Mountgrange Heritage
3/5, 6 reviews
50% recommended
0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

Mountgrange Heritage is a privately owned Estate Agency established in 1999 by Thalia Bryan, with an all-female team and the sole intention of offering a different kind of service to people with property needs. show more Mountgrange Heritage is a privately owned Estate Agency established in 1999 by Thalia Bryan, with an all-female team and the sole intention of offering a different kind of service to people with property needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £2,300,000 £2,300,000
Lettings 0% 0% £1,600 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 2 1 0 0 0 2 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“We work alongside Charlotte Heaton in Mountg......”

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Jun 08,2021
Minithumbup
charlotte
By: 'Andrews Appliances Ltd'
Jun 08,2021
0 people found
this helpful
We work alongside Charlotte Heaton in Mountgrange in property management. Whenever there is an issue with an appliance she ensures that any of our or the tenants queries / questions are dealt with very quickly and efficiently . Charlotte is very easy to work with and we ...
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“Do not rent with Mountgrange under any circumstance...”

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Jun 04,2021
Minithumbdown
By: 'Harriet Barber'
Jun 04,2021
2 people found
this helpful
Do not rent with Mountgrange no matter how nice you think the property is. In a decade of renting in London I’ve never experienced such awful service as a tenant. The managing agents treated the smallest requests (eg broken bathroom fan/broken door bell/...
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“I rented a flat at 39B Pembridge Villas, Lond......”

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Mar 08,2021
Minithumbdown
By: 'Anna'
Mar 08,2021
2 people found
this helpful
I rented a flat at 39B Pembridge Villas, London, W11 3EP. I had to move out of the property due to the vibrations from the transport passing by at night. I noticed the shaking during my first night there and emailed the agency straight away. ...
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“Poor management, incorrect fees and dishonest practice. RUN RUN RUN. ......”

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Mar 30,2017
Minithumbdown
By: 'MH'
Mar 30,2017
3 people found
this helpful
Poor management, incorrect fees and dishonest practice. RUN RUN RUN. Unprofessional and emotional behaviour caused by staff laziness. They completely destroyed a tenancy and I ended up doing everything myself....
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Comment on agent fees
Terrible
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By: Tom
Feb 17, 2020
View all comments (3)
You are so right Bob! I had exactly the same experience. Their employee turnover rate is very high. They are bullies, very dishonest and they play with agreements and watch out they make fake statements! I couldn’t agree with you more. Don’t use them! ...

“Quite brilliant, persistent personal service with charm and patience winning ......”

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Jun 24,2014
Minithumbup
chloe
By: 'Brian'
Jun 24,2014
1 people found
this helpful
Quite brilliant, persistent personal service with charm and patience winning through! Took a while to get a great result, but well earned. Brian Waters...
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“I found their services of a very high standard; they ......”

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Sep 08,2010
Minithumbup
By: 'Caroline'
Sep 08,2010
1 people found
this helpful
I found their services of a very high standard; they were attentative and helped me find an amazing flat within my budget. I will definately go back to them when I out grow my current place. I would recommend to anyone....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:49 PM 10/05/2016 by Kelly Harrison

Awards won by Mountgrange Heritage

Regional Awards won by Mountgrange Heritage

Individual Branch Awards



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