No description available.
Newland Rennie

Website not available

Properties for Sale
Properties to Rent

Oct 04,2017
Minithumbdown
By: 'Pastygirl'
Oct 04,2017
2 people found
this helpful
Very poor customer service. Poor advice. Need in bidding war. Seems to have no idea on how purchasing a property should be achieved. Only interested in best price and doesn't seem to take into account the vendor and purchasers positions Will never use to ...
read full review
Was this helpful? Yes
By: Pastygirl
Oct 07, 2017
View all comments (2)
Thank you for your comment in response to my review. The female estate agent was not very helpful and at times condescending. The sale was lost - a complaint was made to HQ in Newport regarding the whole process and communication methods, a phone call from the Cheltenham office was promised. That was two months ago - still no call I think you should review your processes as most estate request best and final offers and present this to the vendor. We have since secured a proper ...
Jul 04,2017
Minithumbdown
By: 'Mark'
Jul 04,2017
0 people found
this helpful
Everything sounded great until the fee was paid, when I quickly realised how bad they were. First day at my new home, I open the door, and I see the last tenants have left a lot of their stuff here, and that nobody has cleaned ...
read full review
Comment on agent fees
These are objectively very high fees compared to the national average. There are agents in London with lower fees than NR.
Was this helpful? Yes
Sep 16,2016
Minithumbdown
By: 'Tracy'
Sep 16,2016
0 people found
this helpful
As a tenant, I do my best to ensure that the properties I inhabit are kept at a high standard. After living in one of their properties for two years, I moved out and this is when the trouble began. I was emailed by a ...
read full review
Comment on agent fees
Terrible fees. Bond was too steep and then they tried to take more than half from me for expected wear and tear.
Was this helpful? Yes
Sep 05,2013
Minithumbdown
By: 'Honeybadger\'light\''
Sep 05,2013
1 people found
this helpful
From the start I was met with I what I could at best describe as a snooty, condescending attitude. Almost every step of the way I was spoken down to and put in my place. When my partner called in to present some personal information ...
read full review
Was this helpful? Yes
By: Customer
Feb 15, 2016
View all comments (1)
What a disgusting attitude towards customers. Laughing and misleading. ...
Sep 05,2013
Minithumbdown
By: 'Steve Willetts'
Sep 05,2013
1 people found
this helpful
These have to be the most condescending people I have ever had the misfortune to deal with. Very rude, unhelpful and obstructive. Made my partner feel like she wasn\'t good enough to live in any of their properties. They seem to look down their ...
read full review
What agent could do to change your mind?
Rethink your appalling attitude towards your customers, who at the end of the day are paying your wages!
Attached Files
Was this helpful? Yes
Apr 08,2011
Minithumbdown
By: 'Jimmy'
Apr 08,2011
0 people found
this helpful
These are quite possibly the most unorganised rough talking rabble appointed office positions I have ever encountered. Stay well clear. ...
read full review
Was this helpful? Yes
Apr 05,2011
Minithumbdown
By: 'SVEATWORK'
Apr 05,2011
0 people found
this helpful
Absolutely abysmal. Tried to take a house, asked what the procedure was, I was told it was fine, I would be sent the application forms. Fine, received the forms, made an appointment and was then called to say they were showing other people the property. ...
read full review
Was this helpful? Yes
By: golden
Nov 16, 2011
View all comments (1)
Dear Mr Sveatwork Sorry that you had this experience. We try to inform the prospective tenant as much as possible as to how to apply for a property. The application form comes with a cover sheet which clearly states that we require completed aplication forms-Proof of photographic ID -Proof of Current address (Money laundering regs 2003) and administration fee. NB "we will continue to market the property until we receive all of the above" On the back is a comprehensive guide covering ...
Aug 04,2010
Minithumbdown
By: 'amh'
Aug 04,2010
0 people found
this helpful
Absolutely dreadful company to sell through or to let with. I had my house for sale with them before letting it out. The sales team were awful and had several supposed viewings which never materialised. When i was able to let, they never told me ...
read full review
Was this helpful? Yes
By: Golden
Nov 16, 2011
View all comments (3)
Mr Svetwork Mrs AMH or at least her partner tried to blame the tenant for a latent defect in the property that they rented which was apparant before the tenant took up occupancy and when the landlord was living there. We are impartial at the cjeck-out and The property in our view was in very good order when the tenants moved out (as per the comprehensive inventory) and we had no reason to agree with the landlord on this matter as we were able to prove catagorically that the tenants were not t ...
Jul 11,2007
Minithumbdown
By: 'mickyandmitch'
Jul 11,2007
1 people found
this helpful
This estate agent is really bad!! i took out a 6 month lease at first stating i wish to live at the property for many years. After the 6 months past they put the house on the market again. I had to pay another ...
read full review
Was this helpful? Yes
By: Golden
Nov 16, 2011
View all comments (1)
Hello Micky and Mitch I am sorry that you are upset that your landlord decided to sell or re-let the property that you lived in. However can I just explain that we do not own the property and merely act under the instruction of your landlord who is the owner and has every right to sell or re-let what belongs to him. Unfortunately property owners do not necessarily know when it is the right time to sell their property. It may very well have been your landlords intention to keep renting the pro ...



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 0 3 0 0 0 0 0 4

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Newland Rennie

Individual Branch Awards

Firm rankings


Overall

Estate agents

Letting agents

Firm Widgets

My widgets

Office 1
Portwall House, Bank Street, Chepstow NP16 5EL
(4)
Office 1
87 Monnow Street, Monmouth NP25 3EW
(0)
Office 1
24 Newport Road, Monmouth NP26 4BQ
(0)
show all branches (6)
Office 1
24 Lion Street, Monmouth NP7 5NT
(0)
Office 1
68 Bridge Street, Newport NP20 4AQ
(2)
Office 2
5 Monmouth Walk, Cwmbran NP44 1PE
(0)


Find the Best Agent to
Sell or Rent Your Home