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Morgan Randall prides itself on offering the highest level of customer service whilst maintaining an unrivalled level of performance within the sales and lettings industry. We encourages all feedback Read full description...Morgan Randall prides itself on offering the highest level of customer service whilst maintaining an unrivalled level of performance within the sales and lettings industry. We encourages all feedback, both positive and negative to ensure that we are continually improving our service to all our customers. We are a dynamic and fast growing organisation and as such we are constantly reviewing our systems so that our levels of customer service are always superior to that of our competitors. Our customers are valued and recognised as the most important part of our business, without whom we would not be able to achieve our great success.
 
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Properties for sale
Properties for rent
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Matthew was a great help during the rental process. There were some administration delays with documents coming through, but nothing that Matthew didn't resolve for us. He arranged for the requested refurbishments of the new property and was generally very good at liaising with the landlord. We were able to leave some belongings at our new rental property in advance thanks to him, which was extremely helpful. Thanks for all your help....
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Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
Elizabeth was so obliging from my first contact with her. Elizabeth listened to what I was looking for and spent time finding properties that met my criteria. I viewed 2 properties with her one Saturday afternoon and then a final one the following Wednesday afternoon that ticked all of my boxes. I made an offer there and then. Elizabeth dealt with every part of the transaction so professionally and kept me up to date until the contract was signed. Elizabeth was by far the best agent I had dealt ...
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Comment on agent fees
The fee's are the fee's, no-one likes to pay fees but it is all part of the process, we all know we have to pay them and I am sure that everyone moans about paying them.
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
1 people found
this helpful
Having lived and moved several times in London, I have had my fair share of dealings with lettings agents, but have to say without a doubt Lizzie is by far the best one I have delt with. Lizzie is super professional and organised. A series of viewings were set up quickly and Lizzie ensured that diaries aligned, to make best use of her and my time. Having seen other agents in the morning, who were rookies compared to Lizzie and MR, Lizzie knew what I wanted and took me to several nice properties,...
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Comment on agent fees
Quite high, but it's London and its 2016. MR deal with high spec properties, so I expect it to be representative of this and the service you get. I was happy to pay them as most serious tenants are.
Was this helpful? Yes
Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
Nathan was dinamic friendly and super efficient. He was meticulous with his timing and managed to organise 4 viewings in one day. He is hard working and even responded to requests after hours and on weekends. I am very happy we have met this young man and would recommend his services to anyone. We are very happy in our new abode....
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Comment on agent fees
Fees were standard but worth it for the service
Was this helpful? Yes
Apr 01,2016
Minithumbdown
By:
Apr 01,2016
3 people found
this helpful
In my 30 years of professional business and legal practice, I have encountered a pretty wide variety of unsavory and unscrupulous characters, however, frankly I have never had the vile displeasure of dealing with such scum! He was rude, obnoxious, condescending and worst of all, totally clueless but proud of his vacuous ignorance! Needless to say, I shall be pursuing this matter in court on behalf of my clients (an old age pensioner about to have hip replacement surgery and his hardworking indus...
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Comment on agent fees
Fees were undeservedly HIGH!
Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
0 people found
this helpful
Lizzie has tried to be very helpful, she's very hard working and diligent. Unfortunately the company hasn't got a great selection of properties that suit me but she has done her very best to accommodate for my high maintenance. I hope her efforts are recognised within the firm, she is certainly a great asset to the company....
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Comment on agent fees
I haven't seen much positive feedback on this issue if I'm honest.
Was this helpful? Yes
Nov 19,2015
Minithumbdown
By:
Nov 19,2015
2 people found
this helpful
Very dangerous people, keep away from them at all costs. These agents bring disrepute to the industry. They employ tactics such as hounding you, pressurising you to sign terms and conditions without you having read them, fabricating truths to suit their purpose. That awful Paul read thinks its ok to shout at people down the phone too. Thankfully I followed my gut instinct and did not part with any money but they would have gladly taken (*) from me had they been given a chance. Do not give them...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 05,2015
Minithumbdown
By:
Nov 05,2015
3 people found
this helpful
These people are not estate agents their crooks, anyone reading the poor reviews can see they are of the practice of taking money from people. I viewed a property and was subject to extreme high pressure sales tactics, i took the property and was told by the agent if i failed the credit check i would receive my holding deposit back, which is the law. I was told to sign a form and pay £400 which i thought was the holding deposit, no a day later without notifying me they took another &poun...
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Was this helpful? Yes
Oct 28,2015
Minithumbdown
By:
Oct 28,2015
4 people found
this helpful
Rude, unhelpful, terrible customer service. we moved out in august and still haven't got our deposits back (paid £1050, apparently getting £700 back) no explanation of why it has taken so long or why there has been so much taken off. disgusted with how they have treated us. DON'T USE MORGAN RANDALL IF YOU WANT YOUR DEPOSITS BACK. Whilst living there we had a few problems with plumbing etc. told them about it and took them a month to do anything about it (we had no shower and only ...
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Was this helpful? Yes
Aug 20,2015
Minithumbdown
By:
Aug 20,2015
3 people found
this helpful
I really dont know where to start, Awful company and awful staff, not only they charge much more than the rest for their "administration" fees, but they provide a very bad, delayed customer service, that's if you are one of those lucky people to hear back from them. Every time I had a problem with the flat, including emergency ones, they never ever deal with it in a timely manner, you name it, from getting a parking ticket for the the car park I rented from them and they never sent ...
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Was this helpful? Yes
Aug 05,2015
Minithumbdown
By:
Aug 05,2015
2 people found
this helpful
Tenants should avoid this estate agent. It has been four months since I have moved out of the property and they do not release the deposit, despite there is no dilapidation or any other reason for any discount to the deposit. Every week they say they will sort out by Friday, or next Monday, and I finally will have to take legal action to get the deposit back....
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What agent could do to change your mind?
Return the deposit.
Was this helpful? Yes
Jun 25,2015
Minithumbup
By:
Jun 25,2015
0 people found
this helpful
I was so lucky meet Mr. Nathan Wilson which work in Morgan Randall estate agent to help me to find flat in canary wharf area. He is a polite responsible gantlman. His patience is unbelievable. Because my wife is a fussy person. We looked many flat was not match her point. Mr. Nathan Wilson was one by one to show me and explan it. He try hardest to find best place for us. we are appreciated for everything he done for us. finally we find one as our dreaming home. so I have to said thanks morgan ra...
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Was this helpful? Yes
Mar 12,2015
Minithumbup
By:
Mar 12,2015
0 people found
this helpful
I recently purchased a flat through Stuart at Morgan Randall. Stuart was very helpful and knowledgeable, responding promptly to enquiries and contacting the vendor where necessary. I have been messed around by estate agents in the past but Stuart was professional throughout the process. I am very pleased with my new home and I would definitely recommend Morgan Randall to prospective buyers (and sellers)....
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Was this helpful? Yes
Jan 25,2015
Minithumbup
By:
Jan 25,2015
0 people found
this helpful
I am an investor and Stephanie is a pleasure to have as our agent, I will recommend her service to all I know....
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Jan 25,2015
Minithumbup
By:
Jan 25,2015
0 people found
this helpful
Morgan Randall clearly had the best portfolio of properties matching our criteria, and Dwayne was extremely proactive in offering them to us. He was very helpful at all stages of the process and alwys a pleasure to deal with....
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Was this helpful? Yes
Jan 25,2015
Minithumbup
By:
Jan 25,2015
0 people found
this helpful
I thought Jamie Saggs had a good knowledge of the property and the local area. Jamie helped us to find a property which suited our requirements. Jamie and Lauren were also friendly and helpful....
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Comment on agent fees
receptible
Was this helpful? Yes
Jan 24,2015
Minithumbup
By:
Jan 24,2015
0 people found
this helpful
Garry was very nice and he knows what he is speaking about. I was looking for a new property to rent in Balham and Garry contacted through Gumtree. I am know living with 3 lovely new friends thanks to Morgan Randall....
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Comment on agent fees
the fees are OK not expensive but not cheap!
Was this helpful? Yes
Jan 24,2015
Minithumbup
By:
Jan 24,2015
0 people found
this helpful
I was left much impressed with the vibrant and communicative service provided by Jamie at Morgan Randall who's tenacity and insight into the local market helped immeasurably with understanding local market trends and statistics. For a returning ex pat this level of service was integral in securing an apartment which coalesced around the key attributes we were after. Thanks Jamie!...
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Was this helpful? Yes
Jan 24,2015
Minithumbup
By:
Jan 24,2015
0 people found
this helpful
My husband and I have dealt with Jamie Saggs from Morgan Randall. He went above and beyond to assist us in finding a new apartment. He took us to no less than 3 places to view each and every time we met him and all suited our description very well. When it came to negotiating he worked overtime to ensure all our requirements were met. If you are having trouble finding a new place to stay in Canary Wharf give Jamie a call, he won't waste your time....
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Was this helpful? Yes
Jan 24,2015
Minithumbup
By:
Jan 24,2015
0 people found
this helpful
Karen at Morgan Randall provided me with excellent support on a difficult search. I would certainly turn to her, and to Morgan Randall again, when I need help....
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Was this helpful? Yes
Jan 24,2015
Minithumbup
By:
Jan 24,2015
0 people found
this helpful
My girlfriend and i have been looking to downsize from renting a 2 bedroom house to a small 1 bedroom flat and at 1st viewing we found something close enough to what we want. Challon was a very friendly and helpful agent who answered every question we had. He also made us feel very relaxed whilst viewing the flat and we never felt like we had to rush and get out so he could do another viewing. After we had said yes, he was onto the next step with sorting the paperwork out immediately and again w...
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Was this helpful? Yes
Jan 17,2015
Minithumbup
By:
Jan 17,2015
0 people found
this helpful
I had a very professional experience with Morgan Randall, and with Challon in particular. He was patient, thorough, and precise. I recommend working with him to find your next home!...
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Was this helpful? Yes
Jan 17,2015
Minithumbup
By:
Jan 17,2015
0 people found
this helpful
I wanted to share with you my experience I had with this company. The agent that has helped me was very good. Octavia knows what she is doing and how to get things done. She organises and plans to go view properties very smoothly. Her recommendations are quite good. Also, she is friendly and know how to make you laugh....
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Was this helpful? Yes
Jan 14,2015
Minithumbup
By:
Jan 14,2015
0 people found
this helpful
Jamie has a good knowledge of the property. Jamie helped us to find a great property which suited our requirement. Jamie and Lauren were also friendly....
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Was this helpful? Yes
Jan 07,2015
Minithumbup
By:
Jan 07,2015
0 people found
this helpful
We want to thank Morgan Randall, especially Gavin Gravenzande and Garry Bullock for an easy and fast rent sign-up....
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Was this helpful? Yes
Dec 31,2014
Minithumbup
By:
Dec 31,2014
0 people found
this helpful
Stuart Rawlinson from Morgan Randall Estate Agents helped me sell my one bedroom ex council flat in record time - we were done with the whole process from putting it on the market to completion in a mere 3 months and managed completion in time before Christmas!! Stuart works extremely hard and is wholly professional. He always has your interest at heart - he did not try to push me into anything but just offered his advice for me to take or not. He managed the whole process smoothly and sorted...
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Was this helpful? Yes
Dec 28,2014
Minithumbup
By:
Dec 28,2014
0 people found
this helpful
There are not a lot of properties near Shooters Hill, so I really respect Octavia. She travelled far on a very short notice to guide us through properties in the area. She was very professional and time conscious. I would totally recommend her to friends and family....
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Was this helpful? Yes
Dec 28,2014
Minithumbup
By:
Dec 28,2014
0 people found
this helpful
Finding and viewing the properties we are currently staying was not as easy as we thought. The experience we had with Octavia was totally different from the other similar agencies. Octavia was very efficient and she knew her stuff....
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Was this helpful? Yes
Dec 26,2014
Minithumbup
By:
Dec 26,2014
0 people found
this helpful
Jamie Saggs went above and beyond helping us find a two bed property in E14. He listened to our preferences which were extensive and found selected properties which fit our criteria. He was flexible with viewing times and in no circumstances pushed us to spend beyond our budget. The whole experience was friendly and professional. I highly recommend working with Jamie to take the stress out of finding a new home....
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Was this helpful? Yes
Dec 24,2014
Minithumbup
By:
Dec 24,2014
0 people found
this helpful
Being on DSS, most agents shunned prospective tenants, however Octavia gave me the time of the day to explain ways to help myself and my 2 year old daughter. Other agents should learn to give everyone a chance even if the person can't help them all the way. Octavia is a nice person to work with....
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Was this helpful? Yes

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Office 1
Discovery Dock East, South Quay Square, London E14 9SH
(301)
Office 3
112-114a Balham High Road, London SW12 9AA
(141)
Office 4
64 Great Eastern Street, London EC2A 3QR
(63)

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