Mint Homes are an independent, internet-based, letting agent. Based in Kendal we offer a portfolio of residential properties across the South Lakes.
Mint Homes

Grosvenor House,
Stramongate,Kendal

LA9 4BD
01539722519

Website not available

Properties for Sale
Properties to Rent

Mar 03,2018
Minithumbup
By: 'A.B.'
Mar 03,2018
0 people found
this helpful
I have been using Mint Homes for the past three years and I would fully recommend them. They were extremely helpful whenever I called and I'm entirely satisfied with their service. I'm truly grateful for everything they've done for me. Thank you, ...
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
By: Mint Homes
Mar 07, 2018
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Hi AB. Thank you so much for the review. It's our pleasure to assist however we can throughout your tenancy to ensure it runs smoothly and you are happy in your home. ...
Mar 01,2018
Minithumbup
By: 'Rodger Gibbs'
Mar 01,2018
0 people found
this helpful
I wasn't sure which agent to use to rent our property out but went with Mint as they were the most competitively priced. I was a liitle worried as sometimes you get what you pay for! However the service was excellent from start to ...
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Comment on agent fees
excellent value for money
Was this helpful? Yes
By: Mint Homes
Mar 07, 2018
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Many thanks for your kind feedback Rodger. Operating online means we can keep our overheads low, enabling us to pass these savings onto our landlords and tenants. However, it is always our aim to provide the kind of service we would like to be given ourselves, regardless of costs, so we are really pleased to hear that we provided this for you. ...
Feb 28,2018
Minithumbdown
By: 'Local Landlord'
Feb 28,2018
0 people found
this helpful
Poor tradesmen, sloppy work, lots of costly mistakes and an aggressive, childish and unhelpful attitude from the staff. Avoid like the plague!...
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By: Mint Homes
Mar 07, 2018
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Hi Tim We are sorry that Mint Homes did not meet your expectations the last time we marketed your property for you. We always strive to give the most helpful, respectful, thorough and cost effective service to our landlords and tenants alike, so are sad that on this occasion you feel we didn't give our usual level of service. Our tradespeople are vetted and have many years of experience in providing excellent customer service and workmanship. However, we will always look into any compl ...
Feb 28,2018
Minithumbup
By: 'Alex Watt'
Feb 28,2018
0 people found
this helpful
Really good service. Helen and her team look after all our properties on a fully managed service which means we get a very easy life. can't recommend Mint enough....
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Comment on agent fees
Fees are good. Being a lettings only agent fees are less than a typical estate agent.
Was this helpful? Yes
By: Mint Homes
Mar 07, 2018
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Many thanks for your very kind review Alex. Taking the stress and time constraints out of the letting process for our landlords is one of our main aims, so we are really glad that we have been successful in doing that for you. ...
Feb 27,2018
Minithumbdown
By: 'It’s the principle.'
Feb 27,2018
0 people found
this helpful
MINT HOMES ARE THIEVES. No problems with them until the end of tenancy. They charged us for things that were already broken or in the same state that they were in before we moved into the property. We are gutted with ourselves because we trusted ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Mint Homes
Feb 27, 2018
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Thank you for your feedback and we are sorry to hear you were not happy with the service provided by Mint Homes at the end of your tenancy. However, Mint Homes will only make a deposit deduction if there is an anomaly to the initial signed inventory. Our tenancy agreement also advises how the garden and interior of the property and contents should be kept throughout the tenancy as well as left at the end. To protect a deposit taken for an assured shorthold tenancy and help with any dis ...
Oct 30,2017
Minithumbdown
By: 'Val'
Oct 30,2017
3 people found
this helpful
Having used mint homes for the past number of years ..I'm afraid I can say nothing positive about them. No customer care, no tolerance, no empathy for their tenants. Landlords like them, tenants dont Why ?..because its easy to impress for money..but hard ...
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Feb 08,2017
Minithumbdown
By: 'Oak Street'
Feb 08,2017
2 people found
this helpful
Worst customer service. Always looking for anything to keep your deposit. Not honest at all. They should be looking up...
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By: Oak Street
Feb 08, 2017
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What area, How u San talk about rent area when you saI'd that he supposed to leave on the 2nd of March when he left a month before and find out that you advertised that sameven room to be available from the 13th of February. I won't kettle it go even if it will cost me more going to court. ...
Dec 05,2016
Minithumbdown
By: 'Alpaca91'
Dec 05,2016
7 people found
this helpful
When I first rented with Mint Homes Helen was very helpful and couldn't do enough to help, she even helped me out big time when I decided I'd like to move properties, which I'm truly grateful for. However, I wish I'd never moved. I was ...
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Was this helpful? Yes
By: Mint Homes
Feb 08, 2017
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Response from the owner 2 months ago Many thanks for the review Rebecca. Although we have responded to your personally I would just like to reiterate that although Mint Homes are a small team, we pride ourselves on the efficient and friendly service we provide and take both landlord and tenant customer service very seriously, whilst striving to treat all our tenants and landlords equally. When there are issues with any of our properties we aim to rectify the problems as quickly as possible, ho ...
Aug 05,2016
Minithumbdown
By: 'A H'
Aug 05,2016
2 people found
this helpful
I have been renting in this country for eleven years and I have to admit that I had with Mint homes the worst experience ever. They are dishonest, ready to lie and make all tricks to please the land lord so they use them again ...
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Was this helpful? Yes
By: Mint Homes
Feb 08, 2017
View all comments (1)
Thank you for your feedback and we are sorry to hear you were not happy with the service provided by Mint Homes at the end of your tenancy. However, Mint Homes will only make a deposit deduction if there is an anomaly to the initial signed inventory. Our tenancy agreement also advises how the garden and interior of the property and contents should be kept throughout the tenancy as well as left at the end. To protect a deposit taken for an assured shorthold tenancy and help with any di ...
Areas covered
  • LA9
  • LA8

ARLA


Review statistics

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Agent Fees

No fees set.
Last updated at 2:43 PM 26/08/2016 by Hazel Belshaw

Complaints Procedure

No procedure set.
Last updated at 2:43 PM 26/08/2016 by Hazel Belshaw

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