• Leonard Wood
    Leonard Wood
  • Joey Carr
    Joey Carr
  • Somer Oram
    Somer Oram
  • Harrison Woodward
    Harrison Woodward
We are a boutique agency offering Sales, Lettings & Management to our clients here at home or abroad. For lettings we offer FREE RENT GUARANTEE we every letting that we do through our office. We have an Iphone app, Mobile optimised website and use the latest technology like Docusign to get our paperwork and contracts signed quickly and efficiently saving time on tenants having to come to the office until the day of collecting their keys!
Come and pop in for a free cup of espresso coffee and cha
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62 Mill Lane
West Hampstead,London
Greater London
NW6 1NJ
020 7328 4444

 
Dec 05,2016
Minithumbup
By:
Dec 05,2016
Featured Review
1 people found
this helpful
Somer was professional and responsive to my queries and this resulted to a seamless completion of the process and effective communication with the landlord. I would not hesitate in using his services in the future....
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Comment on agent fees
Market rates
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Nov 02,2016
Minithumbup
By:
Nov 02,2016
Featured Review
4 people found
this helpful
Somer is an efficient and friendly member of your staff. He showed us the property very soon after getting into contact with him and answered all of our questions and queries without hesitation. As I work full time in a school the fact that the branch uses DocuSign was of great benefit as I didn't even have to visit the office to sign the tenancy agreement! I would highly recommend Michael Leonard Estates and especially Somer! Thank you for all of your hard work! You have made moving house so mu...
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Comment on agent fees
Good
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Nov 01,2016
Minithumbup
By:
Nov 01,2016
Featured Review
3 people found
this helpful
Somer was a pleasure to deal with. He was friendly and helpful from the moment we met him. He was quick to respond to any of our questions and kept in touch with us frequently throughout the renting process so that we knew exactly what was happening at each step. The company also use DocuSign, this was great as it meant that I didn't need to visit to the office to sign the tenancy agreement, which was a big help due to our working hours. I would definitely recommend him to anybody looking to ren...
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Nov 01,2016
Minithumbup
By:
Nov 01,2016
Featured Review
2 people found
this helpful
Was professional and very accommodating to my rushed timelines. Adjusted to my desired needs/wants when looking at the first property, and took time to show me ones very similar in ask....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
Featured Review
4 people found
this helpful
Michael Leonard Estates were excellent in our search for a new flat and made the whole experience a lot less stressful than previous agents I've dealt with over the years. Everything went smoothly and they really went the extra mile to get things done prior to us moving in. I also found their use of the latest technology like DocuSign really helpful which meant we didn't even need to go to the office to sign the tenancy agreement, we could just sign it electronically at home. I highly recommend ...
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Comment on agent fees
The fees I thought were fairly normal and there were no surprises. They break down the costs for you early on so you know exactly what is needed and by when.
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
3 people found
this helpful
The company has a good reputation and rightly so, I have dealt with Somar on the last two properties I have rented in NW6 and found them to be very professional. Somar has been helpful and always available when we needed....
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Comment on agent fees
The agency fee was reasonable for the properties location, Somar kindly reduced the fee as we had used them before.
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
5 people found
this helpful
Somer is a very qualified agent. He has answered very well and very quickly to my demand. Moreover, he replied rapidly to all my questions and he has always tried to found solutions to my enquiries....
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Comment on agent fees
Correct
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Sep 13,2016
Minithumbup
By:
Sep 13,2016
6 people found
this helpful
We rented through Michael Leonard and Leonard and Somer were fantastic throughout. Quick to sort problems and always available when needed. If it wasn't for moving to South London for work we would always look to rent via them. NW's finest - and friendliest - agents without a doubt!...
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Comment on agent fees
Very reasonable
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Sep 13,2016
Minithumbup
By:
Sep 13,2016
5 people found
this helpful
Somer provided an excellent service throughout, from being flexible with weekend viewings, to talking us through the relevant documentation, to responding to our questions and queries quickly and helpfully. We felt like we were in good hands throughout the process!...
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Comment on agent fees
Fees were higher than what others were offering but we felt sufficiently looked after to justify this.
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
4 people found
this helpful
Somer dealt with a short term let for us locally as we had to move out of our property for building work . He was very helpful and went the extra mile in terms of sorting things out for us with the landlord and keeping us informed . Excellent admin and communication. Would thoroughly recommend...
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Comment on agent fees
Standard
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
4 people found
this helpful
Somer kept in touch with us for a long period of time as we were looking for a short let but were unsure of the timing. He was extremely helpful and made the whole process of moving as smooth as possible....
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Sep 08,2016
Minithumbup
By:
Sep 08,2016
6 people found
this helpful
Right from the start of our dealings with Michael Leonard Estates, Somer has been great. Nothing's been too much trouble (and we have tested his patience with lots of questions!), he's always been easily contactable and gets back to emails and phone messages promptly. Really helpful, really knowledgeable and a pleasure to deal with....
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Comment on agent fees
Average in the general scheme of things.
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
4 people found
this helpful
Leonard is a man with integrity, he makes his word count. This is not easy to find in a business that is so competitive and short lived, He goes the extra mile to provide an excellent service at a reasonable price. I trust him like a friend....
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Comment on agent fees
excellent service for money
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By: Leonard Wood
Aug 31, 2016
View all comments (1)
Thank you Florian for your kind words, We strive hard to make our small office as competitive and professional as the big guns in the area, but as you said in your comments, we go the extra mile for our clients, and I think that is now proved as we have since let another one of your properties in SE London (Dulwich) which is more than a few extra miles from our location here in West Hampstead!! Best Wishes, Leonard....
Aug 31,2016
Minithumbup
By:
Aug 31,2016
5 people found
this helpful
Mr Oram has been a professional agent promptly replying to our queries and he also used DocuSign and video appointments which were very convenient for me as not based in London. We strongly recommend him....
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Aug 24,2016
Minithumbup
By:
Aug 24,2016
5 people found
this helpful
Michael Leonard have been so helpful with our move, and have helped us out so much in our current flat; Somer even went into the office at 2am on a Saturday night to fix a leak. I would absolutely recommend them!...
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Comment on agent fees
good
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Aug 22,2016
Minithumbup
By:
Aug 22,2016
2 people found
this helpful
I was in contact primarily with Somer Oram. Excellent service provided - he dealt with issues quickly and efficiently, and was always good in his communication with me. I would definitely recommend this agent to others!...
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Aug 14,2016
Minithumbup
By:
Aug 14,2016
3 people found
this helpful
Somer and the team were great in helping us find a property in West Hampstead; within budget with everything we were hoping for. We hope to use the services of Michael Leonard Estates again in the future....
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Aug 10,2016
Minithumbup
By:
Aug 10,2016
3 people found
this helpful
From the moment that I first walked into their office, I felt that Somer cared about me and that he was very much on my side. He spent a great deal of time ensuring that he knew exactly what I wanted and seems to go out of his way to be sure that I got it. I could not fault any part of the transaction and would thoroughly recommend them to anybody seeking a property...
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Comment on agent fees
They were very competitive for the area
Was this helpful? Yes
Aug 10,2016
Minithumbdown
By:
Aug 10,2016
3 people found
this helpful
Somer and Leonard were most helpful with securing our new property. My wife was pregnant at the time and all the stressed were taken away with how professional they both were. Thanks guys we really do appreciate all you did....
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What agent could do to change your mind?
Very reasonable
Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 10,2016
Minithumbup
By:
Aug 10,2016
2 people found
this helpful
This is our second house through Michael Leonard, and again it's been really quick and easy to get everything sorted. They are great negotiators and really worked hard to get us a perfect flat! They are always around for a chat in the office too :)...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
2 people found
this helpful
Both agents worked diligently to secure me the flat I had made an offer for. They are both extremely professional and responded to my requests and questions quickly....
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Comment on agent fees
The fees are reasonable compared to some other agents'. However, it would be nice if eventually all agent fees get capped or even better cancelled.
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
4 people found
this helpful
The agents answered very quickly to our application and to our demands. They went the extra mile to get things done prior to our moving in, like blinds and redecoration throughout. We have also found the "DocuSign"system very convenient: no need to come to the office to sign the tenancy agreement!...
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
5 people found
this helpful
Very pleased with the service I received from Leonard, went above & beyond to quickly find a buyer for our home and we had three offers within the first week! Leonard was very involved in the whole process and was always contactable whenever we needed him, always kept us in the loop and explained everything in simple terms so we were always clear on every aspect of the sell. The agency also managed to delay the completion of the sell as we needed more time to move out and get our new home so...
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Comment on agent fees
Good
Was this helpful? Yes
By: Leonard Wood
Jun 20, 2016
View all comments (1)
Thank you Agata & Robert for giving me the opportunity to sell your home, again it proves that the bigger agencies don't always work the way a small independent like us will make it happen. And as our motto says; "Big Enough to Cope ~ Small Enough to Care" I hope you will all be very happy in your new home, Best Wishes, Leonard Wood....
Jun 17,2016
Minithumbup
By:
Jun 17,2016
4 people found
this helpful
Friendly and extremely helpful throughout the whole process. This estate agent really did go the extra mile to make the whole process go smoothly...
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Apr 30,2016
Minithumbup
By:
Apr 30,2016
5 people found
this helpful
Somer and Leonard were great throughout the whole process of securing my desired flat. Very responsive and made everything very straight forward for something that i know can be quite a drawn out and difficult process. Highly recommendable and will without doubt use Michael Leonard Estates again in the future....
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Apr 26,2016
Minithumbup
By:
Apr 26,2016
6 people found
this helpful
We recently rent a lovely , modern, fully equipped one bed flat in West hamstead. Leonard & Somer made it so easy . Always friendly & available. True professionals & perfectionist. Even the pepper work was really easy since everything was online with really safe & easy access . The quality of the flat is amazing . New equipment and fully furnished with all the amenities ( including 42 TV )...
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Comment on agent fees
Good
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By: Leonard Wood
Apr 26, 2016
View all comments (1)
Thank you George for your kind words, we hope you will both be very happy in your new home, both of us will visit you at the Salt House on Abbey Road for some food in the near future!....
Apr 13,2016
Minithumbup
By:
Apr 13,2016
4 people found
this helpful
Always available, fast in delivering and reliable. Thanks to his professionalism I managed to exchange and complete without issues. I highly recommend him....
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By: Leonard Wood
Apr 14, 2016
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Thank you Alberto for being patient with us whilst we progressed your purchase, I hope both of you will be very happy in your new home......
Mar 29,2016
Minithumbup
By:
Mar 29,2016
4 people found
this helpful
Somer worked hard on our behalf to organise securing our new property and the transition into it. In particular, he was very responsive on the emails and telephone and certainly went the extra mile to get things done prior to us moving in. It was really useful that Michael Leonards Estates used DocuSign for the signing of documents which meant that we didn't need to come to the office until it was the day of the move! Very professional service....
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Mar 25,2016
Minithumbup
By:
Mar 25,2016
6 people found
this helpful
Both Somer and Leonard go beyond the call of duty with their tenants. They are always contactable and nothing is ever a problem. By far the best agency I have rented from in the last 15 years....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 16,2016
Minithumbup
By:
Mar 16,2016
5 people found
this helpful
I needed to make a quick move and Somer was very helpful with this. I'm very happy with my new place in W14. He sorted out everything that needed to be done, eg, a blind needed to be fixed and the place needed a clean. I'd recommend Somer to anyone looking to rent in W14. A feature I really liked was DocuSign, it meant that I could sign my tenancy agreement on my phone. Incredibly handy feature. Big thumbs up to Michael Leonard's and to Somer. Thanks guys...
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Feb 14,2016
Minithumbup
By:
Feb 14,2016
7 people found
this helpful
Very pleased with the service from Somar and Leonard on both a professional and a personal level. Somar was very supportive in the contractual stage, with the e-document system relieving any potential stress. The team has dealt with all issues clearly and quickly since we have moved in....
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Comment on agent fees
Good.
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Jan 20,2016
Minithumbup
By:
Jan 20,2016
6 people found
this helpful
Can't recommend Michael Leonard highly enough. Friendly, responsive and polite. No question was too big or small and was always answered promptly and efficiently....
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Dec 29,2015
Minithumbup
By:
Dec 29,2015
6 people found
this helpful
Both Somer and Leonard have provided exceptional service. This is my 7th move in London and I have dealt with a variety of letting agents. This team is by far the best service we have received to date. I'd highly recommend to prospective tenants and landlords for the speed, efficiency and personal attention to detail. Thanks Somer and Leonard for scheduling the multiple viewings, going through the contracts/deposits and helping us secure our new home....
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Dec 16,2015
Minithumbup
By:
Dec 16,2015
6 people found
this helpful
Micheal Leonard's have done a fantastic job in terms of helping remove all the pain and stress associated with the property rental process. As the manager, Leonard Wood has a provided highly helpful and resourceful outfit and has not qualms in taking on additional work in order to get things done on a very quick, organised and efficient way. I would have no hesitation in recommending this excellent outfit for a stress-free, well managed satisfactory rental experience. They have carefully ve...
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By: Leonard
Dec 16, 2015
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Thank you Tony for entrusting us with your property. It has been a pleasure to work with you on this and we hope to continue our good relationship for many years to come.....
Dec 10,2015
Minithumbup
By:
Dec 10,2015
8 people found
this helpful
Michael Leonard Estates have genuinely been one of the best estate agents I have dealt with whilst living in London. They are honest and helpful while being very personable and friendly. We found our current house very quickly and Leonard and Somer were very helpful in arranging numerous viewings in a short period of time. Leonard and Somer also put in a lot of work into the property before we moved in, including new furniture and fittings, as well as redecorating the house to a high standar...
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Areas covered
  • NW6
  • W9
  • W1
  • Belsize Park, Hampstead, Holland Park
  • NW2
  • W10
  • W11
  • NW3
  • W8
  • NW5
  • NW1
  • NW8
  • N2

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 0 139 1 6 0 14 0 7 1

Job vacancies

Please see a list of jobs available

Agent Fees

Tenants application fee's to include referencing £180pp inc vat
Renewal Fee's £150 inc vat
Inventory
1 Bed £100
2 Bed £120
3 Bed £130
4 Bed £140
3 bed 2 Bath £140
4 Bed 2 Bath £150
5 Bed £175
Last updated at 4:32 PM 31/08/2016 by Leonard Wood

Complaints Procedure

Complaints to be emailed to
Complaints Department - info@m-l.co.uk
Last updated at 4:32 PM 31/08/2016 by Leonard Wood

Awards won by Michael Leonard Estates

Individual Branch Awards

London, NW6 1NJ

Leonard Wood Leonard Wood
Director
150 reviews

About Leonard No description set View full profile
Joey Carr Joey Carr
Lettings
45 reviews

About Joey No description set View full profile
Somer Oram Somer Oram
Lettings Negotiator
62 reviews

About Somer No description set View full profile
Harrison Woodward Harrison Woodward
Lettings Negoiator
2 reviews

About Harrison No description set View full profile


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