The UK's Largest Customer Review Website for the Property Industry
Moore & York Lettings
4.9/5, 38 Reviews
95% Recommended
100% letting valuation accuracy
94% letting fee satisfaction
MOORE & YORK LETTINGS LTD ARE A LONG ESTABLISHED AND HIGHLY PROFESSIONAL FIRM OF LETTING AGENTS. SITUATED WITHIN PROMINENT, RECENTLY REFURBISHED OFFICES ON RUTLAND STREET, LEICESTER WE OFFER OUR LANDLORD CLIENTS EXCELLENT ACCESS TO POTENTIAL TENANTS.
WE OFFER A COMPREHENSIVE LETTING SERVICE FOR BOTH TENANT FIND O
NLY AND FULL MANAGEMENT AND HAVE A HIGHLY EXPERIENCED AND MOTIVATED TEAM WITH AN IN DEPTH KNOWLEDGE OF THE LOCAL AREA.
THE TYPES OF PROPERTY WE OFFER RANGE FROM COMPACT STUDIO TO COUNTRY HOME AND FROM HUMBLE TERRACE TO STUNNING PENTHOUSE.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 94.00% | £495 | £1,100 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 0 | 31 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- LE1
- LE19
- LE2
- LE3
- LE4
- LE5
- LE6
- LE7
- LE8
- LE9
Address
Moore & York Lettings
1 Rutland Street, Leicester, Leicestershire
LE1 1RB
0116 275 6360
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 12:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Always very attentive and ...
Share On : 
5 Star Review
By : 'Amal'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE1
31 May 2018
People found this helpful0
Since I moved into my apartment Rabia and Natasha has been very helpful and looks after our needs attentively. Rabia has always been very quick to deal with any issues and organically cares about the well being of her tenants. Shes approachable and easy to talk to with a great sense of humour. ... Read Full Review
Comments on Agent Fees
Very reasonable
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Amal- what a lovely review! Thank you for your generous...
Good ...
Share On :
5 Star Review
By : 'Claire'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : LE51
30 May 2018
People found this helpful0
We always get a good service when required and always been polite and helpful and sometimes if a rent is not paid on time we get a reminder from member of staff and requesting very ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you for your lovely review...
Current ...
Share On :
2 Star Review
By : 'Not'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LE4
29 May 2018
People found this helpful0
Waiting on someone to come sort my bathroom it has ben over a year since made the complaint if not longer, all windows don't close properly, my intercom does not work, have to go down myself to open dr if anyone comes, complaint to agent and James but as usual just been ... Read Full Review
Comments on Agent Fees
Agent fees - BAD BAD - do not agree!! we already pay rent of £550 plus gas/elec. water and whatever else but on top of that you ask for £60 to renew etc if that is the case next time then I will have to cancel my agreement
Comments (0)Was this helpful?:
Professionally ...
Share On :
5 Star Review
By : 'Annette'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE1
24 May 2018
People found this helpful0
Speaking as a tenant I would describe Moore & York as being like an ideal friend - there when you need them, but not at all intrusive. Any problems are immediately resolved, even those requiring diplomacy. All tradesmen used by them are equally professional, polite and friendly. The safety of ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you Annette, we love your comparison- we strive to be as friendly and as approachable as...
Superb ...
Share On :
5 Star Review
By : 'Adam'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE1
24 May 2018
People found this helpful0
Ever since I moved into a property they manage I have had nothing but great experience and friendly customer service. They're flexible, understanding, and all in all, good ... Read Full Review
Comments on Agent Fees
Good, and broken down
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Hi Adam, thank you for your generous...
Moore & York Always ...
Share On :
5 Star Review
By : 'Joy'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE19
23 May 2018
People found this helpful0
I have been with Moore & York for the past 11 years they have always looked after us staff are courteous communicate well would definitely recommend to anyone interested in renting a ... Read Full Review
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you Joy- you are a valued...
Tenancy ...
Share On :
5 Star Review
By : 'Neil'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE3
23 May 2018
People found this helpful0
The tenancy was quickly arranged and an earlier move-in date was helpfully accommodated. The property was in excellent condition. The team are always responsive to queries about the property. Would ... Read Full Review
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Hi Neil, Thank you for your kind words- we try to be as accommodating as...
Always stellar service from ...
Share On :
5 Star Review
By : 'DavidL'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : LE1
23 May 2018
People found this helpful0
I've been a tenant with Moore & York for a number of years for my last two homes, first at the Loughborough branch, and with the Leicester branch for the last year. I've dealt directly with Rabia many times in person and via email and always found her extremely helpful, courteous and ... Read Full Review
Comments on Agent Fees
I think the are appropriate for the level of service.
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018David- your kind words are much appreciated! Thank...
Excellent ...
Share On :
5 Star Review
By : 'Mazza'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE4
20 Mar 2018
People found this helpful0
The service I have received has been excellent, especially from zoe in the Leicester office who went above and beyond with her fantastic friendly service. I would recommend her especially ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you for your awesome...
Competent & ...
Share On :
5 Star Review
By : 'Rose'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LE1
15 Mar 2018
People found this helpful0
I have worked with Rabia for a number of years now to find new tenants for my Leicester apartment. She has always been reliable and acted swiftly in advertising my property in the right places. She has been competent in finding the right tenants and ensuring they meet the required criteria. Rabia ... Read Full Review
Comments on Agent Fees
The agents fees correctly reflect the work carried out on the landlords behalf in a professional manner.
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you for your most generous review Rose. You are the perfect...
I have been with moore and ...
Share On :
5 Star Review
By : 'Jit'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE1
10 Mar 2018
People found this helpful0
I have been with moore and york for the past one year. Whenever i had any issues regarding with electricity and boiler, it has always been solved in a proffesional manner and very ... Read Full Review
Comments on Agent Fees
I personally think agent's fees should be paid yearly rather than every 6 months.
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you for your review! We do try very hard to deal with maintenance issues swiftly and...
I have a good experience ...
Share On :
5 Star Review
By : 'Sudipta'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : Yes
Postcode : LE3
9 Mar 2018
People found this helpful0
I have a good experience addressing Smith processing and other paper work during renting. Helpful behaviour and no miscommunication so ... Read Full Review
Comments on Agent Fees
It's ok
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you for leaving us a review...
Rabia is always very helpful ...
Share On :
5 Star Review
By : 'N'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE1
9 Mar 2018
People found this helpful0
Rabia is always very helpful and nice person to deal with. Very friendly person Thank you for your help ... Read Full Review
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you for your kind...
Fantastic !!! The Staff are ...
Share On :
5 Star Review
By : 'james'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : LE80
8 Mar 2018
People found this helpful0
Fantastic !!! The Staff are so Friendly and helpful, i feel they went above and beyond to help my on the move in and when i had teething problems in the first week cant recommend enough ... Read Full Review
Comments on Agent Fees
GOOD
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you James for your...
I have been a tenant with ...
Share On :
5 Star Review
By : 'Sian'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE1
8 Mar 2018
People found this helpful1
I have been a tenant with Moore and York for over 4 years and have never ever had a problem! Previously, I've had awful experiences with letting agents and landlords which have put me off but this has been the first time that I've never had any issues! Rabia and Claire have always been ... Read Full Review
Comments on Agent Fees
Over the last 4 years, understandably their fees have increased, like with most expenses, but considering how efficient they are, their fees are reasonable.
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you Sian! You are an ideal...
Very professional, friendly ...
Share On :
5 Star Review
By : 'Florentina'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : LE3
7 Mar 2018
People found this helpful1
Very professional, friendly agent.i recommend in general this agency, very happy with them,fees are not big...... Problems are solved in time if is the ... Read Full Review
Comments on Agent Fees
Small fees
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Hi Florentina, Thank you for your lovely...
Moore and York have been our ...
Share On :
5 Star Review
By : 'Gerald'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LE3
6 Mar 2018
People found this helpful0
Moore and York have been our letting agents since moving in 2016. The staff at the Rutland Street branch have always been friendly and helpful in all aspects of the letting process. On the rare occasions we have had problems such as a recent boiler fault they have been quick to respond and got the ... Read Full Review
Comments on Agent Fees
Fees are reasonable and are accompanied by a good service.
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Hi Gerald & Sue, Thank you for you review! You are awesome...
Brilliant estate agents, ...
Share On :
5 Star Review
By : 'Hannah'
Branch : Leicester, 1 Rutland Street
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : LE2
6 Mar 2018
People found this helpful0
Brilliant estate agents, really helpful, kind and understanding. We're rrally glad that we've found an agents that are so helpful and ... Read Full Review
Comments on Agent Fees
Very good
Comments (1)Was this helpful?:
By : Rabia Raja
1 Jun 2018Thank you Hannah for your kind...
1 - 20 of 38 items
No Staff Registered
NaN - NaN of items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2/1/2019, 8:04:43 AM by allAgents
