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    Ginny
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1 London House, London Road
Crowborough
East Sussex
TN6 2TR
01892 663377

 
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Properties for sale
Properties for rent
Sep 19,2015
Minithumbup
By:
Sep 19,2015
0 people found
this helpful
Nothing but good to say about renting from Michael Brooker. Both members of staff were responsive and helpful, especially dealing with a difficult landlord - who didn't seem to realise that as tenants we had the right to a peaceful existence and this wasn't a hotel where they could enter at will. We felt that both members of staff were keen to keep everyone happy and really tried very hard. Unfortunately we left because of the landlords actions when the tenancy was up....
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Comment on agent fees
Didn't charge excess fees as some agents do (e.g. admin, cleaning, contract preparation and renewal). So overall pretty good
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Mar 17,2015
Minithumbdown
By:
Mar 17,2015
1 people found
this helpful
Trying to buy a property with this Estate Agency who are a local firm to Crowborough, I'm afraid to say that calls are not returned, when visiting for a second viewing the agent didn't know it was a second viewing and overall they are just very poor at communicating. (Worst culprit for failed return calls is Keith who we think is the boss!) We've subsequently put an offer in for another property on the market with Cubitt and West who have been superb, really engaged us in the process and call...
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What agent could do to change your mind?
Return calls and act as though they actually care about selling a property.
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Apr 12,2013
Minithumbdown
By:
Apr 12,2013
2 people found
this helpful
As per last review, everything requested from the agent was deemed unreasonable (leases, rights of way- all standard things) We were guaranteed things which were subsequently denied- more than once I had to forward emails to prove I wasn't imagining things! They are the estate agent stereotype- half truths, not returning calls, etc. Shame really, as they seemed genuine at the beginning....
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Sep 18,2012
Minithumbdown
By:
Sep 18,2012
0 people found
this helpful
Have now discovered that the 10% we have paid this agency has been for nothing, the tenant has left the property with garden looking like its not been touched in the year she has been there, a dirty greasy oven, dirty windows , and cracked paintwork. We got quotes to put garden right and oven clean which they would not accept they sent in their gardener paying him for 6 hrs @£100 the gardener has said it will take at least another day to put garden right and a cleaner to clean oven not a...
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What agent could do to change your mind?
Been willing to help us a bit more, if they had checked property properly when tenant moved out and had problems put right instead of trying to save tenant money and protecting our rights.
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Paul  - upload your photo Paul
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