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The UK's Largest Customer Review Website for the Property Industry

3.8/5, 10 Reviews
70% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £77,000 | £250,000 |
| Lettings | 0% | 99% | £350 | £625 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 5 | 1 | 1 | 0 | 1 | 1 | 0 | 1 |
Moscrops
8 Whetstone Lane, Birkenhead, Merseyside
CH41 2QR
0151 652 2214
By : 'Laura'
Branch : Birkenhead, 8 Whetstone Lane
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : CH46
Been with moscrops just over a year naw so so happy , the staff are all absolutely lovely always making sure everything is ok. Would recommend to anybody, nothings ever a problem and fast service for everything. Thank you so much for everything ... Read Full Review

By : 'Kirsty'
Branch : Birkenhead, 8 Whetstone Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CH41
MASSIVE thank you to christine!!! who went above and beyond to help me even though i was hard work !!! What a lovley team they have in the office great experience :) ... Read Full Review


By : 'Tara'
Branch : Birkenhead, 8 Whetstone Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CH43
In my experience, on the whole, Moscrops were brilliant to deal with. The staff are very friendly and reassuring, and I feel that I built up a good relationship with them. I would recommend them to ... Read Full Review
I don't have much experience of agency fees but Moscrops' seemed fine.
By : 'Julia'
Branch : Birkenhead, 8 Whetstone Lane
Services : Sales (As a Buyer)
Sold price : £77000
Would you recommend ? : Yes
Postcode : CH42
Moscrops sales through Jan was made easy, I was given the personal attention that was needed to complete the sale within 6 weeks. I wish all estate agents where like this, I couldn't recommend any better if you are looking to buy or sell through a real good team of friendly ... Read Full Review
v. good
By : 'Len'
Branch : Birkenhead, 8 Whetstone Lane
Services : Sales (As a Vendor)
Sold price : £77000
Would you recommend ? : Yes
Postcode : CH42
Efficient friendly and professional service from the initial valuation right up to the final sale. Kept us informed at all times The property we sold was unoccupied so Moscrops arranged all the viewings and took all the stress out of visisting the property and meeting up with prospective ... Read Full Review
very reasonable considering the agent had to accompany all prospective buyers as property vacant.
By : 'Janette'
Branch : Birkenhead, 8 Whetstone Lane
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : CH43
I rented my flat through Moscrops for over 6 years. They were friendly and helpful, sorting repairs out promptly and visiting regularly to check the smoka alarms and inspect the property. I can't fault the service they ... Read Full Review
good
By : 'j'
Branch : Birkenhead, 8 Whetstone Lane
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : CH
Friendly prompt service from viewing to vacating. Prompt attention to maintenance. Flexible about times of regular property inspections. Would ... Read Full Review
By : Jackie Smith
22 Oct 2017I dealt with Moscrops for the last 15 years. The team were all efficient and they looked after the tenants and the landlord. I would not hesitate to recommend...
By : 'Fed'
Branch : Birkenhead, 8 Whetstone Lane
Services : Letting (As a Tenant)
Rent PCM : £350
Would you recommend ? : No
Postcode : CH42
They are absolute shambles. They promise you everything when you view the property but when it comes to keeping their promises, they fail time and time again. I'm sick of phoning up to get repairs done and having to wait months in some cases. Last week I waited in two days for a workman to come and ... Read Full Review
By : 'Lionel'
Branch : Birkenhead, 8 Whetstone Lane
Services : Sales (As a Buyer)
Sold price : £250000
Would you recommend ? : No
Postcode : CH47
Likely the worst estate agent I've been dealing with so far. One house for sale visited on Sunday while estate agent was closed, called first thing on Monday morning when the agency was supposed to be opened, starting half an hour late to proposed directly the asking price. Unproffessional staff ... Read Full Review
By : Moscrops
22 Jul 2014We regret that Lionel was not successful in his bid to purchase the house. 3 separate parties made offers for the property and in-line with usual practice Lionel was asked to provide proof of ID,...
By : 'Andy'
Branch : Birkenhead, 8 Whetstone Lane
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CH43
I've had a few dealings with Moscrops over the last couple of months. I'm a property developer so I deal with estate agents on a daily basis, I've only ever been on this site to write positive reviews but my dealing with Moscrops have been far from positive. I was in the position to buy a ... Read Full Review
better communication and knowledge
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents