Michael Jones were typical bad letting agents when we rented from them. The house was filthy when we moved in - had to scrub everything, especially the kitchen down, this was after we\'d asked them to clean the house as a condition on moving in! The freezer drawers were broken - ie jagged, a health & safety risk, but they left them in there, even had it on the inventory! We took them into the agency and left them there, asking for replacements after trying to get them to replace them for a w... read full review
What agent could do to change your mind?
They should cleaned the house properly, repaired he socket and removed all the rubbish before we moved in.
They should never have let themselves into the house without our express permission, which we didn\'t get a formal apology for. The reaction was \'all our other tenants never seem to mind\'!! I bet they either didn\'t know about it or didn\'t know their rights.
They should have been polite and courteous and acknowledged the efforts we made to leave the house so spotless.