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    Mike Reynolds
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Michael Stevens Estates is an independent family run estate agent providing a high standard of service in residential sales, lettings and management.

With over 25 years experience within the business, Michael Stevens Estates has enjoyed great success within the local area, and have continued to do so, even throughout a vastly changing market.

Dealing with properties in all price ranges we have built up an unrivalled local knowledge and reputation, and have a highly professional team of staff
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Michael Stevens Estates

110 High Road
Loughton
Essex
IG10 4HJ
0208 502 1559

www.michaelstevensestates.co.uk

Properties for Sale
Properties to Rent

“ First class service... ”

Apr 22,2018
Minithumbup
Mike Reynolds
Ben Reynolds
By: 'John and Jackie Smith'
Apr 22,2018
0 people found
this helpful
I met with three agencies before I decided to engage Michael Stevens. I was immediately impressed with their local knowledge and the level of service they were offering. As my sale proceeded I was not disappointed. I was always kept informed. Having to sell a ...
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Comment on agent fees
The fees were extremely competitive compared to the agencies I initially looked in to.
Was this helpful? Yes

“ Algers Close - House Purchase... ”

Apr 04,2018
Minithumbup
Ben Reynolds
By: 'JamesH'
Apr 04,2018
0 people found
this helpful
From start to finish (3 months!), Ben was professional, quick to respond, informative and helpful. He was empathetic to us as first time buyers, made everything clear and answered our silly questions without ever patronising or assuming we knew what we didn't know. Where others ...
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Comment on agent fees
Purchaser rather than vendor, so N/A
Was this helpful? Yes
Feb 05,2018
Minithumbup
By: 'James and Becky'
Feb 05,2018
0 people found
this helpful
My girlfriend and I had a very positive experience with Michael Stevens. I don't recall one time that we ever chased them for anything (and we are demanding) and they were very efficient, things got done and done quickly. We had been through two ...
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Comment on agent fees
No view, we were the buyer
Was this helpful? Yes
Jan 16,2018
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'Steve Ellen'
Jan 16,2018
0 people found
this helpful
I have used Michael Stevens for well over ten years, firstly as my letting agents and then to sell my property. They are genuine people, totally professional, excellent communicators that understand the need of the customers. It's been a pleasure to work with them ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jan 12,2018
Minithumbup
Mike Reynolds
By: 'Paul G'
Jan 12,2018
0 people found
this helpful
Mike was excellent through the whole process. Friendly and with the experience to deal with any unforeseen problems quickly and efficiently. I would recommend Mike and the team for anyone wishing to sell their property in this area....
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Comment on agent fees
The fees were competitive (good) as any other reputable agents in this area
Was this helpful? Yes
Jan 11,2018
Minithumbup
Mike Reynolds
Ben Reynolds
By: 'Kendrick Family'
Jan 11,2018
0 people found
this helpful
Michael Stevens were excellent estate agents. They were able to quickly market our property and kept us abreast of the offers we received. Despite us losing out on two properties over the following 6 months they had faith when we didn't. We are now finally ...
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Was this helpful? Yes
Jan 09,2018
Minithumbup
By: 'Jude'
Jan 09,2018
0 people found
this helpful
The staff at Michael Stevens are all so friendly and willing to help at all times. They provided staff dedicated to our property sale so we always knew who we were talking to and that they knew us and all about our sale. It was ...
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Comment on agent fees
We believe the agent's fees were fair.
Was this helpful? Yes
Jan 08,2018
Minithumbup
Ben Reynolds
By: 'Russell G'
Jan 08,2018
0 people found
this helpful
Ben and the entire team at Michael Stevens were pros from start to finish. Made the process very easy and didn't put a foot wrong. Wouldn't hesitate to use them again....
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Was this helpful? Yes
Nov 07,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'Carole'
Nov 07,2017
0 people found
this helpful
I was very happy with the help I had from both Mike and Ben. They were both very friendly and pleasant but also professional each time I was in contact with them. They were also very aware of our needs too and work hard for ...
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Comment on agent fees
I would definately be very happy to recommend them as good agents as they were recommended to me by a friend.
Was this helpful? Yes
Aug 21,2017
Minithumbup
By: 'Recent customer.'
Aug 21,2017
0 people found
this helpful
We received excellent customer service from all the team at Michael Stevens Estates. Every enquiry was answered swiftly, efficiently and in a friendly manner....
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Comment on agent fees
Fees are fair and in line with industry norms.
Was this helpful? Yes
Aug 19,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'C Parkinson'
Aug 19,2017
0 people found
this helpful
We received an excellent service from Michael Stevens for the sale and purchase of our existing and new homes respectively. They were professional, helpful and reliable, and made the process, which was on a very tight schedule, run smooth and successfully. They were always available ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 17,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'James & Chloe'
Aug 17,2017
0 people found
this helpful
Ben, Mike, Steve & Jon We were renting a 2 bedroom property through Michael Stevens for over a year before looking to purchase a property. We viewed over 30 properties and it just so happened that the property we placed an offer on was also for sale ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2017
Minithumbup
Mike Reynolds
By: 'S Potter'
Aug 04,2017
0 people found
this helpful
First class service from all members of staff. I've used Michael Stevens before and didn't hesitate to use them again. Always polite, courteous and professional....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 30,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'Lisa'
Jul 30,2017
0 people found
this helpful
Michael Stevens offer a professional service with customer satisfaction at their core. They helped me secure a property and were helpful, reliable, friendly and prompt in answering my queries. I would thoroughly recommend them to any prospective buyers....
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Was this helpful? Yes
Jul 26,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'Rus W'
Jul 26,2017
0 people found
this helpful
I purchased my first property through Michael Stevens, I then rented that property out through them for a few years, a number of years later, so when it came to selling the property there was only once agent I was going to choose. My experience ...
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Comment on agent fees
At a competitive rate for the market
Was this helpful? Yes
Jul 14,2017
Minithumbup
Ben Reynolds
By: 'Joanne Hague / Alan Scarfe'
Jul 14,2017
0 people found
this helpful
Top class and always ready to help either via phone or in person. Didn't give up on us even though we'd been registered for a long time. Made our first house purchase run smoothly....
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Comment on agent fees
Excellent service!!
Was this helpful? Yes
Jun 24,2017
Minithumbup
Ben Reynolds
By: 'Ryan W'
Jun 24,2017
1 people found
this helpful
I would like to thank all the staff at Michael Stevens for a very professional and well managed process from start to end of selling my property with them. Particular mention to Ben for the initial valuation who explained everything really clearly and made a ...
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Comment on agent fees
The fees were extremely competitive. They were able to offer an additional 0.25% off the selling fee of my property.
Was this helpful? Yes
Jun 01,2017
Minithumbup
Ben Reynolds
By: 'Sysdevman'
Jun 01,2017
1 people found
this helpful
The main advantage gained from this estate agent was that the property I was interested in was listed very quickly, enabling me to view it and put in an offer as soon as it came on the market. The other local estate agent was 2 days ...
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Comment on agent fees
N/A
Was this helpful? Yes
May 09,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'Joseph Silver'
May 09,2017
0 people found
this helpful
The sale of my property didn't go as smoothly as any of us would have wished. Ben and Mike however were excellent and worked tirelessly to sort things out. They were always easily contactable and were great at getting back to me. They were very ...
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Comment on agent fees
Good for a local agent.
Was this helpful? Yes
Apr 27,2017
Minithumbup
By: 'Jean'
Apr 27,2017
0 people found
this helpful
Whichever person you dealt with they were all pleasant and helpful. Even our buyer's family, whom we met during the course of the negotiations, said he thought that they were the nicest agents to deal with....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Apr 21,2017
Minithumbup
Ben Reynolds
Mike Reynolds
By: 'M Pride'
Apr 21,2017
0 people found
this helpful
Fantastic service from start to finish. Great professionalism and customer service. Both Ben and Mike were very supportive in what was a difficult process for us personally. As a company Michael Stevens took lead and kept us in the loop throughout the process and I ...
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Comment on agent fees
No comment. We didn't use them to sell our flat.
Was this helpful? Yes
Apr 03,2017
Minithumbup
By: 'Artisos'
Apr 03,2017
0 people found
this helpful
This is my second purchase through Michael Stevens, as previously it has been handled professionally throughout, in particular Jon Fowler has been helpful and informative in every aspect of the sale....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Mar 10,2017
Minithumbup
Ben Reynolds
By: 'Yvonne'
Mar 10,2017
0 people found
this helpful
I choose Michel Stevens Estates because I had heard good things and they were true. From the initial valuation right through to the exchange of contract. Everything was handled professionally and I was always kept in the loop....
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Comment on agent fees
I am happy with the fees. They were cheaper than a competitor and in line with my initial expectation.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Ben Reynolds
By: 'Jenna Patient'
Mar 07,2017
1 people found
this helpful
Best Estate Agents I have ever dealt with. Very friendly, understanding and always got back to me promptly. I can be very critical when I am not receiving a good service, but not with these guys. They genuinely have been a pleasure during what could ...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 26,2017
Minithumbup
By: 'Sally & Paul'
Feb 26,2017
1 people found
this helpful
I will not pick out one person as everyone that we dealt with was polite, knowledgeable and very helpful. It is easy to get the wrong estate agent but this is the right one....
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Ben Reynolds
By: 'Sophie Bertenshaw'
Feb 20,2017
4 people found
this helpful
Good and organised. They pushed the sale through without feeling like we were being rushed. Any questions we had they came back with prompt replies....
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Was this helpful? Yes
Feb 09,2017
Minithumbup
Ben Reynolds
By: 'Valerie'
Feb 09,2017
0 people found
this helpful
I first met Ben when he came to value the property. He presented himself and his company extremely well. He made me feel very comfortable in using Stevens to sell the house. The sale was at times very trying but the problems were compently handled ...
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Comment on agent fees
Very fair
Was this helpful? Yes
Feb 09,2017
Minithumbup
By: 'J Demetriou'
Feb 09,2017
5 people found
this helpful
My dealings with this agency was fast efficient and professional. Jon was very friendly and professional in all aspects of the negotiations and sale....
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Was this helpful? Yes
Jan 25,2017
Minithumbup
By: 'Kelly & Russell'
Jan 25,2017
1 people found
this helpful
We had been searching for our first house for around 2 years and had multiple poor experiences with agents. That was until we met Jon! From our first viewing we found him easy to talk to, genuine and a really nice guy who we felt we ...
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Was this helpful? Yes
Dec 20,2016
Minithumbup
Ben Reynolds
By: 'John F.'
Dec 20,2016
0 people found
this helpful
I found them very helpful,they kept me very well informed of the proceedings,also kept me informed of viewings....
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Was this helpful? Yes
Areas covered
  • IG10
  • Loughton
  • IG9
  • Buckhurst Hill, London
  • CM6
  • Epping Forest Area, Essex
  • E4
  • E18
  • IG7
  • CM16
  • IG8
  • RM4

NAEA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 49 0 38 0 2 0

Agent Fees

No fees set.
Last updated at 2:46 PM 08/12/2016 by allAgents

Complaints Procedure

Letter to company director. Then forwarded to NAEA.
Last updated at 2:46 PM 08/12/2016 by allAgents
Mike Reynolds Mike Reynolds
Director
32 reviews

About Mike No description set View full profile
Ben Reynolds Ben Reynolds
Senior Negotiator
57 reviews

About Ben No description set View full profile
Steve Reynolds Steve Reynolds
Director
2 reviews

About Steve No description set View full profile

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