Milestone Residential
4.9/5, 34 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
85% lettings fee satisfaction
Our office has served the local community since 1890, and has assisted generations of families within Teddington and the surrounding areas with their property requirements. show more Our office has served the local community since 1890, and has assisted generations of families within Teddington and the surrounding areas with their property requirements.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £335,000 £955,000
Lettings 50% 85% £550 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 10 0 12 0 6 0 2 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA RICS TDS Property Redress Scheme
Latest Properties

No Properties

“Teddington milestone...”

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Feb 08,2020
Minithumbup
By: 'James'
Feb 08,2020
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Tyrone and Lianne in the Teddington office Most impressed and would recommend to anyone looking to rent a property hopefully be dealing with the sales team soon...
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By: Lianne Gregory
Feb 10, 2020
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Hi James Thank you so much for your 5 star review! I am always grateful to anyone taking the time to leave us feedback. Best wishes, Lianne Gregory Lettings Manager ...

“Renting...”

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Feb 07,2020
Minithumbup
By: 'Andrea Stringari'
Feb 07,2020
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I met with Jenna McCann initially who was very knowledgeable and professional. He was excellent at providing guidance on what was required to secure the tenancy. On deciding to make an offer for a property, She was extremely professional and polite in all matters paperwork, ...
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By: Lianne Gregory
Feb 10, 2020
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Hi Andrea Thank you so much for your lovely feedback regarding the service you received from Jenna! I am so glad we could ensure a straight forward process for you. If you do require any of our services in the future please do not hesitate to get in touch- You know where we are! Best wishes, Lianne Gregory Lettings Manager ...

“Great service...”

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Jan 30,2020
Minithumbup
By: 'Sophie'
Jan 30,2020
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The team at Teddington are very polite, professional and always happy to go the extra mile. In particular Jenna and Lianne, they let out a flat for us and updated us along the way. A pleasure working with you. Sophie...
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By: Lianne Gregory
Feb 03, 2020
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Hi Sophie Thank you so much for taking the time to leave us a 5 star review. It's a pleasure working with you! Best wishes, Lianne Gregory Lettings Manager ...

“In the last week, i completed on the sale of ......”

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Jan 30,2020
Minithumbup
By: 'Andy Cornwell'
Jan 30,2020
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In the last week, i completed on the sale of a flat in Waldegrave Road and would highly recommend Milestone estate agents as they were brilliant to deal with from the start. Lucy Mottershead in particular was highly professional, always polite and responded to any ...
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By: Michael Peacock
Feb 03, 2020
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Hi Andy Thank you so much for our 5 star review! What a lovely read, it's always a pleasure to hear such brilliant feedback regarding my team - I am always grateful to anyone taking time out to leave us a review! Best wishes, Michael Peacock Director ...

“I am really not happy leaving a five star rev......”

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Jan 17,2020
Minithumbup
By: 'Best Ever Agents'
Jan 17,2020
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I am really not happy leaving a five star review.. I want it to be more! The Teddington staff and in particular Lucy Mottershead have been amazing, dealing with difficult situations, being incredibly supportive and nursing the sale through. Lucy has, from my perspective, has ...
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By: Michael Peacock
Jan 27, 2020
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What a lovely read! Thank you so much for taking the time to leave such positive feedback regarding my team, in particular Lucy! It's always a pleasure to read such great feedback regarding any of my staff. I am so glad Lucy could make such a difficult personal situation a little more easier for you. If you do required any of our services in the future, you know where we are! Best wishes, Michael Peacock Director ...

“Helpful and quick and made all the changes I ......”

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Dec 11,2019
Minithumbup
By: 'Michelle Birkby'
Dec 11,2019
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Helpful and quick and made all the changes I asked for. Improved the property before I moved in and reference checking was smooth and painless...
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By: Milestone Teddington
Dec 17, 2019
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Hi Michelle, thank you for taking the time for your feedback. We are delighted to hear it was a smooth process for you. We hope you are settling in well to your new home! ...

“Excellent agent...”

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Dec 05,2019
Minithumbup
By: 'Agnieszka Dworzynska'
Dec 05,2019
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Excellent agent. She listened and most important understood what our needs and requirements were. All my questions and emails were responded in a prompt manner and very professional manner....
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By: Milestone Teddington
Dec 06, 2019
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Dear Agnieszka, Thank you for your feedback, we are pleased to hear that Jenna impressed you. We hope you are very happy in your new home. ...

“I recently let my property through Milestone Residential...”

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Nov 21,2019
Minithumbup
By: 'Tim Holmes'
Nov 21,2019
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I recently let my property through Milestone Residential. Each stage of the process was very straightforward thanks to the excellent service I received. The lettings manager guided me through each step. She was able to arrange numerous viewings within a few days, and took time ...
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By: Milestone Teddington
Nov 22, 2019
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Thank you for taking your time to review your experience with us Tim! Its great to hear of the fantastic service you have received it has been our pleasure to help rent out your property for you and please do get in touch should you need any assistance in the future. ...

“Jenna was great....”

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Nov 20,2019
Minithumbup
By: 'Matthew Porton-Bowden'
Nov 20,2019
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Jenna was great. Understood what I was looking for and only showed me places that genuinely fitted the bill so neither my time or that of the landlord's was wasted....
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By: Milestone Teddington
Nov 22, 2019
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Hi Matthew, what a lovely five star review for Jenna! She always goes above and beyond so it is great to hear that you found her so helpful. We wish you every happiness in your lovely new home. ...

“One of best Estate Agenst...”

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Jan 15,2019
Minithumbup
By: 'Tan'
Jan 15,2019
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One of the best estate agents, Amy thresher was dealing initially but during the selling process she took time off from work, Stuart Rowe was handed over this deal. I must say he was highly professional and on top of things, It was a chain ...
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Comment on agent fees
Good
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“Great Experience All Round...”

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Nov 23,2018
Minithumbup
By: 'Steve Davies'
Nov 23,2018
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We had a great experience buying our property through Milestone Residential. Amy was brilliant throughout, always chasing up a challenging chain and holding things together. She was very accommodating when we needed to go round with builders etc and I would thoroughly recommend working with ...
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“Great attitude...”

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Aug 15,2018
Minithumbup
By: 'Robert'
Aug 15,2018
0 people found
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In a challenging period, Amy gave us every confidence in her perseverance and ability to suss out the market to deliver a great buyer. Best of all we were able to develop a great rapport around arranging viewings and getting feedback....
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Comment on agent fees
Competitive
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“Very conscientious...”

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Apr 21,2018
Minithumbup
By: 'Genie'
Apr 21,2018
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Mercedes was very thorough in finding suitable tenants. She responded promptly to queries or concerns and made sure the necessary paperwork was dealt with properly....
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“I cannot praise Amy enough. The process of moving and ......”

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Dec 19,2017
Minithumbup
By: 'Nick'
Dec 19,2017
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I cannot praise Amy enough. The process of moving and buying a property was quite a daunting one for me. Amy was extremely kind and supportive. On the first viewing Amy showed me the essential features of the property and let me take my time ...
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Comment on agent fees
N/A
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“Used milestone for selling our last two houses and one ......”

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Dec 05,2017
Minithumbup
By: 'Ian'
Dec 05,2017
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Used milestone for selling our last two houses and one of the few estate agents who I am happy to deal with. Kept informed during the sale process and would have no hesitation in recommending to prospective sellers....
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Comment on agent fees
Reasonable fees, mutually agreed a fixed fee
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“We have just successfully sold our bungalow in a very ......”

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Dec 02,2017
Minithumbup
By: 'Paul R'
Dec 02,2017
0 people found
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We have just successfully sold our bungalow in a very short time frame thanks to the professionalism of Amy and John who handled our sale throughout the process. We were assured of a quick sale and it certainly transpired. We had an offer on our ...
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Comment on agent fees
Extremely fair
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“Milestone Residential was an excellent estate agent and we were ......”

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Aug 12,2016
Minithumbup
By: 'R Dowie'
Aug 12,2016
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Milestone Residential was an excellent estate agent and we were very happy with the service they provided. Communication between us and the agent was exceptionally good and they were always happy to help us as first time buyers....
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Comment on agent fees
We were buying so did not pay any fees.
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“Ben was thoroughly professional throughout and could not be faulted. ......”

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Jul 26,2016
Minithumbup
By: 'Keith Charrington'
Jul 26,2016
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Ben was thoroughly professional throughout and could not be faulted. I would not hesitate to recommend him and the services of Milestone Teddington branch....
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Comment on agent fees
As a buyer not applicable.
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“Robin and his team were extremely competent and a great ......”

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Jul 24,2016
Minithumbup
By: 'John, Rosemary and Sarah'
Jul 24,2016
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Robin and his team were extremely competent and a great support in moments of doubt, e.g. when the buyer's solicitor seemed likely to torpedo the deal by inaction. The whole proceedings were conducted in a gentlemanly and considerate manner and we are sure that ...
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Comment on agent fees
We accepted their standard fees and feel that we got good value for them
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“Excellent service. Professional, friendly and efficient during a challenging property ......”

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Jul 18,2016
Minithumbup
By: 'shl'
Jul 18,2016
0 people found
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Excellent service. Professional, friendly and efficient during a challenging property transaction. We wouldn't hesitate to recommend Milestone to anyone looking to sell their property in Teddington....
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Comment on agent fees
Very reasonable and they earnt every penny!
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“First class from start to finish. Ben was very professional ,......”

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Jun 13,2016
Minithumbup
By: 'Kathie D'
Jun 13,2016
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First class from start to finish. Ben was very professional ,kept me totally informed and was constant in chasing and bringing sale to completion .Most pro active agents,very supportive,highly recommend.Kathie Duval...
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Comment on agent fees
Good
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“Rented our place with Milestone last year, the contract and ......”

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Jul 25,2014
Minithumbup
By: 'Adrian'
Jul 25,2014
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Rented our place with Milestone last year, the contract and handover etc went very smoothly and Barbara even offered to take in deliveries for us before we moved in as the property was sitting empty. A great service and nice people to deal with....
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“Barbara at Milestone handled our need in finding a place ......”

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Jul 24,2014
Minithumbup
By: 'Anthony & Eileen'
Jul 24,2014
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Barbara at Milestone handled our need in finding a place we call home. She is helpful, friendly and someone that takes care of business. Now I have to mention that Ned assisted us as well on occasions. He was also available to reach out to ...
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“Jeff and I initially met with Andrew Miles to view ......”

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Jul 23,2014
Minithumbup
By: 'Jeff & Sarah'
Jul 23,2014
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Jeff and I initially met with Andrew Miles to view the flat we now live in. We were in a bit of bind and needed to find a new place asap, as our previous landlord needed to sell and me being pregnant with a summer ...
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By: Naz
Jul 24, 2014
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Hi Jeff & Sarah, Thank you for your kind review. It's been a pleasure to help you, and we wish you all the best. Naz & Andy ...

“Milestone Teddington were the agents assisting me with both the ......”

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Jul 23,2014
Minithumbup
By: 'Philip'
Jul 23,2014
0 people found
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Milestone Teddington were the agents assisting me with both the purchase of the property as well as now assisting me in full management of my property. I have found all the staff at the branch very professional and always helpful. They have been very proactive ...
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Comment on agent fees
Very competitive rates
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By: Naz
Jul 24, 2014
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Thank you for the positive review Philip, it's a pleasure working with you too. Naz & Barbara ...

“Over the years we have had a number of communications ......”

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Jul 22,2014
Minithumbup
By: 'Gareth'
Jul 22,2014
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Over the years we have had a number of communications with you both buy and selling within the TW11 and 12 areas Whenever we have come across Andrew whether as a buy or seller it has been an honest and pleasurable experience. And when we think ...
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“Very friendly, helpful and personal agents. Found tenants immediately. We ......”

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Jul 21,2014
Minithumbup
By: 'Danny'
Jul 21,2014
0 people found
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Very friendly, helpful and personal agents. Found tenants immediately. We were looking to rent a second property through them as our first experience was so positive, they were not able to find tenants for that one but there was no issue in getting a second ...
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By: Naz
Jul 24, 2014
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Thank you for taking the time to rate & review our service, we appreciate it. Naz & Barbara ...

“The whole team were friendly and professional without being pushy. ......”

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Jul 18,2014
Minithumbup
By: 'Dianne'
Jul 18,2014
0 people found
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The whole team were friendly and professional without being pushy. Ned was the first person I met when I was inquiring about selling and he was very helpful and answered all my questions. Andrew did the valuation and he was very honest and priced it ...
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Comment on agent fees
There is nothing to say about the fees. I think Karen worked extremely hard to make sure the whole thing was stress free.
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By: Katy
Jul 18, 2014
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Thank you for your lovely comments Dianne, we hope you enjoy your new property and you were a pleasure to work with ...

“Both Naz and Barbara were very helpful in helping us ......”

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Jul 18,2014
Minithumbup
By: 'Rob'
Jul 18,2014
0 people found
this helpful
Both Naz and Barbara were very helpful in helping us secure the ideal property. We walked into the branch one day to enquire about lettings in the area, and within a couple of weeks we had agreed an offer on a flat....
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By: Naz
Jul 19, 2014
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Thank you for taking the time to review our service, and we are very pleased to hear you are enjoying your new home. ...

“This was our first rental property and Naz and Barbera ......”

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Jul 15,2014
Minithumbdown
By: 'Mark'
Jul 15,2014
0 people found
this helpful
This was our first rental property and Naz and Barbera were very knowledgeable and helpful. They gave an excellent price for a fully comprehensive service and took all the stress out of finding tenants and organising the nuts and bolts of letting a property. They ...
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Comment on agent fees
Good value.
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By: x
Jul 16, 2014
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Dear Mark thanks so much for the review it was great that you took the time. Just a little disappointed that you have said that you would not use us again. Please do let me know the reason and maybe it will give us a chance to discuss in the office where improvements could be made. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are members of relevant professional bodies for Sales and Lettings and have a comprehensive ( though little used ) Complaints Procedure to protect our Clients interests.
Last updated at 10:16 AM 03/08/2018 by Rod Gerrard- -

Awards won by Milestone Residential

Individual Branch Awards

London, TW11


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