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    James Segal
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    Nicola Simper
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Properties for sale
Properties for rent
Sep 16,2016
Minithumbdown
By:
Sep 16,2016
0 people found
this helpful
As a tenant, I do my best to ensure that the properties I inhabit are kept at a high standard. After living in one of their properties for two years, I moved out and this is when the trouble began. I was emailed by a letting agent who stated that my house had dilapidations that needed repairing and proceeded to try and charge me over £300 for these repairs. I was emailed by a very rude, unhelpful member of staff who did not explain in any detail how I could get my deposit back, or what to ...
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Comment on agent fees
Terrible fees. Bond was too steep and then they tried to take more than half from me for expected wear and tear.
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Sep 05,2013
Minithumbdown
By:
Sep 05,2013
1 people found
this helpful
From the start I was met with I what I could at best describe as a snooty, condescending attitude. Almost every step of the way I was spoken down to and put in my place. When my partner called in to present some personal information to them he found them not only rude but they were bad mouthing another customer/tenant. I was almost certain they would not have treated a more affluent customer who was purchasing a high end property from them in this manner, but looking at other reviews, I can\'t b...
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By: Customer
Feb 15, 2016
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What a disgusting attitude towards customers. Laughing and misleading.....
Sep 05,2013
Minithumbdown
By:
Sep 05,2013
1 people found
this helpful
These have to be the most condescending people I have ever had the misfortune to deal with. Very rude, unhelpful and obstructive. Made my partner feel like she wasn\'t good enough to live in any of their properties. They seem to look down their noses at everyone who walks through their door. This isn\'t an isolated case as I know many people who have either tried renting a property or selling a property that have had the same experience. If you are a landlord I would stay well clear as they are ...
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What agent could do to change your mind?
Rethink your appalling attitude towards your customers, who at the end of the day are paying your wages!
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Apr 08,2011
Minithumbdown
By:
Apr 08,2011
0 people found
this helpful
These are quite possibly the most unorganised rough talking rabble appointed office positions I have ever encountered. Stay well clear. ...
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Apr 05,2011
Minithumbdown
By:
Apr 05,2011
0 people found
this helpful
Absolutely abysmal. Tried to take a house, asked what the procedure was, I was told it was fine, I would be sent the application forms. Fine, received the forms, made an appointment and was then called to say they were showing other people the property. Then they said they wanted money first. Why didn't they say so in the first place and their attitude was dreadful....
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By: golden
Nov 16, 2011
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Dear Mr Sveatwork Sorry that you had this experience. We try to inform the prospective tenant as much as possible as to how to apply for a property. The application form comes with a cover sheet which clearly states that we require completed aplication forms-Proof of photographic ID -Proof of Current address (Money laundering regs 2003) and administration fee. NB "we will continue to market the property until we receive all of the above" On the back is a comprehensive guide covering ....
Aug 04,2010
Minithumbdown
By:
Aug 04,2010
0 people found
this helpful
Absolutely dreadful company to sell through or to let with. I had my house for sale with them before letting it out. The sales team were awful and had several supposed viewings which never materialised. When i was able to let, they never told me anything, i never received inventories for the check in or out. They made a cock up of doing the initial electric inspections and gas. The biggest problem is they do not communicate with you at all! I had tenant damage and when we took this up with them,...
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By: Golden
Nov 16, 2011
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Mr Svetwork Mrs AMH or at least her partner tried to blame the tenant for a latent defect in the property that they rented which was apparant before the tenant took up occupancy and when the landlord was living there. We are impartial at the cjeck-out and The property in our view was in very good order when the tenants moved out (as per the comprehensive inventory) and we had no reason to agree with the landlord on this matter as we were able to prove catagorically that the tenants were not t....
Jul 11,2007
Minithumbdown
By:
Jul 11,2007
1 people found
this helpful
This estate agent is really bad!! i took out a 6 month lease at first stating i wish to live at the property for many years. After the 6 months past they put the house on the market again. I had to pay another ...
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By: Golden
Nov 16, 2011
View all comments (1)
Hello Micky and Mitch I am sorry that you are upset that your landlord decided to sell or re-let the property that you lived in. However can I just explain that we do not own the property and merely act under the instruction of your landlord who is the owner and has every right to sell or re-let what belongs to him. Unfortunately property owners do not necessarily know when it is the right time to sell their property. It may very well have been your landlords intention to keep renting the pro....



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