• Staff picture
    Jodie Collins
  • Staff picture
    Kirsten
  • Staff picture
    Emma
  • Staff picture
    Paige
My Lets are a team of local agents giving a real local service.

With over 45 years of combined industry experience in the Brighton & Hove market alone and with our careful attention to detail and a very real understanding of today's market, we offer you a very experienced team in the area to market your most valuable asset to let.

My Lets is an established independent family owned agency.

Being an independent agent is very important to us, it enables us to have the flexibility to me
Read full description...My Lets are a team of local agents giving a real local service.

With over 45 years of combined industry experience in the Brighton & Hove market alone and with our careful attention to detail and a very real understanding of today's market, we offer you a very experienced team in the area to market your most valuable asset to let.

My Lets is an established independent family owned agency.

Being an independent agent is very important to us, it enables us to have the flexibility to meet all our clients individual needs and adapt to each different situation presented in a personal and friendly fashion.

Our Values are both ethical and traditional, combining this with the latest industry software and tools, means that we can offer the maximum and the most effective exposure thereby guaranteeing you the very finest marketing package for your property.

We are measured by our clients and believe that every home and every person are individual. Above all, delivering our service in an honest, approachable and reliable manor is a key driver to our business ethics.
My Lets

176 Church Road
Hove
East Sussex
BN3 2DL
01273 626 494

www.mylets.agency/

Properties for Sale
Properties to Rent

“ Most patient and efficient... ”

Jun 10,2018
Minithumbup
Paige
By: 'jacqueline'
Jun 10,2018
0 people found
this helpful
Paige has been both efficient, reliable and patient over the last two and a half years in both arranging tenants and organising repairs and maintenance with my flat. Also in responding to my concerns . I have appreciated her help and reliability....
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Comment on agent fees
Average at 10%
Was this helpful? Yes

“ Very efficient... ”

Apr 23,2018
Minithumbup
Paige
By: 'Marsha'
Apr 23,2018
0 people found
this helpful
Paige was very responsive and efficient throughout the initial inquiry and referencing process. She was very patient and ensured we were happy with the information provided....
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Comment on agent fees
Fees are a bit on the higher end, but appreciate many other agents charge more. However, would like to see a discount when there are two applicants instead of paying double the fees.
Was this helpful? Yes

“ EXCELLENT EMMA!... ”

Apr 12,2018
Minithumbup
Emma
Emma
By: 'Franklin'
Apr 12,2018
0 people found
this helpful
Emma was such a pleasure to deal with throughout. Always helpful and responded quickly when there was a minor issue with the property. Always smiling when you go into the office and her customer service was 10/10. An asset to your company!...
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Was this helpful? Yes
Dec 05,2017
Minithumbup
By: 'Harriet Naylor'
Dec 05,2017
0 people found
this helpful
I have rented from My Lets for the previous year and have always found them helpful and professional. Throughout my tenancy they were always quick to respond and help out when problems arose. Having just moved out recently, My Lets continued to be helpful and ...
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Was this helpful? Yes
Nov 28,2017
Minithumbup
Jodie Collins
By: 'Rod'
Nov 28,2017
1 people found
this helpful
Jodie has been managing my property since the start of 2017 and I have been very impressed by the level of service provided by MyLets generally. Jodie has responded to all of my enquiries swiftly and helpfully. When my previous tenants departed, she found new tenants ...
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Comment on agent fees
The fees are competitive
Was this helpful? Yes
Oct 04,2017
Minithumbup
By: 'Karen Long'
Oct 04,2017
1 people found
this helpful
My experience with My Lets has been very pleasant. I was a tenant with them for 3 years and all communications with the staff at My Lets has been very professional and helpful. I would definitely recommend them and would use them again. Polite and friendly ...
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Was this helpful? Yes
Oct 03,2017
Minithumbup
Jodie Collins
Emma
By: 'Alex Edwards'
Oct 03,2017
1 people found
this helpful
Very helpful and efficient. Could not have asked for a better agent to help me move from London to Brighton. Many thanks to Jodie and the team!...
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Comment on agent fees
The fees are standard, but it is annoying that you have to use their cleaning services at the end of the tenancy.
Was this helpful? Yes
Sep 26,2017
Minithumbup
Jodie Collins
By: 'Gabriella'
Sep 26,2017
1 people found
this helpful
Jodie was very professional, quick and accommodating. I was mostly in contact with her through email, and there was no problems at all. Also - I love my new place....
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Was this helpful? Yes
Apr 05,2017
Minithumbup
Kirsten
By: 'BKB'
Apr 05,2017
0 people found
this helpful
Excellent agent who treats tennants like people. Very helpful. A rare find in estate agents! Agency is quick to repond with maintenance issues, overall the best estate agent I have dealt with as a tennant....
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Was this helpful? Yes
Dec 09,2016
Minithumbup
Jodie Collins
By: 'Christine'
Dec 09,2016
0 people found
this helpful
The whole process was really easy, efficient and informative, from the viewing to the signing and Jodie was really friendly and helpful...
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Comment on agent fees
Fees were reasonable and cheaper than other agents that have treated me worse
Was this helpful? Yes
Sep 02,2016
Minithumbup
By: 'Celia Davies'
Sep 02,2016
0 people found
this helpful
This is my first experience of having an agent manage a property for me, and I have been encouraged by Bryony's efficiency and that she always replies promptly and politely to any queries I may have....
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Comment on agent fees
good
Was this helpful? Yes
Aug 23,2016
Minithumbup
Paige
By: 'Stephen'
Aug 23,2016
0 people found
this helpful
I have been a tenant for the past five years and have enjoyed it immensely. The staff are friendly and kind, especially Paige. I see myself living here for many years to come....
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Comment on agent fees
Excellent
Was this helpful? Yes
Aug 11,2016
Minithumbup
Paige
By: 'Frank'
Aug 11,2016
0 people found
this helpful
Our experience of the service from Paige has been excellent. She has kept us informed of progress with the issues with letting the flat and provided a good link between us and the tenants. Helpful and a pleasure to work with....
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Comment on agent fees
The right level for the work involved.
Was this helpful? Yes
Jul 20,2016
Minithumbup
Jodie Collins
By: 'AAE'
Jul 20,2016
0 people found
this helpful
Jodie was very helpful all along the process and reactive . She was in touch with me for the last few weeks by email from the moment they started to check the reference . i talked to her on the phone once for sure and I would ...
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Comment on agent fees
The agent's fee are quite high . I have the feeling I still have a lot of thing to pay - this is the first time I am dealing with an agency maybe that's why I am not used of it .
Was this helpful? Yes
Jul 08,2016
Minithumbup
Paige
By: 'John Wall'
Jul 08,2016
0 people found
this helpful
I have been with Stephanie Reed since I bought my flat some five years ago & I have been very pleased with the service I have received. Paige has always been efficient, dealing with queries/maintenance work/ invoices etc promptly, effectively and professionally. I am ...
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Comment on agent fees
I'm on 10%.of the rent which I think these days is reasonable.
Was this helpful? Yes
Jul 05,2016
Minithumbup
Paige
Jodie Collins
By: 'Landlord'
Jul 05,2016
0 people found
this helpful
We have been with Stephanie Reed Residential for a number of years as landlord with a 12 monthly renewal of rental agreement on a leasehold flat, and have always been very happy and completely satisfied. Paige Field is absolutely great!! She is always very patient, and ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 30,2016
Minithumbup
Paige
By: 'Paige'
Jun 30,2016
0 people found
this helpful
I have total confidence in leaving my property is Paige's more than capable hands. A true professional. Very efficient. Good communications and pleasant....
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Comment on agent fees
Good service and sensible fees
Was this helpful? Yes
Jun 29,2016
Minithumbup
Paige
By: 'Laura Raymond'
Jun 29,2016
0 people found
this helpful
Paige is professional and friendly and from showing us the current property I rent to arranging the paper work she has been excellent. We recently had issues in the whole block of flats with water and drains and she got to the root cause of ...
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Comment on agent fees
acceptable and the renewal fee is less than others charge
Was this helpful? Yes
Jun 28,2016
Minithumbup
Jodie Collins
Paige
By: 'Mrs S'
Jun 28,2016
0 people found
this helpful
Jodie & Paige have been extremely helpful in letting out my property. As a new landlord I wasn't too sure on all of the rules and regulations but they made letting out my property as stress free as possible. I would very much recommend them ...
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Comment on agent fees
On par with other agents
Was this helpful? Yes
Mar 30,2016
Minithumbup
By: 'Nico'
Mar 30,2016
0 people found
this helpful
8 years in Brighton & Hove renting properties and with the letting agencies not always a good experience. In this case Mylets and specially Bryony top ten. Had a few little issues the day that I moved and she sorted it out in less than 24 hours... ...
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Comment on agent fees
Not excessive fees. Pretty reasonable.
Was this helpful? Yes
Mar 04,2016
Minithumbup
By: 'Aga'
Mar 04,2016
0 people found
this helpful
Finally someone who is listening to us. Excellent customer service. Professional and caring. All issues quickly and effectively dealt with....
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Was this helpful? Yes
Dec 11,2015
Minithumbup
By: 'Jordan'
Dec 11,2015
0 people found
this helpful
Bryony managed to solve a long standing issue (6 months +) for me extremely quickly. She was extremely professional and is a true asset to Mylets!...
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Was this helpful? Yes
Dec 02,2015
Minithumbup
By: 'Alison Robinson'
Dec 02,2015
0 people found
this helpful
My daughter is a 19 year old student who moved from the Durham area to study at the University of Brighton in September. Unfortunately she wasn't allocated a place in the Halls of Residence so had the daunting task of locating a private rented property to ...
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Comment on agent fees
About average
Was this helpful? Yes
Nov 28,2015
Minithumbup
Kirsten
By: 'Helen'
Nov 28,2015
1 people found
this helpful
As an ex tenant of Harrington Road I would like to say that the flat had a lot of problems at first which were dealt with quickly and efficiently by Kirsten. Kirsten kept me informed regarding repairs at all times which eased the way into ...
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Comment on agent fees
No tenant is ever happy with fees as they are always very expensive.
Was this helpful? Yes
Nov 26,2015
Minithumbup
By: 'Shiva Davoodi'
Nov 26,2015
0 people found
this helpful
Found our property via mylets, and dealt with Rich who was both friendly and professional and sorted out all the details promptly and with no fuss. His customer service skills were impeccable and communicated with us on a regular basis to ensure we were comfortable ...
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Was this helpful? Yes
Nov 26,2015
Minithumbup
By: 'Barbara'
Nov 26,2015
1 people found
this helpful
My Lets are incredibly helpful and the team of professional staff are well informed and always happy to help. I find it easy to communicate and gets information from them, with the staff there always keeping me well informed up to date, especially the maintenance ...
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Was this helpful? Yes
Nov 25,2015
Minithumbup
By: 'Millie'
Nov 25,2015
0 people found
this helpful
Had a great experience with mylets hove branch and their staff. Punctual, reliable and helpful throughout the process. Would certainly recommend...
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Was this helpful? Yes
Areas covered
  • BN3
  • BN1
  • BN2
  • BN43
  • BN42
  • BN41
  • BN10
  • BN11
  • BN12

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 1 21 8 0 0 0 0 1 2

Agent Fees

Fees

We are required by law to disclose all charges and the information given below is provided to ensure you are fully informed of any fees and costs involved in renting a property through My Lets. If you have any question at all then please give a member of the My Team call and we will be happy to talk you through everything.

Agency Fees

Tenancy Application Fee £240.00 per adult applicant inc VAT - this includes the tenant referencing fees and tenancy administration costs.

Guarantor Application Fee £100.00 per guarantor inc VAT – guarantors must be UK home owners and earn three times the covering share.

Company Application Fee £420 inc VAT

Prior to moving in you need to pay:

One month's rent in advance (this amount could be more if you opt to pay in advance for 6 or 12 months)

Tenancy deposit - Usually equal to 6 weeks rent, but if a larger deposit is required you will be notified (ie if you pay an additional pet deposit)

Check Out Fees:

£40.00 for a room £240.00 for a 6 bed
£60.00 for a 1 bed / studio £280.00 for a 7 bed
£80.00 for a 2 bed £320.00 for a 8 bed
£120.00 for a 3 bed £360.00 for an 9 bed
£160.00 for a 4 bed £400.00 for a 10 bed
£200.00 for a 5 bed
Last updated at 2:22 PM 30/10/2017 by allAgents

Complaints Procedure

Lettings: Email complaints@mylets.agency
Last updated at 2:22 PM 30/10/2017 by allAgents

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