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More Property is a well established independent Estate & Lettings agency based in the heart of Bournemouth and covering all surrounding areas.
More Property

Wessex House, St. Leonards Road
Charminster,Bournemouth
Dorset
BH8 8QS
01202776968

“ Very honest and approachable people... ”

May 24,2018
Minithumbup
Marque
By: 'Erika'
May 24,2018
0 people found
this helpful
We have lived at this address for over 2 years and fantastic costume experience from Marque, he is reliable and trustworthy,always available to answer questions. Marque is very professional....
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Mar 13,2018
Minithumbup
Marque
By: 'Phillip crawford'
Mar 13,2018
0 people found
this helpful
I have just rented a 2 bed property in surrey rd .bournemouth .and from day one of my initial viewing was highly impressed with marque allens character and professionalism .i took it there and then .and have nothing but praise for his company and customer care ...
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Comment on agent fees
Excellent
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Mar 13,2018
Minithumbup
Marque
By: 'Phillip'
Mar 13,2018
0 people found
this helpful
I viewed the flat .and was straightaway impressed by Marque Allen .his character and no nonsense approach was the main reason i chose there and then to rent the flat .exceptional customer care and integrity...
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Comment on agent fees
Good value
Was this helpful? Yes
Feb 02,2018
Minithumbup
Marque
Katie
By: 'Rosie-ellis'
Feb 02,2018
0 people found
this helpful
Katie and marque have both been great from start to finish. They are very quick at responding to queries and questions...
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Comment on agent fees
Good
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Jan 10,2018
Minithumbup
Katie
By: 'janet'
Jan 10,2018
1 people found
this helpful
The service has been very good. Nice friendly down to earth people/ style and that makes the process of viewing and moving feel alot easier and more manageable. Have delivered a very good service and happy with this so far, many thanks, Janet....
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Comment on agent fees
fine
Was this helpful? Yes
Oct 16,2017
Minithumbup
Marque
By: '"Oliwia Aleksandra Krzysztof"'
Oct 16,2017
0 people found
this helpful
We'd like to really thank you for your help with the flat that we're all very happy with. very proffessional and the best agent we've had! Marque has been very helpful. We recommend this company....
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Oct 13,2017
Minithumbup
Marque
By: '"Oliwia Aleksandra Krzysztof"'
Oct 13,2017
1 people found
this helpful
We'd like to really thank you for your help with the flat that we're all very happy with. very proffessional and the best agent we've had! Marque has been very helpful. We recommend this company....
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Aug 15,2017
Minithumbup
Marque
By: 'Mursa Vasile Liviu'
Aug 15,2017
0 people found
this helpful
Thank you for all your.help to find the house that we were loonking for in very short time.Very friendly and helpfull....
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By: Marque Allan
Aug 16, 2017
View all comments (1)
Thank you very much and I am pleased to be of assistance. I hope you enjoy your new home and I am sure will get on well with your Landlord as he is a very nice gentleman. ...
Mar 09,2017
Minithumbup
Marque
Marque
By: 'JodieK'
Mar 09,2017
0 people found
this helpful
This is one of the very best agents I have had the pleasure of dealing with. Everything has gone smoothly and to plan. It is really nice to deal with an agent that treats you kindly and respectfully. I completely recommend this company to anyone. ...
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Comment on agent fees
No fee's so very happy
Was this helpful? Yes
Sep 21,2016
Minithumbup
By: 'Christina'
Sep 21,2016
0 people found
this helpful
Dedicated agent. Prompt and was able to answer all our questions when required. Enthusiastic and honest when selling and liaising with clients. Satisfied customer....
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Aug 31,2016
Minithumbup
Marque
By: 'Gerry Stevenson'
Aug 31,2016
0 people found
this helpful
Amazing support from start to finish when moving into our new rented property. This is our first time renting from an agent as we have always went with private landlords, so quite apprehensive. Marque took us through each step of the process and addressed any ...
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Comment on agent fees
Moving from Private renting to Agent managed , this is the first time i have encountered management fees , but researching the local area and the professional work ethic they have, i would agree the fees to be reasonable and possible below market rates.
Was this helpful? Yes
Aug 31,2016
Minithumbup
Marque
By: 'Holly'
Aug 31,2016
0 people found
this helpful
I was offered a viewing really quickly, and once I viewed the property they got the ball moving and we had moved in within a couple of weeks. Really pleased with the service they provided....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 31,2016
Minithumbup
Marque
By: 'Leah'
Aug 31,2016
0 people found
this helpful
Great comuncation from the start . Marque went out of his way and dealt with any inquires I had promptly and professionally...
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Comment on agent fees
Reasonable and competitive
Was this helpful? Yes
Aug 01,2016
Minithumbup
Marque
By: 'Gaia'
Aug 01,2016
0 people found
this helpful
Marque has been very helpful, and he was available at all the time. Finally we are moving into our new home...
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Jul 08,2016
Minithumbup
Marque
By: 'A-Pope'
Jul 08,2016
0 people found
this helpful
From start to finish, Marque has been a incredibly attentive and caring agent. I have had some disappointing experiences with some estate agents but the staff at More Property are definitely a breath of fresh air. Correspondence with Marque has been constant and responsive and ...
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Apr 11,2016
Minithumbup
Marque
By: 'Ashley'
Apr 11,2016
0 people found
this helpful
Very good and great interaction skills and dealt with whole house and fees very well. Great with returning calls and making us feel welcomed in our new home...
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Jan 05,2016
Minithumbup
Marque
By: 'Renting with More Property'
Jan 05,2016
0 people found
this helpful
I would like to thank to More Property and their staff especially to Marque Allan for outstanding service during recent renting a flat process. According my opinion they went beyond what is expected, I feel secure and more then satisfied. I can only highly recommend ...
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Oct 08,2015
Minithumbup
Marque
By: 'Cbarnett'
Oct 08,2015
1 people found
this helpful
From the very start more properties could not have been more professional. Communication was excellent and we were helped through every step of the letting procedure. Marque Allan is a friendly, helpful and professional manager and we could not be more happy to rent a ...
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Comment on agent fees
All fees extremely reasonable .
Was this helpful? Yes
Aug 31,2015
Minithumbup
Marque
By: 'Bethps'
Aug 31,2015
0 people found
this helpful
The guys at More Property were really helpful when I was purchasing my property. They were great with communication; always making sure to return to phone calls, and answered emails. They help to chase up Solicitors and keep this sale moving....
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Aug 29,2015
Minithumbup
Marque
By: 'Deborah DuArte'
Aug 29,2015
0 people found
this helpful
I cannot recommend Marque Allan highly enough. He has gone out of his way to meet up with me out of hours to show me a property for rent. I unfortunately let him down on one occasion and still he kept the friendly, professional attitude ...
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Comment on agent fees
Completely reasonable.
Was this helpful? Yes
Aug 29,2015
Minithumbup
Marque
By: 'Val'
Aug 29,2015
0 people found
this helpful
I received an excellent service from Marque Allan in the process of renting a property. He has been so helpful guiding me through the whole process, especially with the 'online' details. I would thoroughly recommend him to anybody....
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Aug 29,2015
Minithumbup
Marque
By: 'Georgia Dalton'
Aug 29,2015
0 people found
this helpful
More property took over from the original company I was with, and I couldn't be happier about it. Marque was very friendly and down to earth. He was very helpful whilst I was preparing to leave the property and the deductions from my deposit were ...
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Aug 28,2015
Minithumbup
Marque
By: 'Mike'
Aug 28,2015
0 people found
this helpful
Marque & Anthony were fantastic from day 1, they both went above and beyond an absolute pleasure to work with, I can't praise them enough for a fantastic job. 10 / 10 from me. Well done I will definitely be advising friends and family to work with more property ...
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Comment on agent fees
FAIR
Was this helpful? Yes
Aug 28,2015
Minithumbup
Marque
By: 'MartaM'
Aug 28,2015
0 people found
this helpful
Great team, very professional and helpful, Lovely people. It's a pleasure to do business with them. All terms and conditions are very clear . Very friendly company reliable and trustful....
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Comment on agent fees
Everything goes well, price and flat is perfect very helpful people
Was this helpful? Yes
Aug 20,2015
Minithumbup
Marque
By: 'Anthony Baynham. Marque Allan'
Aug 20,2015
0 people found
this helpful
Everything was Great.......You talking with real people....not just with agents. Best Regarts for them. They are experts on them services, and also they doing the best to make you to feel normal and nice. Thank you More Property.......
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Comment on agent fees
Everything Normal.
Was this helpful? Yes
Aug 10,2015
Minithumbup
Marque
By: 'ivan'
Aug 10,2015
0 people found
this helpful
Amazing service, tenant find services are spot on, very happy with te overall let / management services provided. Wouldd definitely recommend for a professionl service with down to earth people....
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Aug 04,2015
Minithumbup
By: 'Raya Perez'
Aug 04,2015
0 people found
this helpful
The service we have got from Anthony has been exceptional, Anthony kept us informed and was on the ball all the time chasing and regularly reporting back to us , we have never had service like this from any agent. 11/10...
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By: -
Aug 05, 2015
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Dear Raya Thank you for your kind comments, and for taking the time to post an review . Kind regards Anthony ...
Jul 06,2015
Minithumbup
Marque
By: 'Temitope'
Jul 06,2015
0 people found
this helpful
Marque was expectional throughout the whole journey. He made the whole transition very easy and he was readily available for any question....
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Jul 04,2015
Minithumbup
Marque
By: 'Paul and Gail'
Jul 04,2015
0 people found
this helpful
A great service, that allowed us to move into our new property, with no issues at all. Excellent communication so we knew what was happening at every step of the process. We would recommend More Property to anyone....
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Jun 17,2015
Minithumbup
Marque
By: 'Sima'
Jun 17,2015
0 people found
this helpful
My experience with More Property was excellent. Marque Allen dealt with me and was so professional and polite. I've never used such a helpful agent! I was picked up on request and driven to the property for the initial viewing which was so convenient and ...
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Areas covered
  • Bournemouth
  • Poole
  • Christchurch

UKALA NLA DPS Property Redress Scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 57 0 4 0 1 0 4 0

Agent Fees

Sales - We charge a fixed non refundable fee of Β£250 upon instruction of the property and then upon sale completion a commission of only 0.25% of the sale price.This is charged to the Vendor and there is no charge to Purchasers.

Lettings (Landlords) - We offer to Landlords rates starting at Β£50 plus vat for marketing only, through to 2 weeks rent for a comprehensive Tenant Find service or 1 weeks rent and 10% for management

Lettings (Tenants) - The fee to Tenants is Β£250 for the 1st Tenant and Β£150 for all additional Tenants. This fee covers all admin and referencing charges, future renewals, check in, inspections, check outs and deposit registration so NO ONGOUNG FEES DURING OR AT THE END OF THE TENANCY. Guarantors where required are charged at Β£60.
Last updated at 10:29 AM 11/01/2018 by Katie Hawksworth

Complaints Procedure

Firstly if you are reading this because you have a complaint that you wish to log then may I take this opportunity on behalf of More Property to apologise for this becoming necessary.

More Property LTD, a Member of The Property Redress Scheme for both sales and lettings, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by a senior member of staff. However, in the event that we are not able to deal with the issue to our mutual satisfaction, we will refer you to The Property Redress Scheme.

Stage 1 (Optional) - Please feel free to contact our office on 01202 776968 or by emailing complaints@more-property.co.uk to advise and discuss the nature of your complaint so that we can attempt to put things right and rectify the issue. A log of your complaint will be created and the outcome recorded.

Stage 2 - If you are dissatisfied with the outcome having already discussed the nature of your complaint or you wish to log your complaint in writing then please provide as much detail as possible and address your complaint to: Customer Services, More Property LTD, More Property Ltd, Wessex House, St Leonards Road, Bournemouth, Dorset, BH8 8QS or by email to complaints@more-property.co.uk

Stage 3 - A log of your written complaint will be recorded, and written acknowledgement will be sent to you within 3 working days advising that a senior member of staff who is not directly involved in the complaint will be promptly undertaking a proper investigation.

Stage 4 - A formal written outcome of the investigation will be sent to you within 15 working days containing details of any offers deemed necessary.

Stage 5 - If you remain dissatisfied then you can request a speedy and separate detached review to be conducted by another member of staff not connected to the complaint. The details and findings of this review will again be sent in writing within a further 15 working days with any revised offers being made.

Stage 6 - Following the conclusion of the investigation a written statement including any offers made
will be sent to you accompanied by information on how to refer the matter to The Property Redress Scheme if still dissatisfied. Any referrals to The Property Redress Scheme must be made within 6 months of our final view and there is NO payment payable by you for this service.
Last updated at 10:29 AM 11/01/2018 by Katie Hawksworth
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