• Marque Allan
    Marque Allan
  • Tony Hawksworth MBE
    Tony Hawksworth MBE
More Property is a well established independent Estate & Lettings agency based in the heart of Bournemouth. We offer a complete range of services to include both Landlords and Tenants Insurance Services and access to a full range of Financial and Legal services to Sellers and Buyers.

Keystone House, 30 Exeter Road
Bournemouth
Dorset
BH2 5AR
01202776968

 


Properties for sale
Properties for rent
Sep 21,2016
Minithumbup
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Sep 21,2016
Featured Review
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Dedicated agent. Prompt and was able to answer all our questions when required. Enthusiastic and honest when selling and liaising with clients. Satisfied customer....
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Aug 31,2016
Minithumbup
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Aug 31,2016
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Amazing support from start to finish when moving into our new rented property. This is our first time renting from an agent as we have always went with private landlords, so quite apprehensive. Marque took us through each step of the process and addressed any questions or concerns we had. Very good professional attitude making our move go smoothly. He was always available even out of hours ( which we only needed on one occasion thankfully ! ) which is a great attribute. If ever moving again ( h...
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Comment on agent fees
Moving from Private renting to Agent managed , this is the first time i have encountered management fees , but researching the local area and the professional work ethic they have, i would agree the fees to be reasonable and possible below market rates.
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Aug 31,2016
Minithumbup
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Aug 31,2016
Featured Review
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I was offered a viewing really quickly, and once I viewed the property they got the ball moving and we had moved in within a couple of weeks. Really pleased with the service they provided....
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Comment on agent fees
Good
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Aug 31,2016
Minithumbup
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Aug 31,2016
Featured Review
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Great comuncation from the start . Marque went out of his way and dealt with any inquires I had promptly and professionally...
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Comment on agent fees
Reasonable and competitive
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Aug 01,2016
Minithumbup
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Aug 01,2016
Featured Review
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Marque has been very helpful, and he was available at all the time. Finally we are moving into our new home...
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Jul 08,2016
Minithumbup
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Jul 08,2016
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From start to finish, Marque has been a incredibly attentive and caring agent. I have had some disappointing experiences with some estate agents but the staff at More Property are definitely a breath of fresh air. Correspondence with Marque has been constant and responsive and having an agent that we could rely on any time was brilliant. Thanks again Marque and everyone at More Property!...
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Apr 11,2016
Minithumbup
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Apr 11,2016
0 people found
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Very good and great interaction skills and dealt with whole house and fees very well. Great with returning calls and making us feel welcomed in our new home...
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Jan 05,2016
Minithumbup
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Jan 05,2016
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I would like to thank to More Property and their staff especially to Marque Allan for outstanding service during recent renting a flat process. According my opinion they went beyond what is expected, I feel secure and more then satisfied. I can only highly recommend Bournemouth Keystone Branch More Property to everybody!...
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Oct 08,2015
Minithumbup
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Oct 08,2015
1 people found
this helpful
From the very start more properties could not have been more professional. Communication was excellent and we were helped through every step of the letting procedure. Marque Allan is a friendly, helpful and professional manager and we could not be more happy to rent a property from his company. The property was in excellent order and all paperwork was efficiently delivered. I cannot thank them enough....
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Comment on agent fees
All fees extremely reasonable .
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Aug 31,2015
Minithumbup
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Aug 31,2015
0 people found
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The guys at More Property were really helpful when I was purchasing my property. They were great with communication; always making sure to return to phone calls, and answered emails. They help to chase up Solicitors and keep this sale moving....
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Aug 29,2015
Minithumbup
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Aug 29,2015
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I cannot recommend Marque Allan highly enough. He has gone out of his way to meet up with me out of hours to show me a property for rent. I unfortunately let him down on one occasion and still he kept the friendly, professional attitude He has been so honest and helpful that it feels like I am dealing with a long time associate instead of someone that I have just recently met. Marque has kept in touch with me, updating me with regards to the rental property and called me several times long afte...
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Comment on agent fees
Completely reasonable.
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Aug 29,2015
Minithumbup
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Aug 29,2015
0 people found
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I received an excellent service from Marque Allan in the process of renting a property. He has been so helpful guiding me through the whole process, especially with the 'online' details. I would thoroughly recommend him to anybody....
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Aug 29,2015
Minithumbup
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Aug 29,2015
0 people found
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More property took over from the original company I was with, and I couldn't be happier about it. Marque was very friendly and down to earth. He was very helpful whilst I was preparing to leave the property and the deductions from my deposit were very reasonable! These are definitely the most honest estate agents I have dealt with....
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Aug 28,2015
Minithumbup
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Aug 28,2015
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Marque & Anthony were fantastic from day 1, they both went above and beyond an absolute pleasure to work with, I can't praise them enough for a fantastic job. 10 / 10 from me. Well done I will definitely be advising friends and family to work with more property bournemouth :-)...
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Comment on agent fees
FAIR
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Aug 28,2015
Minithumbup
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Aug 28,2015
0 people found
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Great team, very professional and helpful, Lovely people. It's a pleasure to do business with them. All terms and conditions are very clear . Very friendly company reliable and trustful....
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Comment on agent fees
Everything goes well, price and flat is perfect very helpful people
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Aug 20,2015
Minithumbup
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Aug 20,2015
0 people found
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Everything was Great.......You talking with real people....not just with agents. Best Regarts for them. They are experts on them services, and also they doing the best to make you to feel normal and nice. Thank you More Property.......
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Comment on agent fees
Everything Normal.
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Aug 10,2015
Minithumbup
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Aug 10,2015
0 people found
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Amazing service, tenant find services are spot on, very happy with te overall let / management services provided. Wouldd definitely recommend for a professionl service with down to earth people....
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Aug 04,2015
Minithumbup
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Aug 04,2015
0 people found
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The service we have got from Anthony has been exceptional, Anthony kept us informed and was on the ball all the time chasing and regularly reporting back to us , we have never had service like this from any agent. 11/10...
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Aug 05, 2015
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Dear Raya Thank you for your kind comments, and for taking the time to post an review . Kind regards Anthony....
Jul 06,2015
Minithumbup
By:
Jul 06,2015
0 people found
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Marque was expectional throughout the whole journey. He made the whole transition very easy and he was readily available for any question....
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Jul 04,2015
Minithumbup
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Jul 04,2015
0 people found
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A great service, that allowed us to move into our new property, with no issues at all. Excellent communication so we knew what was happening at every step of the process. We would recommend More Property to anyone....
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Jun 17,2015
Minithumbup
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Jun 17,2015
0 people found
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My experience with More Property was excellent. Marque Allen dealt with me and was so professional and polite. I've never used such a helpful agent! I was picked up on request and driven to the property for the initial viewing which was so convenient and helpful as I don't drive. No other agent in Bournemouth has ever agreed to this so I felt confident in the service straight away. There was no pressure on the viewing in terms of over selling it unlike with other viewings I had done with other B...
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Jun 07,2015
Minithumbup
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Jun 07,2015
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While looking for a new property to rent, we came across one advertised by More Property, and in our case a property shown to us by Marque Allan. While showing us the property, he happily explained the property and the terms of the contract that may follow in detail, explaining what was included as well as any questions about the area that we had. While living at this property, More Property was again represented by Marque, who was extremely helpful with any problems we had as well as any gener...
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Comment on agent fees
Fees were very reasonable for the service provided over the year
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Jun 03,2015
Minithumbup
By:
Jun 03,2015
0 people found
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Marque is the most helpful and caring estate agent we have ever dealt with and he is so kind. He went out of his way on a Sunday to show us the property we bought. We lived a couple of hours from the property and so he met decorators, plumber etc. on site, so that by completion everything was organised. We will always be grateful to him and highly recommend his company....
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Jun 01,2015
Minithumbup
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Jun 01,2015
0 people found
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brilliant service throughout. i was given updates reguarly and always given all the info i needed. the online referencing and signing of contracts made everything less stressfull. by far the best agents i have dealt with in bournemouth! 10/10 would recomend to others....
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By: Marque Allan
Jun 01, 2015
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Thank you Vikki and on behalf of the whole team here, I wish you all the best in your new home. Even though we do not manage the property please feel free to contact us if you ever need any assistance. Kind Regards Marque....
Oct 27,2014
Minithumbup
By:
Oct 27,2014
1 people found
this helpful
I first contacted Marque at More Property when I was looking to rent out my flat in Bournemouth. Marque ensured the property particulars, photos and all other requirements were ready as soon as possible in order to get the property in the market and start the viewings. Within two weeks the property was rented. He kept me updated at all times. His knowledge and professionalism were very important to me as a new landlord and gave me peace of mind. He managed the property and took care of everythin...
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By: Marque Allan
Oct 27, 2014
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Dear Gisela, Thank you very much for your kind words and I am pleased that you have been satisfied with the service provided. I can only hope that we get the opportunity to work with you again, so please don't hesitate to contact us if you are ever looking to purchase an investment property. All the best and thank you again. Marque....
Aug 05,2014
Minithumbup
By:
Aug 05,2014
0 people found
this helpful
Very courteous, helpful and approachable. Receiving and signing documents online made the process straightforward and convenient. I would not hesitate to recommend More Property to others and would be happy to use them again in the future....
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Jul 31,2014
Minithumbup
By:
Jul 31,2014
1 people found
this helpful
I have been using the services of marque at more property since I bought my two buy to let properties 4 years ago. He has been very efficient and always does everything possible to secure good tenants and resolve any issues...
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Comment on agent fees
Very reasonable
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Jul 30,2014
Minithumbup
By:
Jul 30,2014
1 people found
this helpful
Marque always keeps me informed about everything going on with my flat, either by a phone call, or email. My resident is moving out so he has done his upmost to find a suitable replacement, keeping me informed all the time. Mostly I don't have to worry about my flat with him looking after it....
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Jul 30,2014
Minithumbup
By:
Jul 30,2014
0 people found
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More Property have been our Agent for a few years now and we are really happy to continue Beeing their client, we have always been treated with great respect and made feel like their number one client which it's refreshing now days . Will always recommend them as agents from tenants find to full management of properties. We find More Property Very professional , trustworthy and realible....
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Jul 22,2014
Minithumbup
By:
Jul 22,2014
1 people found
this helpful
My partner and I met Marque when looking to rent a property in Poole. We were also in the process of renting our property in London. Marque kindly offered to help organise our London Tenancy agreement and Deposit account. We found him to be very helpful and extremely professional. Marque was a joy to work with....
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May 28,2014
Minithumbup
By:
May 28,2014
0 people found
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We would like to say a massive thank you to Marque and his team for the great service you gave us and finding us an asking price buyer so quickly when the other agents failed miserably. You worked so hard and you deserve to do well. All the best and thanks again. Pete and Claire...
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Jan 21,2014
Minithumbup
By:
Jan 21,2014
0 people found
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Hi, I was so happy that I dealt with More Properties and Marque. All my paper works are done electronically from abroad so quick and Marque was really helpful to complete all documentation. I am really happy with the property and the great support by Marque for arranging everything for me. I would recommend More Properties for anyone who would like to have great hazzle free support and moving to Bournemouth. B Jose...
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Aug 30,2013
Minithumbup
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Aug 30,2013
0 people found
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more property were most helpfull and covered everything. they kept in contact via e-mail and the phone from the start and. it was a pain free process. 10 out of 10....
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Aug 23,2013
Minithumbup
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Aug 23,2013
0 people found
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We were looking for a property in Westbourne 2 and a half years ago, Marque went out of his way then to allow us to see the property that we subsequently moved into. Ever since that point it has been a pleasure dealing with him and More Property. Any requests we made were dealt with swiftly and we were not bothered unnecessarily at any other time. I would highly recommend More Property to anyone looking for a property in Bournemouth, they are very professional and friendly, always helpful an...
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Aug 21,2013
Minithumbup
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Aug 21,2013
0 people found
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More Property provides excellent value for money and we particularly like the the legal and rent guarantee cover from LetsXL, which also does the tenant referencing and credit checks. Both Marque and Tony dealt with us in a friendly, professional and efficient manner at all times. Marque was accurate in his assessment of our property (the first viewer is now our tenant) and Tony provided a first-rate inventory service. Nothing was too much trouble for them....
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Areas covered
  • BH1
  • Bournemouth
  • BH2
  • Poole
  • BH3
  • Christchurch
  • BH4
  • BH5
  • BH6
  • BH7
  • BH8
  • BH12
  • BH9

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 48 0 4 0 1 0 4 0

Job vacancies

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Agent Fees

Sales - We charge a fee of 1.5% plus vat of the property sale price upon exchange of contracts when acting as a sole or joint sole agent and 2.0% plus vat when operating on a multi agent basis. This is charged to the Vendor and there is no charge to Purchasers.

Lettings (Landlords) - We offer to Landlords rates starting at Β£50 plus vat for marketing only, through to 2 weeks rent for a comprehensive Tenant Find service, 8% plus vat for management or 10% plus vat for management inc; rent warranties and legal cover of Β£25k. No Tenant find fee is charged when opting for management.

Lettings (Tenants) - The fee to Tenants is Β£125 per person plus vat which covers all admin and referencing charges. Guarantors where required are charged at Β£75 per person plus vat. Tenancy renewals are charged at Β£25 plus vat and at the end of the Tenancy a fixed fee of Β£75 plus vat is charged to cover the cost of a check out inventory and deposit reconciliation.
Last updated at 1:44 PM 14/01/2016 by allAgents

Complaints Procedure

Firstly if you are reading this because you have a complaint that you wish to log then may I take this opportunity on behalf of More Property to apologise for this becoming necessary.

As members of The Property Ombudsman Scheme (Sales & Lettings) we have an in-house complaints process that we ask all complainants to follow. Please see below:

Stage 1 (Optional) - Please feel free to contact our office on 01202 776968 or by emailing info@more-property.co.uk to advise and discuss the nature of your complaint so that we can attempt to put things right and rectify the issue. A log of your complaint and the outcome will be noted on our system.

Stage 2 - If you are dissatisfied with the outcome having already discussed the nature of your complaint or you wish to log your complaint in writing then please provide as much detail as possible and address your complaint to: Customer Services, More Property LTD, Keystone House, 30 Exeter Road, Bournemouth, Dorset, BH2 5AR.

Stage 3 - A log of your complaint will be noted on our system and written acknowledgement will be sent to you within 3 working days advising that a senior member of staff who is not directly involved in the complaint will be promptly undertaking a proper investigation.

Stage 4 - A formal written outcome of the investigation will be sent to you within 15 working days containing details of any offers deemed necessary.

Stage 5 - If you remain dissatisfied then you can request a speedy and separate detached review to be conducted by another member of staff not connected to the complaint. The details and findings of this review will again be sent in writing within a further 15 working days with any revised offers being made.

Stage 6 - Following the conclusion of the investigation a written statement including any offers made will be sent to you accompanied by information on how to refer the matter to the Ombudsman if still dissatisfied. Any referrals to the Ombudsman must be made within 6 months of our final view and there is NO payment payable by you for this service. 
Last updated at 1:44 PM 14/01/2016 by allAgents
Marque Allan Marque Allan
Branch/Lettings Manager
71 reviews

About Marque No description set View full profile
Tony Hawksworth MBE Tony Hawksworth MBE
Inventory Manager
5 reviews

About Tony No description set View full profile


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