mov8 Real Estate
1.1/5, 15 reviews
0% recommended
45% sales valuation accuracy
23% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 45% 23% £159,000 £200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 10 0 3 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I sold a flat in rental flat in Edinburgh whi......”

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Jul 16,2020
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By: 'Stuart'
Jul 16,2020
2 people found
this helpful
I sold a flat in rental flat in Edinburgh while living in London and Mov8 came recommended for this, but turned out to be simply the worst customer service experience I have ever had. To detail their spectacular and repeated failures would take much too ...
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“Mov8 is no more!...”

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Apr 02,2020
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By: 'Joe'
Apr 02,2020
1 people found
this helpful
Agree with everyone on here that they are a truly disreputable firm operating under the nose of the Law Society. On the bright side, a friend has just let me know that they are going out of business very soon, so we will be rid ...
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“Unprofessional, unethical,non-transparent, poor communication...”

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Mar 04,2020
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By: 'A'
Mar 04,2020
4 people found
this helpful
Unprofessional, unethical,non-transparent, bully, poor communication, my conveyancing price got changed 4 times after accepting initial quote , initially attractive price and service to trap me then all other extra charges,poor customer service and bully attitude two days before the completion day if i do not ...
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“Where to start....There is a serious lack o......”

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Aug 28,2019
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By: 'billy'
Aug 28,2019
10 people found
this helpful
Where to start.... There is a serious lack of communication between their sales agents, I had several missed appointments and every viewer bar none complained about them. I had an hour long conversation with 1 viewer who said whenever he applied to view ANY mov8 property ...
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“Horrid service....”

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Aug 22,2019
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By: 'Russell'
Aug 22,2019
6 people found
this helpful
Read their reviews on Trustpilot and thought wow, I should have come here first. A farce from beginning to end. They cost me at least £5000 as I took a lower price just to be done with it all.The reviews on their website have to ...
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“Awful experience...”

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May 03,2018
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By: 'Katie'
May 03,2018
20 people found
this helpful
Truly awful service when we sold our flat in Corstorphine. We were misinformed from beginning to end. Quite a few incidents occured that left us with absolutely no faith in Mov8, I am involved in the property market through work so know the process and ...
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“Dozens of phone calls, countless emails. 3 times the number of ......”

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Feb 18,2017
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By: 'Just'
Feb 18,2017
26 people found
this helpful
Dozens of phone calls, countless emails. 3 times the number of no show viewings than actual viewings. From one day to the next another person dealing in some way with sale. Almost impossible to get to speak to who you want when YOU make the call?? ...
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Comment on agent fees
Bad concidering the service you receive. Felt as though I was selling it on my own without an estate agent.
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“I have never had such unprofessional service. They allocate a ......”

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Nov 12,2016
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By: 'A'
Nov 12,2016
23 people found
this helpful
I have never had such unprofessional service. They allocate a member of their team to manage your sale but you can never get hold of them. You leave messages and they never call u back. They do very little to sell your property. The service ...
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Comment on agent fees
Bad considering the service you get is appalling
Was this helpful? Yes
By: Mohammed Akram
Sep 26, 2017
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I totally agree with the feedback above I am having the same problems no reply for my emails unable to contact the person allocated to me the viewers been complaining regarding viewing appointments I will never recommend them to any one ...

“I have never come across such blatant disinterest and lack ......”

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Sep 27,2016
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By: 'AVOID'
Sep 27,2016
17 people found
this helpful
I have never come across such blatant disinterest and lack of customer service as experienced with mov8. While you may save a few quid but you will almost certainly lose potential sales on your property too. The agents are rude, have no customer skills and ...
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Comment on agent fees
You get what you pay for
Was this helpful? Yes
By: Jamie
Sep 28, 2016
View all comments (1)
We are really sorry to receive a review like this and this certainly isn't in line with the values of our company nor the sort of service that we aim to provide to all of our clients and customers. Obviously it is quite difficult to respond without knowing who our client is in this case, however we are of course keen to resolve any issues you have had to your complete satisfaction so we should be grateful if you will please get in touch with us via feedback@mov8realestate.com and we will look in ...

“I contacted Mov8 to sell my property after being recommended ......”

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Jul 10,2016
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By: 'XTX'
Jul 10,2016
14 people found
this helpful
I contacted Mov8 to sell my property after being recommended them by a couple of people. Ross Sneddon attended to carry out an appraisal and initial valuation. I was rather shocked by his total lack of knowledge for the area, pricing of flats sold, even ...
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What agent could do to change your mind?
Whilst slightly cheaper than others, you get what you pay for....
Attached Filesnbsp;
Comment on agent fees
Whilst slightly cheaper than others, you get what you pay for....
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“I have never left a bad review for a business ......”

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May 25,2016
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By: 'Laura'
May 25,2016
16 people found
this helpful
I have never left a bad review for a business before but I have neber experienced such awful service. From day one we have had nothing but terrible issues from Mov8. I have just had to deal with my 5th group of viewers who showed ...
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Comment on agent fees
Bad. Not worth the money.
Was this helpful? Yes
By: MOV8 Real Estate
May 25, 2016
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We are really sorry to hear about the issues you are experiencing, customer satisfaction is of the utmost importance to us. One of our team has been in touch. We are currently investigating and working to resolve this to your complete satisfaction. ...

“I used mov8 as they are a fixed price estate ......”

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May 22,2016
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By: 'Stewart'
May 22,2016
6 people found
this helpful
I used mov8 as they are a fixed price estate agent. From the beginning the schedule was showing my neighbours rotting carport and my front door. They did not offer to reprint this. When I did get an offer on the house it took 24 hours ...
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Comment on agent fees
They did little and definitely overcharged for the little they did.
Was this helpful? Yes
By: MOV8 Real Estate
May 26, 2016
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Hi Stewart. We are really sorry to hear this. We will be in touch with you and we will do everything in our power to resolve this matter to your complete satisfaction. ...

“They say you get what you pay for... if you ......”

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Mar 07,2016
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By: 'Kate'
Mar 07,2016
6 people found
this helpful
They say you get what you pay for... if you go for these people you will end up with a firm that has pretty much zero internal or external communication and requires constant reminders to do the most basic things, about which they then frequently ...
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Comment on agent fees
They are cheap. So was my house, at the price I finally sold it for, having, so it seems, missed out on someone who would have paid the asking price.
Was this helpful? Yes
By: MOV8 Real Estate
Mar 14, 2016
View all comments (1)
Hi Kate, We are sorry to hear that you are not satisfied with the service you received. We treat customer satisfaction as our top priority and have already started an investigation into every aspect that you have mentioned in your review. A member of our Senior Management Team will be in touch to seek to resolve everything to your complete satisfaction. Kind regards, MOV8 Real Estate ...

“What can I say? I went with this company last ......”

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Jan 28,2016
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By: 'Marymarthaclopas'
Jan 28,2016
7 people found
this helpful
What can I say? I went with this company last year. Quick to respond daily and then I paid with card. Valuation spokesman came round and the photographer. a few weeks passed and nothing. I had to call to remind them in case they had ...
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What agent could do to change your mind?
Not Good and not bad but money for things I never got was bad.
Attached Filesnbsp;
Comment on agent fees
Not Good and not bad but money for things I never got was bad.
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“Total waste of money, pay more and use an agent ......”

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Sep 04,2014
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By: 'No'
Sep 04,2014
13 people found
this helpful
Total waste of money, pay more and use an agent who actually does something! From start to finish Mov8 were useless, they never informed me of potential buyers and never got back to people who enquired about my property. I never sold the property and ...
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What agent could do to change your mind?
do their job, they did nothing to try and sell my property and failed at every level from valuation to photographs and no back up whatsoever
Attached Filesnbsp;
Comment on agent fees
Pay up front, fees much more than stated as no extras included
Was this helpful? Yes
By: Kate McLaren
Feb 22, 2016
View all comments (2)
Yup, that's about the size of it, though my property did sell in the end. That's nearly four months of my life that I won't get back. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:18 PM 02/07/2018 by allAgents

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