Welcome to Morris Dibben, incorporating Parkinsons, which is a subsidiary of Countrywide plc, parent group of some 44 companies who employ over eight thousand people across the UK.
Morris Dibben



Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 43% 50% £275,000 £404,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 3 18 4 4 1 4 1 7

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of

“Amazing customer service from the London rd b......”

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Jul 18,2019
Minithumbup
By: 'Vardha Ismail'
Jul 18,2019
0 people found
this helpful
Amazing customer service from the London rd branch. In particular Aisha has been so helpful with emailing across documents and chasing things up. I was stuck in motorway traffic the day I had to collect the flat keys and the office were so helpful and ...
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“UTTERLY ABYSMAL...”

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Jun 18,2019
Minithumbdown
By: 'Pansypotter'
Jun 18,2019
0 people found
this helpful
COULD NOT SELECT ZERO STARS BUT ONE IS TEN TOO MANY! Morris Dibben: Southampton Branch, 53 London Road, Southampton SO15 2AD COMPLAINT RE: 5 OXFORD MEWS I am writing with reference to my telephone conversations with ***e and Narinder on Monday 17th June 2019, in relation to 5 Oxford ...
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Comment on agent fees
Not applicable.
Was this helpful? Yes
By: Rachael Fielden
Jul 16, 2019
View all comments (1)
Good Afternoon, I hope you're well. I wanted to get in touch as the Sales Manager who contacted you to discuss this situation after you requested a manager contact you. I have found the email I sent to you at 13.47 on Tuesday 18th June. Attached to this email was the complaints procedure and the following message: 'Good Afternoon, I have received an email through from you regarding making a complaint. Please see the attached complaints procedure. I’m sorry to hear that you wish to complain i ...

“A shambles and unprofessional!!!...”

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Jun 16,2019
Minithumbdown
By: 'Disappointed customer'
Jun 16,2019
0 people found
this helpful
What a joke!!! Had an appointment for viewing at 11am yesterday. Lauren the estate agent turned up late. On the same day, had a 12pm appointment with their mortgage consultant, and was told the appointment was double booked. What a shambles and a waste to ...
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By: Rachael Fielden
Jul 16, 2019
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Good Afternoon, I've just seen your review. Please get in touch to discuss further. Kind Regards, Rachael ...

“Excellent Experience...”

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Jun 07,2019
Minithumbup
By: 'Alec'
Jun 07,2019
0 people found
this helpful
An excellent experience in letting my apartment. Dean and Alison were extremely helpful and Alison extremely attentive throughout the whole process. I would highly recommend MD of Woolston and would not hesitate to use their services again. Thank you....
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Comment on agent fees
Fair
Was this helpful? Yes

“Awful...”

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May 21,2019
Minithumbdown
By: 'Very Unhappy Customers'
May 21,2019
1 people found
this helpful
Unfortunately we were recommended Morris Dibben by family members before they seem to have had several staff changes, affecting their reputation no end. We were dealt with mainly by the General Manager, Carl, who did nothing but lie to us as well as agents who ...
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Comment on agent fees
Much higher than we would have expected after seeing other agents fees afterwards.
Was this helpful? Yes

“Terrible...”

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Apr 30,2019
Minithumbdown
By: 'Annim'
Apr 30,2019
1 people found
this helpful
Have been waiting for our deposit back now for weeks. They made a false accusation that we had not paid one rent payment back in 2015 and forced us to prove that we had made all payments. Since we have sent the proof we have not ...
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“Condescending...”

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Feb 02,2019
Minithumbdown
By: 'Viktor'
Feb 02,2019
0 people found
this helpful
Keeps sending me properties that are way out of my budget, harasses for weeks with properties I cannot afford then when I pick up the phone he address my situation in a condescending tone saying "well good luck with your property search". Well if he ...
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Comment on agent fees
I dont care about their fees they never offered me anything useful. Nothing. Nada.
Was this helpful? Yes

“very poor service...”

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Jan 06,2019
Minithumbdown
By: 'grandma'
Jan 06,2019
1 people found
this helpful
No impressed with service from the first contact! Did not listen carefully enough to what I had to say. Continually got the wrong names of family members (very distressing as one had recently died!) Managed to get out of showing client round the property which ...
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Comment on agent fees
Far too much for the amount of work they actually did.
Was this helpful? Yes

“Useless...”

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Dec 20,2018
Minithumbdown
By: 'Useless property management'
Dec 20,2018
0 people found
this helpful
We're tenants renting through Morris Dibben and their customer service is at absolute lowest. Took pretty much 6months to replace cracked tiles, always saying “we haven't heard from the landlord” but landlord would call us and ask if we have heard from agents as he ...
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Comment on agent fees
Average
Was this helpful? Yes

“Very poor service and communication! AVOID!...”

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Jun 06,2018
Minithumbdown
By: 'Joanna'
Jun 06,2018
1 people found
this helpful
We were renting a flat with Morris Dibben in Portsmouth and always paid our rent and bills on time. Left the property in great condition. However we are still waiting for our deposit to be returned, a month after we left the flat. They do ...
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Comment on agent fees
Avarage
Was this helpful? Yes

“If I could give them a negative star review I ......”

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Feb 21,2018
Minithumbdown
By: 'J.B'
Feb 21,2018
4 people found
this helpful
If I could give them a negative star review I would. ***Proceed with extreme caution if you are selling or buying with this branch*** I'm a first time cash buyer and never again in my life will be in this position. I can say hand ...
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Comment on agent fees
The fees were acceptable
Was this helpful? Yes

“Definitely would not recommend to anyone We recently had the ......”

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Jan 22,2018
Minithumbdown
By: 'LetDown'
Jan 22,2018
0 people found
this helpful
Definitely would not recommend to anyone We recently had the misfortune of selling our house via Morris Dibben in Southampton. The whole process was a comedy of errors and, put simply, we would not recommend them to anyone. In any other job, I would have ...
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Comment on agent fees
Awful value for money. Hugely exaggerated fees.
Was this helpful? Yes

“Hello, I would like to thank the team in Morris ......”

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Oct 11,2017
Minithumbup
By: 'James B'
Oct 11,2017
2 people found
this helpful
Hello, I would like to thank the team in Morris Dibben for a easy no hassle let on my property. It was fast but kept me in the loop at all times and I was very impressed....
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Comment on agent fees
It was fair price to what I had with other agents but I'm glad they have property managment in branch ! As I can talk to them at all times or pop in.
Was this helpful? Yes

“The branch has been very helpful. found me a place ......”

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Oct 04,2017
Minithumbup
By: 'Miss R'
Oct 04,2017
2 people found
this helpful
The branch has been very helpful. found me a place and got me in very quickly and any issues they got on to it right away and made sure it was fixed and ready for me to move in. Thanks again...
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Comment on agent fees
a little bit cheaper than the other company i went to view a property but fair
Was this helpful? Yes

“If you like being ignored and disrespected, then Morris Dibben ......”

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Sep 05,2017
Minithumbdown
By: 'Disgraceful Morris Dibben'
Sep 05,2017
2 people found
this helpful
If you like being ignored and disrespected, then Morris Dibben are the letting agents for you. A problem with your house? Morris dibben will make sure that they ignore 1000 phone calls from you, even if it's urgent. Getting your deposit back will be incredibly tough, ...
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Comment on agent fees
Bad
Was this helpful? Yes

“My review is based on a buyer of a Morris ......”

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Sep 04,2017
Minithumbdown
By: 'Disappointed customer'
Sep 04,2017
4 people found
this helpful
My review is based on a buyer of a Morris Dibben property and also ending up selling a property through them. Initially we found the staff to be very helpful and friendly and we warmed to them straight away, however it soon became obvious that ...
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Comment on agent fees
No negotiation on the 1% fee! outrageous cost for the limited amount of work they did and poor images of the properties.
Was this helpful? Yes

“Horrible customer service ! Lack of communication which only lead me ......”

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Aug 25,2017
Minithumbdown
By: 'Jane'
Aug 25,2017
0 people found
this helpful
Horrible customer service ! Lack of communication which only lead me to loosing 500 pounds . Would not recommend anyone to use this agency by far the worst agency I have every used ....
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“Called this agent to book a viewing at a house ......”

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Mar 21,2017
Minithumbdown
By: 'Romsey'
Mar 21,2017
5 people found
this helpful
Called this agent to book a viewing at a house I was interested in. Girl on the phone was sweet enough but clearly had no idea what she was doing, answered all her questions and explained I was long term severely disabled and getting housing ...
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“I am not impressed in the slightest. Lied about the ......”

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Feb 22,2017
Minithumbup
By: 'Beth'
Feb 22,2017
2 people found
this helpful
I am not impressed in the slightest. Lied about the condition of the flat which could potentially put me back in hospital (explicititly explained to the estate agent), flat was disgustingly filthy when I moved in (mouldy food in the oven), lied and construe their ...
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Comment on agent fees
Awful, paying for what? A dirty flat, lies and a poorly managed estate agent.
Was this helpful? Yes

“My 3rd year using this agency and each year the ......”

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Nov 06,2016
Minithumbdown
By: 'Just a human being'
Nov 06,2016
4 people found
this helpful
My 3rd year using this agency and each year the cost increases for what??? Like you're gonna lose anything... The overall cost is extremely high regardless of my 3rd time booking one of the rooms to consider making a discount. In order to live by ...
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Comment on agent fees
BAD FEES. VERY BAD
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“We booked viewing with Morris Dibben Lettings agency in Southampton ......”

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Jul 26,2016
Minithumbdown
By: 'Arpita'
Jul 26,2016
3 people found
this helpful
We booked viewing with Morris Dibben Lettings agency in Southampton and we came from York to view the property but the agent didn't turn up and on top of that they were not picking call. We waited there for approximately 1.5 hours for her. It is ...
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“Disorganised. Lack of communication and knowledge of properties.They take ......”

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Jul 08,2016
Minithumbdown
By: 'Aeneas'
Jul 08,2016
2 people found
this helpful
Disorganised. Lack of communication and knowledge of properties.They take ages to get things done. Not professional at all. It took them 4 months (we paid the agency fees right from the start), just a few days before we have to move in to get the ...
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Comment on agent fees
They certainly do not deserve to have that amount of agent's fees for their competencies.
Was this helpful? Yes

“Had an outrageous experience with Morris Dibben Letting agency. After ......”

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Jun 29,2016
Minithumbdown
By: 'Rob'
Jun 29,2016
3 people found
this helpful
Had an outrageous experience with Morris Dibben Letting agency. After viewing a flat, the next day I contacted the Morris Dibben asking them to speak to the landlord of that property and try to negotiate the price. The person I spoke to, Toby, had quite ...
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“Utterly disappointed!! Absolutely useless, lack of professionalism, they try to ......”

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Jun 14,2016
Minithumbdown
By: 'Geza'
Jun 14,2016
0 people found
this helpful
Utterly disappointed!! Absolutely useless, lack of professionalism, they try to rip you off! Seller agent doesn't know the property, has big whole on her sock. Their mortgage broker not able to apply correctly /mistype my address and offers was refused by bank, other broker managed ...
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Comment on agent fees
Not worth more than couple of penny!
Was this helpful? Yes

“It has been 6 weeks since I moved out of my ......”

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May 26,2016
Minithumbdown
By: 'Sarah'
May 26,2016
2 people found
this helpful
It has been 6 weeks since I moved out of my rental property and I am still trying to get my deposit back, not because I am in dispute about how much they are deducting, but because they haven't even worked out how much they are ...
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What agent could do to change your mind?
You pay an absolute fortune and get very little service in return.
Attached Filesnbsp;
Comment on agent fees
You pay an absolute fortune and get very little service in return.
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“This was a simple sale of a flat with no ......”

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Mar 09,2016
Minithumbup
By: 'motorhomer17'
Mar 09,2016
0 people found
this helpful
This was a simple sale of a flat with no upward chain. We had in mind to go to market in the spring, but when I talked to the manager - Lauren - she said she there was a really strong demand for flats, so ...
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Comment on agent fees
Morris Dibben work with fixed fees rather than percentage which I find very reasonable as there is a similar amount of work for small or large property. Fee were OK and we got value for money
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“I recently completed a tenancy through Morris Dibben Southampton. It ......”

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Dec 06,2015
Minithumbdown
By: 'Never again Mr Dibben'
Dec 06,2015
2 people found
this helpful
I recently completed a tenancy through Morris Dibben Southampton. It was, in almost every respect, the worst letting experience in almost 15 years of renting property: - Their fees were extortionate (£580 for 2 people) - During the letting arrangement's main focus seemed to be on selling us ...
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What agent could do to change your mind?
For the property we am currently renting we paid ‚£250 which covered all our letting fees. How can Morris Dibben justify fees of ‚£580?
Attached Filesnbsp;
Comment on agent fees
For the property we am currently renting we paid ‚£250 which covered all our letting fees. How can Morris Dibben justify fees of ‚£580?
Was this helpful? Yes

“Awful from start to finish, no help at all, rude, ......”

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Nov 24,2015
Minithumbdown
By: 'Unhappy - Avoid Morris Dibben!'
Nov 24,2015
2 people found
this helpful
Awful from start to finish, no help at all, rude, expensive and would avoid at all costs!!!!! They do not care about anything apart from getting rent. Issues left unresolved for months, could not seem less interested in helping! Leaks, damps, secutiy issues all left ...
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What agent could do to change your mind?
Make up fees as they go along, expecially for new agreements, if you renew your contract they just change a date on a document and charge ‚£200 for the privalage.
Attached Filesnbsp;
Comment on agent fees
Make up fees as they go along, expecially for new agreements, if you renew your contract they just change a date on a document and charge ‚£200 for the privalage.
Was this helpful? Yes

“Staff were happy to receive over £500 in fees, but since ......”

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Aug 10,2015
Minithumbdown
By: 'Damp everywhere no help at all can't wait to move!'
Aug 10,2015
2 people found
this helpful
Staff were happy to receive over £500 in fees, but since haven't helped in the slightest. We have severe damp and a drain is broken right above our front door, they said they would speak to the landlord to get back to me but no answer ...
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What agent could do to change your mind?
Ridiculous amount of fees, considering you get very little for what you pay for.
Attached Filesnbsp;
Comment on agent fees
Ridiculous amount of fees, considering you get very little for what you pay for.
Was this helpful? Yes

“Terrible agency. I was frustrated at the whole time with ......”

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May 28,2015
Minithumbdown
By: 'Sam Smith'
May 28,2015
1 people found
this helpful
Terrible agency. I was frustrated at the whole time with them because they were extremely unhelpful. We had a massive leak from the light bulb in the hallway which was not dealt with for over 5 months, so at the end we just needed to move ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Morris Dibben

Individual Branch Awards


Bitterne Village Branch
377-379 Bitterne Road, Hampshire
(2)
Bitterne
379 Bitterne Village, Bitterne Road, Southampton SO18 5RR
(2)
Chandler's Ford Branch
120 Winchester Road, Chandlers Ford SO53 2QD
(0)
show all branches (20)
Chandlers Ford
The Mall Winchester Road, Chandlers Ford SO53 2QD
(0)
Cowplain
59 London Road, Waterlooville PO8 8UJ
(1)
Eastleigh
6 Leigh Road, Eastleigh SO50 9FH
(0)
Hayling Island
2 Elm Grove, Hayling Island PO11 9EF
(0)
Hayling Island
2 Elm Grove, Hayling Island PO11 9EF
(1)
Hedge End
1 St Johns Road , Hedge End SO30 4AA
(1)
Hythe
7-9 High Street, Hythe SO45 6AG
(0)
Hythe Branch
7-9 High Street, Hythe SO45 6AG
(0)
Portsmouth
28 Hampshire Terrace, Portsmouth PO1 2QF
(6)
Romsey
25 Latimer Walk, Romsey SO51 8DF
(2)
Romsey SO51
1 Latimer Walk, Romsey SO51 8LA
(0)
Southampton
53 London Road, Southampton SO15 2AD
(17)
Southsea
74 Palmerston Road, Portsmouth PO5 3PT
(2)
Stubbington
36b The Green, Fareham PO14 2LE
(1)
Totton Branch
15 Salisbury Road, Totton SO40 3HX
(0)
Winchester
11a Southgate Street, Winchester SO23 9DZ
(0)
Woolston
38 Portsmouth Road, Southampton SO19 9AD
(6)


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