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    Stuart Rowe
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    Ruth Conlon
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    Lisa Godfrey
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    Mario Grochowiec
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    Lindy Marchant
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    Lesley Stallard
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    Michelle Lomas
Established 1890 we are a leading estate agent based in the heart of Twickenham, Superior Sales & Lettings teams specialising in property in south-west London.
Apr 18,2017
Minithumbup
Mario Grochowiec
By:
Apr 18,2017
1 people found
this helpful
Mario was extremely helpful from the very beginning of the process. He took time to understand our needs and then delivered a property that we loved. Mario was accessible at all times, whether it was a general query or something more pressing that required an immediate response. I would recommend both Mario and Milestone & Collis....
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Comment on agent fees
Good - Relatively similar to other agencies.
Was this helpful? Yes
Apr 06,2017
Minithumbup
Mario Grochowiec
By:
Apr 06,2017
1 people found
this helpful
Mario was very helpful throughout the process, he regularly and tirelessly travelled quite a distance from Twickenham to the rental address which was outside Twickenham. He always dealt with my queries speedily and politely. I would recommend Milestones based on the service I have received. Mrs P...
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Comment on agent fees
good
Was this helpful? Yes
Apr 05,2017
Minithumbup
Ruth Conlon
By:
Apr 05,2017
1 people found
this helpful
We have had a great experience from all the team right from arranging the initial viewing with Mario. A huge thank you has to go to Ruth Conlon who has been amazing and went out of her way to assist us and provided excellent customer service. We were made to feel valued as tenants and no problem was too much. Every member of the team we have dealt with has been friendly, professional and prompt with getting back to us if we've had any queries. Would definitely recommend them and use them again ...
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Mar 14,2017
Minithumbup
Michelle Lomas
By:
Mar 14,2017
1 people found
this helpful
This is my fourth Estate Agency that I've dealt with as a tenant and so far it has definitely been the best one. One of the persons who I have been dealing with on a daily bases is Michelle Lomas who has never left me disappointed. She has always been helpful, she always respond to the phone calls and emails. I wish every Estate Agency had a person like her in their team. 5 stars from me....
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Mar 10,2017
Minithumbup
Lisa Godfrey
By:
Mar 10,2017
0 people found
this helpful
Lisa was so efficient when I first moved in to help me out to sort out everything, contacting for me the engineers to come, giving me phones numbers when needed and always responding so fast!...
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Feb 10,2017
Minithumbup
Mario Grochowiec
By:
Feb 10,2017
1 people found
this helpful
Brilliant service all round! It has been a real pleasure working with Mario and the professional and efficient Milestone & Collis team....
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Feb 07,2017
Minithumbup
Ruth Conlon
By:
Feb 07,2017
1 people found
this helpful
I dealt with Ruth in respect of damage to a mutual clients property. Unlike most 'professionals' in this sector, I found Ruth to be very professional and extremely helpful. Highly recommended....
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Comment on agent fees
cannot comment
Was this helpful? Yes
Feb 04,2017
Minithumbup
Mario Grochowiec
By:
Feb 04,2017
1 people found
this helpful
Excellent service. Everything went as planned. Mario was very professsional and prompt. All the communicaution was wuick and easy and all the steps done ontime untill I moved in. Could't ask for better really....
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Feb 01,2017
Minithumbup
Mario Grochowiec
By:
Feb 01,2017
2 people found
this helpful
Our experience with Milestone & Collis has been totally positive. Our experience with Mario Grochowiec was always perfect. When problems arose we were kept informed and solutions were found. Working with Mario has been a pleasure. He has been flexible, hard working & thoroughly professional. We are very happy in our new flat! Thank you Mario! Driss El Ahmadi & Iza Porras...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
0 people found
this helpful
We have had Milestone Collis as our lettings agency for our Strawberry Hill property since 2000 and can say that we have received consistent, professional service only from Milestone Collis. They are reliable, do what they say they are going to do and if they are unable, for outside circumstances, will let us know in good time of their workaround solution. Across the years, we have only had dedicated contacts, more recently Lesley Stallard (10 years' experience) has displayed role model pro...
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Comment on agent fees
I feel agent fees are reasonable and reflect the professional, trustworthy service.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Stuart Rowe
By:
Jan 09,2017
0 people found
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Stuart and the team at Milestone & Collis provided a very professional service for the disposal of our property. Stuart kept on top of the situation to make sure we received the best possible result from the transaction....
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Comment on agent fees
Their fees were reasonable.
Was this helpful? Yes
Sep 23,2016
Minithumbup
Stuart Rowe
By:
Sep 23,2016
0 people found
this helpful
From the first time I met Stuart I felt relaxed and in good hands. His professional and friendly, open approach was refreshing and at all stages I have felt supported and despite a few of the normal glitches in my sale and purchase they proceeded very smoothly and effortlessly. I was also impressed by the solicitors he put me in touch with who were interested and very sharp on all aspects of the legal requirements and risks....
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Comment on agent fees
The fees were not cheap, but then they were not out of line with many others and the service and peace of mind was well worth it.
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Grace was professional and helpful in securing our rental property. She and the team helped us quickly sort out a few teething issues when we first moved in....
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Everything went smoothly, even though we were moving 225 miles, everything we needed to do and everything we needed from the agents was provided....
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Comment on agent fees
industry standard I assume, seems to be the normal costs involved.
Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Grace ensured that I had anextremely positive experience with Milestone & Collis despite a major disruption that occurred ( not by fault of the agent ). Grace went out of her way to make me feel reassured and was always available to contact even during out of office hours - I was given her personal number which was a huge help at times. I would highly recommend Milestone and Collis and in particular would like to thank Grace for her help. I am a student and my mother also had direct contact ...
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Comment on agent fees
As a student I would have struggled with the Agents fees if it was not for the financial help I received from my parents.
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Grace is polite, efficient and always available for discussion and advice. She listens and carries out agreed actions. We were very happy with the service we received....
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Comment on agent fees
ok
Was this helpful? Yes
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
Grace was unfailingly helpful during the entire process of buying a property. I would recommend her and Milestone Collis without hesitation....
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Comment on agent fees
n/a
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
The service I received from Sandrine and Tamer at Milestone&Collis was friendly,respectful and very professional.It was uniquely refreshing to meet genuine people that offered a non pushy approach to finding us the perfect home.Not a whiff of your typical over the top sales pitch you find with pretty much all other agents. in fact we became so friendly with them that we will be inviting them round for tea or wine very soon! Very impressed, we can not recommend them enough!...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
Tamer has been nothing but helpfull, both before I came over to Richmond from Northern Ireland and ever since both in sorting out any issues and as a first point of contact for queries...
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Comment on agent fees
Very fair
Was this helpful? Yes
Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
The staff at Milestone & Collis has been very professional and charming to deal with. Whenever queries have arisen they have been quick to respond and resolve them. The start rating also applies to other staff members - Ruth, Lisa, Lindy and Grace - all great....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
There was little time between when we knew we got the flat until our move-in-date, and thanks to the agent the process went smoothly. They were helpful in helping us understand the process (this was our first-time getting a flat) and what documents were needed. Our emails were answered within 24-hours, either by the main agent or an co-worker, which helped speed up the process....
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Comment on agent fees
The fees are reasonable, and a plus was that the holding fee came out of the rent. Everything was properly explained.
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Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
Grace has been an absolute star. From day one of meeting her she has been professional, helpful and friendly.. A very efficient member of your team and an asset to your company....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
The process was very well handled throughout. Grace was very responsive and informative, and managed the application process through very quickly in line with my moving circumstances. Thanks...
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Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Grace was most helpful even when she lost her voice when we looking for a place to rent in the local area. As we were new to the area, there was lots of admin and paperwork to submit and Grace was always gracious to locate the right local authority to contact and even help to print out the forms that we need. It's the little bits that really matters and leave a good impression. We will be sure to use her again in the future when we look to buy and highly recommend her. A quick shout out to San...
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Comment on agent fees
Normal
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Extremely helpful and supportive throughout. Always dealt with any queries efficiently and responded quickly. Very professional. Very happy with the service....
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Extremely helpful and supportive throughout. Always dealt with any queries efficiently and responded quickly. Very professional. Very happy with the service....
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
You and your team were producing so fast and well, just 10 out of 10! I was in a rush. Nobody else believe that I would manage to find&rent a flat in a week, some bad agents even say like "dont even think about this!" and offer me buildings under construction(!). But you made it work so extremely fast! Also, you helped with the contract and fees and explain every single detail. Good service! Thank you once again :)...
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Comment on agent fees
They are standard, as far as I know
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
An absolutely fantastic experience. Brilliant estate agent, wonderful property and an amazing landlord. Felt supported throughout the process. Would definitely recommend!...
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Comment on agent fees
Okay. Not the best but not the worst. Was a great service so could say it was all worth it!
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
Tamer was really helpful in answering all the questions we had and he was really patient whilst we made our decision to move into the property. Thanks for all your help Tamer!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Tamar has been a great help finding us a property, he's patent and understanding.., Thank you for all your hard work....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 11,2015
Minithumbup
By:
Dec 11,2015
0 people found
this helpful
The agents at Milestone & Collis in Twickenham provided a brilliant service, right from our first viewing up until moving home. With less than one month in between viewings and moving, we had to run through the processes very quickly, and it had the potential of being a very stressful experience. The staff however were very helpful, consultative, and reassuring throughout the process. We knew what was going on and felt as though we were being guided through each step of the move. Despite per...
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Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
Tamer and Sandrine had a highly professional approach from the initial contact. They were open to evening viewings and these were conducted in a clear and easy to understand manner. They listened to our thoughts and questions and answered honestly. When you've dealt with bad estate agents, it's refreshing to work with good ones....
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Nov 18,2015
Minithumbup
By:
Nov 18,2015
0 people found
this helpful
The team at Milestone and Collis were extremely friendly and helpful - they responded to my questions promptly and went ou of their way to help me move into the property by my required date. After moving in they have continued to provide an excellent and friendly yet professional manner. I would definitely recommend them. Thank you Milestone & Collis!...
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Comment on agent fees
Having moved from overseas I wasn't used to paying agents fees, but they were lower than many agents in the area.
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Jul 15,2014
Minithumbup
By:
Jul 15,2014
0 people found
this helpful
Darren was extremely easy to deal with throughout the purchase of our new house. As with all house moving, there were a few tricky circumstances to manage which I always felt Darren was completely on top off and only got my involved when absolutely necessary. He always ensured he was available to talk to if I had any concerns even when he was not in the office....
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Jun 16,2014
Minithumbup
By:
Jun 16,2014
0 people found
this helpful
I have found the staff at Milestone and Collis to be professional throughout purchase and sales over the past year. Darren Larner provided excellent communication at all stages of each transaction with good advice throughout, Jacqui Dickinson always warm, balanced and fair, both went the extra mile to deliver throughout. Very personal service with solid advice from experienced professionals on the best approach to add value to sales sets Milestone and Collis above the crowd in Twickenham....
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Feb 20,2014
Minithumbdown
By:
Feb 20,2014
0 people found
this helpful
This agent didn\'t have a lot of properties to offer me and those they did have were very inappropriate. This didn\'t stop their sales staff being very pushy with me to the point of being rude wouldn't recommend....
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What agent could do to change your mind?
I would pref them to be less pushy
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Jan 08,2014
Minithumbup
By:
Jan 08,2014
0 people found
this helpful
After initially overpricing the property, quickly brought it down to a relativistic level and found a good quality buyer. Kept me informed of progress and helpful when assistance required....
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Dec 10,2013
Minithumbup
By:
Dec 10,2013
1 people found
this helpful
I am in the process of buying a property via Milestone and Collis. Out of all the estate agents I have dealt with I find them to be the best, in terms of response time and how they have helped me so far in the sale. Milestone and Collis are a great team to work with and they put the customer first offering great advice and always with a smile....
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Dec 09,2013
Minithumbup
By:
Dec 09,2013
1 people found
this helpful
Matthew was not only very professional and proactive throughout the buying process, but hugely personable and supportive also. As first time buyers we were naturally apprehensive about the process, but having Matthew\'s experience, advice and genuine care about our interests, was very reassuring. We feel privileged that what is often a nightmare experience to many, actually turned out to be very smooth and stress free. Matthew can take a lot of credit for that....
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Dec 08,2013
Minithumbup
By:
Dec 08,2013
2 people found
this helpful
Matthew Tuck was a fantastic, proactive and professional agent at all times. From the outset in terms of market valuation and offering valuable advice regarding the entire sales process, the approach, attitude and helping hand through the sales cycle was invaluable. When choosing an agent trust and experience are two of the most important traits, and I found Matthew and the team delivered on all accounts. I was especially impressed with the detailed feedback on each and every viewing which enabl...
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Dec 08,2013
Minithumbup
By:
Dec 08,2013
0 people found
this helpful
Milestone & collis Ltd did a fantastic job be getting us are house that we really wanted. Both the agents dealing with us done all the chasing for us and I would quite happily use the service when we come to sell the property in the future....
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Nov 08,2013
Minithumbup
By:
Nov 08,2013
0 people found
this helpful
I had been let down on a prospective rental property and needed somewhere to rent fast. I saw the property being let through Milestone\'s and instantly knew it was the one for me. Milestone\'s pulled out all the stops to ensure that it was ready for me to move in when I needed to, for which I was extremely grateful. I dealt with Sam whenever I had a query or issue to resolve, and she was always most helpful and efficient. What I liked about Milestone\'s was that they gave a friendly, personal se...
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Aug 08,2013
Minithumbup
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Aug 08,2013
0 people found
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I have been involved in Buying/Selling/Renting properties for the past 14 years and have met numerous Estate Agents some bad most good. I have had numerous dealings with Jay Stallard at Milestone and Collis for a number of years. This year Jay the Director has rented out two of my properties and sold one. He professionalism and dedication is a tribute to the office that he runs, he is fair and not pushy and has time to listen and advise rather than just trying to bag a deal. I have been present ...
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Jul 24,2013
Minithumbup
By:
Jul 24,2013
0 people found
this helpful
From the very first viewing, through to getting the keys to my new rental, the team at Milestone & Collis have been great. After dealing with a few other more \'tricky\' agents, Milestone & Collis were refreshingly efficient and hassle-free. Everyone I have dealt with has been extremely friendly, communicative and helpful and I would most definitely recommend them....
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Jul 17,2013
Minithumbup
By:
Jul 17,2013
0 people found
this helpful
From the moment we met the agent to view the property to the point they handed over the keys with a \'Welcome to your new home\' card and a bottle of fizz, Milestone Collis were an absolute pleasure to deal with. I found Jay and his team to be straightforward and open in our discussions and while represeting their client, were clearly interested in completing the sale to the satisfaction of all parties. I would certainly use them if selling our property in the future....
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By: Jay Stallard - Director
Jul 17, 2013
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Dear Richard, Thank you so very much for your wonderful comments. Its was a pleasure to have assisted you and from the entire team we wish you all the very best in your new home. Kind Regards Jay ...
Jul 17,2013
Minithumbup
By:
Jul 17,2013
1 people found
this helpful
Milestone & Collis is a relatively small company and their website shows more rentals than sales. I only contacted them because all other agents were not proactive and I had to chase them all the time only to be sent details of expensive properties totally out of my budget and not meeting my criteria. I decided to rent in the area for a while because my search was going nowhere, so I went to see a rental property with Milestone & Collis. The lady who showed me the rental property pas...
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By: Dee
Jul 18, 2013
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Thank you so much Alice and, you too were extremely pleasant to deal with during the whole process. I hope you will both be very happy in your new home and should you require an up date on value at any stage please do give me a call. Just wondering if you have discovered Crane Park yet! It's on your doorstep and a lovely place for an evening's stroll.There's a flower meadow there in the spring. Kindest regards Denise ...
Jun 26,2013
Minithumbup
By:
Jun 26,2013
0 people found
this helpful
I found Jay a first class Estate Agent who was professional and helpful throughout the process of selling my property. His expertise, knowledge and guidance was reassuring from the moment that I placed my property on the market with his company. All parties involved in the sale of my property were also very Impressed with how friendly but business like Jay was and stated so on a number of occasions as the deal progressed. Due to my complete confidence in Milestone Collis I have also used them to...
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Jun 25,2013
Minithumbup
By:
Jun 25,2013
0 people found
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We were very pleased from the outset, they were quick to respond and produced a first class brochure. Jay Stallard worked very hard to complete our sale in a comparatively short time scale. Would not hesitate to recommend this Estate Agent....
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By: Jay Stallard - Director
Jun 26, 2013
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Dear Phil thank you so much - I`m so glad you and Joan got the move you wanted closer to family and all worked out well...... It was a delight dealing with the house sale for you and wishing you all the very best for the future. Pop in when passing..... Kind Regards Jay and the team at M&C. ...
Jun 24,2013
Minithumbup
By:
Jun 24,2013
0 people found
this helpful
In April 2013 we purchased a property through Milestone & Collis at Twickenham. Jay Stallard looked after our purchase from the start. Jay was absolutely fantastic. He gave us all the details we needed straight away and managed the sealed bid process in a professional manner (not like others in my experience). He recommended an excellent solicitor that we used without a hitch. Jay kept the communication flowing and let us know all developments straight away. He liaised with the seller for va...
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By: Jay Stallard - Director
Jun 26, 2013
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Dear Paul & Carolyn, Thank you so much for your lovely comments. You guys were an absolute pleasure to work with and I`m so pleased for you... and welcome to Twickenham.... keep in touch and pop in when passing. All the very best Jay and the team at M&C. ...
Jun 22,2013
Minithumbup
By:
Jun 22,2013
0 people found
this helpful
Denise and Jay were absolutely brilliant on the sale of my flat. I never normally write reviews but in this case, I took the effort to as they really did impress me. They were really efficient, honest and chased the sale through to completion in minimal time....
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By: Jay - Director
Jun 24, 2013
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Hi Lizanne - thank you so much for the great feedback. It`s been a pleasure to deal with you over recent years and wishing you all the very best for the future. Kind Regards Jay and the team at M&C. ...
May 10,2013
Minithumbup
By:
May 10,2013
0 people found
this helpful
The agent in question helped make the buying process very pleasant, so much so that I ended up purchasing a second property through them. I was taken through every step of the process seamlessly, and communication from the agent was prompt and efficient from beginning to end. I would not hesitate in recommending Milestone & Collis to any prospective buyer/seller....
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By: Jay Stallard - Director
May 30, 2013
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Dear Ian, Many thanks for your kind comments they are greatly appreciated. Wishing you all the very best with your investments and we look forward to being of service again in the future. With Kind Regards Jay ...
May 04,2013
Minithumbup
By:
May 04,2013
1 people found
this helpful
The sale of my flat was a long and arduous journey from start to finish and I think I would of given up the ghost long before completion had it not been for the expert and extremely patient approach from Jay. He pretty much hand held me through the whole process which is crucial when you have no idea what you are doing and are having to deal with \'Solicitors\'. I would have absolutely no hesitation in using Milestone Collis again and would be happy to recommend them to anyone who has the task...
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May 02,2013
Minithumbup
By:
May 02,2013
1 people found
this helpful
Buying our first house after 17 years was very daunting but Jay at Milestone made the process as painless as possible, with out Jay being involved the whole thing i feel it would have fallen through and i can only speak highly of his communication during the whole process down to his professionalism in what turned out to be a not very easy sale and Buy process. I would recommend Milestone and Jay in particular as with out him there i feel we would not have been able to complete our sales and ...
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By: Jay
May 02, 2013
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Hi Lee, Thank you so much for your kind comments and it was certainly not an easy one but all the same, a great result all round so very worthwhile. All the very best to you Sharon and the family in your new home. ...
Apr 26,2013
Minithumbup
By:
Apr 26,2013
2 people found
this helpful
I also found Sam to be really pleasant and helpful! She has been the most helpful and reliable agent that I have had while renting from Milestone and Collis in fact. When she says she will get back to you she does, even though I know she has a lot of work on, and I always feel as though she tries her best for you...whatever your query or concern may be....
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Apr 09,2013
Minithumbup
By:
Apr 09,2013
2 people found
this helpful
I was very pleased to have Jay showing me the different properties with great understanding of what one is looking for. I felt I could trust his choices and sugestions. I felt guilty many times for the amount of time he so generously gave me answering all quesktions and guiding me through this maze of home buying. Claire was outstanding too, very understanding and trustworthy....
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By: Jay Stallard
Apr 09, 2013
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Antonia thank you so much for your kind words. It was a pleasure assisting you and I wish you all the very best of luck with your property ourchase. Keep in touch and pop ina dn say Hi when passing. All the very best Jay ...
Feb 02,2013
Minithumbup
By:
Feb 02,2013
2 people found
this helpful
We have been tenants of Milestone for over 4 years now and though Jay and his team are all pretty amiable, Lynne Sinclair deserves a special mention. She is friendly and efficient, as you would expect from a long established agency, but Ms. Sinclair always goes that extra mile to keep both tenants and landords feeling happy. She does a tough job well and yet somehow manages to be one of the kindest and most caring people I have ever met, which you wouldn\'t think was possible, but she does and m...
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By: Jay
Feb 05, 2013
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Dear Robert, Thank you so very much for your kind words about Lynne. She is indeed extremely highly thought of here and is an asset to Milestone & Collis. I am so pleased you are impressed with our service and thank you for taking the time to share your experience with others. With very best wishes Jay ...
Jan 31,2013
Minithumbup
By:
Jan 31,2013
1 people found
this helpful
Me and my partner rented a flat with milestone and collis. It was our 1st time renting and they was more than helpull with evrything we needed and asked for. They are quick and easy and made it a joy to do buisness with them I would recomend them to anybody there service was exellent....
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Dec 06,2012
Minithumbup
By:
Dec 06,2012
2 people found
this helpful
This is the second property that we have let through Milestone and Collis, and they handled several tenancies at the first property, while this is the second tenancy at the second property. Milestone and Collis operate a small branch in Twickenham, which means that we deal with the same people and those people are always accessible. Also every part of their service is handled in-house, unlike other larger agencies. The staff are very helpful, pro-active and friendly. They are also adept at find...
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By: Luke Williams
Dec 13, 2012
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Dear Mr Ripley, Many thanks for your kind comments. It's a pleasure to deal with you. Hope you and the family have a wonderful Christmas and New Year. Regards, Luke ...
Nov 22,2012
Minithumbup
By:
Nov 22,2012
3 people found
this helpful
My wife and I dealt with Jenny at Milestone at our previous residence and found the whole process very straightforward. We were very happy when it was Milestone who found us our new flat. Luke, Jenny and Jay have been and continue to be incredibly friendly, helpful and supportive which is completely at odds to the numerous other estate agents we dealt with when we were searching for a new flat. The whole process has again been very straightforward and any queries I\'ve had have been answere...
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By: Jay Stallard - Director
Nov 26, 2012
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Hi Sam, Thanks for your kind comments - you`ve been a pleasure to deal with and as always, just pop in or give us a call if you need help with anything. kind Regards jay and the team at M&C. ...
Nov 19,2012
Minithumbup
By:
Nov 19,2012
4 people found
this helpful
The service provided by Milestone and Collis has been excellent. The staff are personable and professional, providing a much more focussed service than some of the larger agencies in Twickenham. Luke was also particularly considerate and helpful in renting out my property....
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By: Jay Stallard
Nov 19, 2012
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Dear Louise, Thank you very much for your kind comments. I am really pleased to hear such great feedback! Best wishes Jay Stallard - Director. ...
Nov 18,2012
Minithumbup
By:
Nov 18,2012
1 people found
this helpful
Jenny was extremely efficient, friendly and knowledgable. She was helpful and understanding throughout the process. She co ordinated the letting, reference application and contracts and communication was easy....
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Nov 14,2012
Minithumbup
By:
Nov 14,2012
4 people found
this helpful
We were extremely pleased with our dealings with Milestone & Collis. We went from viewing the house to moving in to it in just a few days. It was a very efficient and painless process....
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By: Jay Stallard
Nov 19, 2012
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Dear SS, Many thanks for your great feedback - so pleased we were able to find you a new home so swfitly. All the very best Jay & the M&C Team. ...
Nov 05,2012
Minithumbup
By:
Nov 05,2012
2 people found
this helpful
My partner and i have rented our property for over 3 years now, with milestone and collis. We can honestly say we have never encountered such a fantastic and professional service especially from Sam and Jay who are both effecient and more importantly friendly. When we encountered problems with our neighbours, both Sam and Jay acted quickly to resolve our problem. Any issues in the flat from blocked drains, to electrics, they did not hesiate to send someone round the very same day. Even at ...
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By: Jay Stallard - Director
Nov 19, 2012
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Dear D & A, Thank you so much for your wonderful comments. It was an absolute pleasure dealing with you guys and we`re so sorry you have moved elsewhere but do keep in touch and let us know as and when we can help in the future. All the very best - Jay & the team at M&C ...
Nov 02,2012
Minithumbup
By:
Nov 02,2012
2 people found
this helpful
My boyfriend and I have been very impressed with Milestone Collis. I have spent the last couple of months endlessly calling, emailing agencies, searching online for a property for us and our black lab to live in and were getting increasingly frustrated that agencies kept sending us the wrong type of properties (either way over our budget or on first second floors which we didnt want). However when I got off the phone from Milestone Collis for the first time, I had a good feeling about them. T...
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By: Jay Stallard - Director
Nov 22, 2012
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Dear Natasha, Thank you s much for your great comments - I am so glad you`ve been impressed with our work. It`s so important to us that we find Tenants good suitable homes and not waste your time on something which would not be of interest. All the very best in your new home. Kind Regards Jay and the team at M&C. ...
Oct 19,2012
Minithumbup
By:
Oct 19,2012
1 people found
this helpful
My partner and I were meandering through Twickenham having viewed a property with another agent and stumbled across Milestone and Collis. From the moment we walked through the door we knew that this agent was the one for us. Jay was a bundle of enthusiasm, energy and a delight to work with. We knew that, unlike other agents, he listened to our list of priorities and almost immediately grasped the type of people we are and the property we would want to take on. I know from past experience how imp...
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Oct 10,2012
Minithumbup
By:
Oct 10,2012
4 people found
this helpful
I had a great deal of help and guidance from Milestone and Collis. The staff were really friendly and guided me through the process of becoming a tenant for the first time. I have already recommended them to a friend!...
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Sep 26,2012
Minithumbup
By:
Sep 26,2012
3 people found
this helpful
Jay and Claire work in providing me my rental property was excellent. Both people worked very professionally and efficiently during my rental process. Want to give a very special "Thank you" to Claire for her helping me out of a issue where my credit card had been shut down and she paid for my purchase on the spot, something that most people would never think of doing. Thank you Claire so very much....
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Sep 24,2012
Minithumbup
By:
Sep 24,2012
1 people found
this helpful
Jay was a delight to work with from Day 1. His enthusiasm for the year long and rather stressful new build we had just undertaken and the knowledge and confidence he had in the price band for marketing our property clinched the deal. Managing a build and rental from abroad has had its challenges but Jay and his team have made my life very much less stressful, helping with last minute things with the property prior to the tenant moving in and helping me wade through the paperwork. I have a fan...
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Sep 06,2012
Minithumbup
By:
Sep 06,2012
2 people found
this helpful
We can\'t thank Jay and the team enough for all the friendly, professional and helpful advice given in letting our property. It was our first experience of letting and they made us feel that no question was too small or trivial to ask. They were also really prompt and efficient in getting back to us and dealt with things very professionally. Moreover, Jay and his team were an absolute pleasure to deal with - friendly, personable and approachable and (in the nicest possible way!) not what you mig...
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Jul 25,2012
Minithumbup
By:
Jul 25,2012
1 people found
this helpful
Moving house is such a stressful time for everyone. While looking for somewhere to rent we came upon Milestone and Collis purely by chance on a website. From our first conversation we found Jay to be very professional, friendly, helpful and always on hand to give advice. Nothing was too much trouble for him or his staff who were also quick to respond and always called when they said they would. The team here are a joy to deal with and I would not hesitate to recommend them or indeed use them aga...
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Jun 21,2012
Minithumbup
By:
Jun 21,2012
2 people found
this helpful
We can\'t praise Milestone & Collis enough, from the day we moved in to arranging our check out. Jenny was so helpful in moving us in and helping with all the paperwork. We were reclocating back to the UK from France. We telephoned Jenny from France on Saturday Morning, travelled to the UK on Saturday afternoon, viewed the house on Monday and moved in the following Monday - perfect! Lynne Sinclair has been a superb Property Manager, professional, patient and efficient, even when sh...
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Jun 06,2012
Minithumbup
By:
Jun 06,2012
1 people found
this helpful
Jay and the team at Milestone and Collis have been extremely professional in everything they have done for me over the years. The tenants they have found for both my properties have all been fantastic ยขรขโ€šยฌรขโ‚ฌล“ looking after my flats very well. All my tenants have stayed for long periods of time, some over a number of years, and I have never had any late payments. In a nutshell, the service that I have experienced from Milestone and Collis has been exceptional and I would not hesitate to...
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May 16,2012
Minithumbup
By:
May 16,2012
2 people found
this helpful
Excellent service. We needed to move into the Teddington area as quickly as possible. Claire was very proactive, called when she said she would, did what she said she would and was able to have us view a property, have all paperwork sorted and move in within 9 days. Nothing was too much trouble and we were not just put on an email list like other companies did. I can not rate her service highly enough....
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May 13,2012
Minithumbup
By:
May 13,2012
1 people found
this helpful
I have always found them very helpful and friendly. The administration of paperwork is very professional especially the renewals. Any queries are dealt with quickly....
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May 12,2012
Minithumbup
By:
May 12,2012
2 people found
this helpful
I use full management service of Milestone & Collis and the service is to my complete satisfaction. Any tenants problems are dealt promptly and kept fully informed. Any maintenance issues are brought to attention together with the quotes in order for me to authorise the work. The change of tenancy is carried out with minimum fuss. I would recommend Milestone and Collis every time....
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May 09,2012
Minithumbup
By:
May 09,2012
1 people found
this helpful
I just wanted to write a quick thank you to Jay and Lynne (infact all the staff in lettings) at Milestone and Collis. Extremely helpful and helped me out on numerous occasions with the rental of two properties. They were always on the end of the phone and on a number of occasions went above and beyond to resolve niggling issues. I really can\'t recommend them strongly enough...
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By: Jay Stallard
May 10, 2012
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Paul thank you so much for your kind words. Wishing you all the very best for the future. Jay and the team at M&C ...
Apr 30,2012
Minithumbup
By:
Apr 30,2012
3 people found
this helpful
Jenny is so nice and approachable. She was very helpful in getting the agreement right on time when most needed. She was smart in suggesting best ways to get the documents for tenancy ready and proovided extra care to make sure that the entire process is transparent and easy for myself and the Landlord. I\'m very impressed by her dedication and care. Overall it was a very pleasant experience in this tenancy....
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Mar 02,2012
Minithumbup
By:
Mar 02,2012
1 people found
this helpful
I wanted to say that I had a very positive experience when dealing with Sam a lettings agent from Milestone & Collis - although I ended up finding a property with another agent- Sam stood out by far as being a friendly, helpful and interested estate agent. She took the time to find out what I was looking for and seemed genuinely interested in helping me find a suitable property. Sam also called to wish me luck when I had informed her colleague than I had found a property. In future, when ...
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May 29,2011
Minithumbdown
By:
May 29,2011
1 people found
this helpful
We were over promised and rushed to pay in advanced without any final walk through. We moved in to find out that the flat was not finish. Many of the specifications that were promised was never delivered and denies promising it. No communication between the agency and the owner that ultimately we were the one who suffered. They said they could only offer an apology. The worst experienced we ever had when dealing with property management. We should have known and read the sign that the comp...
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By: Jay Stallard
May 10, 2012
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Dear Liza, I have just come across this comment and its alarming to hear. It seems there are some inaccuracies in your comments (for example "no final walk through" - we ALWAYS have professionaly inventories and check in reports carried out by AIIC approved clerks. "Rushed to pay in advance" - all rents are payable in advance if thats what you mean) but unfortunately your name is not familiar with myself or any of my team and therefore I am unable to respond further but ...
Aug 05,2009
Minithumbdown
By:
Aug 05,2009
1 people found
this helpful
Never trust them....
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By: Jay Stallard
May 10, 2012
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Hi Joan - I am keen to speak with you and discuss any issues you may have had with Milestone & Collis. I can assure you we are trustworthy but clearly something has gone wrong which has caused this comment. Unfortunately without any further info I am unable to respond to this but am keen to resolve matters for you. Also please excuse the delayed response but we have just become familiar with this site and started using it. I look forward to hearing from you. Many thanks Jay ...
Areas covered
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