Newland Rennie
2.1/5, 14 reviews
29% recommended
50% sales valuation accuracy
100% sales fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £100,000 £325,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 1 3 1 0 1 0 0 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Great experience with this team. My letting a......”

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Dec 06,2022
Minithumbup
Kevin
By: 'Liji joseph'
Dec 06,2022
0 people found
this helpful
Great experience with this team. My letting agent Kevin Bushell helps me for this .Marion did my reference easy .l thank them from my bottom of heart .l strongly recommend this team for all...
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“Just bought my dream house I would like to th......”

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Aug 31,2021
Minithumbup
Marilyn
By: 'K J'
Aug 31,2021
0 people found
this helpful
Just bought my dream house I would like to thank Marilyn from the cwmbran branch who helped every step of the way. Thank you...
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“Just wanted to thank the team at Newlands, we......”

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Sep 25,2020
Minithumbup
Kim
By: 'kate'
Sep 25,2020
0 people found
this helpful
Just wanted to thank the team at Newlands, we are days away from completion after a very long journey trying to find our next home. We have dealt with Kim, Sue and Ian. Kim has been our main point of contact and has always been ...
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“If the rating could be lower it would be! Da......”

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Sep 18,2020
Minithumbdown
By: 'Lilly'
Sep 18,2020
2 people found
this helpful
If the rating could be lower it would be! David James Newland Rennie are disgraceful in their attitude to the properties they 'manage', they take no responsibility for their tenants and do nothing to hold them to their tenancy agreements. They will happily leave drug ...
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“Landlord Review...”

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Mar 03,2020
Minithumbup
By: 'Anne'
Mar 03,2020
0 people found
this helpful
We have rented out our family home with Newland Rennie for the past 14 years and we would recommend this company without reservation. Our property was managed with great care and Newland Rennie always found us tenants who looked after our house very well. Their customer ...
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“Very poor customer service. Poor advice. Need in bidding war. ......”

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Oct 04,2017
Minithumbdown
By: 'Pastygirl'
Oct 04,2017
2 people found
this helpful
Very poor customer service. Poor advice. Need in bidding war. Seems to have no idea on how purchasing a property should be achieved. Only interested in best price and doesn't seem to take into account the vendor and purchasers positions Will never use to buy ...
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By: Pastygirl
Oct 07, 2017
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Thank you for your comment in response to my review. The female estate agent was not very helpful and at times condescending. The sale was lost - a complaint was made to HQ in Newport regarding the whole process and communication methods, a phone call from the Cheltenham office was promised. That was two months ago - still no call I think you should review your processes as most estate request best and final offers and present this to the vendor. We have since secured a proper ...

“Everything sounded great until the fee was paid, when I ......”

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Jul 04,2017
Minithumbdown
By: 'Mark'
Jul 04,2017
0 people found
this helpful
Everything sounded great until the fee was paid, when I quickly realised how bad they were. First day at my new home, I open the door, and I see the last tenants have left a lot of their stuff here, and that nobody has cleaned ...
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Comment on agent fees
These are objectively very high fees compared to the national average. There are agents in London with lower fees than NR.
Was this helpful? Yes
By: Kerry
May 20, 2019
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This company is so bad at communication it is almost laughable (if it weren't frustrating).. As a Tenant they basically ignore you. Whether you phone or email them, basic repairs, or anything you ask is ignored, it just disappears into a black hole. Would never recommend. They need to sort themselves out and actually respond to people. You may as well be talking to a brick wall. An expensive brick wall. Shame! ...

“As a tenant, I do my best to ensure that ......”

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Sep 16,2016
Minithumbdown
By: 'Tracy'
Sep 16,2016
0 people found
this helpful
As a tenant, I do my best to ensure that the properties I inhabit are kept at a high standard. After living in one of their properties for two years, I moved out and this is when the trouble began. I was emailed by a ...
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Comment on agent fees
Terrible fees. Bond was too steep and then they tried to take more than half from me for expected wear and tear.
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“From the start I was met with I what I ......”

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Sep 05,2013
Minithumbdown
By: 'Honeybadger'light''
Sep 05,2013
2 people found
this helpful
From the start I was met with I what I could at best describe as a snooty, condescending attitude. Almost every step of the way I was spoken down to and put in my place. When my partner called in to present some personal information ...
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By: Customer
Feb 15, 2016
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What a disgusting attitude towards customers. Laughing and misleading. ...

“These have to be the most condescending people I have ......”

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Sep 05,2013
Minithumbdown
By: 'Steve'
Sep 05,2013
1 people found
this helpful
These have to be the most condescending people I have ever had the misfortune to deal with. Very rude, unhelpful and obstructive. Made my partner feel like she wasn't good enough to live in any of their properties. They seem to look down their noses ...
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What agent could do to change your mind?
Rethink your appalling attitude towards your customers, who at the end of the day are paying your wages!
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“These are quite possibly the most unorganised rough talking rabble ......”

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Apr 08,2011
Minithumbdown
By: 'Jimmy'
Apr 08,2011
0 people found
this helpful
These are quite possibly the most unorganised rough talking rabble appointed office positions I have ever encountered. Stay well clear. ...
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“Absolutely abysmal. Tried to take a house, asked what the ......”

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Apr 05,2011
Minithumbdown
By: 'SVEATWORK'
Apr 05,2011
0 people found
this helpful
Absolutely abysmal. Tried to take a house, asked what the procedure was, I was told it was fine, I would be sent the application forms. Fine, received the forms, made an appointment and was then called to say they were showing other people the property. ...
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Was this helpful? Yes
By: golden
Nov 16, 2011
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Dear Mr Sveatwork Sorry that you had this experience. We try to inform the prospective tenant as much as possible as to how to apply for a property. The application form comes with a cover sheet which clearly states that we require completed aplication forms-Proof of photographic ID -Proof of Current address (Money laundering regs 2003) and administration fee. NB "we will continue to market the property until we receive all of the above" On the back is a comprehensive guide covering 2 sides of ...

“Absolutely dreadful company to sell through or to let with. ......”

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Aug 04,2010
Minithumbdown
By: 'amh'
Aug 04,2010
0 people found
this helpful
Absolutely dreadful company to sell through or to let with. I had my house for sale with them before letting it out. The sales team were awful and had several supposed viewings which never materialised. When i was able to let, they never told me ...
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By: Golden
Nov 16, 2011
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Mr Svetwork Mrs AMH or at least her partner tried to blame the tenant for a latent defect in the property that they rented which was apparant before the tenant took up occupancy and when the landlord was living there. We are impartial at the cjeck-out and The property in our view was in very good order when the tenants moved out (as per the comprehensive inventory) and we had no reason to agree with the landlord on this matter as we were able to prove catagorically that the tenants were not t ...

“This estate agent is really bad!! i took out a 6 ......”

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Jul 11,2007
Minithumbdown
By: 'mickyandmitch'
Jul 11,2007
1 people found
this helpful
This estate agent is really bad!! i took out a 6 month lease at first stating i wish to live at the property for many years. After the 6 months past they put the house on the market again. I had to pay another ...
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By: Golden
Nov 16, 2011
View all comments (1)
Hello Micky and Mitch I am sorry that you are upset that your landlord decided to sell or re-let the property that you lived in. However can I just explain that we do not own the property and merely act under the instruction of your landlord who is the owner and has every right to sell or re-let what belongs to him. Unfortunately property owners do not necessarily know when it is the right time to sell their property. It may very well have been your landlords intention to keep renting the pro ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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