This absolutely has got to one of the most honest and trustworthy letting agencies in London. I have dealt with countless pushy letting agents throughout the years. They didn't just work hard to me the flat I was looking for that matched all my requirements, ... read full review
Branch: London, 266 Kingsland Road
Services: They manage our building
Rent PCM: £2100 Would you recommend?: No
Postcode: E84
Branch: London, 266 Kingsland Road
They manage our building
Rent PCM: £2100 Postcode: E84
0people found this helpful
The way they operate is to say they'll do something and as soon as you're off the phone or the email chain is concluded, they just completely forget you exist. They're totally neglectful.
They lie and try to say that the people who manage the ... read full review
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(1)
Hello Mr Soda studios
We make no secret that we have an office in Cape Town, it would be little difficult to hide as everyone you speak with has a south African accent. Kim travels between London and Cape Town so you may well have been speaking with her while she was in London.
You mention you were told a number of lies" and you had to get a Lawyer involved. Admittedly the move in was not the smoothest as it was handed over in poor condition but Richard (branch manager) met with you and a ...
“This is the most unprofessional agency I have ever dealt ......”
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1 Star Review
Feb 15,2018
Max
By:
'Agnesa'
Feb 15,2018
Branch: London, 266 Kingsland Road
Services: Lettings (as a Tenant)
Rent PCM: £2383 Would you recommend?: No
Postcode: E3
This is the most unprofessional agency I have ever dealt with, they need to be taken down and I do not have one positive thing to say. I would advise anyone considering using this agency to stay away from the start.
The staff are the ... read full review
Comment on agent fees
They do not deserve any of the admin fees since their staff disrupted the letting process instead of facilitating it.
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(1)
Hi Agnesa,
Sorry to hear you had a bad experience with myself moving into your apartment.
Unfortunately my version of events slightly differ to what you've described here.
The apartment was secured by yourself, and you was due to move in however failed to complete your reference. The reference took over 6 weeks to complete, which is a record by any standards since its usually completed within 48 hours.
I gave countless opportunities for you to complete the required documentation, ...
“New Space is the most disorganised and unprofessional agencies in ......”
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1 Star Review
Feb 15,2018
By:
'Julia'
Feb 15,2018
Branch: London, 266 Kingsland Road
Services: Lettings (as a Tenant)
Rent PCM: £2400 Would you recommend?: No
Postcode: E34
New Space is the most disorganised and unprofessional agencies in London. This agency lacks strong management and clearly lacks competent staff.
The staff have no idea what is going on most of the time. They are very quick to ask for agency fees, however they ... read full review
Had to take this company to the Property Ombudsman, who saw fit to ensure they paid monies owed and compensation. Unfortunately the members I dealt with saw fit to not tell the truth, bully and generally act aggressively to put me off. As a landlord, ... read full review
Absolute shambles. Rude, unprofessional and never respond to emails. most requests take 5 chasers to garner a response. Do not use them if you can avoid it.... read full review
In a nutshell this is the most unprofessional company I have ever dealt with. They do not return calls or emails. They lie to make extra money from you. All the staff are rude and never get back to you. Whenever there is a problem, ... read full review
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