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    Mike Reynolds
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    Ben Reynolds
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    Steve Reynolds
Michael Stevens Estates is an independent family run estate agent providing a high standard of service in residential sales, lettings and management.

With over 25 years experience within the business, Michael Stevens Estates has enjoyed great success within the local area, and have continued to do so, even throughout a vastly changing market.

Dealing with properties in all price ranges we have built up an unrivalled local knowledge and reputation, and have a highly professional team of staff
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110 High Road
Loughton
Essex
IG10 4HJ
0208 502 1559

 
www.michaelstevensestates.co.uk Properties for sale
Properties for rent
Aug 21,2017
Minithumbup
By: 'Recent customer.'
Aug 21,2017
0 people found
this helpful
We received excellent customer service from all the team at Michael Stevens Estates. Every enquiry was answered swiftly, efficiently and in a friendly manner....
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Comment on agent fees
Fees are fair and in line with industry norms.
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Aug 19,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'C Parkinson'
Aug 19,2017
0 people found
this helpful
We received an excellent service from Michael Stevens for the sale and purchase of our existing and new homes respectively. They were professional, helpful and reliable, and made the process, which was on a very tight schedule, run smooth and successfully. They were always available to answer queries and gave us regular updates through the process. Thank you for enabling us to get our dream property!...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 17,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'James & Chloe'
Aug 17,2017
0 people found
this helpful
Ben, Mike, Steve & Jon We were renting a 2 bedroom property through Michael Stevens for over a year before looking to purchase a property. We viewed over 30 properties and it just so happened that the property we placed an offer on was also for sale through them. The whole process was smooth from start to finish, from ending our tenancy early, through to completing on our first home. Ben, Mike, Steve & Jon were all on hand throughout to help with any issues of queries we had in relati...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2017
Minithumbup
Mike Reynolds
By: 'S Potter'
Aug 04,2017
0 people found
this helpful
First class service from all members of staff. I've used Michael Stevens before and didn't hesitate to use them again. Always polite, courteous and professional....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 30,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'Lisa'
Jul 30,2017
0 people found
this helpful
Michael Stevens offer a professional service with customer satisfaction at their core. They helped me secure a property and were helpful, reliable, friendly and prompt in answering my queries. I would thoroughly recommend them to any prospective buyers....
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Jul 26,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'Rus W'
Jul 26,2017
0 people found
this helpful
I purchased my first property through Michael Stevens, I then rented that property out through them for a few years, a number of years later, so when it came to selling the property there was only once agent I was going to choose. My experience every time has been of the up most quality. I have always had honest and reliable information from the agents at Michael Stevens, and I would say with confidence they are the real experts in the area. They give a personal touch to the experience and ke...
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Comment on agent fees
At a competitive rate for the market
Was this helpful? Yes
Jul 14,2017
Minithumbup
Ben Reynolds
By: 'Joanne Hague / Alan Scarfe'
Jul 14,2017
0 people found
this helpful
Top class and always ready to help either via phone or in person. Didn't give up on us even though we'd been registered for a long time. Made our first house purchase run smoothly....
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Comment on agent fees
Excellent service!!
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Jun 24,2017
Minithumbup
Ben Reynolds
By: 'Ryan W'
Jun 24,2017
1 people found
this helpful
I would like to thank all the staff at Michael Stevens for a very professional and well managed process from start to end of selling my property with them. Particular mention to Ben for the initial valuation who explained everything really clearly and made a great impression, to Jon who then managed the process to completion once we'd decided to go with Michael Stevens. We was always kept well informed at all stages of the selling process, from whoever was available in the office there at the t...
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Comment on agent fees
The fees were extremely competitive. They were able to offer an additional 0.25% off the selling fee of my property.
Was this helpful? Yes
Jun 01,2017
Minithumbup
Ben Reynolds
By: 'Sysdevman'
Jun 01,2017
1 people found
this helpful
The main advantage gained from this estate agent was that the property I was interested in was listed very quickly, enabling me to view it and put in an offer as soon as it came on the market. The other local estate agent was 2 days behind the curve. I found them very easy to deal with, telephone communication was excellent, calls answered promptly, good at keeping me informed etc. Overall, they were very helpful and on the ball...
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Comment on agent fees
N/A
Was this helpful? Yes
May 09,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'Joseph Silver'
May 09,2017
0 people found
this helpful
The sale of my property didn't go as smoothly as any of us would have wished. Ben and Mike however were excellent and worked tirelessly to sort things out. They were always easily contactable and were great at getting back to me. They were very reassuring when the sale looked as though it might fall through. All ended well and I would have no hesitation in using MS again and of course recommending them to others....
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Comment on agent fees
Good for a local agent.
Was this helpful? Yes
Apr 27,2017
Minithumbup
By: 'Jean'
Apr 27,2017
0 people found
this helpful
Whichever person you dealt with they were all pleasant and helpful. Even our buyer's family, whom we met during the course of the negotiations, said he thought that they were the nicest agents to deal with....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Apr 21,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'M Pride'
Apr 21,2017
0 people found
this helpful
Fantastic service from start to finish. Great professionalism and customer service. Both Ben and Mike were very supportive in what was a difficult process for us personally. As a company Michael Stevens took lead and kept us in the loop throughout the process and I would highly recommend them to anyone selling their property. M Pride...
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Comment on agent fees
No comment. We didn't use them to sell our flat.
Was this helpful? Yes
Apr 03,2017
Minithumbup
By: 'Artisos'
Apr 03,2017
0 people found
this helpful
This is my second purchase through Michael Stevens, as previously it has been handled professionally throughout, in particular Jon Fowler has been helpful and informative in every aspect of the sale....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Mar 10,2017
Minithumbup
Ben Reynolds
By: 'Yvonne'
Mar 10,2017
0 people found
this helpful
I choose Michel Stevens Estates because I had heard good things and they were true. From the initial valuation right through to the exchange of contract. Everything was handled professionally and I was always kept in the loop....
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Comment on agent fees
I am happy with the fees. They were cheaper than a competitor and in line with my initial expectation.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Ben Reynolds
By: 'Jenna Patient'
Mar 07,2017
1 people found
this helpful
Best Estate Agents I have ever dealt with. Very friendly, understanding and always got back to me promptly. I can be very critical when I am not receiving a good service, but not with these guys. They genuinely have been a pleasure during what could have been a stressful time, but actually hasn't been! Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 26,2017
Minithumbup
By: 'Sally & Paul'
Feb 26,2017
1 people found
this helpful
I will not pick out one person as everyone that we dealt with was polite, knowledgeable and very helpful. It is easy to get the wrong estate agent but this is the right one....
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Ben Reynolds
By: 'Sophie Bertenshaw'
Feb 20,2017
4 people found
this helpful
Good and organised. They pushed the sale through without feeling like we were being rushed. Any questions we had they came back with prompt replies....
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Feb 09,2017
Minithumbup
Ben Reynolds
By: 'Valerie'
Feb 09,2017
0 people found
this helpful
I first met Ben when he came to value the property. He presented himself and his company extremely well. He made me feel very comfortable in using Stevens to sell the house. The sale was at times very trying but the problems were compently handled and overcome.I would not hesitate to recommend Michael Stevens!...
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Comment on agent fees
Very fair
Was this helpful? Yes
Feb 09,2017
Minithumbup
By: 'J Demetriou'
Feb 09,2017
5 people found
this helpful
My dealings with this agency was fast efficient and professional. Jon was very friendly and professional in all aspects of the negotiations and sale....
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Jan 25,2017
Minithumbup
By: 'Kelly & Russell'
Jan 25,2017
1 people found
this helpful
We had been searching for our first house for around 2 years and had multiple poor experiences with agents. That was until we met Jon! From our first viewing we found him easy to talk to, genuine and a really nice guy who we felt we could trust. He has been so flexible throughout our process, nothing was too much trouble for him which made our house buying process really enjoyable. We can't thank him enough....
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Was this helpful? Yes
Dec 20,2016
Minithumbup
Ben Reynolds
By: 'John F.'
Dec 20,2016
0 people found
this helpful
I found them very helpful,they kept me very well informed of the proceedings,also kept me informed of viewings....
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Was this helpful? Yes
Dec 06,2016
Minithumbup
By: 'Ruth'
Dec 06,2016
3 people found
this helpful
Cant recommend this agent enough. From valuation through to exchange, we have received excellent honest service. We had rather tricky buyers and Jon is worth his weight in gold after looking after our sale. Many thanks to a great team ;)...
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Comment on agent fees
great fees
Was this helpful? Yes
Nov 17,2016
Minithumbup
Ben Reynolds
By: 'Matt'
Nov 17,2016
1 people found
this helpful
I have just completed a purchase via Michael Stevens. Jon was instrumental in agreeing the sale at asking price, which we were happy to pay. Ben then managed the sale and his updates kept us in the loop throughout. Indeed, when it transpired a buyer further down our chain had pulled out it was his research that found out, not our own selling agent! I can't include Mike in the review system, but he deserves a mention for filling in really well when Jon or Ben weren't available. Always availab...
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Comment on agent fees
n/a
Was this helpful? Yes
Nov 01,2016
Minithumbup
Mike Reynolds
By: 'Chris Peckham'
Nov 01,2016
0 people found
this helpful
I was highly impressed with the service provided by Michael Stevens estates from start to finish. On their first visit, Mike Reynolds presented very clear, professional and transparent information about the service. it was rerassuring that the company had a sound local knowledge of property sales and had recently marketed a similar house just a few doors away. They offered a focused and well organised approach to selling the property, which ensured an excellent price was obtained, from a rel...
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Oct 28,2016
Minithumbup
Ben Reynolds
By: 'Toby'
Oct 28,2016
1 people found
this helpful
Very quick to reply and helpful. Property was listed as having 80 years left on lease but only had 79. Overall very pleasant to deal with ....
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Was this helpful? Yes
Oct 03,2016
Minithumbup
Ben Reynolds
By: 'Helen'
Oct 03,2016
2 people found
this helpful
This is the second time I have sold through Michael Stevens. Ben Reynolds was the main contact who was ably supported by Jon Fowler. They were at all times helpful and efficient. Ben's photos were excellent quality and showed the house at its best. They were easy to talk to and showed that they understood our needs. Their no fuss attitude helped us to sell our property quickly and efficiently. I would definitey recommend the services of Michael Stevens to anyone selling their home in the area....
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Comment on agent fees
Very Reasonable. Good value for money.
Was this helpful? Yes
Sep 08,2016
Minithumbup
By: 'Mr & Mrs S'
Sep 08,2016
1 people found
this helpful
Thanks to staff at Michael Stevens for our house purchase. They have been brilliant throughout, very diligent and helpful through our property purchase. Def one of the best agents we have dealt with over the years and highly reccomended....
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Aug 17,2016
Minithumbup
By: 'Alan and Fiona'
Aug 17,2016
0 people found
this helpful
A family business that was superb from start to finish. Moving was stressful, but Mike and the whole team made it so much less so. Fiona and I were extremely impressed. I would recommend Mike Stevens to anyone looking for a stress free move. I will definitely use you again. Many thanks, Alan and Fiona....
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Comment on agent fees
Excellent
Was this helpful? Yes
Aug 04,2016
Minithumbup
Mike Reynolds
By: 'Mr and Mrs Hogwood'
Aug 04,2016
2 people found
this helpful
They was very professional and helpful throughout the whole process. The property was sold after one hour of an open day. And the photos that was taken was stunning and was a perfect advert for our home. The process was long due to parts of the upward chain, however we were kept up to date with everything as it happened once again proving how professional they are. Very friendly staff and would highly recommend....
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Comment on agent fees
Very good very happy
Was this helpful? Yes
Aug 01,2016
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'Karishma'
Aug 01,2016
0 people found
this helpful
Very professional service. Went above and beyond to ensure that we were up to date with the progress of the sale of the house. I couldn't have asked for anything more of them....
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Areas covered
  • IG10
  • Loughton
  • IG9
  • Buckhurst Hill, London
  • CM6
  • Epping Forest Area, Essex
  • E4
  • E18
  • IG7
  • CM16
  • IG8
  • RM4

NAEA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 43 0 35 0 2 0

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Agent Fees

No fees set.
Last updated at 2:46 PM 08/12/2016 by allAgents

Complaints Procedure

Letter to company director. Then forwarded to NAEA.
Last updated at 2:46 PM 08/12/2016 by allAgents
Mike Reynolds Mike Reynolds
Director
27 reviews

About Mike No description set View full profile
Ben Reynolds Ben Reynolds
Senior Negotiator
51 reviews

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Steve Reynolds Steve Reynolds
Director
2 reviews

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