest memories in your new home.....
Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
this helpful
My partner and I dealt with Liberty right from the very start! She was kind, approachable and very polite. Liberty ensured that we moved into our first rental property smoothly and easily! And we even got a lovely catch up call wishing us well in our new home! Fantastic service!!...
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By: Clare
Nov 29, 2016
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Thank you so much Katie for taking the time to review Newman Sales and Lettings and we are thrilled that you are happy with the customer service Liberty provided you with. We wish you happy memories in your new home.....
Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
this helpful
A first class service from start to finish! Kane adopted a pro-active and customer-focused approach from the outset but did this in a very engaging, flexible and professional manner. He took time to understand our needs - both in terms of the sale of our property and for the purchase of our new home. His knowledge and experience of the local housing market proved invaluable. His counsel and regular contact throughout the sale process, ensured that we that we sold our property quickly and at the ...
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Comment on agent fees
Agent's fees were very competitive and delivered value for money on our sale.
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By: Clare Stone
Nov 30, 2016
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Hi Ian, thank you so much for taking the time to review your experience with Newman Sales and Lettings and the service that Kane provided you with. We wish you all the best in your new home.....
Nov 25,2016
Minithumbup
By:
Nov 25,2016
Featured Review
0 people found
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Both Ian and Kane have been very helpful in selling our house. Both ironing out any hiccups along the way....
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By: Clare Stone
Nov 29, 2016
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Thank you so much Frank for taking the time to review Ian and Kane and the service they provided for you. We wish you all the best in your new home.....
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
After renting the property there were some issues which took some time to be sorted out. Danny unterstood our wishes, was very friendly and helpful to sort out all the problems. Thank you....
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By: Clare Stone
Nov 29, 2016
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Hi Aschran, thank you so much for reviewing Newman Sales and Lettings and Danielle in particular who looked after you. We wish you all the happiness in your new home.....
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Buying and moving house is never straight forward, but the experience with James was great. Firstly his knowledge of the property was extensive, and he was also to share other ideas from similar properties that had been developed/modernized that he had sold. We pestered him for numerous visits (with an architects & various trade people) as it was an old Victorian property that required work and planning; and he was always happy to oblige, which occasionally kept him at the property for up to...
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By: Clare Stone
Nov 29, 2016
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Thank you so much Mr and Mrs Wollaston for taking the time to review Newman Sales and Lettings, in particular James who looked after you. It is greatly appreciated and we are so glad you were happy with the service you received. We wish you all the best in your new home.....
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Very helpful, confident and kind. High quality and efficient customers' service. She told me everything in details about the property, rental fees and terms of tenancy....
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By: Clare
Nov 29, 2016
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Hi Giulia, Thank you so much for taking the time to come and review Newman Sales and Lettings and in particular the way you were looked after by Kate. We wish you all the best in your new home.....
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Professional and helpful with a smile in her voice Liberty has that great quality of getting things done. She has dealt with getting work quoted for and completed in a timely manner and a recent change of tenant went very smoothly. Impressive....
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Comment on agent fees
acceptable and competitive
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By: Clare Stone
Nov 17, 2016
View all comments (1)
Hi Keith, thank you so much for taking the time to write a review about our team member Liberty. We are so glad you were impressed with the service you received. Great work Liberty.....
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
We have been working with Danielle for quite a few months now. In that time several matters have arisen that I've asked her to manage. The action she's taken on our behalf has consistently been effective and timely. She also has very good communication skills keeping us informed as required. She is a credit to her agency...
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Comment on agent fees
Fees are in keeping with the market average but for a better than average service
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By: Clare Stone
Nov 17, 2016
View all comments (1)
Hi Rob, thank you so much for taking the time to review your experience with Newman Sales and Lettings, mainly regarding Danielle at our Rugby branch, we really appreciate feedback. Great work Danielle.....
Nov 08,2016
Minithumbup
By:
Nov 08,2016
1 people found
this helpful
From the very first meeting with James we were thoroughly impressed with the service we received! The photographs taken were professional and really showed off our house to its best. James or a member of the team were always on hand to answer our questions, even on their days off! We were given brilliant advice on all aspects of house selling and James is very knowledgeable about the area and the market. For first time sellers we were guided through the process smoothly and professionally and no...
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Comment on agent fees
Very reasonable given the amount of time spent photographing our property and marketing it, plus the time taken with all the viewings.
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Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
The sale in question was of a large Victorian property with no central heating and not much plumbing. Negotiations were complicated by an owner who was both partially sighted and residing in a Care Home. After impressive advertising and promotion by Newman's, Hannah Gill achieved a good start; but the eager purchaser suddenly withdrew and Hannah left, leaving James to pick up the pieces. James rose to the challenge, matching professionalism with courtesy and consideration for the owner. Prospect...
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Comment on agent fees
Not really relevant for a sale of this value
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Ian helped me seamlessly through my recent house purchase. He went over and above what was expected of him and kept me updated every step of the way. He was always very cheerful and calm which helps when you are feeling stressed!...
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Comment on agent fees
n/a as only purchased
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Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Toni Dealt with the sale of my mothers home, of which I did much of the work and communication, this was not the easiest sale given that this was part of a divorce. She was professional, helpful and a pleasure to deal with and sensitive to the situation. I have bought and sold a number of homes over the years and Toni was without question the best I have dealt with. Kerry also gets a special mention along with the rest of Newman's who all were there when we needed them and saw the sale through t...
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Comment on agent fees
Good and fair fees
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Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
Ian was very honest and professional throughout the whole purchasing process. He was always available when required, even on his days off, and kept me informed at all times. Highly recommended....
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
After having received dreadful service from another estate agent I received a letter from Paul asking me if he could be of help in selling my property. From the first contact Paul was most helpful and professional putting my worries behind me. My property was sold quickly with minimum fuss. I was kept informed throughout the process with plenty of feedback. I would definitely recommend Newman's and Paul if you are selling a property....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Good service from Ian smith Newmans rugby . Regular updates and accurate information would recommend for this area if you are selling....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
I can honestly say Newman estate agents did all they could for me in regards to my sale, promised me they would sell my house in 2 weeks and sold it in 8 days!! I need to also point out that a 3rd person Toni was involved with the sale also. Kane did the ground work, Toni made the sale and Kerry took care of the rest, perfect team work! Thank you....
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Comment on agent fees
Very good, could not argue with the fee at all.
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
These two members of Rugby Branch went that extra mile to ensure both our Sale and purchase eventually went through successfully and all the little hitches along the way were soon sorted.. We would gladly do business with them again in the future and would definitely recommend to anyone considering selling or buying a property through Newmans Estate Agents Rugby....
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Comment on agent fees
Reasonable
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Moved from other agent to Newmans as had some problems with previous agents -best decision we made! Bought and sold with Newmans...our house sold within 24hours thanks to Kane! First class service from beginning to end. Kerry was our allocated agent and was fantastic throughout..always rang with new updates and information, she was always available to talk to and always returned calls. Overall very smooth move! Will be first choice if we move again, would highly recommend....
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Comment on agent fees
Although may be slighlty more than some agents if you do your research: I believe you get what you pay for and would happily pay more for such a good service.
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
I recently purchased a 2 bed house from Ian at Newmans. I found Ian to be extremely professional, polite and helpful, going above and beyond what I expected. He communicated with me at every stage and was willing to make calls on my behalf. Ian saved me a lot of trouble and for this reason I am giving him 5 stars....
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Comment on agent fees
N/A as the buyer
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
From day one Ian was fantastic. A honest, very professional guy and a pleasure to talk too. Ian came round with Kane to take the property on and had it online 2 hours later. The buzz they created with there team led to us having 3 viewings that evening with 2 firm offers by the next morning. They continued to liase between myself and the solicitors throughout the process. They have made the whole process of selling my first home really easy....
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Comment on agent fees
The agent fees were set from the beginning and were very reasonable especially due to the high level of service I received.
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Ian from day one was such a help and such a fantastic support through us buying our first home. He went out of his way to help us along with everything and we wouldn't have been so at ease with everything if it wasn't for him! He was always kind and always available if we needed him. Definitely 10/10 service and people skills. We are so lucky that we were dealing with him!...
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Oct 19,2016
Minithumbup
By:
Oct 19,2016
1 people found
this helpful
Having had my property on the market for several months with another local agent, I only wished I'd gone to Newmans in the first place. James restored my faith and, knowing I wanted to achieve a relatively quick sale (at a realistic price), James did everything he could to make this happen, and succeeded in finding me a buyer in just over a month! He was very professional throughout and I can totally relate to all his other excellent reviews. I have every confidence in recommending James. An e...
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Oct 13,2016
Minithumbup
By:
Oct 13,2016
1 people found
this helpful
Our first experience of selling a house. Paul was very helpful, valuation was realistic, the photography and virtual tour created for marketing were excellent and generated a lot of interest in the property. The open house viewing worked really well for us and kept disruption to a minimum. Our property was sold two weeks after going on the market, at the price we wanted for it. Great service from Paul throughout....
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Nathaniel Cleaver is excellent, helpful and dedicated. I strongly recommend him highly. He is always there when you need him....
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
I can not speak highly enough of the high class service and professionalism received from Newman's team in Southam. Their knowledge of the property was amazing , all our requests for fairly detailed information were in the main answered immediately, a couple of items they had to research were responded to within 24 hours. In summary Newman's deliver a level of service that is seldom found with estate agents these days....
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Comment on agent fees
Not applicable as buyers
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Kane was great. He sold my house on the first viewing only one day after it was listed on the market. He got me a great price too. Ian dealt with the rest of my sale and was fantastic. He helped me every step of the way and helped me out with advice on my purchase even though this wasn't though Newman's. He returned calls the same day so I wasn't left waiting and worrying. If he was busy, someone else would always be there to help like Kerry who was also great. Newmans have great contacts so w...
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Comment on agent fees
i haggled a bit and got a good price. It was a lot of work in the end and they earned every penny getting my sale through on time.
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Ian has recently assisted us in two property purchases. We found he offered an excellent service. The second property in particular presented some challenges which Ian resolved for us. He was in regular contact with our Mortgage advisor, solicitors and ourselves so we knew exactly what the situation was and the progress of the transaction. Ian is honest and keeps you abreast of the situation at all times, pushing the transaction through as quickly and smoothly as possible. Ian is a breath of fre...
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Comment on agent fees
As we were purchasing fees are not applicable
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
The purchase of our house was very profesionally dealt with by james. Communication and time scale was spot on. Totally stress free, any problem he was only a phone call away to reassure and solve. Thank you so much, we are now living in our dream home....
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Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
1 people found
this helpful
I cannot praise Paul highly enough, he has sold 2 of our properties within a year, the first in 2 weeks, the second in hours! Highly professional, honest and approachable. I would not use any other estate agent and would highly recommend Paul. Nothing is too much trouble for him....
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Comment on agent fees
Fair
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
As first time buyers we were initially quite anxious about delving into the world of buying a house, but honestly, after 5 minutes with James, even on your very first viewing, you'll feel like there is someone happy to guide you through the whole process and provide any and all information you might want. James has been absolutely superb throughout the process, start to finish. We must have texted/called/emailed at some rather obscure hours to check queries we had along the way and James, withou...
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Comment on agent fees
NA as buyer.
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
I highly recommend James as an efficient, honest and reliable Estate Agent. The speed at which my house was sold from offer acceptance to completion was 31 days - which is outstandingly quick. Thank you James! You will definitely be the first estate agent that I will call if I buy/sell in the future. Excellent service....
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Comment on agent fees
The fees were deserved I was satisfied with the cost I paid for the service I received.
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Excellent service, very professional. Always reply quickly to any quires. Brilliant photographs. Give advice both particle and financial.. Encourages lots of viewings....
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Comment on agent fees
Excellent Good
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
James was enthusiastic about selling our property right from the start and was equally honest about our expectations. He came with a clear vision of the target market and a structured sales plan that achieved our objective. Businesslike with a good sense of humour he was a pleasure to deal with....
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Comment on agent fees
Not the lowest fees but were happy to be held to account for delivery with a shorter contract than cheaper agents.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
150 2 176 6 347 3 199 3 33 4

Job vacancies

Please see a list of jobs available
Associate
Warwickshire -
Lettings Negotiator

Agent Fees

LETTINGS FEE'S......

REFERENCES

Once you have chosen your property, you will then need to complete an application form. Applicants must be over 18 years of age and bring proof of identity. Once this is received, we will then obtain references. When applying for your desired property, please bring a form of identification such as a Driving Licence or a Passport.

TENANCY FEE
The tenancy referencing / administration fees are as follows:
£240.00 which covers 1 person
£300.00 which covers 2 people
£360.00 which covers 3 people
£420.00 which covers 4 people
£480.00 which covers a Company Let

This includes guarantors, if needed, (ie 1 tenant + 1 guarantor = £300.00)
All fees are quoted inclusive of VAT

This is payable immediately upon deciding to apply for a tenancy. The tenancy fee is NON-REFUNDABLE should you decide not to pursue the tenancy (irrespective of whether or not references have been applied for) or alternatively if your application is declined.

HAVE YOU SOLD YOUR PROPERTY? If you are in the process of selling your property and wish to rent a property currently advertised for rental the property will not be taken off the market UNLESS you have exchanged contracts. If you have not exchanged contracts then a non-refundable deposit may be requested. This will be paid to your landlord if the tenancy does not proceed as a result of a change in your circumstances.

BOND
This is equivalent to one months rent plus £300 and must be paid by building society cheque or bankers draft the day you sign your tenancy agreements (personal cheques will only be accepted if submitted 7 days prior to signing). No cash will be accepted.
Eg: Rent £300 Bond £600.00

RENT
Payable on the day of signing by building society cheque, bankers draft, debit or credit card. Made payable to Newman Residential Lettings. No cash will be accepted.

CHECK IN FEE - £80 PLUS VAT
From the 1st January 2014 all new tenancies will be subject to a check in fee of £80.00 plus VAT. An independent inventory clerk will meet you at the property the day your tenancy starts and check the Inventory & Schedule of Condition with you. This fee becomes payable the day your tenancy starts together with your rental and deposit.

TENANTS CONTENTS INSURANCE

It is a mandatory requirement on all our tenancies that you protect your landlords fixtures and fittings against accidental damage/loss. It is not a mandatory requirement that you insure your own possessions – this is your choice although we recommend you do. Proof that cover is in place to cover the landlords fixtures and fittings will be required prior to the release of keys and the signing of a tenancy agreement.

IF YOU HAVE YOUR OWN POLICY IT MUST MEET THE FOLLOWING CRITERIA: PROVIDES COVER AGAINST ACCIDENTAL DAMAGE TO THE LANDLORDS FIXTURES AND FITTINGS (minimum £2,500) .


ALL FEES ARE SUBJECT TO CARD TRANSACTION FEES (50P FOR A DEBIT CARD OR 2.5% FOR A CREDIT CARD)
Last updated at 9:12 AM 03/10/2016 by allAgents

Complaints Procedure

Lettings Complaint Procedure 


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 9:12 AM 03/10/2016 by allAgents

Awards won by Newman Sales and Lettings

Individual Branch Awards

Leamington Spa, CV32 4LN

Rugby, CV21 2PE

Southam, CV47 1PN

Coventry, CV1 3RY

Solihull, B90 4ED

Firm rankings



Coventry
2 Greyfriars Court, Greyfiars Road, Coventry CV1 3RY
(109)
Head Office
1 Regent Street, Rugby CV21 2PE
(347)
Leamington Spa
3 Euston Place, Leamington Spa CV32 4LN
(377)
show all branches (5)
Solihull branch
Joseph House970 Stratford Road, Solihull B90 4ED
(26)
Southam
13 Brewsters Corner Pendicke Street, Southam CV47 1PN
(37)

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