Morris Property
4.8/5, 36 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
Professional, family Estate Agency based in Heywood covering Rochdale and Greater Manchester.Morris Property provide expert sales and property management services and are members of The Property Ombudsman both for Sales and Lettings and approved by Trading Standards show more Professional, family Estate Agency based in Heywood covering Rochdale and Greater Manchester.

Morris Property provide expert sales and property management services and are members of The Property Ombudsman both for Sales and Lettings and approved by Trading Standards
Properties for Sale & to Let | Morris Property

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £72,000 £215,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 1 7 0 8 0 2 0 4 0
Areas covered
  • OL10
  • OL11
  • ol11
  • OL12
  • OL12
  • OL16
  • ol16
  • M24
  • BL9
  • BL9
  • bl8
  • BL8
Address

25 Market Place
Rochdale,Heywood
Greater Manchester
OL10 1LA
01706 713471

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS NLA DPS

“Absolutely brilliant service from Alison and ......”

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Feb 18,2020
Minithumbup
By: 'Kathryn Hayward'
Feb 18,2020
0 people found
this helpful
Absolutely brilliant service from Alison and team. Our agent has made this a very easy and less stressful transaction. I have been kept informed at every stage and have received a great service and help with everything. Very patient and helpful with helping get the ...
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“Our property has gone sale agreed withing 2 w......”

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Feb 13,2020
Minithumbup
By: 'Gerry McIntyre'
Feb 13,2020
0 people found
this helpful
Our property has gone sale agreed withing 2 weeks of putting it up for Sale. It was painless and made very easy by Bernie and her crew and we are delighted with the service. we were notified for each step throughout the process...
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“Good communication, administrative support an......”

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Aug 07,2019
Minithumbup
By: 'Steve Bradley'
Aug 07,2019
0 people found
this helpful
Good communication, administrative support and assistance - excellent negotiation and tenant management. Highly recommended to both tenants and landlords alike....
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“I have 2 properties with Bernie and her team.......”

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Jun 26,2019
Minithumbup
By: 'Mark Ferris'
Jun 26,2019
1 people found
this helpful
I have 2 properties with Bernie and her team. They have all been extremely helpful and professional when dealing with any issues that have arisen. I hope to buy a further property this year and will definitely be working with them again. I highly recommend Morris ...
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“Excellent service...”

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Jun 17,2019
Minithumbup
By: 'Lancashire landord'
Jun 17,2019
1 people found
this helpful
I have personally known Bernie for 20 years and moved my portfolio of properties with her two years ago. We receive an excellent service and have regular liaison and updates from Alison. The team also manage and undertake any agreed repairs at a competitive cost. I ...
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Comment on agent fees
The fees are competitive
Was this helpful? Yes
By: Bernie Morris
Jun 17, 2019
View all comments (1)
Thank you so much this is a lovely review Estate Agency work is demanding and sometimes hard, reviews and comments like this make it worthwhile . Thank you on behalf of the team ...

“Fantastic service...”

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Jun 14,2019
Minithumbup
By: 'Mr heaton'
Jun 14,2019
0 people found
this helpful
Thankyou to Bernie and your team , very professional and helpful . Keep up the good work , wouldn't trust my rental property witj anyone else ....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent Service...”

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Apr 15,2019
Minithumbup
By: 'Sue.'
Apr 15,2019
0 people found
this helpful
Locked myself out. Had a warm welcome and a welcoming cup of coffee. Frankie ( my doggie daughter) felt welcomed too! Bernie dealt with the situation perfectly and had me back in the property in no time. Very accommodating and highly recommend. You were all superstars ⭐️. ...
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“Excellent Service......”

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Apr 11,2019
Minithumbup
By: 'Liping'
Apr 11,2019
0 people found
this helpful
I was really pleased with the service I received from Morris Properties. Very professional, helpful and supportive. Would highly recommend!...
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Comment on agent fees
Good
Was this helpful? Yes

“poor paperwork...”

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Feb 27,2019
Minithumbdown
By: 'the importance of correct paperwork'
Feb 27,2019
0 people found
this helpful
we have had a poor experience transferring to another agent with our two properties. Morris properties seem not to understand the legal requirements for a lettings business. We simple want the inventories, prescribed pack signed by our tenants but they sent the wrong certificate it ...
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Comment on agent fees
ok
Was this helpful? Yes
By: Bernadette Morris
Feb 27, 2019
View all comments (1)
Dear Mr Skorochod I am the Director of Morris Property and am somewhat disappointed with your review. Having worked as your agent for 10 years without complaint it seems even more inconceivable that your just make these comments. It is unfortunate that our agency had to give you notice on both your properties. The allegations you we would vehemently deny having worked in the sector for over 35 years. We can only assume that this review under the circumstances is malicious . ...

“Very impressed with this agency, professional and friendly...”

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Feb 27,2019
Minithumbup
By: 'Lynette'
Feb 27,2019
0 people found
this helpful
I rent out my house via Morris property management and my experience has been very positive. Im always kept informed and up to date. Really friendly, helpful staff....
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Comment on agent fees
Very competitive rates, very pleased 😌
Was this helpful? Yes

“Very highly recommended great customer service...”

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Nov 22,2018
Minithumbup
By: 'Ash & Sam'
Nov 22,2018
0 people found
this helpful
Morris property were very professional always updating me on the sale of my property very good rates aswell would recommened thanks...
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Comment on agent fees
Agent fees very good
Was this helpful? Yes

“Friendly, professional team...”

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Nov 01,2018
Minithumbup
By: 'Pauline B'
Nov 01,2018
1 people found
this helpful
A friendly and very helpful team. We feel that our property is in safe hands and any issues are dealt with promptly. They quickly found us great tenants, carry out regular checks and ensure we receive the rent promptly....
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Comment on agent fees
Very competitive rates and a great service.
Was this helpful? Yes
By: Bernie Morris
Nov 01, 2018
View all comments (1)
Dear Pauline , your comments are very much appreciated. We work very hard to ensure our clients our happy with our service On behalf of all the team a big thank you? ...

“Exceiient Service...”

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Nov 01,2018
Minithumbup
By: 'Denis Adshead'
Nov 01,2018
0 people found
this helpful
Excellent service from these property agents. The agent has managed my property with the minimum of fuss and the maximum of efficency....
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Comment on agent fees
The fees are reasonable and in-line with standards
Was this helpful? Yes

“Services...”

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Nov 01,2018
Minithumbup
By: 'Francis'
Nov 01,2018
1 people found
this helpful
Very good service both during sales and now letting, I am particularly pleased with Kelly for keeping me updated of my property...
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Comment on agent fees
Good
Was this helpful? Yes
By: Kelly Weight
Nov 02, 2018
View all comments (1)
Dear Francis on behalf everyone thank you for your kind comments and from all team behind the scenes a great big thanks ? ...

“Very professional and understanding...”

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Oct 19,2018
Minithumbup
By: 'Nancy'
Oct 19,2018
0 people found
this helpful
Kelly has been so good throughout my house hunting and very helpful and professional Bernie was so helpful and she was really professional and made sure it was all done in a timely manner Jodie was also a good member of the team Anyone I ...
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Comment on agent fees
Fair fees
Was this helpful? Yes

“Kelly gave a first class service, everything I asked was done in a timely manner....”

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Oct 19,2018
Minithumbup
By: 'G Hall'
Oct 19,2018
0 people found
this helpful
Kelly made the whole experience less stressful due to her professionalism and efficiency. I would not hesitate to recommend this estate agency....
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Comment on agent fees
Excellent, nothing was to much trouble
Was this helpful? Yes

“Excellent!...”

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Jul 09,2018
Minithumbup
By: 'Nikki'
Jul 09,2018
0 people found
this helpful
Bernie and her team handled the sale of our property really well. The people viewing stated it was good to have text updates on viewing times etc and I think this is a good idea. All staff were efficient and positive and dealt with enquiries ...
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Comment on agent fees
Good fees.
Was this helpful? Yes
By: Bernadette Morris
Jul 09, 2018
View all comments (1)
Nikki Thank you for your kind comments. On behalf of myself and the team we wish you well and it has been our pleasure to work for you ...

“Great service...”

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Jun 18,2018
Minithumbup
By: 'CBlake'
Jun 18,2018
0 people found
this helpful
Would definitely recommend Morris property. I found them personable and friendly while very knowledgable and professional. No complaints at all....
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“Excellent...”

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May 01,2018
Minithumbup
By: 'Happy Customer'
May 01,2018
0 people found
this helpful
Staff team Bernie, Kelly, Jodie and Elise very helpful and supportive at such at difficult time of selling and buying a house. Always able to provide information and promptly deal with any quires. Professional and caring, helping to take the stress of it all away. ...
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Comment on agent fees
Agents fees very reasonable
Was this helpful? Yes

“Samuel...”

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Apr 20,2018
Minithumbup
By: 'Sue'
Apr 20,2018
0 people found
this helpful
We were pleased with the way Morris property handled the sale of our property. They kept us informed throughout the process....
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadettr Morris
Apr 20, 2018
View all comments (1)
Dear Sue , thank you for your kind comments regarding our sales service . They are much appreciated by all the team. We would also thank you for choosing Morris Property for selling your home ...

“Lettings...”

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Mar 29,2018
Minithumbup
By: 'Chris'
Mar 29,2018
0 people found
this helpful
Very professional and thorough. Great to deal with everything was smooth and ran like clockwork. Easy to talk to and well looked after....
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Comment on agent fees
Competitive
Was this helpful? Yes

“Excellent communication...”

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Mar 22,2018
Minithumbup
By: 'Sarah'
Mar 22,2018
0 people found
this helpful
I live overseas which makes selling a property quite difficult. However with the excellent advise, support and communication, Bernadette and her team made the process a lot easier for me. I cannot praise enough the professional service and excellent communication I received. I would definitely ...
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Comment on agent fees
Reasonable and competitive price
Was this helpful? Yes

“Our service has been excellent , with Kelly going above and ......”

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Mar 17,2017
Minithumbup
By: 'Cazedgar'
Mar 17,2017
0 people found
this helpful
Our service has been excellent , with Kelly going above and beyond to help us , we are not a business and the property is our pension so very important to us that the rent is assured, although there have been a few problems, Kelly has always ...
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Comment on agent fees
Good
Was this helpful? Yes

“fantastic kelly helped me out of work hours to ensure ......”

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Oct 23,2013
Minithumbup
By: 'lauren forsyth'
Oct 23,2013
0 people found
this helpful
fantastic kelly helped me out of work hours to ensure i could get viewings and collect my keys due to work commitments i were unable to come with in her hours. Any emails i sent were answered with in the hour and answered all my ...
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“I was really pleased with the service I received from ......”

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Oct 18,2013
Minithumbup
By: 'Simon'
Oct 18,2013
1 people found
this helpful
I was really pleased with the service I received from Morris Properties. All members of staff were enthusiastic and pro active in marketing my property. I contacted them and within 2 weeks the property was let. I wouldn't hesitate to recommend them....
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“I have never rented before and Kelly was very helpful ......”

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Oct 17,2013
Minithumbup
By: 'Beverley Green'
Oct 17,2013
0 people found
this helpful
I have never rented before and Kelly was very helpful with explaining the process, what is expected from me as a tenant and what is expected of the landlord. She came to the house and went through it all with me once we signed up ...
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Was this helpful? Yes
By: Morris Property Management Service
Oct 17, 2013
View all comments (1)
Dear Beverley. Thank you so much for your kind comments. We always endeavour to treat our clients as we ourselves would expect to be treated. This has always been our company ethos. We are pleased that you have settled in to your new home and wish you well. Bernie Morris Director ...

“I have always found Morris Property extremely quick at resolving ......”

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Oct 17,2013
Minithumbup
By: 'Neil'
Oct 17,2013
1 people found
this helpful
I have always found Morris Property extremely quick at resolving any issues. They are quick at getting results and always extremly polite....
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“From my initial introduction to the company I have found ......”

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Oct 16,2013
Minithumbup
By: 'Shakeel'
Oct 16,2013
0 people found
this helpful
From my initial introduction to the company I have found them professional and efficient. They have dealt with my queries in a prompt and timely manner....
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“The company are efficient and responsive to both landlord and ......”

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Oct 16,2013
Minithumbup
By: 'Robin Luff'
Oct 16,2013
0 people found
this helpful
The company are efficient and responsive to both landlord and tenant requests. Processes are in place to ensure payments and invoices are settled quickly. We have been pleased to use Morris Property to manage our let for the last 6 years...
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“Morris Property are a wonderful family run business that have ......”

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Oct 16,2013
Minithumbup
By: 'Assim'
Oct 16,2013
0 people found
this helpful
Morris Property are a wonderful family run business that have given me complete peace of mind as a landlord from the start. I am a distant landlord and so to have a managing agent who can take care of all issues and most importantly who ...
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Landlord Fees

Pending
10% (inc. VAT), On Completion (Fees are negotiable)


Sourcing and referencing of suitable tenants including collation of identification and credit checks using Rent4Sure, Landlord referencing, previous tenancy history checked (if known), and taking of guarantors where required.
Guarantor checks as above.
Verification of application by home visit to existing address.
Free website adverting including our own dedicated website, Zoopla, Prime Location and in local press Rochdale Online.
Arranging flexible viewings including evenings and weekends with prospective tenants.
Preparation of tenant move in pack including tenancy agreement and legal property certificates.
Collect meter readings and notify appropriate utility companies including Council Tax.
Preparation of inventory and evidence for bond including internal photographic

Last updated on 05/11/2018, 2:05 PM by Bernadette Morris Director


Vendor Fees

Overall Fees
1% (inc. VAT), On Completion (Fees are negotiable)

Professional property pictures, floor plans, brochure and window display.
Listing your property in a rotational featured or Premium Listing on Rightmove, Zoopla , Prime Location, Property, Property, Property and in local and regional media.
Listing your property on Facebook, Twitter and LinkedIn to maximise the potential viewing audience and viewings.
Distribute property brochures to existing clients via our extensive database.
Provide flexible viewings by appointment or at evening/weekends.
Provide regular updates to you either by phone, office or personal visit to your home.
On successful acceptance of offer we will liaise daily with solicitors to ensure the sale progresses with minimum delay.

Last updated on 05/11/2018, 2:09 PM by Bernadette Morris Director


Tenant Fees

Let only service
£550 (inc. VAT), On Completion

ree market valuations and free practical advice in respect to letting your property.
Sourcing and referencing of suitable tenants including collation of identification and credit checks using Rent4Sure, Landlord referencing, previous tenancy history checked (if known), and taking of guarantors where required.
Guarantor checks as above.
Verification of application by home visit to existing address.
Free website adverting including our own dedicated website, Zoopla, Prime Location and in local press Rochdale Online.
Arranging flexible viewings including evenings and weekends with prospective tenants.
Preparation of tenant move in pack including tenancy agreement and legal property certificates.
Collect meter readings and notify appropriate utility companies including Council Tax.
Preparation of inventory and evidence for bond including internal photographic evidence of property.
Collect first month’s rent and standing order payments. Equivalent to one months rent

Last updated on 05/11/2018, 2:08 PM by Bernadette Morris Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Morris Property Complaints Policy and Procedure

Introduction

Morris Property prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.

Residential Estate Agency - Making a complaint
Information for Customers
Morris Property is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One - Branch Manager
All complaints should, in the first instance, be directed to the Branch Manager you have been dealing with. He or she will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. This can be done verbally but if you are unsatisfied with the initial verbal response your response should be followed up in writing, stating clearly the reason and nature of your complaint.
Stage Two - Director
If you remain dissatisfied and unhappy with the Branch Manager’s response, you may then further your complaint, which must be in writing, to the Managing Director within one month of receiving the Manager’s response.
The Branch manager can supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 18 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Director and are still not satisfied you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online at http://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.





Residential Lettings and Property Management - Making a Complaint
Information for Customers
We are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our Residential Lettings and Property Management customers. In order to ensure that your interests are safeguarded, we have put into place a complaints process which we will follow in dealing with your complaint. Our aim is to handle any issues or concerns as quickly as possible; in order to achieve this we will, wherever we can, try and resolve your complaint at branch level.
Stage One - Branch Lettings Manager
We receive very few complaints, however we understand that sometimes things don’t go exactly to plan and can occasionally go wrong. If this becomes the case, we would prefer that you try to resolve the situation with the member of our team you have been dealing with or the lettings manager.
Stage Two - Lettings Director
If they are unable to resolve the situation you may refer it to the Director/Manager responsible we request that you send a written summary of your complaint to the Divisional Lettings Director/Manager, within one month of completing Stage 1.

The manager/individual will provide you with the Divisional Lettings Director/Manager’s name and a contact address or email in order for you to contact them. Alternatively you may write to our customer care team at: customercare.lettings@haart.co.uk. They will acknowledge your complaint within 3 working days of receipt and provide you with a written response within 10 working days.
Stage Three - Managing Director
Should this still remain outstanding, or if you still remain dissatisfied with any aspect of our handling of your complaint, then please write to the Managing Director at the following address:
Mrs Bernadette T Morris
The Managing Director
25 Market Place
Heywood
Lancashire
OL1- 1LA
The Managing Director will acknowledge your complaint within 7 working days and will investigate the issues raised. He will undertake a review of your complaint, including how it’s been handled to date, which may include further investigations into the background of your concerns.

Within 14 working days from receipt of your letter, the Managing Director will set out in writing to you his findings and recommendations as a ‘final viewpoint’ on how he believes your complaint can be resolved.
Stage 4 - The Property Ombudsman
After you have received a response from the Managing Director and if you are not
satisfied with his proposed resolution, you may approach The Property Ombudsman Service (TPOS). Details of how to do this are contained within the Managing Director's final view point letter alongside a link to the The Property Ombudsman Service (TPOS) consumer guide at www.tpos.co.uk
Please note that if you do wish to contact The Property Ombudsman Service (TPOS), you must do so within 6 months of the date of the Managing Director’s final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure is exhausted.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Morris Property

Individual Branch Awards

Heywood, OL10


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Morris Property