Miles Byron
5/5, 6 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
MILES BYRON are located centrally between Malmesbury, Chippenham and Royal Wootton Bassett areas of Wiltshire and serve all areas within the SN and GL7 postcodes. We provide free valuations and specialise in residential property sales.Founded in late 2020 by Richard Whatton who has extensive knowledge and a wealth of experience ... show more MILES BYRON are located centrally between Malmesbury, Chippenham and Royal Wootton Bassett areas of Wiltshire and serve all areas within the SN and GL7 postcodes. We provide free valuations and specialise in residential property sales.

Founded in late 2020 by Richard Whatton who has extensive knowledge and a wealth of experience of the local property market. He originally began his career as an estate agent back in early 2001.

We are Wiltshire's, newest, independent and hybrid, online estate agents who provide a bespoke, friendly, honest and personal service to all clients within property sales throughout all SN & GL7 postcodes. With a focused, self motivated and positive attitude as well as being enthusiastic and passionate in all that we do! We strive to offer our clients the best and most efficient service available. Our coverage includes Swindon through to Cirencester & Marlborough, Royal Wootton Bassett through to Lyneham & Calne and Malmesbury through to Chippenham including all surrounding villages and areas within close proximity.

We pride ourselves in our customer service, and have a wide range of services available to suit all needs. From buying your first home to purchasing an investment property as well as providing a variety of marketing methods such as the offering of professional photography, virtual tours, accompanied viewings as well as virtual and live viewings via social media website portals. We are able to source Energy Performance Certificates for very competitive prices, provide you with a list of reputable and well established solicitors we work alongside for your conveyancing, once you have agreed a sale on your property. We can put you in touch with a reputable financial/mortgage advisor who can qualify you as a buyer/seller and in turn they will put you in the most favourable financial position to negotiate on your next home. In addition we can recommend some reputable and reliable RICS surveyors (Royal Institution of Chartered Surveyors) and even put you in touch with local and competitively priced removal companies, so that you are well prepared for that 'BIG' moving day of yours!

We believe in traditional, straight forward and transparent business with all of our clients throughout the entire moving process. We personally create and tailor our terms and conditions when selling your property. Ensuring they are totally bespoke to you.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £160,000 £440,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 3 0 2 0 1 0
Areas covered
  • SN15
  • SN5
  • SN25
  • GL7
  • SN1
  • SN6
  • SN26
  • SN2
  • SN7
  • SN3
  • SN8
  • SN4
  • SN9 - SN16
Address

12 Vale Leaze,
Little Somerford,Chippenham
Wiltshire
SN15 5JS
01666289009

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“I dealt with Richard, whom I found extremely ......”

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Apr 09,2021
Minithumbup
By: 'Sonia'
Apr 09,2021
0 people found
this helpful
I dealt with Richard, whom I found extremely personable and absolutely hard working. He was extremely helpful and very courteous and polite throughout. This I find in stark contrast to some other agents who dont seem too bothered to ensure a highly professional service. I ...
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“Rich goes above and beyond for his clients. V......”

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Apr 06,2021
Minithumbup
By: 'Adam'
Apr 06,2021
2 people found
this helpful
Rich goes above and beyond for his clients. Very honest, helpful and knowledgeable. Would highly recommend without hesitation having used his services to buy and sell houses for many years....
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“Rich is without doubt the best agent I have h......”

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Mar 29,2021
Minithumbup
By: 'Jaz'
Mar 29,2021
0 people found
this helpful
Rich is without doubt the best agent I have had the pleasure of working with. His personable nature and consistent communication with me through my sale process was truly remarkable. Not only is he fantastic at managing and progressing the process, but he also managed ...
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“Best estate agent in the industry...”

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Mar 16,2021
Minithumbup
By: 'Jennie'
Mar 16,2021
0 people found
this helpful
Rich is without doubt the hardest working estate agent in the business and gets the results he deserves. Just the most fantastic experience selling my house through him and I will recommend him to everyone I know. I know he’ll go far with his ...
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“Amazing!...”

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Mar 16,2021
Minithumbup
By: 'Melissa'
Mar 16,2021
0 people found
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Richard is amazing! He always kept us up to date, and is always available to help when needed. The most helpful estate agent I have ever dealt with. He always goes above and beyond to do his best to help when needed. I have nothing ...
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“Sold in 6 days...”

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Mar 15,2021
Minithumbup
By: 'Darren Cass'
Mar 15,2021
0 people found
this helpful
Richard has been extremely helpful and responsive. He is very passionate about what he does and this really shows at every stage. He provided excellent advice throughout and was always available to discuss matters. It is great to support small local businesses, especially when they ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At MILES BYRON Real Estate we strive to provide the best possible levels of service to all of our customers at all times. However there might be the rare occasion that you feel the levels of service has slipped and not met your level of expectation. The following information has been created to assist you in making us fully aware of any issues/concerns you may have so that we can resolve them as professionally and efficiently as possible for you.

Please inform us with any specifics you are unhappy/not satisfied with regards to the service we have provided you with and how you feel we could resolve them for you.

This needs to be provided in writing or alternatively please email it to us. Details are as follows:

Address To Write To:
Mr Richard Whatton
12 Vale Leaze
Little Somerford
Chippenham
Wiltshire
SN15 5JS

Email Us: milesbyron@mail.com

By providing your complaint to us in writing it will assist us in fully understanding your issues/concerns, which in turn ensures we investigate them fully and fairly. Regardless of how we receive your complaint, we will acknowledge receipt in writing within 3 working days.

Your complaint will be considered by the relevant manager. In the written acknowledgement from us, you will be advised, who is to be responsible for investigating your complaint. You will receive a detailed response within fifteen working days of our receiving your complaint. If further time is required e.g. to receive reports from a third party, then you will receive a written explanation for any delay at the end of the fifteen working day timeframe.

WHAT HAPPENS NEXT?

We are committed to ensuring all complaints are fully and fairly addressed. We respect you rights to take any complaint to a third party and we will fully cooperate with them. Therefore, in our final letter to you, we will always confirm when a deadlock situation has been reached, which signals that we have come to the end of our internal complaints procedure. If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to 'The Property Ombudsman'.

The address is as follows:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Telephone: 01722 333 306
Email: admin@tpos.co.uk
Website: www.tpos.co.uk
Please Note: You should refer the matter as soon as possible after receiving our final response, but always within 12 months of the date of our last letter to you. You must have passed through our internal complaints procedure for 'The Property Ombudsman' to consider your complaint.
Last updated at 5:08 PM 24/02/2021 by RICHARD WHATTON

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