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    Leah Southwell
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115 Western Road
Brighton and Hove
01273 748828

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Properties for Sale
Properties to Rent

Aug 25,2014
By: 'Disgruntledextenant'
Aug 25,2014
1 people found
this helpful
After giving our notice, a pipe burst in the concrete floor of our studio. They did nothing and their emergency plumber refused to respond. After having to get Environmental Health involved (who had been to the property for a previous tenant), their response was to disconnect our toilet and blame us for the pipe. We had about 50% of the floor space flooded and all our possessions went mouldy and rusty. Being left for a month in that state and then no working toilet for two weeks is unacceptable....
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Jul 23,2014
By: 'Hairy'
Jul 23,2014
2 people found
this helpful
This agent managed to take over 3 weeks to fix a leaky pipe that was flooding my entire house. They are absolutely useless and are trying to accuse me of water damage despite myself reporting the issue no less than 10 times. I have documentary proof of all of this that I would be happy to show....
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What agent could do to change your mind?
Not repeatedly lied, refused to answer the phone, been completely uncontactable and refused to carry out any repair work. The first time I was in the office I heard them rudely talking about one of their female clients and I should have taken this as a clear warning sign. I wish I had, avoid at all costs!
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Comment on agent fees
This agent is expensive and they do nothing, they do not have a working emergency out of hours calling number whilst I was there. I rang the number they listed to be told very rudely by an angry tradesman that he had not been paid for any work he had completed and asked me to tell Michael Joseph to unlist his number.
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Oct 22,2013
Leah Southwell
By: 'Edenclark'
Oct 22,2013
0 people found
this helpful
The agent was very helpful and she got me a viewing at the property the next day, i loved the property and the guy who showed me told me everything about the property i needed to know. When i got back to the agency the agent again was very helpful and understanding and she explained everything thoroughly and i was moved in within a week! Excellent customer service and would definitely recommend it to anyone looking for a property in Brighton...
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Was this helpful? Yes
By: tentant1001
Apr 13, 2015
View all comments (1)
Beware Leah works at the agency and Michael Jospeh have wrote their own reviews on different sites to boost their numbers to contrast the countless bad reviews. WHAT A JOKE. ...
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