Moore Allen & Innocent
1/5, 1 reviews
0% recommended

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  • Lettings
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“Appalling customer service, despite constant phone calls and assurances that ......”

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Jun 30,2014
By: 'Karen'
Jun 30,2014
3 people found
this helpful
Appalling customer service, despite constant phone calls and assurances that we are on their mailing list for rental property we surprisingly receive no emails at all! Furthermore when we find a suitable property on their website it is invariably let "subject to references"! Yet another ...
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By: Moore Allen & Innocent
Aug 06, 2014
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We are really sorry to see the above review that has been posted and that this person has clearly had a bad experience with their rental property search with us. We can see from our records that the applicant initially registered with us last summer and in the intervening period between then and their comment date above, has been sent some 24 separate emails of properties matching their criteria. Emails that bounce back undelivered or are returned as no longer required are regularly monitore ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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