Welcome to Morris Dibben, incorporating Parkinsons, which is a subsidiary of Countrywide plc, parent group of some 44 companies who employ over eight thousand people across the UK.
Morris Dibben



Properties for Sale
Properties to Rent

“Condescending...”

Feb 02,2019
Minithumbdown
By: 'Viktor'
Feb 02,2019
0 people found
this helpful
Keeps sending me properties that are way out of my budget, harasses for weeks with properties I cannot afford then when I pick up the phone he address my situation in a condescending tone saying "well good luck with your property search". Well if he ...
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Comment on agent fees
I dont care about their fees they never offered me anything useful. Nothing. Nada.
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“very poor service...”

Jan 06,2019
Minithumbdown
By: 'grandma'
Jan 06,2019
0 people found
this helpful
No impressed with service from the first contact! Did not listen carefully enough to what I had to say. Continually got the wrong names of family members (very distressing as one had recently died!) Managed to get out of showing client round the property which ...
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Comment on agent fees
Far too much for the amount of work they actually did.
Was this helpful? Yes

“Useless...”

Dec 20,2018
Minithumbdown
By: 'Useless property management'
Dec 20,2018
0 people found
this helpful
We're tenants renting through Morris Dibben and their customer service is at absolute lowest. Took pretty much 6months to replace cracked tiles, always saying “we haven't heard from the landlord” but landlord would call us and ask if we have heard from agents as he ...
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Comment on agent fees
Average
Was this helpful? Yes

“Very poor service and communication! AVOID!...”

Jun 06,2018
Minithumbdown
By: 'Joanna'
Jun 06,2018
1 people found
this helpful
We were renting a flat with Morris Dibben in Portsmouth and always paid our rent and bills on time. Left the property in great condition. However we are still waiting for our deposit to be returned, a month after we left the flat. They do ...
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Comment on agent fees
Avarage
Was this helpful? Yes

“If I could give them a negative star review I ......”

Feb 21,2018
Minithumbdown
By: 'J.B'
Feb 21,2018
4 people found
this helpful
If I could give them a negative star review I would. ***Proceed with extreme caution if you are selling or buying with this branch*** I'm a first time cash buyer and never again in my life will be in this position. I can say hand ...
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Comment on agent fees
The fees were acceptable
Was this helpful? Yes

“Definitely would not recommend to anyone We recently had the ......”

Jan 22,2018
Minithumbdown
By: 'LetDown'
Jan 22,2018
0 people found
this helpful
Definitely would not recommend to anyone We recently had the misfortune of selling our house via Morris Dibben in Southampton. The whole process was a comedy of errors and, put simply, we would not recommend them to anyone. In any other job, I would have ...
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Comment on agent fees
Awful value for money. Hugely exaggerated fees.
Was this helpful? Yes

“Hello, I would like to thank the team in Morris ......”

Oct 11,2017
Minithumbup
By: 'James B'
Oct 11,2017
2 people found
this helpful
Hello, I would like to thank the team in Morris Dibben for a easy no hassle let on my property. It was fast but kept me in the loop at all times and I was very impressed....
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Comment on agent fees
It was fair price to what I had with other agents but I'm glad they have property managment in branch ! As I can talk to them at all times or pop in.
Was this helpful? Yes

“The branch has been very helpful. found me a place ......”

Oct 04,2017
Minithumbup
By: 'Miss R'
Oct 04,2017
2 people found
this helpful
The branch has been very helpful. found me a place and got me in very quickly and any issues they got on to it right away and made sure it was fixed and ready for me to move in. Thanks again...
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Comment on agent fees
a little bit cheaper than the other company i went to view a property but fair
Was this helpful? Yes

“If you like being ignored and disrespected, then Morris Dibben ......”

Sep 05,2017
Minithumbdown
By: 'Disgraceful Morris Dibben'
Sep 05,2017
2 people found
this helpful
If you like being ignored and disrespected, then Morris Dibben are the letting agents for you. A problem with your house? Morris dibben will make sure that they ignore 1000 phone calls from you, even if it's urgent. Getting your deposit back will be incredibly tough, ...
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Comment on agent fees
Bad
Was this helpful? Yes

“My review is based on a buyer of a Morris ......”

Sep 04,2017
Minithumbdown
By: 'Disappointed customer'
Sep 04,2017
4 people found
this helpful
My review is based on a buyer of a Morris Dibben property and also ending up selling a property through them. Initially we found the staff to be very helpful and friendly and we warmed to them straight away, however it soon became obvious that ...
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Comment on agent fees
No negotiation on the 1% fee! outrageous cost for the limited amount of work they did and poor images of the properties.
Was this helpful? Yes

“Horrible customer service ! Lack of communication which only lead me ......”

Aug 25,2017
Minithumbdown
By: 'Jane'
Aug 25,2017
0 people found
this helpful
Horrible customer service ! Lack of communication which only lead me to loosing 500 pounds . Would not recommend anyone to use this agency by far the worst agency I have every used ....
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“Called this agent to book a viewing at a house ......”

Mar 21,2017
Minithumbdown
By: 'Romsey'
Mar 21,2017
5 people found
this helpful
Called this agent to book a viewing at a house I was interested in. Girl on the phone was sweet enough but clearly had no idea what she was doing, answered all her questions and explained I was long term severely disabled and getting housing ...
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“I am not impressed in the slightest. Lied about the ......”

Feb 22,2017
Minithumbup
By: 'Beth'
Feb 22,2017
2 people found
this helpful
I am not impressed in the slightest. Lied about the condition of the flat which could potentially put me back in hospital (explicititly explained to the estate agent), flat was disgustingly filthy when I moved in (mouldy food in the oven), lied and construe their ...
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Comment on agent fees
Awful, paying for what? A dirty flat, lies and a poorly managed estate agent.
Was this helpful? Yes

“My 3rd year using this agency and each year the ......”

Nov 06,2016
Minithumbdown
By: 'Just a human being'
Nov 06,2016
4 people found
this helpful
My 3rd year using this agency and each year the cost increases for what??? Like you're gonna lose anything... The overall cost is extremely high regardless of my 3rd time booking one of the rooms to consider making a discount. In order to live by ...
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Comment on agent fees
BAD FEES. VERY BAD
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“We booked viewing with Morris Dibben Lettings agency in Southampton ......”

Jul 26,2016
Minithumbdown
By: 'Arpita'
Jul 26,2016
3 people found
this helpful
We booked viewing with Morris Dibben Lettings agency in Southampton and we came from York to view the property but the agent didn't turn up and on top of that they were not picking call. We waited there for approximately 1.5 hours for her. It is ...
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“Disorganised. Lack of communication and knowledge of properties.They take ......”

Jul 08,2016
Minithumbdown
By: 'Aeneas'
Jul 08,2016
2 people found
this helpful
Disorganised. Lack of communication and knowledge of properties.They take ages to get things done. Not professional at all. It took them 4 months (we paid the agency fees right from the start), just a few days before we have to move in to get the ...
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Comment on agent fees
They certainly do not deserve to have that amount of agent's fees for their competencies.
Was this helpful? Yes

“Had an outrageous experience with Morris Dibben Letting agency. After ......”

Jun 29,2016
Minithumbdown
By: 'Rob'
Jun 29,2016
3 people found
this helpful
Had an outrageous experience with Morris Dibben Letting agency. After viewing a flat, the next day I contacted the Morris Dibben asking them to speak to the landlord of that property and try to negotiate the price. The person I spoke to, Toby, had quite ...
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“Utterly disappointed!! Absolutely useless, lack of professionalism, they try to ......”

Jun 14,2016
Minithumbdown
By: 'Geza'
Jun 14,2016
0 people found
this helpful
Utterly disappointed!! Absolutely useless, lack of professionalism, they try to rip you off! Seller agent doesn't know the property, has big whole on her sock. Their mortgage broker not able to apply correctly /mistype my address and offers was refused by bank, other broker managed ...
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Comment on agent fees
Not worth more than couple of penny!
Was this helpful? Yes

“It has been 6 weeks since I moved out of my ......”

May 26,2016
Minithumbdown
By: 'Sarah'
May 26,2016
2 people found
this helpful
It has been 6 weeks since I moved out of my rental property and I am still trying to get my deposit back, not because I am in dispute about how much they are deducting, but because they haven't even worked out how much they are ...
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What agent could do to change your mind?
You pay an absolute fortune and get very little service in return.
Attached Files
Comment on agent fees
You pay an absolute fortune and get very little service in return.
Was this helpful? Yes

“This was a simple sale of a flat with no ......”

Mar 09,2016
Minithumbup
By: 'motorhomer17'
Mar 09,2016
0 people found
this helpful
This was a simple sale of a flat with no upward chain. We had in mind to go to market in the spring, but when I talked to the manager - Lauren - she said she there was a really strong demand for flats, so ...
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Comment on agent fees
Morris Dibben work with fixed fees rather than percentage which I find very reasonable as there is a similar amount of work for small or large property. Fee were OK and we got value for money
Was this helpful? Yes

“I recently completed a tenancy through Morris Dibben Southampton. It ......”

Dec 06,2015
Minithumbdown
By: 'Never again Mr Dibben'
Dec 06,2015
2 people found
this helpful
I recently completed a tenancy through Morris Dibben Southampton. It was, in almost every respect, the worst letting experience in almost 15 years of renting property: - Their fees were extortionate (£580 for 2 people) - During the letting arrangement's main focus seemed to be on selling us ...
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What agent could do to change your mind?
For the property we am currently renting we paid ‚£250 which covered all our letting fees. How can Morris Dibben justify fees of ‚£580?
Attached Files
Comment on agent fees
For the property we am currently renting we paid ‚£250 which covered all our letting fees. How can Morris Dibben justify fees of ‚£580?
Was this helpful? Yes

“Awful from start to finish, no help at all, rude, ......”

Nov 24,2015
Minithumbdown
By: 'Unhappy - Avoid Morris Dibben!'
Nov 24,2015
2 people found
this helpful
Awful from start to finish, no help at all, rude, expensive and would avoid at all costs!!!!! They do not care about anything apart from getting rent. Issues left unresolved for months, could not seem less interested in helping! Leaks, damps, secutiy issues all left ...
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What agent could do to change your mind?
Make up fees as they go along, expecially for new agreements, if you renew your contract they just change a date on a document and charge ‚£200 for the privalage.
Attached Files
Comment on agent fees
Make up fees as they go along, expecially for new agreements, if you renew your contract they just change a date on a document and charge ‚£200 for the privalage.
Was this helpful? Yes

“Staff were happy to receive over £500 in fees, but since ......”

Aug 10,2015
Minithumbdown
By: 'Damp everywhere no help at all can't wait to move!'
Aug 10,2015
2 people found
this helpful
Staff were happy to receive over £500 in fees, but since haven't helped in the slightest. We have severe damp and a drain is broken right above our front door, they said they would speak to the landlord to get back to me but no answer ...
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What agent could do to change your mind?
Ridiculous amount of fees, considering you get very little for what you pay for.
Attached Files
Comment on agent fees
Ridiculous amount of fees, considering you get very little for what you pay for.
Was this helpful? Yes

“Terrible agency. I was frustrated at the whole time with ......”

May 28,2015
Minithumbdown
By: 'Sam Smith'
May 28,2015
1 people found
this helpful
Terrible agency. I was frustrated at the whole time with them because they were extremely unhelpful. We had a massive leak from the light bulb in the hallway which was not dealt with for over 5 months, so at the end we just needed to move ...
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Was this helpful? Yes

“I was frustrated by the length of time I had ......”

Mar 25,2015
Minithumbdown
By: 'Marilyn'
Mar 25,2015
3 people found
this helpful
I was frustrated by the length of time I had to wait for my deposit to be refunded. Despite the landlords intervention, nobody has bothered to communicate with me 4 weeks...
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“Worst experience, Agency have breached the law by passing on ......”

Jan 07,2015
Minithumbdown
By: 'Pompey'
Jan 07,2015
3 people found
this helpful
Worst experience, Agency have breached the law by passing on personal details to third parties. I can never get in contact with them, they do not respond to emails/calls. Property had mould and severe mouse infestation however agency did nothing about it, but they ...
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“The worst experience of my life. We didn`t even ......”

Oct 01,2014
Minithumbdown
By: 'Sinistra'
Oct 01,2014
2 people found
this helpful
The worst experience of my life. We didn`t even know there was an inventory report created, only after signing the contract. Also we only found out after moving in that the mattress is in terrible condition, so we slept on the floor instead. They ...
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What agent could do to change your mind?
learn customer care and stop being a money oriented a@@hole.
Attached Files
Comment on agent fees
Way too high for that nothing they provide. Handling fee for everything, even though they don`t complete paperwork in time, they are not approachable.
Was this helpful? Yes

“Most passive-aggressive staff member I have ever had the displeasure ......”

Sep 08,2014
Minithumbdown
By: 'Emma'
Sep 08,2014
0 people found
this helpful
Most passive-aggressive staff member I have ever had the displeasure of dealing with; unfortunately I did not obtain her name. Although she was polite, her tone came across as impatient and irritated, and she raised her voice when I asked questions about the pricing and ...
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What agent could do to change your mind?
Improve their customer service skills!
Attached Files
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“Agent we were deling with wasn't very professional, she was ......”

Jul 15,2014
Minithumbdown
By: 'Anna'
Jul 15,2014
2 people found
this helpful
Agent we were deling with wasn't very professional, she was very uninformed and she didn't try to speed up the information flow. Company is very money orientated fees which apply : 250 per person for "paper work" at the begining 36 per person foe more "paper work" at ...
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“Utterly useless. It took them 3 MONTHS to have our ceiling ......”

May 11,2014
Minithumbdown
By: 'VeryCold'
May 11,2014
3 people found
this helpful
Utterly useless. It took them 3 MONTHS to have our ceiling repainted when it was covered with mould and we have been without heating for a week now. They just don\'t care and treat tenants as an inconvenience. Despite that, they have some of the ...
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What agent could do to change your mind?
Stop being such useless money-grabbers.
Attached Files
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 2 17 4 3 1 4 1 5

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Morris Dibben

Individual Branch Awards


Bitterne Village Branch
377-379 Bitterne Road, Hampshire
(1)
Chandler's Ford Branch
120 Winchester Road, Chandlers Ford SO53 2QD
(0)
Chandlers Ford
The Mall Winchester Road, Chandlers Ford SO53 2QD
(0)
show all branches (19)
Cowplain Branch
59 London Road, Waterlooville PO8 8UJ
(1)
Eastleigh
6 Leigh Road, Eastleigh SO50 9FH
(0)
Fareham
36B Stubbington Green, Fareham PO14 2LE
(0)
Hayling Island
2 Elm Grove, Hayling Island PO11 9EF
(0)
Hayling Island
2 Elm Grove, Hayling Island PO11 9EF
(1)
Hedge End
1 St Johns Road , Hedge End SO30 4AA
(1)
Hythe
9 High Street , Hythe SO45 6AG
(0)
Hythe Branch
7-9 High Street, Hythe SO45 6AG
(0)
Portsmouth
28 Hampshire Terrace, Portsmouth PO1 2QE
(6)
Portsmouth
74 Palmerston Road, Portsmouth PO5 3PT
(2)
Romsey
37 The Hundred, Romsey SO51 8GE
(2)
Southampton
53 London Road, Southampton SO15 2AD
(15)
Southampton
379 Bitterne Village Bitterne Road Bitterne, Southampton SO18 5RR
(2)
Totton Branch
15 Salisbury Road, Totton SO40 3HX
(0)
Winchester
11a Southgate Street, Winchester SO23 9DZ
(0)
Woolston
38 Portsmouth Road, Southampton SO19 9AD
(5)


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