“Please, do not use move8 Edinburgh if you are......”
1 Star Review
Sep 28,2023
By:
'Sharon hamilton'
Sep 28,2023
Branch: Edinburgh, 6 Redheughs Rigg
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: G768
Branch: Edinburgh, 6 Redheughs Rigg
Sales (Prospective customer)
Postcode: G768
1
people found
this helpful
Please, do not use move8 Edinburgh if you are purchasing a property. Nightmare!! I offered for a property may 2022. When you are offering you deal with a negotiator via phone call. She took all the details, asked if I was happy with the HR and ...
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1
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“Never use Mov8 solicitor services...”
1 Star Review
Mar 03,2023
By:
'buyer'
Mar 03,2023
Branch: Edinburgh, 6 Redheughs Rigg
Services: Conveyancing
Would you recommend?: No
Postcode: EH11
Branch: Edinburgh, 6 Redheughs Rigg
Conveyancing
Postcode: EH11
4
people found
this helpful
Never use Mov8 solicitor services
I am a First Time buyer and I had very-very negative experience with Mov8 for solicitor process. Despite chasing the team from almost two months, they kept telling me that all is okay and just 3 days before the deed date, ...
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4
people found
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“Third time Mov8 have sold a property for us a......”
5 Star Review
Oct 10,2021
By:
'Joan'
Oct 10,2021
Branch: Edinburgh, 3-4 Commercial Street
Services: Sales (as a Vendor)
Sold price: £148000
Would you recommend?: Yes
Postcode: EH26
Branch: Edinburgh, 3-4 Commercial Street
Sales (as a Vendor)
Sold price: £148000
Postcode: EH26
0
people found
this helpful
Third time Mov8 have sold a property for us and the service has been excellent each time. We were ready to accept the first offer we got but they suggested holding out for a higher offer so we took their advice - eventually sold for 22% ...
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“I sold a flat in rental flat in Edinburgh whi......”
1 Star Review
Jul 16,2020
By:
'Stuart'
Jul 16,2020
Branch: Edinburgh, 6 Redheughs Rigg
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: EH6
Branch: Edinburgh, 6 Redheughs Rigg
Sales (as a Vendor)
Postcode: EH6
8
people found
this helpful
I sold a flat in rental flat in Edinburgh while living in London and Mov8 came recommended for this, but turned out to be simply the worst customer service experience I have ever had. To detail their spectacular and repeated failures would take much too ...
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8
people found
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1 Star Review
Apr 02,2020
By:
'Joe'
Apr 02,2020
Branch: Edinburgh, 3-4 Commercial Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: EH12
Branch: Edinburgh, 3-4 Commercial Street
Sales (as a Vendor)
Postcode: EH12
4
people found
this helpful
Agree with everyone on here that they are a truly disreputable firm operating under the nose of the Law Society. On the bright side, a friend has just let me know that they are going out of business very soon, so we will be rid ...
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4
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“Unprofessional, unethical,non-transparent, poor communication...”
1 Star Review
Mar 04,2020
By:
'A'
Mar 04,2020
Branch: Edinburgh, 3-4 Commercial Street
Services: Conveyancing
Sold price: £200000
Would you recommend?: No
Postcode: EH4
Branch: Edinburgh, 3-4 Commercial Street
Conveyancing
Sold price: £200000
Postcode: EH4
5
people found
this helpful
Unprofessional, unethical,non-transparent, bully, poor communication, my conveyancing price got changed 4 times after accepting initial quote , initially attractive price and service to trap me then all other extra charges,poor customer service and bully attitude two days before the completion day if i do not ...
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5
people found
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“Where to start....There is a serious lack o......”
1 Star Review
Aug 28,2019
By:
'billy'
Aug 28,2019
Branch: Edinburgh, 6 Redheughs Rigg
Services: Sales (as a Vendor)
Sold price: £195000
Would you recommend?: No
Postcode: EH6
Branch: Edinburgh, 6 Redheughs Rigg
Sales (as a Vendor)
Sold price: £195000
Postcode: EH6
14
people found
this helpful
Where to start....
There is a serious lack of communication between their sales agents, I had several missed appointments and every viewer bar none complained about them. I had an hour long conversation with 1 viewer who said whenever he applied to view ANY mov8 property ...
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14
people found
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1 Star Review
Aug 22,2019
By:
'Russell'
Aug 22,2019
Branch: Edinburgh, 6 Redheughs Rigg
Services: Sales (as a Vendor)
Sold price: £190000
Would you recommend?: No
Postcode: EH6
Branch: Edinburgh, 6 Redheughs Rigg
Sales (as a Vendor)
Sold price: £190000
Postcode: EH6
8
people found
this helpful
Read their reviews on Trustpilot and thought wow, I should have come here first. A farce from beginning to end. They cost me at least £5000 as I took a lower price just to be done with it all.The reviews on their website have to ...
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8
people found
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1 Star Review
May 03,2018
By:
'Katie'
May 03,2018
Branch: Edinburgh, 3-4 Commercial Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: EH12
Branch: Edinburgh, 3-4 Commercial Street
Sales (as a Vendor)
Postcode: EH12
22
people found
this helpful
Truly awful service when we sold our flat in Corstorphine. We were misinformed from beginning to end. Quite a few incidents occured that left us with absolutely no faith in Mov8, I am involved in the property market through work so know the process and ...
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22
people found
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“Dozens of phone calls, countless emails. 3 times the number of ......”
1 Star Review
Feb 18,2017
By:
'Just'
Feb 18,2017
Branch: Ed, 128 St Johns Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: EH32
Branch: Ed, 128 St Johns Road
Sales (as a Vendor)
Postcode: EH32
26
people found
this helpful
Dozens of phone calls, countless emails. 3 times the number of no show viewings than actual viewings. From one day to the next another person dealing in some way with sale. Almost impossible to get to speak to who you want when YOU make the call?? ...
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Comment on agent fees
Bad concidering the service you receive. Felt as though I was selling it on my own without an estate agent.
26
people found
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“I have never had such unprofessional service. They allocate a ......”
1 Star Review
Nov 12,2016
By:
'A'
Nov 12,2016
Branch: Edinburgh, 3-4 Commercial Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: EH11
Branch: Edinburgh, 3-4 Commercial Street
Sales (as a Vendor)
Postcode: EH11
23
people found
this helpful
I have never had such unprofessional service. They allocate a member of their team to manage your sale but you can never get hold of them. You leave messages and they never call u back. They do very little to sell your property. The service ...
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Comment on agent fees
Bad considering the service you get is appalling
23
people found
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“I have never come across such blatant disinterest and lack ......”
1 Star Review
Sep 27,2016
By:
'AVOID'
Sep 27,2016
Branch: Ed, 128 St Johns Road
Services: Sales (as a Buyer)
Sold price: £159000
Would you recommend?: No
Postcode: EH11
Branch: Ed, 128 St Johns Road
Sales (as a Buyer)
Sold price: £159000
Postcode: EH11
17
people found
this helpful
I have never come across such blatant disinterest and lack of customer service as experienced with mov8. While you may save a few quid but you will almost certainly lose potential sales on your property too. The agents are rude, have no customer skills and ...
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Comment on agent fees
You get what you pay for
17
people found
this helpful
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“I contacted Mov8 to sell my property after being recommended ......”
1 Star Review
Jul 10,2016
By:
'XTX'
Jul 10,2016
Branch: Edinburgh, 3-4 Commercial Street
Services: Sales (Prospective customer)
Sold price: £165000
Would you recommend?: No
Postcode: EH7
Branch: Edinburgh, 3-4 Commercial Street
Sales (Prospective customer)
Sold price: £165000
Postcode: EH7
14
people found
this helpful
I contacted Mov8 to sell my property after being recommended them by a couple of people. Ross Sneddon attended to carry out an appraisal and initial valuation.
I was rather shocked by his total lack of knowledge for the area, pricing of flats sold, even ...
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What agent could do to change your mind?
Whilst slightly cheaper than others, you get what you pay for....
Attached Filesnbsp;
Comment on agent fees
Whilst slightly cheaper than others, you get what you pay for....
14
people found
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“I have never left a bad review for a business ......”
1 Star Review
May 25,2016
By:
'Laura'
May 25,2016
Branch: Edinburgh, 3-4 Commercial Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: EH10
Branch: Edinburgh, 3-4 Commercial Street
Sales (as a Vendor)
Postcode: EH10
16
people found
this helpful
I have never left a bad review for a business before but I have neber experienced such awful service.
From day one we have had nothing but terrible issues from Mov8.
I have just had to deal with my 5th group of viewers who showed ...
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Comment on agent fees
Bad. Not worth the money.
16
people found
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“I used mov8 as they are a fixed price estate ......”
1 Star Review
May 22,2016
By:
'Stewart'
May 22,2016
Branch: Ed, 128 St Johns Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: EH12
Branch: Ed, 128 St Johns Road
Sales (as a Vendor)
Postcode: EH12
6
people found
this helpful
I used mov8 as they are a fixed price estate agent. From the beginning the schedule was showing my neighbours rotting carport and my front door. They did not offer to reprint this. When I did get an offer on the house it took 24 hours ...
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Comment on agent fees
They did little and definitely overcharged for the little they did.
6
people found
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“They say you get what you pay for... if you ......”
1 Star Review
Mar 07,2016
By:
'Kate'
Mar 07,2016
Branch: Ed, 128 St Johns Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: EH7
Branch: Ed, 128 St Johns Road
Sales (as a Buyer)
Postcode: EH7
6
people found
this helpful
They say you get what you pay for... if you go for these people you will end up with a firm that has pretty much zero internal or external communication and requires constant reminders to do the most basic things, about which they then frequently ...
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Comment on agent fees
They are cheap. So was my house, at the price I finally sold it for, having, so it seems, missed out on someone who would have paid the asking price.
6
people found
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“What can I say? I went with this company last ......”
2 Star Review
Jan 28,2016
By:
'Marymarthaclopas'
Jan 28,2016
Branch: Edinburgh, 3-4 Commercial Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: EH8
Branch: Edinburgh, 3-4 Commercial Street
Sales (as a Buyer)
Postcode: EH8
7
people found
this helpful
What can I say? I went with this company last year. Quick to respond daily and then I paid with card. Valuation spokesman came round and the photographer. a few weeks passed and nothing. I had to call to remind them in case they had ...
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What agent could do to change your mind?
Not Good and not bad but money for things I never got was bad.
Attached Filesnbsp;
Comment on agent fees
Not Good and not bad but money for things I never got was bad.
7
people found
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“Total waste of money, pay more and use an agent ......”
1 Star Review
Sep 04,2014
By:
'No'
Sep 04,2014
Branch: Edinburgh, 3-4 Commercial Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: EH21
Branch: Edinburgh, 3-4 Commercial Street
Sales (as a Vendor)
Postcode: EH21
13
people found
this helpful
Total waste of money, pay more and use an agent who actually does something! From start to finish Mov8 were useless, they never informed me of potential buyers and never got back to people who enquired about my property. I never sold the property and ...
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What agent could do to change your mind?
do their job, they did nothing to try and sell my property and failed at every level from valuation to photographs and no back up whatsoever
Attached Filesnbsp;
Comment on agent fees
Pay up front, fees much more than stated as no extras included
13
people found
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