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    Mike Reynolds
  • Ben Reynolds
    Ben Reynolds
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    Steve Reynolds
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    Sara Prime
  • Jon Fowler
    Jon Fowler
  • Julia Hazell
    Julia Hazell
Michael Stevens Estates is an independent family run estate agent providing a high standard of service in residential sales, lettings and management.

With over 25 years experience within the business, Michael Stevens Estates has enjoyed great success within the local area, and have continued to do so, even throughout a vastly changing market.

Dealing with properties in all price ranges we have built up an unrivalled local knowledge and reputation, and have a highly professional team of staff
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110 High Road
Loughton
Essex
IG10 4HJ
0208 502 1559

 


Properties for sale
Properties for rent
Mar 07,2017
Minithumbup
By:
Mar 07,2017
Featured Review
1 people found
this helpful
Best Estate Agents I have ever dealt with. Very friendly, understanding and always got back to me promptly. I can be very critical when I am not receiving a good service, but not with these guys. They genuinely have been a pleasure during what could have been a stressful time, but actually hasn't been! Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
Featured Review
4 people found
this helpful
Good and organised. They pushed the sale through without feeling like we were being rushed. Any questions we had they came back with prompt replies....
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Oct 03,2016
Minithumbup
By:
Oct 03,2016
Featured Review
2 people found
this helpful
This is the second time I have sold through Michael Stevens. Ben Reynolds was the main contact who was ably supported by Jon Fowler. They were at all times helpful and efficient. Ben's photos were excellent quality and showed the house at its best. They were easy to talk to and showed that they understood our needs. Their no fuss attitude helped us to sell our property quickly and efficiently. I would definitey recommend the services of Michael Stevens to anyone selling their home in the area....
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Comment on agent fees
Very Reasonable. Good value for money.
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
1 people found
this helpful
I have just completed a purchase via Michael Stevens. Jon was instrumental in agreeing the sale at asking price, which we were happy to pay. Ben then managed the sale and his updates kept us in the loop throughout. Indeed, when it transpired a buyer further down our chain had pulled out it was his research that found out, not our own selling agent! I can't include Mike in the review system, but he deserves a mention for filling in really well when Jon or Ben weren't available. Always availab...
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Comment on agent fees
n/a
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
Featured Review
3 people found
this helpful
We recently bought a property through Michael Stevens Estates. Jon Fowler was incredibly helpful and made the process very easy. He always responded to emails and phone calls quickly and provided good, unbiased advise. We will definitely use Michael Stevens when we come to sell....
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Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
I choose Michel Stevens Estates because I had heard good things and they were true. From the initial valuation right through to the exchange of contract. Everything was handled professionally and I was always kept in the loop....
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Comment on agent fees
I am happy with the fees. They were cheaper than a competitor and in line with my initial expectation.
Was this helpful? Yes
Feb 26,2017
Minithumbup
By:
Feb 26,2017
1 people found
this helpful
I will not pick out one person as everyone that we dealt with was polite, knowledgeable and very helpful. It is easy to get the wrong estate agent but this is the right one....
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
0 people found
this helpful
I first met Ben when he came to value the property. He presented himself and his company extremely well. He made me feel very comfortable in using Stevens to sell the house. The sale was at times very trying but the problems were compently handled and overcome.I would not hesitate to recommend Michael Stevens!...
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Comment on agent fees
Very fair
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
5 people found
this helpful
My dealings with this agency was fast efficient and professional. Jon was very friendly and professional in all aspects of the negotiations and sale....
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Jan 25,2017
Minithumbup
By:
Jan 25,2017
1 people found
this helpful
We had been searching for our first house for around 2 years and had multiple poor experiences with agents. That was until we met Jon! From our first viewing we found him easy to talk to, genuine and a really nice guy who we felt we could trust. He has been so flexible throughout our process, nothing was too much trouble for him which made our house buying process really enjoyable. We can't thank him enough....
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Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
I found them very helpful,they kept me very well informed of the proceedings,also kept me informed of viewings....
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Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
3 people found
this helpful
Cant recommend this agent enough. From valuation through to exchange, we have received excellent honest service. We had rather tricky buyers and Jon is worth his weight in gold after looking after our sale. Many thanks to a great team ;)...
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Comment on agent fees
great fees
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
I was highly impressed with the service provided by Michael Stevens estates from start to finish. On their first visit, Mike Reynolds presented very clear, professional and transparent information about the service. it was rerassuring that the company had a sound local knowledge of property sales and had recently marketed a similar house just a few doors away. They offered a focused and well organised approach to selling the property, which ensured an excellent price was obtained, from a rel...
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
Very quick to reply and helpful. Property was listed as having 80 years left on lease but only had 79. Overall very pleasant to deal with ....
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Sep 08,2016
Minithumbup
By:
Sep 08,2016
1 people found
this helpful
Thanks to staff at Michael Stevens for our house purchase. They have been brilliant throughout, very diligent and helpful through our property purchase. Def one of the best agents we have dealt with over the years and highly reccomended....
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
A family business that was superb from start to finish. Moving was stressful, but Mike and the whole team made it so much less so. Fiona and I were extremely impressed. I would recommend Mike Stevens to anyone looking for a stress free move. I will definitely use you again. Many thanks, Alan and Fiona....
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Comment on agent fees
Excellent
Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
2 people found
this helpful
They was very professional and helpful throughout the whole process. The property was sold after one hour of an open day. And the photos that was taken was stunning and was a perfect advert for our home. The process was long due to parts of the upward chain, however we were kept up to date with everything as it happened once again proving how professional they are. Very friendly staff and would highly recommend....
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Comment on agent fees
Very good very happy
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
0 people found
this helpful
Very professional service. Went above and beyond to ensure that we were up to date with the progress of the sale of the house. I couldn't have asked for anything more of them....
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Jul 22,2016
Minithumbup
By:
Jul 22,2016
2 people found
this helpful
Excellent service given to us whilst purchasing our first property. Very supportive and always on the end of the phone if we needed anything. They kept us up to date with the progress as much as possible and I was extremely happy with how they make you feel important rather than just another customer. Would recommend using them!...
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Comment on agent fees
Great
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
1 people found
this helpful
Jon was very helpful in all aspects of our sale which was concluded swiftly without any problems. I would certainly use Michael Stevens Estates again if the situation should arise....
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Comment on agent fees
Fixed fee, very competitive.
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
3 people found
this helpful
Jon has been great from start to finish, really personable, professional, efficient and communicative. He has made the whole process easy and I'm very grateful to him personally for all of his help....
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Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
We were very happy with the service provided, they were very helpful, reliable and prompt to call back when needed. Would recommend....
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
3 people found
this helpful
Jon was fantastic from start to finish, not overly 'salesy' or pushy in any way. Things took longer to progress then originally expected due to the sale of my property with another agent and Jon was very patient throughout, ensuring to keep his client informed in order for things to continue to run smoothly. I would definitely recommend both Jon and Michael Stevens to anyone....
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Comment on agent fees
n/a
Was this helpful? Yes
Jul 01,2016
Minithumbup
By:
Jul 01,2016
2 people found
this helpful
Outstanding! Professional, helpful, and above all really genuine. The team really done their homework with regards to valuing our property and showed us examples our similar properties in the area. My property was sold for the price we wanted in less than 24 hours....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Jon
Jul 01, 2016
View all comments (1)
Thank you Jo and Tom - best of luck in your new home! Jon ...
Jun 21,2016
Minithumbup
By:
Jun 21,2016
1 people found
this helpful
The whole process for selling my house has been a dream, it has been handled in a very professional and friendly manner, buyers found very quickly ,updates readily available , progress chased up, price achieved. I would not hesitate to use Michael Stevens again....
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Comment on agent fees
Good- same as all the others
Was this helpful? Yes
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
Both Ben and Mike are very pleasant to deal with, always cheerful, professional and, most importantly, never pushy. It was very important to me that I not feel hounded to employ their services, and, unlike other agents, they fully met this criteria. The photos they took showed my property in the best light, not always the case when you look at other marketing materials. I would not hesitate to recommend their services....
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Comment on agent fees
The Agent's fees are competitive
Was this helpful? Yes
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
It has been a pleasure to deal with Michael Stevens as a company but more specifically Ben. As first time buyers Ben was always there to answer all our questions, he has been very professional and courteous throughout the whole process, keeping us updated and informing us on every aspect of the progress. Ben and his team have been instrumental in making sure the process was as stress free as possible. I would highly recommend Michael Stevens to my friends and family and would without a doubt us...
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Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
I have had the pleasure of dealing with Ben and Steve, on both letting and selling business, I have nothing but extreme high praise for not only them but the whole of the staff. Thank you for everything you have done for us....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 14,2016
Minithumbup
By:
Jun 14,2016
1 people found
this helpful
Micheal Stevens estate agent made selling home very simple from start to finish . All the stress was taken away by Ben and John which allowed me to focus on my purchase . Big thank you from the Martins...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 14,2016
Minithumbup
By:
Jun 14,2016
0 people found
this helpful
We chose Michael Stevens because they had been extremely helpful in helping us on an issue regarding the let property next door. They were friendly and helpful and produced a pretty good brochure for the sale of our house. However some of the amendments we requested were not followed through (and I failed to check they were incorporated until it was too late). They organised an open day for u and when that didn't achieve the results expected produced two high quality new viewings which realised ...
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Comment on agent fees
We agreed a fee that was competitive and resisted the temptation to accept the 0% fee offered elsewhere
Was this helpful? Yes
May 24,2016
Minithumbup
By:
May 24,2016
0 people found
this helpful
The service I received from Michael Stevens was exceptional. Ben dealt with the sale of my late fathers home, I was kept informed every step of the way ,and on the occasions I called into the office the staff were very helpful .I would have no hesitation in recommending Michael Stevens to friends and family.They delivered a very professional service,...
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Comment on agent fees
Very good value
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
Jon Ben & Mike all worked together to get the purchase of my flat through before the 31march deadline. A great bunch nothing was too much trouble & I'd certainly use them again....
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Was this helpful? Yes
May 09,2016
Minithumbup
By:
May 09,2016
2 people found
this helpful
Hi everyone. More than happy to working with Michael Stevens estate agency. They are very kind and helpful. I strongly recommend them. Thank you Guys. Tx...
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Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
2 people found
this helpful
Michael Estates were professional throughout the sale of our property. Jon and Ben were always happy to help and provided regular updates on how the sale was progressing. Should we buy or sell a property in the future, Michael Stevens Estates will be the first agent we contact....
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Was this helpful? Yes
Apr 22,2016
Minithumbup
By:
Apr 22,2016
2 people found
this helpful
Jon had a professional approach and always responded to emails/calls and if he wasn't in the office, the other team members were always willing to help. He took great photos of the property and communicate the interested in the property throughout. Sara has been brilliant throughout by supporting us with mortgage and insurance applications. It was great to speak to somebody in person to view all of the options available. She has a great understanding of the industry and I would highly recomm...
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Comment on agent fees
Great - Negotiated a fixed fee for the sale of the property
Was this helpful? Yes
Areas covered
  • IG10
  • Loughton
  • IG9
  • Buckhurst Hill, London
  • CM6
  • Epping Forest Area, Essex
  • E4
  • E18
  • IG7
  • CM16
  • IG8
  • RM4

NAEA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 37 0 29 0 1 0

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Agent Fees

No fees set.
Last updated at 2:46 PM 08/12/2016 by allAgents

Complaints Procedure

Letter to company director. Then forwarded to NAEA.
Last updated at 2:46 PM 08/12/2016 by allAgents
Mike Reynolds Mike Reynolds
Director
20 reviews

About Mike No description set View full profile
Ben Reynolds Ben Reynolds
Senior Negotiator
42 reviews

About Ben No description set View full profile
Steve Reynolds Steve Reynolds
Director
2 reviews

About Steve No description set View full profile
Sara Prime Sara Prime
4 reviews

About Sara No description set View full profile
Jon Fowler Jon Fowler
Sales Negotiator
47 reviews

About Jon After working in international consumer electronic product development, sales and marketing I decided to pursue a career in the property industry. Being a sales negotiator, I have vast knowledge o View full profile
Julia Hazell Julia Hazell
Negotiator
0 reviews

About Julia No description set View full profile


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