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    Steve Currie
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    Neil Chatham
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    Kat Usher
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    Craig Stephens
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    Company In-general
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Murray & Currie

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Properties for Sale
Properties to Rent

“ Do not rent with this company... ”

Apr 04,2018
Minithumbdown
Company In-general
By: 'G'
Apr 04,2018
0 people found
this helpful
One of the most unprofessional companies I've ever dealt with in my life. I honestly wonder how some of the agents have jobs there as every one that we dealt with was incompetent in simple tasks to say the least. Make sure that you ...
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Comment on agent fees
Bad
Was this helpful? Yes
Jan 24,2018
Minithumbdown
Company In-general
Steve Currie
By: 'Rachael'
Jan 24,2018
4 people found
this helpful
Do no let with Murray and Currie. We have trouble from the 1st day of moving in with no heating boiler not working...this happened 4 times within the year of living in property. Took days to get fixed and had a baby in the flat ...
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Was this helpful? Yes
Sep 20,2017
Minithumbdown
John Forsythe
Sam Palmer
By: 'Puffinfan'
Sep 20,2017
5 people found
this helpful
As a landlord I trusted Murray and Currie with our rental property in Edinburgh. Initially the results were ok and they found a tenant for us for one year. However during the tenancy it became apparent that they did not deliver. The flat had wateringress ...
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Comment on agent fees
The fees are in line with the fees in the market. We feel however that they did not deliver appropriately.
Was this helpful? Yes
Aug 24,2017
Minithumbdown
By: 'scottishrenter'
Aug 24,2017
3 people found
this helpful
Worst Letting Agent EVER ! non compliant and UNPROFESSIONAL on EVERY LEVEL! Disgrace on every level. Do not use this agent....
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Comment on agent fees
bad
Was this helpful? Yes
Aug 22,2017
Minithumbdown
By: 'Angry'
Aug 22,2017
1 people found
this helpful
Utterly unprofessional. Disgraceful, shameful cowboys who use a dodgy itinerary/cleaning company and try to fleece the deposit for no valid reason, only financial gain. If you have the misfortune to rent from M&C take comprehensive photos when you move in and out. ...
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Was this helpful? Yes
Jun 25,2017
Minithumbdown
By: 'Aberdeen'
Jun 25,2017
3 people found
this helpful
All I can say do not approach this bad company. You will regret if you do not listen. Only thing they are very professional is asking for money....
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Comment on agent fees
Very bad
Was this helpful? Yes
May 18,2017
Minithumbup
Steve Currie
Aimee Stephen
By: 'Graeme Henry'
May 18,2017
0 people found
this helpful
I have just bought a property through Murray & Currie Property in Edinburgh's New Town. I wanted to highlight the excellent service levels provided from the start of my search to collecting the keys. They pro-actively found me the perfect new home in an off-market ...
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Was this helpful? Yes
May 17,2017
Minithumbdown
By: 'Rm'
May 17,2017
1 people found
this helpful
TERRIBLE we have been told lies since we moved. Over all Disgarace of a company, stay away *. do NOT go with this letting agent just a let down of lies!...
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Comment on agent fees
Bad
Was this helpful? Yes
Apr 15,2017
Minithumbdown
By: 'EB'
Apr 15,2017
2 people found
this helpful
They weren't great to be honest. Repairs were slow and it's taking us 3 months to get our deposit back as they put it in with safe deposit Scotland. I wouldn't recommend them....
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Was this helpful? Yes
Apr 14,2017
Minithumbup
Company In-general
By: 'Caroline'
Apr 14,2017
0 people found
this helpful
I have nothing but positive comments to make about Murray and Currie. When I arrived in Edinburgh it was tricky finding time to attend viewings during working hours. They were by far the most flexible agency when it came to arranging after-work viewings. They were ...
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Comment on agent fees
There were no agent's fees which was great.
Was this helpful? Yes
Mar 27,2017
Minithumbdown
By: 'NeverMurrayAndCurrieAgain'
Mar 27,2017
1 people found
this helpful
A shameless disgraceful company. Throughout the year, the agency never replied to calls after we paid the deposit. When we turned up, the flat was in a dirty state (carpet stained, floor tiles damaged, light bulbs missing), but the documents say everything is cleaned and ...
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Comment on agent fees
Bad, roughly £100 a month added to the rent. Hence it's "free".
Was this helpful? Yes
Mar 23,2017
Minithumbdown
By: 'pete'
Mar 23,2017
0 people found
this helpful
Been waiting to review them until I got a bit of my deposit back. To start off, as most people only read the first line, they left us with no heating in our living room for 3 months through winter. One day they turned up and ...
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Was this helpful? Yes
Jan 17,2017
Minithumbup
Alex Blair
By: 'Mrs. M.Kanis'
Jan 17,2017
2 people found
this helpful
Effective and efficient service. Extremely helpful and professional. Alex will make sure that he will find you the most suitable property in the fastest time possible. Highly recommend!...
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Was this helpful? Yes
Dec 09,2016
Minithumbup
By: 'Sam'
Dec 09,2016
0 people found
this helpful
Great service. My partner and I moved here from Australia and that have made the transition very smooth. The apartment was clean, fully furnished and ready to go....
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Was this helpful? Yes
Nov 25,2016
Minithumbup
Alex Blair
By: 'Sue'
Nov 25,2016
0 people found
this helpful
Great service by all the staff. No problem recommending them at all as a letting agent. Thanks very much to you all...
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Was this helpful? Yes
Nov 12,2016
Minithumbup
Verity Scougal
Verity Scougal
By: 'Gemma'
Nov 12,2016
0 people found
this helpful
I give Verity 5 stars as from the minute I walked into murray and Currie I was warm welcomed and even the correspondence prior to meeting was efficient and informative. Verity made everything very clear and I knew exactly what I was getting into. She was ...
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Was this helpful? Yes
Sep 26,2016
Minithumbdown
By: 'Bc1'
Sep 26,2016
6 people found
this helpful
** I Only gave one star because I HAD to give a star. In all my years of renting properties, i have never once felt compelled enough to write a review regarding a letting agents. When my friends said 'Murray and Currie are bad' I brushed ...
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Was this helpful? Yes
Jun 17,2016
Minithumbdown
By: 'Natalie72'
Jun 17,2016
1 people found
this helpful
Avoid at ALL costs! Murray & Currie are an absolute disgrace & not fit to let properties! They have no interest in you once you have signed, my partner & I were left without a working fridge or freezer for 3 weeks & their response throughout ...
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Comment on agent fees
Bad
Was this helpful? Yes
Apr 01,2016
Minithumbdown
By: 'HNaismith'
Apr 01,2016
3 people found
this helpful
AVOID! AVOID AVOID! You are not treated like a valued customer or even like they want you as a customer. I'm sick and tired of feeling like they are doing me a favour! I pay almost £1,000 a month in rent so you'd think it ...
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Was this helpful? Yes
Mar 07,2016
Minithumbup
Verity Scougal
By: 'Elizabeth'
Mar 07,2016
0 people found
this helpful
Gave Verity 3 properties to rent price and all were rented within a 2 weeks of going on the market, realistic rental advised, competent viewing and very good feedback from tenants. Very well presented and offices clean and tidy. Would recommend Murray and Currie fees very reasonable, ...
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Comment on agent fees
Very good
Was this helpful? Yes
Feb 01,2016
Minithumbdown
By: 'BB Scotland'
Feb 01,2016
2 people found
this helpful
This company cost me thousands of pounds - do not use them under any circumstances. To say their service was terrible is an understatement. I am a landlord renting a property in Edinburgh. The tenants they got for me were unsuitable, they NEVER did any ...
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What agent could do to change your mind?
They increased their percentage take without notification and they didn't manage the property as I was paying them to do - if they had been doing their job it would have been acceptable, but because they didn't it was daylight robbery.
Attached Files
Comment on agent fees
They increased their percentage take without notification and they didn't manage the property as I was paying them to do - if they had been doing their job it would have been acceptable, but because they didn't it was daylight robbery.
Was this helpful? Yes
Jan 28,2016
Minithumbup
Sara In Maintenance
Claire Customer Service
By: 'Ms I Stevenson'
Jan 28,2016
0 people found
this helpful
Am so pleased with the Staff upgrade at Murray and Currie that I felt compelled to write a review. I have been renting a property in Edinburgh from M&C for the last couple of years and although they always got the job done, ...
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Was this helpful? Yes
Dec 08,2015
Minithumbdown
By: 'Kasia'
Dec 08,2015
7 people found
this helpful
Happy with the service? You will probably tell 5 of your friends. Unhappy? You will tell up to a 100. I wouldn't normally spent my time doing so, but if I could only warn ONE person off using this company, then I will be able to sleep ...
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Was this helpful? Yes
By: Renata
Dec 22, 2016
View all comments (2)
Hi - I am currently going through a dispute with m&c and I would like to discuss with you, they did exactly the same thing to me! It's so upsetting! Not sure if you can see my email address? Thanks ...
Dec 04,2015
Minithumbdown
Company In-general
By: 'Annoyed prospective customer'
Dec 04,2015
2 people found
this helpful
Having booked a viewing I arrived early and waited until 10 minutes after the scheduled time to phone the office as no agent had showed up. I phoned the office and after being put on hold I was then told that my viewing had been cancelled ...
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Was this helpful? Yes
Sep 11,2015
Minithumbup
Alex Blair
By: 'J Brown'
Sep 11,2015
0 people found
this helpful
I can say with absolute certainty that Alex and the team in Edinburgh helped me to the utmost. I arrived in Edinburgh with a couple of properties to view and was surprised that the majority of Lettings Agents did not work at the weekend. Alex ...
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Was this helpful? Yes
Jul 28,2015
Minithumbdown
Craig Stephens
Trevor Mapara
By: 'no'
Jul 28,2015
3 people found
this helpful
It is difficult to describe all of the faults with the service we received: They have lost us money through driving tenants out of their lease by over-baring and incompetent factoring and inspections. They have lied to us. They have failed to reclaim a deposit ...
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What agent could do to change your mind?
Following through with action after their numerous apologies would have helped to redress the faults, but their strategy seems to be to apologise abjectly (mostly verbally) and to do nothing.
Attached Files
Comment on agent fees
For the atrocious service we ought to have been reimbursed all of the fees we have paid.
Was this helpful? Yes
Jul 23,2015
Minithumbup
By: 'Julie Mcneill'
Jul 23,2015
0 people found
this helpful
I cannot recommend this agent highly enough. Staff are friendly, helpful and willing to go the extra mile. I have found the service to be professional and staff deliver exactly what I would expect. Good service is hard to find, credit where credit is due!...
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Was this helpful? Yes
By: kath bume
Nov 02, 2016
View all comments (1)
Reviews praising your brother Scott don't count Julie. I'm sure there are a few more 5 star ones in a similar vein ...
Nov 11,2014
Minithumbdown
Aimee Stephen
By: 'JH'
Nov 11,2014
10 people found
this helpful
Absolute cowboys, really unprofessional. Never dealt with any issues we were constantly passed from one person to a next. Then tried to fleece us on our deposit. We had not done an inventory they tried to tell us that we were liable because we had ...
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Was this helpful? Yes
Oct 31,2014
Minithumbdown
By: 'Lu'
Oct 31,2014
4 people found
this helpful
Worst 'letting agency ' I had to deal with, I agree with all the reviews I read in here. Following my Odyssey. The first room A guy moved from this room and was try to subletting it for his last month of contract to not ...
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What agent could do to change your mind?
do their job, but that requires ability and honesty which they absolutely ignore.
Attached Files
Comment on agent fees
Waste of money.
Was this helpful? Yes
Oct 26,2014
Minithumbdown
By: 'Disgruntled and impatient tenant'
Oct 26,2014
6 people found
this helpful
I am not typically a person who spends the time writing a review (good or bad) but if I could only warn one person off using this company then I will be able to sleep better at night. Murray and Currie are inefficient, disorganised, unrealistic ...
read full review
What agent could do to change your mind?
Do the job of a letting agent.
Attached Files
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 6 11 26 0 0 1 0 0 3

Agent Fees

2013: We no longer charge agency fees. Thank You. Murray & Currie
Last updated at 8:19 PM 04/04/2013 by John

Complaints Procedure

Please direct all complaints to Mr John Forsyth -  john@murrayandcurrie.comWe except complaints in writing and will reply within 24hours. Should you wish to arrange a home visit to discuss your complaint we will arrange this within 5 days. Please note due to recent deposit regulations our deposit releases are handled and regulated by mydepositscotland http://www.mydepositsscotland.co.ukWe aim to provide a service that exceeds expectations and would encourage anyone to contact us if they feel they have not received the service every tenant and landlord deserves. Murray & Currie  
Last updated at 8:20 PM 04/04/2013 by John

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