• Karen Price
    Karen Price
  • Alaine Bradbury
    Alaine Bradbury
  • Nick Sharples
    Nick Sharples
  • Katie Hobson
    Katie Hobson
  • Ashley Grant
    Ashley Grant
  • Michelle Wright
    Michelle Wright
  • Debra Amos
    Debra Amos
  • Rachael Davidson
    Rachael Davidson
  • Elaine Shakespeare
    Elaine Shakespeare
  • Rianna Lucas
    Rianna Lucas
  • Mark Lucas
    Mark Lucas
  • Sharon Butler
    Sharon Butler
  • Samantha Bradshaw
    Samantha Bradshaw
  • Caroline Nicholas
    Caroline Nicholas
  • Marie Kynes
    Marie Kynes
  • Chris McGowan
    Chris McGowan
  • Luke Elston
    Luke Elston
  • Angela Burgess
    Angela Burgess
  • Charlotte Mariner
    Charlotte Mariner
  • Andy Bamber
    Andy Bamber
  • Claire Louise Dugdill
    Claire Louise Dugdill
  • James Southern
    James Southern
  • Kathryn Hatton
    Kathryn Hatton
  • Susan Jones-Gray
    Susan Jones-Gray
  • Zoe Drayton
    Zoe Drayton
Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our Read full description...Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.
Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
this helpful
Zoe and the team were fantastic from start to finish. We would definitely recommend Miller Metcalfe, Culcheth to anyone. Communication throughout the process was excellent and it was all done with enthusiasm, warmth and a genuine desire to provide excellent service. Thanks for all your help....
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Comment on agent fees
Fees were very competitive - we took advantage of the legal fees offering in with the sale commission.
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
this helpful
Katie is developing into an excellent letting agent. She's been my point of contact for almost 18 months now, and although we've had a few issues early on, she's now really starting to excel. She energetic, enthusiastic and when I raised the bar, she delivered. She's also really pleasant to deal with. Nice one Katie!...
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Comment on agent fees
average on agent's fees
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Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
this helpful
Marie was excellent to deal with, she was very helpful and always very pleasant. i will definitely recommend to friends in future...
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Comment on agent fees
we bought from them
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
Featured Review
0 people found
this helpful
Cannot argue with the farnworth branch. Accurate property valuation, good quality photographs and excellent communication. Becky and Claire continuously kept us up to date and delivered a brilliant service! We took a multi-agent approach to selling our property, miller metcalfe provided more viewings/interest than the other agents. Would highly recommend...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Miller Metcalfe
Nov 25, 2016
View all comments (1)
Thank you for your kind review. I will forward this to our team at Farnworth.....
Nov 24,2016
Minithumbup
By:
Nov 24,2016
Featured Review
0 people found
this helpful
We instructed Miller Metcalfe because we wanted a professional service from a local company with knowledgeable friendly staff. And that's what we got, a great service from Sam, Caroline and Karen the who managed and looked after us all through our sale. Karen kept me up to date at all times during the process, arranging viewings, offers and the final sale. Super service would use again....
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Comment on agent fees
They are competitive and "You get what you pay for"
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
Made renting our property an absolute breeze, Miller Metcalfe were both flexible and understanding, they made everything so easy and have been on hand when needed. We would highly recommend Miller Metcalfe Horwich and the Bolton office who actually deal with the rental side of things. Thank you...
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Comment on agent fees
The fees seen very reasonable, they are covered by the monthly rental.
Was this helpful? Yes
Nov 12,2016
Minithumbup
By:
Nov 12,2016
0 people found
this helpful
Very helpfull so far, rented a property for not too long now and have had no issues and great customer service...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Katie has been amazing from beginning to completion of moving into this property. She has been highly professional and has communicated to any emails and phone calls efficiently throughout the whole process. She has understood our situation and has made us feel comfortable and confident about our decision to move with all timelines met that were agreed. Thank you Katie for all your support, we are very happy here....
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Comment on agent fees
The agents fee's are average and no issue with the amount paid.
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
To. Mandy and all the staff involved in the selling of Buckingham ave, I am pleased to say what a brilliant job was done. Yes we had few hiccups !!! None of it due to the team at Miller Metcalfe may I add, I'm so glad I picked you out of my 3 valuations that I had done. I would'nt hesitate to recommend the team at Horwich in selling anyone's property and wish you lots of continued success. Thanks to all of you. Regards, Margaret & Geoff....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Thanks to Mandy Colette and tony for their excellent professional manner on our sale from start to completion , any problems on the sale were resolved very quickly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Andrea
Oct 28, 2016
View all comments (1)
Hello, Thank you for your recent review, it was our pleasure to be able to look after you and I shall pass on your kind words to the team at Horwich, we hope you enjoy your new home. Kind regards Andrea....
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Nick has been a star for the past few years when I choose Miller Metcalfe for letting my properties. He is professional, informative and helpful throughout the letting process and I don't need to worry anything as he did all the paperworks and arrangement for me. What I also like about him is that when my tenant need any assistance, he would email me and he would recommend me the possible solution to assist my tenant. I would highly recommended Nick to be your letting agent as you won't be dis...
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
I recently purchased a new build property and the builders as part of there part exchange placed us on the market with 3 local agents, Andy valued my property a little higher than the other agents and Elaine generated more viewings than the other two agents combined resulting in a full asking price after a week or so, also since the sale was agreed they have been great in keeping in contact. I highly recommend this company. Ian Skelly....
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Comment on agent fees
the fees were reasonable
Was this helpful? Yes
By: Andrea
Oct 27, 2016
View all comments (1)
Thank you for your review, we are delighted to hear of your experience with Miller Metcalfe as we do strive to do the best we can for all our clients and thank you for using us. I am sure Elaine and Andy will be delighted to, Regards Andrea....
Oct 26,2016
Minithumbdown
By:
Oct 26,2016
0 people found
this helpful
I purchased a property through miller metcalfe- the intial estate agent who showed me round the property was polite and friendly. It did at times seem to take an age for the telephones to be answered at the offices when I called but staff were friendly enough. It was a purchase through miller metcalfe so essentially their priority would be with their vendor so I did find communication at times lacking. I almost had to pull out of the sale due to lack of communication - however it all came go...
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Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
After switching from another agents to Miller Metcalfe I soon realised it was the best decision i made. Jonathan Mcllhinney kept me informed and updated every step of the way, his communication couldn't have been better. Jonathan was my main contact and dealt with everything personally from start to end. I would highly recommend Jonathan and Miller Metcalfe to anyone....
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Comment on agent fees
Fees where good. They offer a better deal the previous agency I used and beat any other current quotes I had.
Was this helpful? Yes
By: andrea
Oct 26, 2016
View all comments (1)
Hello, Thank you for your recent review, we are delighted to have been able to have looked after you and I shall pass on your feedback to Johnathon who I am sure will be delighted . It is our pleasure to be able to look after you and thank you once again, Kind regards Andrea....
Oct 25,2016
Minithumbdown
By:
Oct 25,2016
0 people found
this helpful
I have rented my property via miller melt caffe From the very first encounter it was ok until I spoke to one member of staff *. Now I have had minimal contacts with the letting a agency but the service is very horrible. I have had no heating all summer and miller Metcalfe can't find anyone to fix my heating. My bathroom is blocked, my shower is blocked after waiting for 5 weeks to get it fixed a man showed up last night he said he will come after 5 and turned up after 7:30, alas he came wit...
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Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
Emma was helpful and honest from the start of our rental application. The timescale she specified was accurate and she has been helpful with any queries we have had. Out of the estate agents we had be to for a rental property, Miller Metcalfe have been the most efficient....
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Comment on agent fees
The fees we paid were less than other agents we had been to. No additional fees to those advertised. We were told upfront what the fees were going to be before applying for the property.
Was this helpful? Yes
By: Andrea
Oct 26, 2016
View all comments (1)
Hello, Thank you for you recent review. We delighted to have received your feedback and of you r experience with Miller Metcalfe. I shall be only too pleased to pass on your comments to Emma. We hope to be of service again to you in the future. Kind regards Andrea....
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
I found myself having to find a new property to rent. I looked through all the properties that were available and saw one I wanted to view I phoned the company and got a viewing that day. Marie showed me round the property and explained all I needed to do if I wanted to go ahead with renting the property. I submitted all my paperwork online and within a week I was in my property with the help of Katie Jo the process was so simple and easy and was informed of the progress on a daily basis. I can'...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andrea
Oct 26, 2016
View all comments (1)
Hello, Thank you fro your review, we are delighted to have received your feedback and I know Katie will be too. It was our pleasure to be able to assist you. I hope we can help you again in the future. Kind regards Andrea....
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
What a fantastic experience katie and staff made renting our home from miller metcalfe, excellent customer service and very friendly, went above and beyond what was expected of her and was always there for any problems we had, would not hesitate using miller metcalfe in the future all because of lovely katie Thanks guys...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andrea
Oct 26, 2016
View all comments (1)
Hello, Thank you so much for your lovely review , we are very pleased to hear of the service you were given and I'm sure Katie will be delighted too. It was our pleasure to be able to assist you. Kind regards Andrea....
Oct 14,2016
Minithumbup
By:
Oct 14,2016
1 people found
this helpful
All the staff who I dealt with from start to finish were super efficient, friendly and approachable. Fab service and price! Wild highly recommend the team and company and was completely happy with all aspects provided....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Before meeting Emma I'd been searching for a dog friendly house for about 6 months... But within a month of meeting her I was in a lovely new home. From first meet, to moving in, Emma kept me up to date with how things were progressing and even kept in touch with me from the beach when she was on holiday! It was a stress free move, and for that I have Emma to thank!...
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Comment on agent fees
ok!
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
The service we received from all the staff at Miller Metcalfe during the sale of our house was excellent. The sales negotiators were professional and efficient and we were kept informed at all times regarding viewings and feedback from the viewings. The service we were particularly impressed with was from Susan Jones Gray who once the offer was accepted took over and supported both ourselves and the purchaser until completion. Having a specific person who is helping to move the sale forwar...
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Comment on agent fees
Not the cheapest but excellent service.
Was this helpful? Yes
By: andrea
Oct 06, 2016
View all comments (1)
Hello, Thank you for your review. it was our pleasure to be able to look after you and we really appreciate your comments, I have passed your feedback to Susan, whom I know will be delighted. Kind regards Andrea....
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
I spoke with Clare Frequently and always kept me in the loop. Clare understood me and my frustration with the mortgage Lenders when they made an error and delayed the process. Clare frequently kept the sellers happy to avoid any disagreements that may of taken p[lace due to the delay. A very helpful and friendly branch....
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Was this helpful? Yes
By: Andrea
Oct 03, 2016
View all comments (1)
Hello, Ashley Thank you for your feedback, we are delighted that you are happy with our service and we have passed your comments on to Clare and the branch who helped you It has been our pleasure to look after you. Kind regards Andrea....
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Good communication and friendly. Would recommended to other first time buyers. Excellent customer service and personal touch. We are delighted by the outcome and purchase of the property...
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Comment on agent fees
N/A
Was this helpful? Yes
By: andrea
Oct 03, 2016
View all comments (1)
Hello, Graeme, Thank you so much for reviewing our service, we really appreciate it. I have passed on your comments to the team and we were delighted to be able to assist you, with your purchase. Kind regards Andrea....
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Sam valued our property and assured us throughout, photographs were superb, we sold our property in 4 days. We also bought our new house through Miller Metcalfe, Bev was professional when we were negotiating on the sale and purchase and always returned queries promptly. Many Thanks...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: andrea
Oct 03, 2016
View all comments (1)
Thank you for your feedback it was our pleasure to be able to assist you. I will forward your comments onto the team and we are thrilled for you, that you sold your property so quickly. Kind Regards Andrea....
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Absolute pleasure to deal with when purchasing my new property. The team is friendly, helpful open & honest. A ++++ I would definitely recommended these guys over the agents I contracted to sell my property who are located just a few shop doors away....
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Was this helpful? Yes
By: Andrea
Oct 03, 2016
View all comments (1)
Hello, Paul Thank you for your feedback, it was our pleasure to be able to assist you in the purchase of your new property. I will forward your comments to the team and thank you very much for your kind words and your custom. Kind Regards Andrea....
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Excellent service from the start right the way through to the completion date. Information received when viewings had been arranged with feedback afterwards. A buyer was located very quickly and the process was handled very professionally throughout....
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Comment on agent fees
The fees where reasonable and I felt that I received value for money.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Great service thank you very much - friendly personal and understanding staff moving went smoothly and staff kept in contact regularly...
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Comment on agent fees
good
Was this helpful? Yes
By: Amy
Sep 13, 2016
View all comments (1)
Hello Mr and Mrs F, Thank you for your pleasant feedback. We are pleased to know our team met your expectations and was able to deliver you such amazing customer service. I will pass the comments on to Debra, Clare and the team. Thank you for choosing Miller Metcalfe, Amy.....
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
I cannot thank Katie enough for the truly professional , but also friendly and extremely pleasant way she dealt with my tenancy Application. It was a real pleasure to find someone so excellent, In an often maligned, profession. Thank you....
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Comment on agent fees
Not in a position to compare, so I would say fair.
Was this helpful? Yes
By: Amy
Sep 13, 2016
View all comments (1)
Hello Geoff, We are pleased that Katie made your move such a smooth process. We appreciate all the feedback and i will pass your kind words on to Katie and the team. Thanks for choosing Miller Metcalfe, Amy.....
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
We cannot praise Bev enough for her expertise and extreme patience during quite a challenging sale. Her positive attitude and professionalism have helped guide us through the sale of our family home of nearly 50 years. Bev and her team have worked tirelessly to keep the sale on track and have supported us every step of the way. Bev and her team communicate well and constantly keep you up-to-date with the sale without being chased. Overall an excellent experience facilitated by the superb staff ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Amy
Sep 13, 2016
View all comments (1)
Hello Mr and Mrs Rigby, We are glad to hear Bev and the team worked hard towards completing your sale and worked in a professional and calming manner at all times. I will pass all feedback forward. Thank you for choosing Miller Metcalfe, Amy....
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
I switched from another agents to Miller Metcalfe. It was the best decision i made. I was informed and kept updated every step of the way, their communication couldn't have been better, and i felt in very secure hands. Sharon was my main contact and she was brilliant. Estate agents as a whole do not have a great reputation in my mind, but Miller Metcalfe changed that perception for me, and i would highly recommend them to anyone....
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Comment on agent fees
Miller Metcalf agency fees are very fair, and comparable to other agents, if not better.
Was this helpful? Yes
By: Amy
Sep 13, 2016
View all comments (1)
Hello Adele, Thank you for the wonderful comments regarding Sharon and the team! I will be sure to pass your comments through to branch, all feedback is appreciated! Thank you for choosing Miller Metcalfe, Amy.....
Sep 09,2016
Minithumbup
By:
Sep 09,2016
0 people found
this helpful
Would like to say a huge Thankyou to Bev for everything she did to ensure our sale went through. It has been a stressful few months but Bev was fantastic, she was professional & prompt at responding to our enquiries and generally to lovely to talk too. Thanks again and keep up the excellent work....
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Comment on agent fees
Fair price
Was this helpful? Yes
By: Amy
Sep 09, 2016
View all comments (1)
Hello Louise and Karl Dalton, Thank you for your comments regarding the service you received from Beverley and the team, We value all feedback that is given from our customers and will be delighted to pass this on. We wish you all the best in your future, Thank you for choosing Miller Metcalfe. Amy....
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Marie and Katie were very helpful and friendly. I thought i was the best when it comes to customer service but i must say extremely excellent customer service...
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Comment on agent fees
excellent
Was this helpful? Yes
By: Amy
Sep 08, 2016
View all comments (1)
Hello Sola, Thank you for your brilliant feedback. We are grateful for all your comments and will pass them over to Marie, Katie and the team. Thank you for choosing Miller Metcalfe.....
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Very professional service from both Ashley and Karen. Very prompt with responding to any queries. Excellent service overall. Keep up the good work....
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Comment on agent fees
You get what you pay for. Sold within the month so very happy.
Was this helpful? Yes
By: Amy
Sep 08, 2016
View all comments (1)
Hello Caron, Thank you for your amazing feedback regarding Ashley and Karen, We are please to here they dealt with your queries accordingly and exceeded your expectations in customer service. I will pass all feedback on to the team. Thank you for choosing Miller Metcalfe. Amy....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Very professional, all calls returned promptly, all queries quickly resolved, has kept ourselves up-to date on all aspects of our sale. An asset to Miller Metcalfe...
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Comment on agent fees
House was sold within fourteen days so therefore the fees and service we have received are of the charges expected to pay
Was this helpful? Yes
By: Amy
Sep 07, 2016
View all comments (1)
Thank you Clive for the wonderful comments on one of our representatives. I will pass all comments on to Karen and the team. Thanks for choosing Miller Metcalfe, Amy.....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
After trying 2 other estate agents and agreeing to lower the price with the second , I kept seeing for sale signs of miller metcalfe another sold in seven days. not having miller metcalfe in my town i did nothing until i received a flyer through my door. I rang and made a appointment when Marie Valued our property she said it was a shame we had reduced it and suggested we advertise it with offers over, and true to their word out house sold 4 days after the advertising had gone live and yes we g...
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Comment on agent fees
avarage
Was this helpful? Yes
By: Amy
Sep 07, 2016
View all comments (1)
Thank you for your pleasant feedback, I will pass your comments on to Marie and the team. We are happy we exceeded in your expectations, Thank you for choosing Miller Metcalfe, Amy.....



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Firm rankings



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Bury
9-11 Market Street, Bury BL9 0BU
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Chorley
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show all branches (12)
Culcheth
441 Warrington Road, Culcheth WA3 5SJ
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Farnworth
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Harwood
87a Lea Gate, Bolton BL2 4BQ
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Hindley
33 Market Street, Wigan WN2 3AE
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Horwich
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Worsley
One Penny Black Chambers,13-15 Barton Road, Worsley M28 2PD
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