Morgan Randall
4.2/5, 611 reviews
83% recommended
87% sales valuation accuracy
88% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction
Morgan Randall prides itself on offering the highest level of customer service whilst maintaining an unrivalled level of performance within the sales and lettings industry. We encourages all feedback, both positive and negative to ensure that we are continually improving our service to all our customers. We are a dynamic ... show more Morgan Randall prides itself on offering the highest level of customer service whilst maintaining an unrivalled level of performance within the sales and lettings industry. We encourages all feedback, both positive and negative to ensure that we are continually improving our service to all our customers. We are a dynamic and fast growing organisation and as such we are constantly reviewing our systems so that our levels of customer service are always superior to that of our competitors. Our customers are valued and recognised as the most important part of our business, without whom we would not be able to achieve our great success.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 87% 88% £55,000 £890,000
Lettings 90% 81% £330 £3,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
79 20 339 62 16 1 31 1 42 20
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS NLA DPS
Latest Properties

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“Sharntell is helpful and responsive. She has ......”

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Nov 12,2019
Minithumbup
By: 'Camille'
Nov 12,2019
0 people found
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Sharntell is helpful and responsive. She has dealt with various problems during the tenancy professionally. Very happy with the service....
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“Unprofessional agents with zero customer care...”

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Oct 25,2019
Minithumbdown
By: 'Susan Chan'
Oct 25,2019
3 people found
this helpful
Morgan Randall are ruthless sales people with zero customer care. We put down an offer to let an apartment on a Thursday and this was accepted the following morning with both myself and my partner receiving an offer acceptance confirmation email with instructions for next ...
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“Thanks to Jade Graham for the good profession......”

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Oct 21,2019
Minithumbup
By: 'E Kadi'
Oct 21,2019
0 people found
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Thanks to Jade Graham for the good professional service. Very helpful and sufficient Great process!!! Highly recommended!! Friendly and was able to answer all questions...
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“Jade Graham, has been amazing in supporting m......”

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Oct 17,2019
Minithumbup
By: 'John-Samuel Kande'
Oct 17,2019
0 people found
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Jade Graham, has been amazing in supporting me find a new place within my budget, exceptionally patient throughout and made sure that was content with my final choice. Very Proffessional & reliable infact I have recommended her and intend to continue....
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“Canna was very prompt in finding us a tenant ......”

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Oct 10,2019
Minithumbup
By: 'Kusum Tibrewal'
Oct 10,2019
0 people found
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Canna was very prompt in finding us a tenant and has kept us informed of the progress throughout the process. She is very helpful. Thoroughly recommend her....
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“Canna Yuan has done a great job in leasing....”

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Oct 09,2019
Minithumbup
By: 'Philip Kwong'
Oct 09,2019
0 people found
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Canna Yuan has done a great job in leasing out my flat near Liverpool Station. She was very helpful, responded quickly for queries and handled the process efficiently. She secured good terms for the tenancy and smoothly arranged the tenancy agreement....
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“Amazing service from Jade Graham...”

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Sep 20,2019
Minithumbup
By: 'Anett Marton'
Sep 20,2019
0 people found
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Amazing service from Jade Graham. She has an outstanding attitude and is eager to help. She is very helpful and professional - answered all my questions and gave me a lot of useful advice during the views. I would definitely recommend her to anyone who ...
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“Do not trust them.They will leave you alone......”

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Sep 13,2019
Minithumbdown
By: 'joedrew chan'
Sep 13,2019
0 people found
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Do not trust them. They will leave you alone after you sign a contract. If your offer is unsuccessful, deposit will not come back. - from my experience with Jade...
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“Do not trust them.They will leave you alone......”

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Sep 13,2019
Minithumbdown
By: 'joedrew chan'
Sep 13,2019
0 people found
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Do not trust them. They will leave you alone after you sign a contract. If your offer is unsuccessful, deposit will not come back. - from my experience with Jade...
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“Sinead Michael - Five star service!...”

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Aug 22,2019
Minithumbup
By: 'Michelle Temkin'
Aug 22,2019
0 people found
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Sinead Michael has been nothing but amazing my entire journey. I’ve moved from the US to the UK and started looking for places to live before I even got here. Sinead was so helpful the entire time and making sure I was reassured that ...
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“10/10...”

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Aug 21,2019
Minithumbup
By: 'Caroline g'
Aug 21,2019
0 people found
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Sinead Michael has been a great help organising our tenancy. She responds very quickly, is always a pleasure to deal with and has worked really hard to make sure we could secure a flat we love....
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“I have connected with Morgan Randall after go......”

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Aug 18,2019
Minithumbup
By: 'Chaitanya Vankayala'
Aug 18,2019
0 people found
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I have connected with Morgan Randall after going with other agencies. I should say Julia was assigned to handle my case and queries and she is prompt, spontaneous and very helpful. Most importantly she has the ability to understand a customers taste. Julia is helping ...
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“Holy Osborn is a truly dedicated and outstand......”

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Jul 15,2019
Minithumbup
By: 'Linda Silva'
Jul 15,2019
0 people found
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Holy Osborn is a truly dedicated and outstanding agent, who went over and above the call of duty to assist us with our rental search. Would highly recommend. Thanks Holly...
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“Excellent service from Jade Graham from Morgan Randall...”

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Jul 06,2019
Minithumbup
By: 'Atena Papatraian'
Jul 06,2019
0 people found
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Excellent service from Jade Graham from Morgan Randall Canary Wharf. Warm, energetic, a great listener, she helped me narrow down my search for the right property. Many thanks Jade, I am grateful for your support!...
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“Julia has always been available to answer any......”

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Jul 04,2019
Minithumbup
By: 'Vanesa Gjini'
Jul 04,2019
0 people found
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Julia has always been available to answer any questions I had no matter what time I texted or called her. She has helped me out a lot in finding the appropriate property for me. She is very friendly, helpful and responsible. I would recommend her ...
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“A very happy customer......”

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Jul 04,2019
Minithumbup
By: 'Cornelis Owel'
Jul 04,2019
0 people found
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I met Grace on Wednesday for two viewings. Both apartments were stunning and exactly fit what I was looking for. Grace went the extra mile to support me securing the apartment and was very responsive throughout the process on the offer amount, conditions and interactions ...
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“Yesterday we met to Grace from the Canary Wha......”

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Jun 20,2019
Minithumbup
By: 'Szandra Suveg'
Jun 20,2019
0 people found
this helpful
Yesterday we met to Grace from the Canary Wharf Branch and she showed us 2 flats. She was extremely friendly, very helpful, full of energy and enthusiasm. This was the best experience we had so far with an agent, as she was very fast- I just ...
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“Julia - amazing customer service!!...”

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Jun 11,2019
Minithumbup
By: 'Natalie'
Jun 11,2019
0 people found
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Julia was so helpful and provided plenty of information. She was thorough, efficient and switched on! Highly recommend to anyone...
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“Professional at its best ....”

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Jun 11,2019
Minithumbup
By: 'Michael'
Jun 11,2019
0 people found
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Thank you Julia for working so hard in getting us the best possible pent floor on the market , after a few viewing you understood exactly what we wanted and made it happen on the 3rd attempt. You have been so helpful from the on set ...
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Comment on agent fees
Fair .
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“Great Service...”

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Jun 11,2019
Minithumbup
By: 'Neil'
Jun 11,2019
0 people found
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Julia has been responsive and thorough during my property search. A 5 star service! I would recommend asking for her directly....
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N/A
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“AMAZING JULIA...”

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Apr 30,2019
Minithumbup
By: 'Giada'
Apr 30,2019
0 people found
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Julia has been a very help for find our flat, she was very kind and helpful.!!!! we are really grateful!!!!!...
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“Dedicated and helpful...”

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Apr 12,2019
Minithumbup
By: 'Xavier Herrera'
Apr 12,2019
0 people found
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I live overseas and Ms. Purswani has been extremely helpful and dedicated in managing my flat and sorting out all the issues that arise from living in a flat in London. She has been essential in maintaining a good relationship between me and my tenants, ...
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Comment on agent fees
I consider the fees to be reasonable based on the amount of work that is required to manage my flat appropriately.
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“Highly Responsive and Efficient...”

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Mar 30,2019
Minithumbup
By: 'Sambuddha'
Mar 30,2019
0 people found
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Sharntell is professional, proactive and a solution provider. So far, All my issues have been resolved by her in a timelyand efficient manner. Please keep up the great work....
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“Responsive and Persistent...”

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Mar 13,2019
Minithumbup
By: 'Neal Landlord'
Mar 13,2019
0 people found
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When the tenant started to get into arrears, Shruthi persistently followed up over a number of months to keep payments being made and to finally eliminate the arrears. I was impressed that Shruthi kept with the issue until it was resolved, engaging firmly with the ...
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“My thoughts....”

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Mar 13,2019
Minithumbup
By: 'Sos man'
Mar 13,2019
0 people found
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I find the lettings management team are outstanding. Very keen to help. Very welcoming on arrival. Shruti Purswani is always on point. Very knowledgable on all aspect of her job. An absolute joy. I would recommend her to anyone....
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No comment
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“Thank you Sharntell...”

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Mar 12,2019
Minithumbup
By: 'Yasmeen Sheikh'
Mar 12,2019
0 people found
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I have been a tenant with Morgan Randall for three years and they are very professional team. I would like to mention Sharntell Edwards here, she has been our property manager and a great help every time we called her for an issue with our ...
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Comment on agent fees
She had great customer service skills.
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“Shruthi , an exceptional property manager ....”

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Mar 12,2019
Minithumbup
By: 'Azim'
Mar 12,2019
0 people found
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In my dealings with Shruthi , she's been exceptionally diligent and her knowledge of the law was very reassuring. The service she provides is absolutely fantastic. She's only a phone call away and resolves issues immediately. I have been with MR for a good few years ...
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Comment on agent fees
Good
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“Great!...”

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Feb 22,2019
Minithumbup
By: 'MillieF'
Feb 22,2019
0 people found
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Julia was incredibly helpful in our search for a flat. She is there to answer all questions at every hour!...
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“Excellent...”

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Feb 07,2019
Minithumbup
By: 'Martin'
Feb 07,2019
0 people found
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Holly has been excellent in my search for a new rental property. She is professional, attentive, polite and eager to please. I would definitely recommend Morgan Randall and especially Holly Short to friends and colleagues....
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Comment on agent fees
N/
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By: lixia
Mar 08, 2019
View all comments (1)
Holly has been excellent in my search for a new rental property. She is professional, attentive, polite and eager to please. I would definitely recommend Morgan Randall and especially Holly Short to friends and colleagues. ...

“Determined and Delivered...”

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Jan 24,2019
Minithumbup
By: 'ARM'
Jan 24,2019
0 people found
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After a prospective tenant fell by the way Holly took on the task of finding someone. She thought my flat should attract people and set out to prive it....which she did! 5 Stars!...
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Comment on agent fees
In line with the market.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Morgan Randall

Individual Branch Awards


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