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My Pad, the estate agency with a difference, formed to provide excellent customer service to all our clients; we focus on you! We boast a fabulous range of high quality, houses, flats, penthouses and luxury apartments in and around Islington.

16 Essex Road
Islington,London
Greater London
N1 8LN
020 7226 3533

 
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Oct 14,2015
Minithumbdown
By:
Oct 14,2015
0 people found
this helpful
Awful service. Called inquiring about a few properties on their website. Nick the letting agent was busy & would call me back. He didn't. I called 3 times the next day and only spoke to him when I insisted I'd hold until he was free. He then was to call me back to confirm viewing a property. He didn't. I called a further 5 more times the next day. Finally got through to him at 6pm to be told he'd call me back in 2 mins. He didn't. I called the following morning again to be told he'd confirm ...
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By: Marilyn
Oct 29, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our My Pad branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Nov 28,2011
Minithumbdown
By:
Nov 28,2011
1 people found
this helpful
Was required to pay a full deposit (£5k) well before the move in date (2 weeks prior). The maintenance work that was agreed upon by the landlord (to be completed by the move in date) hadn't been completed when the agent gave the flat keys to me. Also, the keys we were given were copies of copies & we were subsequently locked out as the keys were faulty. Most of the fault lies with the landlord, but the agency didn't provide me with a copy of the lease, a receipt for monies paid etc until ...
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