• Jodie Collins
    Jodie Collins
  • Kirsten Baiden-Amissah
    Kirsten Baiden-Amissah
  • Richard Greenfield
    Richard Greenfield
  • Emma Brooks
    Emma Brooks
  • Emma Pook
    Emma Pook
  • Rachel Fox
    Rachel Fox
  • George Danahar
    George Danahar
  • upload your photo
    Jack Pook
  • Paige Field
    Paige Field
My Sales and My Lets are a team of local agents giving a real local service.

With over 45 years of combined industry experience in the Brighton & Hove market alone and with our careful attentio
Read full description...My Sales and My Lets are a team of local agents giving a real local service.

With over 45 years of combined industry experience in the Brighton & Hove market alone and with our careful attention to detail and a very real understanding of today's market, we offer you a very experienced team in the area to market your most valuable asset be it for sale or to let.

My Sales and My Lets is an established independent family owned agency.

Being an independent agent is very important to us, it enables us to have the flexibility to meet all our clients individual needs and adapt to each different situation presented in a personal and friendly fashion.

Our Values are both ethical and traditional, combining this with the latest industry software and tools, means that we can offer the maximum and the most effective exposure thereby guaranteeing you the very finest marketing package for your property.

We are measured by our clients and believe that every home and every person are individual. Above all, delivering our service in an honest, approachable and reliable manor is a key driver to our business ethics.
 


Properties for sale
Properties for rent
Dec 02,2015
Minithumbup
By:
Dec 02,2015
Featured Review
0 people found
this helpful
My daughter is a 19 year old student who moved from the Durham area to study at the University of Brighton in September. Unfortunately she wasn't allocated a place in the Halls of Residence so had the daunting task of locating a private rented property to share with other students. They decided to rent a property with My Lets however after they moved in they noticed a number of repairs which required attention. These repairs were reported direct to Bryony who liaised with the landlord on the ten...
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Comment on agent fees
About average
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
Featured Review
2 people found
this helpful
Every student approaches the task of finding accommodation with at least some level of trepidation. This is, in most cases, entirely justified. Take it from someone who has had the undesirable task of sifting through the pond life that constitutes the Brighton & Hove letting 'scene', it's pretty grim out there. Enter Bryony; Professional, personable and willing to go above and beyond for the customer, not to mention, the rarest of qualities to find in an estate agent, honest. A ray of sunlig...
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
Featured Review
0 people found
this helpful
Jodie was very helpful all along the process and reactive . She was in touch with me for the last few weeks by email from the moment they started to check the reference . i talked to her on the phone once for sure and I would have been happier with more calls because I was quite worried for my references - they was some delays to get the information from previous landlord and workplace and it stressed me a lot because I was not aware about it - I had to check if all was okay- it is now sorted a...
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Comment on agent fees
The agent's fee are quite high . I have the feeling I still have a lot of thing to pay - this is the first time I am dealing with an agency maybe that's why I am not used of it .
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Nov 28,2015
Minithumbup
By:
Nov 28,2015
Featured Review
1 people found
this helpful
As an ex tenant of Harrington Road I would like to say that the flat had a lot of problems at first which were dealt with quickly and efficiently by Kirsten. Kirsten kept me informed regarding repairs at all times which eased the way into the letting stress free. Most newly converted flats have teething problems I accepted that, but I lived for three happy years in that wonderfully sunny garden flat with no further problems. Sadly my work took me away from the area or I would still probably ...
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Comment on agent fees
No tenant is ever happy with fees as they are always very expensive.
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
Featured Review
0 people found
this helpful
We have been with Stephanie Reed Residential for a number of years as landlord with a 12 monthly renewal of rental agreement on a leasehold flat, and have always been very happy and completely satisfied. Paige Field is absolutely great!! She is always very patient, and extremely helpful in every way, she is a complete credit to Stephanie Reed Residential (now MyLets). We met Jodie Collins at the celebration opening on the 10th June 2016 and I am sure both Paige and Jodie will be an excellent te...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 09,2016
Minithumbup
By:
Sep 09,2016
0 people found
this helpful
After disappointing start * which was vague and did not inspire confidence, Bryony Long took over and was excellent in every respect, Five stars!...
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Comment on agent fees
Average
Was this helpful? Yes
Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
This is my first experience of having an agent manage a property for me, and I have been encouraged by Bryony's efficiency and that she always replies promptly and politely to any queries I may have....
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Comment on agent fees
good
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
I have been a tenant for the past five years and have enjoyed it immensely. The staff are friendly and kind, especially Paige. I see myself living here for many years to come....
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Comment on agent fees
Excellent
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Our experience of the service from Paige has been excellent. She has kept us informed of progress with the issues with letting the flat and provided a good link between us and the tenants. Helpful and a pleasure to work with....
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Comment on agent fees
The right level for the work involved.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Paige has provided excellent service and support to us in helping to communicate and negotiate with tenants and services.She has always provided calm and considerate assistance....
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Comment on agent fees
Competitive
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
I have been with Stephanie Reed since I bought my flat some five years ago & I have been very pleased with the service I have received. Paige has always been efficient, dealing with queries/maintenance work/ invoices etc promptly, effectively and professionally. I am really glad she is giving continuity to the company....
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Comment on agent fees
I'm on 10%.of the rent which I think these days is reasonable.
Was this helpful? Yes
Jun 30,2016
Minithumbup
By:
Jun 30,2016
0 people found
this helpful
As a tenant in Shoreham for the past two years, I'd just like to say how helpful, friendly and professional Paige has been with all my dealings with the office. She is always quick to help, and sorts out inquires in a prompt, polite manner. In my opinion she is a real asset to the company....
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Comment on agent fees
good
Was this helpful? Yes
Jun 30,2016
Minithumbup
By:
Jun 30,2016
0 people found
this helpful
I have total confidence in leaving my property is Paige's more than capable hands. A true professional. Very efficient. Good communications and pleasant....
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Comment on agent fees
Good service and sensible fees
Was this helpful? Yes
Jun 30,2016
Minithumbup
By:
Jun 30,2016
0 people found
this helpful
All good, no complaints.Have been a landlord for around 12 years. Will miss Tracy but am optimistic about new owners Stan Park...
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Comment on agent fees
Always could be lower
Was this helpful? Yes
Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
Paige is professional and friendly and from showing us the current property I rent to arranging the paper work she has been excellent. We recently had issues in the whole block of flats with water and drains and she got to the root cause of the problem by 9.30 the next day....
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Comment on agent fees
acceptable and the renewal fee is less than others charge
Was this helpful? Yes
Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
Jodie & Paige have been extremely helpful in letting out my property. As a new landlord I wasn't too sure on all of the rules and regulations but they made letting out my property as stress free as possible. I would very much recommend them to any landlord looking for a stress free process....
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Comment on agent fees
On par with other agents
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
8 years in Brighton & Hove renting properties and with the letting agencies not always a good experience. In this case Mylets and specially Bryony top ten. Had a few little issues the day that I moved and she sorted it out in less than 24 hours... Terrific! Richard was really good and very profesional when showing my the property and doing all the references process....
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Comment on agent fees
Not excessive fees. Pretty reasonable.
Was this helpful? Yes
Mar 04,2016
Minithumbup
By:
Mar 04,2016
0 people found
this helpful
Finally someone who is listening to us. Excellent customer service. Professional and caring. All issues quickly and effectively dealt with....
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Feb 10,2016
Minithumbup
By:
Feb 10,2016
0 people found
this helpful
Bryony is a shining star, always helpful, understanding and prompt with sorting out maintenance issues. We feel very fortunate to have her working for the agency as she is the right person at right place and you can count on her whenever you have any issues....
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Comment on agent fees
reasonable
Was this helpful? Yes
Feb 10,2016
Minithumbup
By:
Feb 10,2016
0 people found
this helpful
I Started Using Mylets Agency in May 2015 and there have been a few Problems and queries i have had along the way but as soon as Bryony took over my account, I have found her very pleasant and helpful and Bryony is an extremely competent at her job and has actually gone above and beyond to help me with a Matter that has occurred with my flat recently. I think Bryony is an asset to the company...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 29,2015
Minithumbup
By:
Dec 29,2015
0 people found
this helpful
Bryony has recently joined My Lets and has quickly resolved a couple of issues that had been outstanding for nearly two months. She has been very professional and gives me confidence that any other maintenance issues that arise will be dealt with efficiently. Thank you!...
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Was this helpful? Yes
Dec 11,2015
Minithumbup
By:
Dec 11,2015
0 people found
this helpful
Bryony managed to solve a long standing issue (6 months +) for me extremely quickly. She was extremely professional and is a true asset to Mylets!...
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Was this helpful? Yes
Nov 26,2015
Minithumbup
By:
Nov 26,2015
0 people found
this helpful
Found our property via mylets, and dealt with Rich who was both friendly and professional and sorted out all the details promptly and with no fuss. His customer service skills were impeccable and communicated with us on a regular basis to ensure we were comfortable and sorted in our new property. Would definitely recommend mylets and rich in particular for future property searches....
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Was this helpful? Yes
Nov 26,2015
Minithumbup
By:
Nov 26,2015
0 people found
this helpful
My Lets are incredibly helpful and the team of professional staff are well informed and always happy to help. I find it easy to communicate and gets information from them, with the staff there always keeping me well informed up to date, especially the maintenance department....
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Was this helpful? Yes
Nov 25,2015
Minithumbup
By:
Nov 25,2015
0 people found
this helpful
Had a great experience with mylets hove branch and their staff. Punctual, reliable and helpful throughout the process. Would certainly recommend...
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Was this helpful? Yes
Sep 28,2015
Minithumbdown
By:
Sep 28,2015
3 people found
this helpful
I wish I had gone elsewhere! A tenant moved into my house last week, I am yet to receive any money, any communication, a copy of the contract, I don't even know if a contract has been signed or how long for. My tenant advised me that she was moving in and on what date. The communication is appalling. I had 5 people turn up to view my house, all at the same time, with no advance notice from the agent and Richard didn't even turn up to do the viewing. I had zero feedback from any viewings and when...
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Was this helpful? Yes
Sep 26,2015
Minithumbdown
By:
Sep 26,2015
3 people found
this helpful
Mylets have failed me at every single point of contact and I wish I had never rented from them. From lying to me at the initial viewing (Richard) changing my move in date at the last minute, lying about the reason for the change, attempting to 'steal' money from me by making 'a mistake' on the recording of how much deposit I had paid, to the ABSOLUTE UNPROFFESSIONALISM of each and every member of staff I have had contact with. Most notably 'Julie' who is in charge of maintenance, if you have the...
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Was this helpful? Yes
Jun 25,2015
Minithumbdown
By:
Jun 25,2015
2 people found
this helpful
I was due to view a property at 5pm on Harrington Road on 24/06/15. I arrived 5 mins early to be on time and waited until 5.15pm for the Richard (My Lets Agent) to arrive but he didn't so I called the office. I spoke to Richard who advised me he tried to call me but couldn't get through or leave a msg! I said I find that very hard to believe and your fobbing me off because myself and another potential customer who was also due to view the same property also had no telephone call or voicemail fro...
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Was this helpful? Yes
Feb 26,2015
Minithumbdown
By:
Feb 26,2015
2 people found
this helpful
I can honestly say that I wish I had never rented from 'My Lets'. Property was advertised as ewly carpeted and painted and professionaly cleaned. I enter the property to find a nasty, damaged carpet, black mould up the walls and all over the bathroom!a broken a stench that made my eyes water! Not to mention that the property was absolutely filthy! Having been forced to stay there as I was studying; I endured countless leaks from the roof that were reported copious times (and totally ignored) I...
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What agent could do to change your mind?
Listen, don\'t talk over peole like your opinion is more important (you\'re almost always wrong) Be accountable for your actions stop lying to people stop kidding yourself that you are actually able to handle the workload that you have, seen as that was always your excuse for not actually doing your jobs. oh..and change your attitudes..they stink worse than the flats that you rent out to people. stop presuming that everyone you deal with has absolutely no intelligence it\'s a disgusting atitude to have. (and you\'re wrong)
Comment on agent fees
Hidden, ridiculous and not worth it as they\'re not capable of fulfilling their end of the bargain.
Was this helpful? Yes
Oct 31,2014
Minithumbdown
By:
Oct 31,2014
2 people found
this helpful
I am the mother and guarantor for my son who moved into this flat in September 2013. The rent comes directly from my account. The flat was a state when they moved in. It had not been cleaned and needed painting. My Lets said that they would send someone round - they never did. My son and his flatmate left the flat on September 15th 2014 - it is now October 30th and they have still not received their deposit back. The letter from My Lets - says that I will be charged £175 for the repa...
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What agent could do to change your mind?
Cleaned and presented the flat as described in the contract in the first instance. Not charged again for something that was never done in the first instance Processed the end of contract in a timely manner
Was this helpful? Yes
May 02,2014
Minithumbdown
By:
May 02,2014
1 people found
this helpful
Most appalling customer service ever, the woman who is supposed to be in charge of the accounts couldn't even work out the maths of my rent, I had to do it for her. Nothing was ever fixed. The workman they use are terrible so nothing ever gets done. I was regularly without hot water in the first 8 months I was there. And on leaving have been charged £50 just to move out - the check out lady didn't even know anything about this! absolute con of a company. One of the worst i have ever rented...
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What agent could do to change your mind?
Arranged maintenance themselves not left me to do it. Not charged my deposit for damage caused by the electrician
Was this helpful? Yes
Sep 04,2013
Minithumbdown
By:
Sep 04,2013
1 people found
this helpful
Never called me back, I made an offer for a flat, had to chase them up for a WHOLE WEEK to hear an answer. They\'re rude, cold lifeless estate agents who have no interest and enthusiasm in what they\'re doing. Worst agents. No manners. Gave the landlord a completely different offer to what I had given so also a miscommunication. Overall I wouldn\'t go near Mylets Brighton with a bargepole. So unhelpful it was unreal, if I could have dealt with the landlord directly all would have been fine but t...
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What agent could do to change your mind?
Not be moody. Answer my calls. Get back to me. Listen/acknowledge voicemails. Don\'t leave me on hold for 40 mins. Smile. Don\'t look like you don\'t give a shit. Actually be helpful e cause you\'re changing ppls lives and giving them security in finding a place to live.
Was this helpful? Yes



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