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    Ben
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Michael Stevens Estates is an independent family run estate agent providing a high standard of service in residential sales, lettings and management.

With over 25 years experience within the business, Michael Stevens Estates has enjoyed great success within the local area, and have continued to do so, even throughout a vastly changing market.

Dealing with properties in all price ranges we have built up an unrivalled local knowledge and reputation, and have a highly professional team of staff
Read full description...Michael Stevens Estates is an independent family run estate agent providing a high standard of service in residential sales, lettings and management.

With over 25 years experience within the business, Michael Stevens Estates has enjoyed great success within the local area, and have continued to do so, even throughout a vastly changing market.

Dealing with properties in all price ranges we have built up an unrivalled local knowledge and reputation, and have a highly professional team of staff who will be able to assist you; whether it's advice on selling, renting, or purchasing a property, we are happy to help along every step of the way.

We look forward to assisting you with our experience and knowledge whatever your requirements are.
Michael Stevens Estates

110 High Road
Loughton
Essex
IG10 4HJ
0208 502 1559

www.michaelstevensestates.co.uk

Properties for Sale
Properties to Rent

“Great communication...”

Sep 13,2018
Minithumbup
Ben
Mike
By: 'Chris'
Sep 13,2018
0 people found
this helpful
Professional and friendly. We were always able to contact the agents and they liaised with the vendor quickly and efficiently. They were supportive in resolving any issues that came from the conveyancing process. They will be the first agency we call when we sell....
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Comment on agent fees
n/a - we purchased through this agent
Was this helpful? Yes

“Simply the best :)...”

Sep 13,2018
Minithumbup
Mike
By: 'Sangeetha'
Sep 13,2018
0 people found
this helpful
From the moment we put the offer down till the day of completion – Everything was a very smooth process with the MS team. Mike always offered great advice and he always resolved any issues very quickly and efficiently. He is understanding, friendly and very approachable. ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Excellent sale completed...”

Sep 13,2018
Minithumbup
Ben
By: 'Alec B'
Sep 13,2018
0 people found
this helpful
From the start of the whole sale procedure we had really helpful and friendly advice. Because we were selling the family home to fund mothers care home fees it had to be realistically priced but with a timely completion before Mums cash ran out for ...
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Comment on agent fees
As seems to be the norm the initially quoted fee rate was reduced to match the other local agents so it was the cheapest in Loughton.
Was this helpful? Yes

“Well deserved 5 stars...”

Sep 10,2018
Minithumbup
Ben
By: 'Mrs McKelvey'
Sep 10,2018
0 people found
this helpful
Great service from Michael Stevens Estates/Ben Reynolds. Ben and all the team were really friendly and professional - offered good advice, and really important, always returned calls and responded to emails. Understood the importance of supporting customer through the sometimes stressful conveyancing process. Mike ...
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Comment on agent fees
On reflection, worth it.
Was this helpful? Yes

“Good Job!...”

Aug 30,2018
Minithumbup
By: 'Alfie'
Aug 30,2018
0 people found
this helpful
ALL the staff we had contact with were very helpful, friendly and professional. The house receved immediate interest and offers were made within days. The price we accepted was just above our asking price so we were very happy with that....
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Comment on agent fees
good
Was this helpful? Yes

“Sale of house...”

Jul 23,2018
Minithumbup
Ben
Mike
By: 'Tim Hitchcock'
Jul 23,2018
0 people found
this helpful
First class handling of the sale of our house in Loughton. Excellent and friendly communication with us at all times and sound professional advice....
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Comment on agent fees
good
Was this helpful? Yes

“Fantastic Agency !!!...”

Jul 13,2018
Minithumbup
Ben
By: 'Jo'
Jul 13,2018
0 people found
this helpful
We had an excellent experience selling through Michael Stevens Estate Agency. They kept us informed from start to finish as promised and the rest of the team advised us when our Agent Ben was away. You may pay a little more than an online only ...
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Comment on agent fees
Their charges are very fair and competative
Was this helpful? Yes

“Sale...”

Jun 30,2018
Minithumbup
Ben
Mike
By: 'Tony'
Jun 30,2018
0 people found
this helpful
It took 5 weeks to sell my property from commencement of marketing to completion of contracts. Ben achieved three offers at the asking price within the first 3 days of marketing, and one made it through to completion. Both Ben and Mike were on hand to see ...
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Comment on agent fees
The fee quoted was competitive.
Was this helpful? Yes

“First class service...”

Apr 22,2018
Minithumbup
Mike
Ben
By: 'John and Jackie Smith'
Apr 22,2018
0 people found
this helpful
I met with three agencies before I decided to engage Michael Stevens. I was immediately impressed with their local knowledge and the level of service they were offering. As my sale proceeded I was not disappointed. I was always kept informed. Having to sell a ...
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Comment on agent fees
The fees were extremely competitive compared to the agencies I initially looked in to.
Was this helpful? Yes

“Algers Close - House Purchase...”

Apr 04,2018
Minithumbup
Ben
By: 'JamesH'
Apr 04,2018
0 people found
this helpful
From start to finish (3 months!), Ben was professional, quick to respond, informative and helpful. He was empathetic to us as first time buyers, made everything clear and answered our silly questions without ever patronising or assuming we knew what we didn't know. Where others ...
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Comment on agent fees
Purchaser rather than vendor, so N/A
Was this helpful? Yes
Feb 05,2018
Minithumbup
By: 'James and Becky'
Feb 05,2018
0 people found
this helpful
My girlfriend and I had a very positive experience with Michael Stevens. I don't recall one time that we ever chased them for anything (and we are demanding) and they were very efficient, things got done and done quickly. We had been through two ...
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Comment on agent fees
No view, we were the buyer
Was this helpful? Yes
Jan 16,2018
Minithumbup
Ben
Mike
By: 'Steve Ellen'
Jan 16,2018
0 people found
this helpful
I have used Michael Stevens for well over ten years, firstly as my letting agents and then to sell my property. They are genuine people, totally professional, excellent communicators that understand the need of the customers. It's been a pleasure to work with them ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jan 12,2018
Minithumbup
Mike
By: 'Paul G'
Jan 12,2018
0 people found
this helpful
Mike was excellent through the whole process. Friendly and with the experience to deal with any unforeseen problems quickly and efficiently. I would recommend Mike and the team for anyone wishing to sell their property in this area....
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Comment on agent fees
The fees were competitive (good) as any other reputable agents in this area
Was this helpful? Yes
Jan 11,2018
Minithumbup
Mike
Ben
By: 'Kendrick Family'
Jan 11,2018
0 people found
this helpful
Michael Stevens were excellent estate agents. They were able to quickly market our property and kept us abreast of the offers we received. Despite us losing out on two properties over the following 6 months they had faith when we didn't. We are now finally ...
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Was this helpful? Yes
Jan 09,2018
Minithumbup
By: 'Jude'
Jan 09,2018
0 people found
this helpful
The staff at Michael Stevens are all so friendly and willing to help at all times. They provided staff dedicated to our property sale so we always knew who we were talking to and that they knew us and all about our sale. It was ...
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Comment on agent fees
We believe the agent's fees were fair.
Was this helpful? Yes
Jan 08,2018
Minithumbup
Ben
By: 'Russell G'
Jan 08,2018
0 people found
this helpful
Ben and the entire team at Michael Stevens were pros from start to finish. Made the process very easy and didn't put a foot wrong. Wouldn't hesitate to use them again....
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Was this helpful? Yes
Nov 07,2017
Minithumbup
Ben
Mike
By: 'Carole'
Nov 07,2017
0 people found
this helpful
I was very happy with the help I had from both Mike and Ben. They were both very friendly and pleasant but also professional each time I was in contact with them. They were also very aware of our needs too and work hard for ...
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Comment on agent fees
I would definately be very happy to recommend them as good agents as they were recommended to me by a friend.
Was this helpful? Yes
Aug 21,2017
Minithumbup
By: 'Recent customer.'
Aug 21,2017
0 people found
this helpful
We received excellent customer service from all the team at Michael Stevens Estates. Every enquiry was answered swiftly, efficiently and in a friendly manner....
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Comment on agent fees
Fees are fair and in line with industry norms.
Was this helpful? Yes
Aug 19,2017
Minithumbup
Ben
Mike
By: 'C Parkinson'
Aug 19,2017
0 people found
this helpful
We received an excellent service from Michael Stevens for the sale and purchase of our existing and new homes respectively. They were professional, helpful and reliable, and made the process, which was on a very tight schedule, run smooth and successfully. They were always available ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 17,2017
Minithumbup
Ben
Mike
By: 'James & Chloe'
Aug 17,2017
0 people found
this helpful
Ben, Mike, Steve & Jon We were renting a 2 bedroom property through Michael Stevens for over a year before looking to purchase a property. We viewed over 30 properties and it just so happened that the property we placed an offer on was also for sale ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2017
Minithumbup
Mike
By: 'S Potter'
Aug 04,2017
0 people found
this helpful
First class service from all members of staff. I've used Michael Stevens before and didn't hesitate to use them again. Always polite, courteous and professional....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 30,2017
Minithumbup
Ben
Mike
By: 'Lisa'
Jul 30,2017
0 people found
this helpful
Michael Stevens offer a professional service with customer satisfaction at their core. They helped me secure a property and were helpful, reliable, friendly and prompt in answering my queries. I would thoroughly recommend them to any prospective buyers....
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Was this helpful? Yes
Jul 26,2017
Minithumbup
Ben
Mike
By: 'Rus W'
Jul 26,2017
0 people found
this helpful
I purchased my first property through Michael Stevens, I then rented that property out through them for a few years, a number of years later, so when it came to selling the property there was only once agent I was going to choose. My experience ...
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Comment on agent fees
At a competitive rate for the market
Was this helpful? Yes
Jul 14,2017
Minithumbup
Ben
By: 'Joanne Hague / Alan Scarfe'
Jul 14,2017
0 people found
this helpful
Top class and always ready to help either via phone or in person. Didn't give up on us even though we'd been registered for a long time. Made our first house purchase run smoothly....
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Comment on agent fees
Excellent service!!
Was this helpful? Yes
Jun 24,2017
Minithumbup
Ben
By: 'Ryan W'
Jun 24,2017
1 people found
this helpful
I would like to thank all the staff at Michael Stevens for a very professional and well managed process from start to end of selling my property with them. Particular mention to Ben for the initial valuation who explained everything really clearly and made a ...
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Comment on agent fees
The fees were extremely competitive. They were able to offer an additional 0.25% off the selling fee of my property.
Was this helpful? Yes
Jun 01,2017
Minithumbup
Ben
By: 'Sysdevman'
Jun 01,2017
1 people found
this helpful
The main advantage gained from this estate agent was that the property I was interested in was listed very quickly, enabling me to view it and put in an offer as soon as it came on the market. The other local estate agent was 2 days ...
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Comment on agent fees
N/A
Was this helpful? Yes
May 09,2017
Minithumbup
Ben
Mike
By: 'Joseph Silver'
May 09,2017
0 people found
this helpful
The sale of my property didn't go as smoothly as any of us would have wished. Ben and Mike however were excellent and worked tirelessly to sort things out. They were always easily contactable and were great at getting back to me. They were very ...
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Comment on agent fees
Good for a local agent.
Was this helpful? Yes
Apr 27,2017
Minithumbup
By: 'Jean'
Apr 27,2017
0 people found
this helpful
Whichever person you dealt with they were all pleasant and helpful. Even our buyer's family, whom we met during the course of the negotiations, said he thought that they were the nicest agents to deal with....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Apr 21,2017
Minithumbup
Ben
Mike
By: 'M Pride'
Apr 21,2017
0 people found
this helpful
Fantastic service from start to finish. Great professionalism and customer service. Both Ben and Mike were very supportive in what was a difficult process for us personally. As a company Michael Stevens took lead and kept us in the loop throughout the process and I ...
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Comment on agent fees
No comment. We didn't use them to sell our flat.
Was this helpful? Yes
Apr 03,2017
Minithumbup
By: 'Artisos'
Apr 03,2017
0 people found
this helpful
This is my second purchase through Michael Stevens, as previously it has been handled professionally throughout, in particular Jon Fowler has been helpful and informative in every aspect of the sale....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Areas covered
  • IG10
  • Loughton
  • IG9
  • Buckhurst Hill, London
  • CM6
  • Epping Forest Area, Essex
  • E4
  • E18
  • IG7
  • CM16
  • IG8
  • RM4

NAEA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 55 0 40 0 2 0

Fees

No fees set.

Complaints Procedure

Letter to company director. Then forwarded to NAEA.
Last updated at 2:46 PM 08/12/2016 by allAgents
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Staff picture Mike
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