Miles and Barr Folkestone are located in a central location of Sandgate Road which services the main town centre and town car parks. Opened in 2005 the branch has recently undergone a major refurbishm Read full description...Miles and Barr Folkestone are located in a central location of Sandgate Road which services the main town centre and town car parks. Opened in 2005 the branch has recently undergone a major refurbishment to make it a vibrant open plan sales office. Offering a complete Estate Agency service we pride ourselves on being part of a large and successful local and national brand.
Miles & Barr

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Properties for Sale
Properties to Rent

Sep 07,2018
Minithumbdown
By: 'VRJ21'
Sep 07,2018
0 people found
this helpful
Although part of the wider M and B chain, they were unhelpful in being able to send information to another branch. They could cost their own company thousands of pounds because of their strange business model....
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Comment on agent fees
Fees like most agents, the word scam comes to mind. This company state that if references fail they will keep your referencing fees plus your holding deposit which is a full months rent. That is likely to be over £1000 just for applying for a property.
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“ Absolutely awful... ”

Aug 23,2018
Minithumbdown
By: 'Rosie'
Aug 23,2018
0 people found
this helpful
DO NOT USE MILES AND BARR TO RENT A PROPERTY. Absolutely awful- we were left with no shower for over a month with zero compensation and were kept completely out of the loop this entire time, despite regularly phoning them asking for a timescale. After ...
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Comment on agent fees
Expensive.
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“ Don't use them!... ”

Jun 05,2018
Minithumbdown
By: 'Becci'
Jun 05,2018
4 people found
this helpful
Awful service. Staff have no self-awareness. Made a couple of complaints, Manager spoke to me and said he'd look in to things and come back to me - never did. When chased said he didn't realise he needed to call back. We gave ...
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Comment on agent fees
High fees for low service.
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“ Very sarcastic, unhelpful... ”

Jun 01,2018
Minithumbdown
By: 'Mike F'
Jun 01,2018
0 people found
this helpful
Had some problems with a property rented from these guys, seems they just take your money and never mantain it!! Do not rent from these clowns!...
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“ Happy to use again... ”

May 23,2018
Minithumbup
By: 'Ramsgateseller'
May 23,2018
1 people found
this helpful
My husband and I have used Miles and Barr Ramsgate a number of times and been happy with the service. They work at weekends - which is something not all Thanet estate agents do - and that is one of the reasons why we've ...
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Mar 12,2018
Minithumbdown
By: 'Appalling way to run a Business !!'
Mar 12,2018
2 people found
this helpful
I am appalled at the way you run a business. I never got so much as a phone call or email or anything after visiting and giving me a Valuation !! Or a confirmation of taking on my property. On top of that you left my ...
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Comment on agent fees
Bad
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Jan 13,2018
Minithumbdown
By: 'B'
Jan 13,2018
5 people found
this helpful
Terrible... had a viewing today at 4.00pm they didn't show up nor did the people in their he house know about it. Called in to find out what went wrong and ended up chatting with the most cocky arrogant git going...... think he has ...
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Dec 20,2017
Minithumbdown
By: 'TJ'
Dec 20,2017
3 people found
this helpful
Possibly the worst agents in the area. Viewed property on Thursday, offered asking price which was accepted Friday morning. Fitted all sellers needs as we had no chain and they had been let down and needed quick sale. So Monday arrives and a short call ...
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Was this helpful? Yes
Dec 12,2017
Minithumbdown
By: 'Not very happy'
Dec 12,2017
4 people found
this helpful
I bought my property from Miles & Barr and can only say that their communication skills are very poor. Every time I called they either didn't answer the phone or were training and calls were diverted to their Head Office, who either didn't ...
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Nov 23,2017
Minithumbdown
By: 'firsttimesbuy'
Nov 23,2017
5 people found
this helpful
having terminated our rental and proceeding with the purchase nicely (so we thought) we today found out we had been gazumped and details seem pretty unclear how this happened. so for Christmas we have no property to move to and no property to rent as ...
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Sep 29,2017
Minithumbdown
By: 'nickc'
Sep 29,2017
7 people found
this helpful
Visited a few weeks ago from London to view property in Canterbury, made my interest in property clear. Received a call back the next day in which I restated interest and questions for seller, told someone would call me back. Throughout the following week received ...
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Was this helpful? Yes
By: James wills
Oct 04, 2017
View all comments (1)
Hi Nick, was the property in question 6 Montfort Close at all? My mother in law is currently selling the property with Miles and Barr in Canterbury and have had nothing but lies and trouble from them, and had a viewing for around the timeframe you said. Many thanks James ...
Sep 13,2017
Minithumbdown
By: 'Roberto Stifanelli'
Sep 13,2017
5 people found
this helpful
Peggiore agenzia! Chiavi lasciate il 31 agosto e oggi, 13 settembre, ancora non abbiamo la caparra indietro! La sconsiglio a chiunque! Non rispondono nemmeno alle mail! Translation by Google: Worst agency! Left on August 31 and today, September 13, we still do not have the deposit back! I cannot ...
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Was this helpful? Yes
Sep 13,2017
Minithumbdown
By: 'Natalie'
Sep 13,2017
6 people found
this helpful
Worse estate agent! Absolutely furious with this company. They are incredibly rude and unhelpful. There is no way I would consider dealing with this company again, no property they show me could be good enough!...
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Aug 30,2017
Minithumbdown
By: 'Jerry'
Aug 30,2017
3 people found
this helpful
not on buyers side! wasted our time twice now. we have traveled from London just to have cancellation call 10min before viewing! Requested to view other flat on other occasion - was told they have no one to show us as they are "extremely ...
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Was this helpful? Yes
Aug 17,2017
Minithumbdown
By: 'Foxy'
Aug 17,2017
4 people found
this helpful
Quick to take your money. Inventory clerk extremely rude and disgusting. Try to charge you for things that don't need doing. Put you in dirty houses and then expect it left in tip top condition and then won't pick up the phone to you. Cowards! ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Foxy
Sep 05, 2017
View all comments (1)
Since writing this review I received an apology from the inventory clerk plus a personal email from the Director to follow this up. I was pleased with the final outcome at home it turned out and was grateful they went through the effort to rectify things. Well done Miles and Barr for turning things around. ...
Jun 03,2017
Minithumbup
By: 'Alan'
Jun 03,2017
1 people found
this helpful
I bought through Miles and Barr late last year and I must say that I found the whole experience from start to finish a very positive one. I Dealt primarily with Lucy but found all other members of staff helpful and always happy to go ...
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Comment on agent fees
Good
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Apr 13,2017
Minithumbup
By: 'Mr and Mrs Hames'
Apr 13,2017
0 people found
this helpful
We just wanted to say a big thank you to all at Miles and Barr Birchington for their assistance in selling our house. Although the process was challenging due to factors beyond anyone's control, we got there in the end, achieving a superb deal and ...
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Apr 01,2017
Minithumbdown
By: 'Normal_bloke'
Apr 01,2017
6 people found
this helpful
I had to smile at Miss Creants review, it reflects everything that we have found with this crowd. Slippery, evasive and ultimately only interested in the commission - a perfect fit for all that goes into the popular stereotype for estate agents....
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By: Scott
Apr 04, 2017
View all comments (1)
Thank you for your comments 'Normal Bloke'. I am disappointed to read about the experience that you have had with my branch. I know how hard we work as a team to provide a refreshingly honest, hard working and proactive approach to estate agency. Its is something that we are very proud of - hence my disappointment when reading your comments. Please contact me at your earliest convenience so I can gain a greater understanding of your views. Scott 01843 844899 ...
Mar 20,2017
Minithumbdown
By: 'Prawns'
Mar 20,2017
2 people found
this helpful
My gut feeling was bad as I spoke to Miles & Barr last week as a potential buyer. Having read other reviews on this site I have decided not to deal with them at all, no matter how charming the property. They were very pushy ...
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Comment on agent fees
Not applicable.
Was this helpful? Yes
Dec 23,2016
Minithumbup
By: 'Dinah Morgan'
Dec 23,2016
1 people found
this helpful
sale and purchase in Ramsgate I have bought and sold 13 times my life so have a lot of experience with estate agents I have also managed teams in my time in the NHS I have to give feedback for a remarkable team in Ramsgate...
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Comment on agent fees
reasonable
Was this helpful? Yes
Dec 16,2016
Minithumbdown
By: 'Mado'
Dec 16,2016
1 people found
this helpful
Although the approach of the valuer seemed to be genuine, I quickly discover that in fact he was only interested in having my listing!! So ....too high a price to start with coupled with a very bad text in the ad, my house did not ...
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Dec 11,2016
Minithumbdown
By: 'Miffed'
Dec 11,2016
7 people found
this helpful
Completely unprofessional and incompetent. I strongly advise against using these useless clowns. Do not trust their promises, as they fail to keep their word....
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Nov 30,2016
Minithumbdown
By: 'The customer...'
Nov 30,2016
5 people found
this helpful
My initial contact with Miles Barr when registering was pleasant. I spoke with someone called Laura. The person carrying out the viewing claimed they were experienced... though clearly appeared unaware of customer care. Her manner seemed quite abrasive. There was a complete complete lack of ...
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Was this helpful? Yes
Nov 25,2016
Minithumbdown
By: 'Jo drake'
Nov 25,2016
5 people found
this helpful
I have received overall a terrible service from Miles and Barr Ramsgate. Stuart Barr himself did not reply to my many emails to him making valid complaints and then when I eventually get someone to take me seriously and I think I'm getting somewhere speaking ...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 10,2016
Minithumbup
By: 'Jonathan'
Oct 10,2016
0 people found
this helpful
Have to say I have recently dealt with the herne bay office for my sale, and Birchington for the purchase. Both offices have been extremely helpful and the process was painless. I also used miles and Barr financial services for my mortgage and Tammy was ...
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Comment on agent fees
Reasonable for the service received
Was this helpful? Yes
Aug 15,2016
Minithumbdown
By: 'Baconears'
Aug 15,2016
5 people found
this helpful
What a shamble. Unprofessional staff and some very suspect selling procedures. Who ever owns Miles & Barr really needs to vet the employees as they are losing the company so many potential buyers and sellers. The agent we had does not follow up the bidding ...
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What agent could do to change your mind?
Bad
Attached Files
Comment on agent fees
Bad
Was this helpful? Yes
Aug 15,2016
Minithumbdown
By: 'Very poor customer service'
Aug 15,2016
7 people found
this helpful
I travelled from Chelmsford to view an apartment in Broadstairs. I made an offer the same day and from then on the service I received was the worst I have ever received from an Estate Agent. Dan Woodward claims he does not leave messages on ...
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Was this helpful? Yes
Mar 15,2016
Minithumbdown
By: 'Stressed of Whitstable'
Mar 15,2016
14 people found
this helpful
This company has got to be the worst estate agents ever. Total lack of communication within the office.Told twice not to let a certain couple in to view our home while we were away as they were complete time wasters who has not turned ...
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What agent could do to change your mind?
Far too high.
Attached Files
Comment on agent fees
Far too high.
Was this helpful? Yes
Feb 29,2016
Minithumbdown
By: 'Lucy'
Feb 29,2016
10 people found
this helpful
Commuted by bus from Canterbury to Whitstable to view property with my husband and 2 year old (while pregnant). Estate agent who confirmed viewing did not show up. Subsequently received an email indicating a conditional requirement to see their viewings is to meet with their recommended ...
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Comment on agent fees
n/a
Was this helpful? Yes
Dec 24,2015
Minithumbdown
By: 'Unhappy'
Dec 24,2015
8 people found
this helpful
This is an absolutely shocking company. I believe I was constantly lied to when buying a house from them..I agreed a price and was told it was off the market, I then asked to meet vendors to ask some questions, they arranged meeting, then ...
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Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 3 0 13 5 6 3 3 1 25

Agent Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 3:41 PM 13/11/2017 by Lewis

Awards won by Miles & Barr

Individual Branch Awards


Birchington
33 Station Road, Birchington CT7 9DJ
(4)
Broadstairs
123 High Street, Broadstairs CT10 1NQ
(6)
Canterbury
14 Lower Chantry, Canterbury CT1 1UF
(5)
show all branches (10)
Cliftonville
151 Northdown Road, Margate CT9 2QY
(10)
Deal
30 Queen Street, Deal CT14 6ET
(5)
Dover
4 High Street, Dover CT16 1DJ
(0)
Folkestone
120 Sandgate Road, Folkestone CT20 2BW
(3)
Herne Bay
136 High Street, Herne Bay CT6 5JY
(5)
Ramsgate
51 Queen Street, Ramsgate CT11 9EJ
(10)
Whitstable
87 High Street, Whitstable CT5 1AY
(3)


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