MMP (Morris, Marshall and Poole) have been estate agents and chartered property surveyors in the region since 1862, with an unrivalled reputation for integrity and professionalism. Our residential, Read full description...MMP (Morris, Marshall and Poole) have been estate agents and chartered property surveyors in the region since 1862, with an unrivalled reputation for integrity and professionalism. Our residential, commercial and agricultural land and property teams are based at eight offices in Shrewsbury, Newtown, Llanidloes, Welshpool, Oswestry, Aberystwyth, Tywyn and Machynlleth. We have Mid Wales and Shropshire covered. When it comes to buying or selling a house or commercial property in Mid Wales and Shropshire you need to ensure you are working with experts who know the area and property market well.
Morris Marshall & Poole

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“ Appalling customer service!... ”

Jun 03,2018
Minithumbdown
By: 'C&S B'
Jun 03,2018
0 people found
this helpful
Having had our rental property with this company for 10 years without any major issues we felt they were looking after our interests, something we relied on as we reside overseas. However, in January of this year our tenant left, having given the appropriate notice, I ...
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Comment on agent fees
Rip off for what they did!
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“ Lettings... ”

Mar 18,2018
Minithumbdown
By: 'Anne Lester'
Mar 18,2018
0 people found
this helpful
Very nice until I had paid the £40 for referencing, then treated very badly, including being shouted at. My current Landlady says she has supplied a reference, which this company are denying and that because of this, my application for a particular property to rent, has ...
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Comment on agent fees
£40
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Oct 12,2017
Minithumbdown
By: 'Michelle'
Oct 12,2017
2 people found
this helpful
Disgusting service from this estate agent. Was due my deposit back as stated in the contract 10 days after handing the keys back. Have called various times and 12 days later still no deposit each after being told it would be paid back. Staff member Andrew has ...
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Oct 01,2017
Minithumbdown
By: 'Stoned'
Oct 01,2017
3 people found
this helpful
To start this review I should like to point out that Jill has always been very helpful and professional. An item went missing from our cottage. As the agents were the only ones to have keys I felt they were responsible. Eventually and only after ...
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By: STONED
Feb 14, 2018
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Agreed the item was eventually paid for in full but only once I had flagged up to the head office with my complaint. ...
Jul 27,2017
Minithumbup
By: 'Elaine'
Jul 27,2017
0 people found
this helpful
We have recently sold our property with MMP.The service that we have received from start to finish has been very professional. We have dealt with Mrs Orrells and Mr A Turner mainly and they have both been brilliant in dealing with the sale....
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Jun 21,2017
Minithumbdown
By: 'Zoe93'
Jun 21,2017
5 people found
this helpful
I recently dealt with MMP and found their customer service absolutely appalling and extremely bias. They lack the ability of making you feel comfortable buying a property, especially as a cash buyer willing to pay the full asking price because they were too demanding and ...
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Jun 20,2017
Minithumbdown
By: 'Nghi'
Jun 20,2017
3 people found
this helpful
Very unhelpful staff. I will never recommend this company. For buying, selling or rental. They made you feel uneasy, even when you are the buyer....
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Comment on agent fees
They get paid to much for the lack of work.
Was this helpful? Yes
Sep 08,2016
Minithumbdown
By: 'One hacked off family'
Sep 08,2016
0 people found
this helpful
Do not ever expect your call returned. After paying our fees for reference and credit checks, came back with a nil income because rent4sure who they use can not read an application nor a bank statement. Actually managed to get a call back about ...
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Comment on agent fees
They would be rather good had we come to any outcome, but as yet, we have still not seen what they are doing for them.
Was this helpful? Yes
By: Andrew Turner
Sep 08, 2016
View all comments (1)
Further to your comments which we do not agree with, if you wish to contact myself I will be pleased to discuss the matter with you in private. Andrew Turner, Morris Marshall & Poole 01686 626160 ...
Aug 30,2016
Minithumbdown
By: 'Annoyed couple'
Aug 30,2016
2 people found
this helpful
We have been messed around like nobodies business. We submitted an application to rent a property, didnt hear anything for a few days so decided to pop into the office to check the status of the application. We were spoken to in a very rude ...
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May 01,2015
Minithumbdown
By: 'moringa mutual'
May 01,2015
1 people found
this helpful
After trying to find a property in the Powys area, we contacted MMP as they seemed to have a lot of suitable properties. As a trust we are unable to follow the conventional rules that would apply however we were happy to pay all fees ...
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By: NPE
May 06, 2015
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We note your comments on the above website and have undergone an internal review of our operations in this matter. We are always open to constructive comments regarding our letting procedures which, incidently, are always under review and being improved upon all the time. But to just launch your views without contacting a Senior Manager or Partner leaves us staggered.. At all times during the course of your dialogue with one of our senior staff members, we have been most courteous and straight w ...
Aug 23,2014
Minithumbdown
By: 'joe'
Aug 23,2014
1 people found
this helpful
Closed up shop over half hour before they should have. Leaving the front door at 16.55. Then speaking to me with a very aggressive attitude as though i was in the wrong. Not what i would expect of an employee that should be helping customers....
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Was this helpful? Yes
By: Staff
Aug 26, 2014
View all comments (1)
Dear Joe We are sorry to here your dissatisfaction with us, please attend our Newtown office and we will be happy to resolve this problem as soon as we can for you. ...



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Awards won by Morris Marshall & Poole

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Machynlleth
18 Maengwyn Street, Machynlleth SY20 8DT
(2)
Newton
10 Broad Street, , Powys,, Newtown SY16 2LZ
(7)
Office 1
28 Broad Street, SY21 7RW
(0)
show all branches (8)
Office 1
23 Terrace Road, Aberystwyth SY23 1NP
(0)
Office 1
16 Leg Street, Oswestry SY11 2NN
(2)
Office 1
Bank House, Powys SY18 6BW
(0)
Office 1
High Street, Tywyn LL36 9AD
(0)
Office 1 Shrewsbury
2 Market Street, Shrewsbury SY1 1LE
(0)


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