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New Space

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“ Don't care at all about tennants... ”

Apr 30,2018
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By: 'Tennant in Soda Studios'
Apr 30,2018
0 people found
this helpful
The way they operate is to say they'll do something and as soon as you're off the phone or the email chain is concluded, they just completely forget you exist. They're totally neglectful. They lie and try to say that the people ...
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By: Musa Shah
Apr 30, 2018
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Hello Mr Soda studios We make no secret that we have an office in Cape Town, it would be little difficult to hide as everyone you speak with has a south African accent. Kim travels between London and Cape Town so you may well have been speaking with her while she was in London. You mention you were told a number of lies" and you had to get a Lawyer involved. Admittedly the move in was not the smoothest as it was handed over in poor condition but Richard (branch manager) met with you and a ...
Feb 15,2018
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By: 'Agnesa Oxa'
Feb 15,2018
0 people found
this helpful
This is the most unprofessional agency I have ever dealt with, they need to be taken down and I do not have one positive thing to say. I would advise anyone considering using this agency to stay away from the start. The staff are the ...
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Comment on agent fees
They do not deserve any of the admin fees since their staff disrupted the letting process instead of facilitating it.
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By: Max
Apr 30, 2018
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Hi Agnesa, Sorry to hear you had a bad experience with myself moving into your apartment. Unfortunately my version of events slightly differ to what you've described here. The apartment was secured by yourself, and you was due to move in however failed to complete your reference. The reference took over 6 weeks to complete, which is a record by any standards since its usually completed within 48 hours. I gave countless opportunities for you to complete the required documentation, ...
Feb 15,2018
Minithumbdown
By: 'Julia Boef'
Feb 15,2018
0 people found
this helpful
New Space is the most disorganised and unprofessional agencies in London. This agency lacks strong management and clearly lacks competent staff. The staff have no idea what is going on most of the time. They are very quick to ask for agency fees, however they ...
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Comment on agent fees
Bad
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Nov 03,2017
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By: 'SB'
Nov 03,2017
1 people found
this helpful
Had to take this company to the Property Ombudsman, who saw fit to ensure they paid monies owed and compensation. Unfortunately the members I dealt with saw fit to not tell the truth, bully and generally act aggressively to put me off. As a landlord, ...
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Oct 21,2015
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By: 'Gates'
Oct 21,2015
4 people found
this helpful
Absolute shambles. Rude, unprofessional and never respond to emails. most requests take 5 chasers to garner a response. Do not use them if you can avoid it....
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Aug 28,2014
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By: 'Natasha_1488'
Aug 28,2014
6 people found
this helpful
In a nutshell this is the most unprofessional company I have ever dealt with. They do not return calls or emails. They lie to make extra money from you. All the staff are rude and never get back to you. Whenever there is a problem, ...
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Kingsland Road Branch
266 Kingsland Road, London E8 4DG
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Office 1
13 The Timber Yard Drysdale Street , London N1 6ND
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