Morris Dibben
2.1/5, 57 reviews
30% recommended
64% sales valuation accuracy
58% sales fee satisfaction
Welcome to Morris Dibben, incorporating Parkinsons, which is a subsidiary of Countrywide plc, parent group of some 44 companies who employ over eight thousand people across the UK. show more Welcome to Morris Dibben, incorporating Parkinsons, which is a subsidiary of Countrywide plc, parent group of some 44 companies who employ over eight thousand people across the UK.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 64% 58% £168,000 £500,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 5 23 6 6 1 4 1 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Had a great letting experience with Morris Di......”

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Feb 25,2021
Minithumbup
By: 'Danielle'
Feb 25,2021
0 people found
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Had a great letting experience with Morris Dibben. The team were really helpful and quick to respond to queries. Robbie who did our house viewing was very helpful and quick to talk to the landlord. Can't fault the service or team!...
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“Simply the Best...”

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Jan 26,2021
Minithumbup
By: 'Amanda'
Jan 26,2021
0 people found
this helpful
We used Morris Dibben to sell our property with no hesitation. They have the best viewing estate agents window and position in Mengham (Hayling Island). Lauren was extremely professional from day one. It was with great pleasure to work with her experience in selling my ...
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“Being so disappointed with the service I rece......”

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Nov 06,2020
Minithumbup
By: 'Lisa'
Nov 06,2020
0 people found
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Being so disappointed with the service I received from another local estate agents I moved to Morris Dibben and was nothing but impressed with their first class service, I was selling a property of my deceased relative and they made the whole end to end ...
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“I had no other option but to leave 1 star. Bu......”

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Oct 16,2020
Minithumbdown
By: 'Furious'
Oct 16,2020
0 people found
this helpful
I had no other option but to leave 1 star. But this company deserves nothing. An absolute dog vomit of a company that left my daughter feeling suicidal. They will show students one image of room but that's not what they will get!! DO NOT use ...
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“They will lie and attempt to steal your depos......”

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Aug 28,2020
Minithumbdown
By: 'Nev'
Aug 28,2020
0 people found
this helpful
They will lie and attempt to steal your deposit regardless if the house is perfectly fine, they will literally lie to keep that money. Avoid if you don’t want to have to talk to lawyers to get your deposit back.....
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“Hampshire Terrace...”

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Jun 24,2020
Minithumbdown
By: 'Victoria'
Jun 24,2020
0 people found
this helpful
Even 1 star is too generous. I rented my student accommodation through Morris Dibben in Portsmouth (Hampshire Terrace) and had no end of problems with their staff from day 1. They are incompetent; ignore emails, fail to rectify safety issues such as a beeping fire alarm reported ...
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“NEVER USE MORRIS DIBBEN AT PORTSMOUTH UNIVERSITY...”

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May 23,2020
Minithumbdown
By: 'Lewis'
May 23,2020
0 people found
this helpful
Useless customer service, take over a week to reply or to fix issues especially if you are a student! They seem to regard you to the bottom of the pile! NEVER USE MORRIS DIBBEN AT PORTSMOUTH UNIVERSITY! Say they will get back in touch after ...
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“Great customer service from the gentleman Phi......”

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Feb 06,2020
Minithumbup
By: 'Chiernoh'
Feb 06,2020
0 people found
this helpful
Great customer service from the gentleman Phil Davis who provide us with everything possible for us to enjoy our trip to Portsmouth! Thank you!...
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“Approachable and effective....”

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Nov 07,2019
Minithumbup
By: 'Lizzie'
Nov 07,2019
0 people found
this helpful
I rent my flat through the ROMSEY branch. They at always helpful and approachable, and always reply to my requests. They help to keep my property at the top of ratings, so if I have a void, it is always very short lived!...
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“The estate agent I dealt with at the London Rd ......”

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Oct 16,2019
Minithumbdown
By: 'H'
Oct 16,2019
0 people found
this helpful
The estate agent I dealt with at the London Rd office was unprofessional and unpleasant to deal with. Consistently ill-informed, obtuse and discourteous. She clearly had no concept that the success of their business is based on customer service. I have bought and sold properties ...
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“Recommended by a friend and despite being off......”

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Oct 14,2019
Minithumbup
By: 'Mark'
Oct 14,2019
0 people found
this helpful
Recommended by a friend and despite being offered more money by other Agents I chose Morris Dibben. Mathew kept me informed throughout the process and made me feel at ease and as a first time landlord I was confident to stand back and let him ...
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“Tenants beware...”

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Sep 24,2019
Minithumbdown
By: 'Stephen'
Sep 24,2019
2 people found
this helpful
Utterly abysmal service to tenants. Having been paid to provide a clean flat, no noticable cleaning had been done. Filth and mould all over the flat, dirty curtains and years of dust and dirt over windows, curtain rails, doors, skirting boards, light fittings etc. Having ...
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“Amazing customer service from the London rd b......”

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Jul 18,2019
Minithumbup
By: 'Vardha'
Jul 18,2019
0 people found
this helpful
Amazing customer service from the London rd branch. In particular Aisha has been so helpful with emailing across documents and chasing things up. I was stuck in motorway traffic the day I had to collect the flat keys and the office were so helpful and ...
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“UTTERLY ABYSMAL...”

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Jun 18,2019
Minithumbdown
By: 'Pansypotter'
Jun 18,2019
0 people found
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COULD NOT SELECT ZERO STARS BUT ONE IS TEN TOO MANY! Morris Dibben: Southampton Branch, 53 London Road, Southampton SO15 2AD COMPLAINT RE: 5 OXFORD MEWS I am writing with reference to my telephone conversations with ***e and Narinder on Monday 17th June 2019, in relation to 5 Oxford ...
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Comment on agent fees
Not applicable.
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By: Rachael Fielden
Jul 16, 2019
View all comments (1)
Good Afternoon, I hope you're well. I wanted to get in touch as the Sales Manager who contacted you to discuss this situation after you requested a manager contact you. I have found the email I sent to you at 13.47 on Tuesday 18th June. Attached to this email was the complaints procedure and the following message: 'Good Afternoon, I have received an email through from you regarding making a complaint. Please see the attached complaints procedure. I’m sorry to hear that you wish to complain i ...

“A shambles and unprofessional!!!...”

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Jun 16,2019
Minithumbdown
By: 'Disappointed'
Jun 16,2019
0 people found
this helpful
What a joke!!! Had an appointment for viewing at 11am yesterday. Lauren the estate agent turned up late. On the same day, had a 12pm appointment with their mortgage consultant, and was told the appointment was double booked. What a shambles and a waste to ...
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By: Rachael Fielden
Jul 16, 2019
View all comments (1)
Good Afternoon, I've just seen your review. Please get in touch to discuss further. Kind Regards, Rachael ...

“Excellent Experience...”

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Jun 07,2019
Minithumbup
By: 'Alec'
Jun 07,2019
0 people found
this helpful
An excellent experience in letting my apartment. Dean and Alison were extremely helpful and Alison extremely attentive throughout the whole process. I would highly recommend MD of Woolston and would not hesitate to use their services again. Thank you....
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Comment on agent fees
Fair
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“Awful...”

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May 21,2019
Minithumbdown
By: 'Very'
May 21,2019
1 people found
this helpful
Unfortunately we were recommended Morris Dibben by family members before they seem to have had several staff changes, affecting their reputation no end. We were dealt with mainly by the General Manager, Carl, who did nothing but lie to us as well as agents who ...
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Comment on agent fees
Much higher than we would have expected after seeing other agents fees afterwards.
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“Terrible...”

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Apr 30,2019
Minithumbdown
By: 'Annim'
Apr 30,2019
2 people found
this helpful
Have been waiting for our deposit back now for weeks. They made a false accusation that we had not paid one rent payment back in 2015 and forced us to prove that we had made all payments. Since we have sent the proof we have not ...
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“Condescending...”

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Feb 02,2019
Minithumbdown
By: 'Viktor'
Feb 02,2019
1 people found
this helpful
Keeps sending me properties that are way out of my budget, harasses for weeks with properties I cannot afford then when I pick up the phone he address my situation in a condescending tone saying "well good luck with your property search". Well if he ...
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Comment on agent fees
I dont care about their fees they never offered me anything useful. Nothing. Nada.
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“very poor service...”

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Jan 06,2019
Minithumbdown
By: 'grandma'
Jan 06,2019
1 people found
this helpful
No impressed with service from the first contact! Did not listen carefully enough to what I had to say. Continually got the wrong names of family members (very distressing as one had recently died!) Managed to get out of showing client round the property which ...
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Comment on agent fees
Far too much for the amount of work they actually did.
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“Useless...”

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Dec 20,2018
Minithumbdown
By: 'Useless'
Dec 20,2018
0 people found
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We're tenants renting through Morris Dibben and their customer service is at absolute lowest. Took pretty much 6months to replace cracked tiles, always saying “we haven't heard from the landlord” but landlord would call us and ask if we have heard from agents as he ...
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Comment on agent fees
Average
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“Brilliant service...”

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Oct 19,2018
Minithumbdown
By: 'Tony'
Oct 19,2018
0 people found
this helpful
Myself and partner have just completed the sale of our property through Morris Dibben in London Road Southampton. We cannot thank Stephen Henry enough for the hard work and effort he has put in to make this sale happen. From the moment the sale was ...
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Comment on agent fees
Very good
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“Very poor service and communication! AVOID!...”

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Jun 06,2018
Minithumbdown
By: 'Joanna'
Jun 06,2018
1 people found
this helpful
We were renting a flat with Morris Dibben in Portsmouth and always paid our rent and bills on time. Left the property in great condition. However we are still waiting for our deposit to be returned, a month after we left the flat. They do ...
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Comment on agent fees
Avarage
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“If I could give them a negative star review I ......”

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Feb 21,2018
Minithumbdown
By: 'J.B'
Feb 21,2018
5 people found
this helpful
If I could give them a negative star review I would. ***Proceed with extreme caution if you are selling or buying with this branch*** I'm a first time cash buyer and never again in my life will be in this position. I can say hand ...
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Comment on agent fees
The fees were acceptable
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“Definitely would not recommend to anyoneWe recently had the misfortune ......”

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Jan 22,2018
Minithumbdown
By: 'LetDown'
Jan 22,2018
0 people found
this helpful
Definitely would not recommend to anyone We recently had the misfortune of selling our house via Morris Dibben in Southampton. The whole process was a comedy of errors and, put simply, we would not recommend them to anyone. In any other job, I would have ...
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Comment on agent fees
Awful value for money. Hugely exaggerated fees.
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“Hello,I would like to thank the team in Morris ......”

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Oct 11,2017
Minithumbup
By: 'James'
Oct 11,2017
2 people found
this helpful
Hello, I would like to thank the team in Morris Dibben for a easy no hassle let on my property. It was fast but kept me in the loop at all times and I was very impressed....
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Comment on agent fees
It was fair price to what I had with other agents but I'm glad they have property managment in branch ! As I can talk to them at all times or pop in.
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“The branch has been very helpful. found me a place ......”

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Oct 04,2017
Minithumbup
By: 'Miss'
Oct 04,2017
2 people found
this helpful
The branch has been very helpful. found me a place and got me in very quickly and any issues they got on to it right away and made sure it was fixed and ready for me to move in. Thanks again...
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Comment on agent fees
a little bit cheaper than the other company i went to view a property but fair
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“If you like being ignored and disrespected, then Morris Dibben ......”

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Sep 05,2017
Minithumbdown
By: 'Disgraceful'
Sep 05,2017
2 people found
this helpful
If you like being ignored and disrespected, then Morris Dibben are the letting agents for you. A problem with your house? Morris dibben will make sure that they ignore 1000 phone calls from you, even if it's urgent. Getting your deposit back will be incredibly tough, ...
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Comment on agent fees
Bad
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“My review is based on a buyer of a Morris ......”

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Sep 04,2017
Minithumbdown
By: 'Disappointed'
Sep 04,2017
4 people found
this helpful
My review is based on a buyer of a Morris Dibben property and also ending up selling a property through them. Initially we found the staff to be very helpful and friendly and we warmed to them straight away, however it soon became obvious that ...
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Comment on agent fees
No negotiation on the 1% fee! outrageous cost for the limited amount of work they did and poor images of the properties.
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“Horrible customer service ! Lack of communication which only lead me ......”

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Aug 25,2017
Minithumbdown
By: 'Jane'
Aug 25,2017
0 people found
this helpful
Horrible customer service ! Lack of communication which only lead me to loosing 500 pounds . Would not recommend anyone to use this agency by far the worst agency I have every used ....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:28 AM 27/01/2017 by Lauren Morgan

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