Properties Glasgow - Infiniti Properties
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    Bev Diamond
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    IVAN RALPH
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    scott fraser
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    Ben Stewart Clark
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    Magnus Moodie
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    louise mclaren
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    Darren Lee
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    Rick
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    Michael McMullan
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    Lynne Moore
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    Graeme Nimmo
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    Lewis Hunter
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    Nicole Edwards
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    Diane Unknown
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    Diane Unknown
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    Ivan
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Properties for sale
Properties for rent
Apr 25,2017
Minithumbup
Darren Lee
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Apr 25,2017
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We used McEwan Fraser they came highly recommended and did not disappoint. Darren was extremely helpful, professional in every way...
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good
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Apr 24,2017
Minithumbdown
Scott Cameron
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Apr 24,2017
0 people found
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We would not recommend this company unfortunately as we felt that the legal representation was poor, as well as the companies ability to encourage "quality" viewers as opposed to "quantity" (which is what they focus on. Our response to our complaint from the CEO was very defensive and threatening, even though we had evidence to suggest that Our solicitor was not fully knowledgable of our property details. Very sad indeed. We would expect more from a company that already c...
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Comment on agent fees
Bad- overpriced legal fees.
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Apr 24,2017
Minithumbup
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Apr 24,2017
0 people found
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Fantastic experience start to finish! I found Darren Lee exceptionally knowledgeable about the local market and gave sound advice on what I could expect to achieve and the whole process overall. The very talented Craig Dempster did amazing work with the photographs. The quality of the brochure made my house look wonderful thanks to the digital team. My appointed contact was Jadiene Morison. I found her and the rest of her team to be very professional, attentive and thorough. I found them a pleas...
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Comment on agent fees
Fees higher that others however worth every penny for the enhanced service. You get what you pay for.
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Apr 22,2017
Minithumbup
Janine McIntosh
Alisha Malik
By:
Apr 22,2017
0 people found
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I found the service provided by your company to be very professional and 'user friendly' I have bought and sold properties several times previously and I can honestly say that your company has provided the best service I have experienced by far. Highly recommended....
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Comment on agent fees
Fees were appropriate and absolutely fine.
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Apr 20,2017
Minithumbup
Anne MacKintosh
Nicole Edwards
By:
Apr 20,2017
0 people found
this helpful
Excellent service provided by McEwan Legal from initial meeting, through prep of brochure and arrangement of home report, to handling of viewings and processing sale. What I really liked about the service is the ease of access to representatives, the handover within the team, and the online updates. Unlike other Estate agents I never had to chase for feedback on any viewings or other issues - contact is regular and feedback and advice clear. This was important as it took 2.5years to sell th...
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Comment on agent fees
Fees are a little higher than other Agents but the quality of service is well worth the higher fees.
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Apr 20,2017
Minithumbup
Lewis Hunter
By:
Apr 20,2017
0 people found
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I had the pleasure for working with one of MFE team members Lewis Hunter. From start to finish he was very responsive, kind, and a constant professional especially that I do not live in the UK and sometimes he took an extra mile to help me sorting out the issues beyond standard service. Many thanks...
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Comment on agent fees
I belive its the fee is worth service.
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Apr 19,2017
Minithumbup
Laura Jane heatherington
By:
Apr 19,2017
0 people found
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Outstanding service from Mcewan Fraser legal. We could not have asked for more from our negotiator Laura Jane heatherington who was extremely friendly, professional and person-centred. Having access to the App and having such extensive opening hours allowed us to have the most current information about the progress of the sale at any time of the day. All of the staff who called regarding viewing were always really friendly and helpful. Highly recommend this company....
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Good
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Apr 16,2017
Minithumbup
Darren Lee
Ivan
By:
Apr 16,2017
0 people found
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Excellent service from Darren and his team. Reliable and professional advice and a schedule that clearly shows of the property at it's best makes it quite a quick turnaround on properties that are sold via McEwan Fraser Legal. Very efficient service from Ivan and his legal team....
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Apr 15,2017
Minithumbup
Darren Lee
By:
Apr 15,2017
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Excellent service and attention to details throughout. First class brochure produced with great selection of photos. Viewing carried out by Jenny Lee again very professionally. House sold within two weeks. Would highly recommend this team....
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Comment on agent fees
Reasonable
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Apr 13,2017
Minithumbdown
Gemma McEwan
Helen Gilray
By:
Apr 13,2017
0 people found
this helpful
After poor service from Your Conveyancer buying my property I was advised to use McEwan Fraser to sell my property. This has turned out to be an even worse experience. Poor/Lack of communication, misinformation and lack of accountability for mistakes made. In the end it has taken for Your Move to contact me directly to ask if the property sale had completed as they had not been invoiced and still in possession of keys, as well as finding out that McEwan Fraser had under billed me by £72...
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Comment on agent fees
Scandalous considering I have done most of the communication myself.
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Apr 12,2017
Minithumbup
By:
Apr 12,2017
0 people found
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First class service from all departments. Always helpful and informative. Would highly recommend McEFL to anyone buying or selling a property...
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Apr 08,2017
Minithumbup
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Apr 08,2017
0 people found
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Fantastic service and our flat was sold very quickly with great offers on the table. Although there was an issue with getting the property uploaded onto ESPC all other aspects of the sale was dealt with professionally. The team were very easy to get a hold of and we were always updated on the process either via email/phone or the tracker service on their website. The flat schedule (8 pages, much more than other agents) was very impressive. We would recommend to friends and family....
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Comment on agent fees
Higher than others but the quality of service was worth it.
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Apr 08,2017
Minithumbup
By:
Apr 08,2017
0 people found
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Can't recommend them highly enough! We achieved an offer over HR value and asking price in a short space of time which is an excellent result. The quality of communication was superb and the marketing absolutely excellent. Everyone who has seen the brochures and online marketing has commented on just how fantastic it all looks, we agree. Especially now that we are looking at lots of other estate agents work, nothing comes close. The whole process made it so easy for buyer and seller to get ...
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Comment on agent fees
You pay for what you get!
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Apr 06,2017
Minithumbup
Magnus Moodie
By:
Apr 06,2017
0 people found
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Can't recommend Magnus highly enough for the smooth and professional service with his handling of all our legals. Laura Jane did a brilliant job in marketing Glenburn also...
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Comment on agent fees
Good
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Apr 05,2017
Minithumbup
Jadiene Morrison
Lewis Hunter
By:
Apr 05,2017
0 people found
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I have been extremely satisfied with all aspects of Mcewan Fraser Legal. From the time of my valuation to present day. i found Neil Russell to be very helpful and also the staff I have spoken ton on the phone....
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Comment on agent fees
very good
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Mar 31,2017
Minithumbup
Laura Jane Hetherington
Michael McMullan
By:
Mar 31,2017
0 people found
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What an easy straight forward process with no stress from the first phone call asking for information on selling my property to accepting an offer. All within a few weeks. Michael was great when he to see the property. Laura Jane has been a pleasure to deal with and always cheery on the phone. Would recommend using mcewan fraser to anyone thinking of selling their home or buying a new one. Thank you :)...
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Comment on agent fees
Good
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Mar 31,2017
Minithumbup
Ben Stewart Clark
Jadiene Morrison
By:
Mar 31,2017
0 people found
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From the start of the process, the service was impeccable, Ben was very knowledgeable and was happy to provide all in the info we required. Ben was always contactable even outwith business hours. Once our Property was on the market, Jadiene and her colleagues were always in contact with us keeping us up to date and advising us of any developments. Their approach to the business make you feel that you are receiving first class service - which i would gladly say we did receive. I would have no ...
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Comment on agent fees
Fees are a bit more expensive than other Agents but the attention to detail is much better than other Agents
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Mar 29,2017
Minithumbup
Lewis Hunter
By:
Mar 29,2017
0 people found
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Lewis Hunter and his team were excellent in the sale of my property. They took into account my personal circumstances and kept me fully updated with the viewers and feedback. My property went on the market on Friday lunchtime and by the following Friday the property had gone to closing with the accepted offer being nearly 25% over the valuation....
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Comment on agent fees
Higher then average however can't disputed the high service received and the final sale price achieved!!
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Mar 29,2017
Minithumbup
Rosalind Ross
Scott Cameron
By:
Mar 29,2017
0 people found
this helpful
What a great team I had dealing with the sale of my flat. Me being in London and the flat in Edinburgh I feared I would be facing massive logistical problems, but no, the whole process was made very easy for me. I felt like I was among friends all with nothing but my best interests at heart, they dealt with everything leaving me with no more than a couple of forms to fill in. I didn't have to ask once for info, it was all given to me on my own personal, fabulous McEwan Fraser message board, I ju...
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Comment on agent fees
Of course I could have found a cheaper agent but I'm a firm believer in 'you get what you pay for' and I doubt if any other agent could have drummed up interest like McEwan Fraser. And of course the more competition for the purchase the more chance of getting a fabulous price. Through my experience I rate the agents fees as a bargain!
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Mar 28,2017
Minithumbup
Colin
By:
Mar 28,2017
0 people found
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Excellent efficient service from Tom Kissock to get the ball rolling. On the market Friday and offer accepted on the Monday over market value. Marketing etc second to none. Thanks to Janine for all the hard work....
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Comment on agent fees
Higher than average but can't argue with the results
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Mar 27,2017
Minithumbup
Omar Wali
By:
Mar 27,2017
0 people found
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Mcewan Fraser legal was very helpful throughout the whole process phoning daily and keeping their web site updated I could check when ever I wanted to to see how people were thinking about the viewing and getting answers how they were feeling about my property.Omar wali was outstanding keeping me in the loop...
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Comment on agent fees
The fees were very reasonable for the amount of work the were doing for me hose sold in 6 days
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Mar 22,2017
Minithumbup
Ivan
By:
Mar 22,2017
0 people found
this helpful
My wife and I sold our house and purchased another very smoothly and successfully through McEwan Fraser Legal thanks to the outstanding professionalism of Scott Cameron, Ann McKenzie and Ivan Ralph, all of whom provided the highest quality of service and support with a personal, friendly touch....
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Comment on agent fees
The fees we paid were re;atively high but, to us , they represented very good value for money.
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Mar 22,2017
Minithumbup
Lewis Hunter
By:
Mar 22,2017
0 people found
this helpful
From the very first contact with McEwan Fraser Legal the service has been outstanding. Lewis, (and other staff members) have kept up up to date and informed with all aspects of the marketing of our property and have also willingly given advice and support when we have asked for it. The whole team have been very professional but friendly in their dealings with us in we cannot thank them enough for their efforts. We are sure it is due to their hard work and proactive approach that our property has...
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Comment on agent fees
Fees were explained clearly to us prior to us marketing with McEwan Fraser Legal.
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Mar 21,2017
Minithumbup
Omar wali
By:
Mar 21,2017
0 people found
this helpful
Very professional from start to finish. Photos,brochure etc all done in a timely fashion. Property marketed well and sold within two weeks with good advice on closing dates,noi's and offers....
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Comment on agent fees
Unable to comment
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Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
In April 2016 I contracted the Internet based company Purplebricks.com to sell my house in Edinburgh. Big mistake! After seven months on the market, the house had not sold and we had had very little interest. I contacted McEwan Fraser Legal and they marketed the house and achieved in seven weeks what the other company could not do in seven months, sold my house. Not only did they sell my property, they secured a top value sale. McEwan Fraser Legal definitely know the property market and provide ...
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Comment on agent fees
As with everything in life, you get what you pay for. I found this to represent good value.
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Mar 16,2017
Minithumbdown
By:
Mar 16,2017
0 people found
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They never call back even after multiple requests and messages are left. The sale pitch was that they are open late and handle everything professionally and promptly but this is until you sign the contract afterwards your only another number or £sign. Also beware of sale person Alan Donaldson don't believe one word from that snake my advice stay clear and use another company....
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Comment on agent fees
Fees way too high as they simply do nothing to help sell your home I mean who can't put a sign up in front of your house.
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Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
this helpful
As our first contact with MFL, Thomas Kissock was very approachable and informative on current market trends, we found his advise and recommendations very helpful for putting our house on the market. Once signed up and forward to our personal sales agent we felt we could still contact Thomas if and when required, which we did do and our queries were always dealt with swiftly and in an professional manor. We have used MFL on two occasions and both mainly due to Mr Kissocks friendly, straightforwa...
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Comment on agent fees
a little high but worth it
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Mar 10,2017
Minithumbdown
By:
Mar 10,2017
3 people found
this helpful
enquired a couple of months ago regarding a viewing for one of the properties for sale via mckean fraser. was advised work was happening to the house so not available to view in the next 4 weeks. had to prompt the person who then e mail to enquire if I would like them to get in touch when ready to view (appeared to be a favour). no message received and the property is still on the market so disappointing that they are neither looking after the seller by actively contacting potential buyers....
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Comment on agent fees
not able to comment
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Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
Excellent calm professional service ... Regularly kept me updated. Sale went through to plan. Would use again... And again ... And defiantly recommend to anyone...
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Comment on agent fees
High to start with but discount agreed based on how long to sell so was comfortable with this ...
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Mar 10,2017
Minithumbup
Sherenne
By:
Mar 10,2017
0 people found
this helpful
We put the flat on the market on 1st February 2017, within a day we had a viewer, with other viewers following and within 5 weeks we have an acceptable offer. We feel this has been speedy work and are delighted with the progress made....
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Comment on agent fees
I have not yet had sight of the agent's fees and await these within the next few weeks.
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Mar 07,2017
Minithumbup
By:
Mar 07,2017
0 people found
this helpful
McEwan Fraser have been very professional and helpful through the sale of my property. I especially liked the online portal which allowed me to track all of the events (viewings booked, feedback, emails sent etc) at any time. Always able to get in touch with staff. They use rightmove, zoopla etc rather than the local TSPC but had lots of interest and (hopefully) property sold in around 3 months!...
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Comment on agent fees
They are more expensive than other local agents but have been very good.
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Mar 06,2017
Minithumbdown
By:
Mar 06,2017
2 people found
this helpful
We were looking to sell our house and as part of that became aware of their 0% estate agency fees so requested that they called us. All I can say is don't, Derek had no idea of prices in the Scottish Borders or interest in regards to my questions relating to their marketing approach and buyer engagement. We have fully renovated our property and he frequently called into question what we had done to our property and asking how much renovations had cost us. We have a surveyor family friend who ha...
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Comment on agent fees
Expensive fees
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Mar 03,2017
Minithumbup
Mike Ponton
By:
Mar 03,2017
0 people found
this helpful
Very good service provided by Mike and his team. We knew our property would not sell quickly due to it's type and location but Mike used all his experience to make it happen. Took 9 months to sell, but we were expecting at least a year, so well done to them...
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Comment on agent fees
Higher than others, but thats what you pay for good service.
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Mar 03,2017
Minithumbup
Lewis Hunter
By:
Mar 03,2017
0 people found
this helpful
Both my husband and I found Lewis to be both very helpful and informative during the process of marketing and selling our property. He was also very professional and kept us up to date with every contact and correspondence. He is also very pleasant to speak too....
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Comment on agent fees
Good
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Mar 03,2017
Minithumbup
Graeme Nimmo
Janine McIntosh
By:
Mar 03,2017
0 people found
this helpful
We have been delighted with the way both Graeme and Janine have dealt with us. They have been courteous at all times, patient, well-informed and charming. They have kept us in the loop all the way through, have given us sound advice and steered us in the right direction. They know their job inside out and do it extremely well. This is also true of others in the company who have dealt with us in passing. We are so happy that we chose to use this firm....
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Comment on agent fees
Reasonable compared to others.
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Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
this helpful
Very pleased with the efficiency of staff through the whole selling process. Very surprised to eventually receive so many viewers and especially at Christmas/ New year. Credit to McEwan Fraser who clearly know how to market and sell properties at anytime or place....
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Mar 03,2017
Minithumbup
Laura Jane Hetherington
Graeme Nimmo
By:
Mar 03,2017
0 people found
this helpful
Both staff members could not have been more positively helpful and understanding of our requirements.A very professional team! A pleasure to have dealt with them....
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Comment on agent fees
Will always pay for good service.
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Mar 02,2017
Minithumbup
Lewis Hunter
By:
Mar 02,2017
0 people found
this helpful
Very happy with the help and advice I have received from Lewis and other members of the team nothing was too much bother and very efficient at returning calls and quick with emailing information. Would highly recommend McEwan Fraser. Thank you to all the team....
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Comment on agent fees
Good
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
The team at Mcewan Fraser have been amazing at keeping this experience for me stress free, I feel the team work really hard to make it as quick a process as possible and are very thorough with what they do. I cannot recommend them enough , worth every penny ....
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Comment on agent fees
The fees are slightly more than other agents but I feel it is worth every penny as they are experts in what they do and I believe you get what you pay for .
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Feb 24,2017
Minithumbup
Diane kerr
By:
Feb 24,2017
0 people found
this helpful
Great service, very professional and so glad we chose Mcewan and Fraser. Diane Kerr our valuer and Omar Wali have been a great help and everything has been stress free :)...
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Comment on agent fees
Good
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Feb 23,2017
Minithumbup
Magnus Moodie
Lewis Hunter
By:
Feb 23,2017
0 people found
this helpful
Having spent over two years frustratingly and fruitlessly trying to sell a flat in Dundee with another estate agent, I changed to McEwan Fraser and to my amazement it had sold within a fortnight! Everything went smoothly and completion was within two months. All of the agents I dealt with (including James Keet as well as the two named others) were efficient, proactive and highly skilled. Their customer service was excellent - nothing was too much bother, and however busy they must have been (...
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Comment on agent fees
Fine.
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Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Laura jane was amazing in assisting me with the sale of my house, she was always so imformative with everything in regaurds to offers, feedback etc. We also got it sold in a week which was amazing, alot less hassle and stress. I'd definitely recommend mcewan fraser to my friends and family if ever anyone was needing advice or to sell/purchase a new house....
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Feb 23,2017
Minithumbup
Laura Jane Hetherington
By:
Feb 23,2017
0 people found
this helpful
Earlier today I spoke with Laura Jane Hetherington regarding the property you sale. We are looking for house and I have been in contact with many agencies but I never had such an excellent response. She was very friendly and easy to talk with. I could feel she wasn't mind answering all my questions or to try to meet my tight time for the viewing. Within a few minutes of our first call she call me back to let me know she left a message to the owners because they didn't answer the phone and few ...
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Feb 22,2017
Minithumbup
Ivan
By:
Feb 22,2017
0 people found
this helpful
After being on the market with a local agent in West Lothian for over a year, the team at McEwan Fraser Legal were absolutely fabulous. I found them to be extremely professional, knowledgable, helpful and friendly and there every step of the way throughout our journey. They informed us at the outset they are more expensive, but worth every penny. They certainly proved you get what you pay for. Worth every penny and allowed me to move on. They also assisted me with my onward purchase, which,...
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Comment on agent fees
Whilst being more expensive, I would recommend MFL as they helped in both my sale and purchase.
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Feb 22,2017
Minithumbup
Diane Unknown
By:
Feb 22,2017
0 people found
this helpful
cant thank McEwan fraser enough with everything on the recent sale of my house, the staff worked great to keep my stress levels minimal. communication was fantastic with staff phoning me xmas eve till late in the day and even new years day which is above and beyond in my opinion! special thanks to diane kerr who was our initial contact and remained on the pther end of a phone all through and very approachable and responded quickly at all times. loved the contact board which I could log in and se...
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Comment on agent fees
obviously fees are more expensive however its all one fee , and they work round the clock so worth it! if you break other estate agent fees down and add on solicitor fees etc you wont have much change and they do a good job so you get what you pay for I suppose!
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Feb 20,2017
Minithumbup
Diane Unknown
Diane Unknown
By:
Feb 20,2017
1 people found
this helpful
Diane and Laura Jane were brilliant. Always helpful and friendly, there every step of the way to guide me. This was my first time selling a property and i was apprehensive and stressed but I really had nothing to worry about as they couldnt have provided a better service....
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Comment on agent fees
Ever so slightly higher than other agents but absolutely worth it. You get what you pay for.
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Feb 17,2017
Minithumbup
Graeme Nimmo
Lewis Hunter
By:
Feb 17,2017
1 people found
this helpful
From the very start of my journey with McEwan Fraser Legal I was provided with an excellent level of service, Graeme Nimmo was an excellent representative, ensuring my every detail and requirement was covered. The marketing and sales attention I received was of the highest standard, even viewer to my property commented on the professionalism of McEwan Fraser Legal. The service was outstanding from day one, once I agreed my property to go on the market, I was provided with 6 viewers the very next...
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Comment on agent fees
The fees justify the end service, i may have got a lower fee elsewhere, but i am convinced I would also have got a lower sale value and marketing support. Graeme supported from the very beginning, and also with follow up calls to ensure i was happy with the service and support, and again on conclusion to congratulate me and provide a step overview of the next stages, as always leaving his name as point of contact should I need anything further.
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Feb 14,2017
Minithumbup
Graeme Nimmo
Nicole Edwards
By:
Feb 14,2017
2 people found
this helpful
McEwan Fraser in East Claremont Street, Edinburgh recently dealt with my house sale and I cannot praise them enough, especially Neil Morgan, Graeme Nimmo, Nicole Edwards and Alisha Malik who made a very emotional event a totally stress free transaction. They kept me informed at all times and reassured me that they were on the case always. They are a very competitive company and I would not hesitate in recommending them to deal with what people say is one of the most stressful things to ever pu...
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Comment on agent fees
Very competitive fees and worth every penny.
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Feb 11,2017
Minithumbup
By:
Feb 11,2017
0 people found
this helpful
Full marks to the team at McEwan Fraser legal, I cannot fault them in any way, my house sold within 2 weeks and I was kept up to date with viewing arrangements, offers an interested buyers. They were very efficient and professional wasting no time in coming to assess the property, producing an excellent brochure and marketing the property. Their web-site is well designed, easy to navigate and attention to detail is first class and supported by a 7 day manned telephone contact team. I have also...
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Comment on agent fees
The fees in my opinion were fair and a reflection on the service provided.
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Feb 10,2017
Minithumbup
Graeme Nimmo
By:
Feb 10,2017
0 people found
this helpful
Graeme (Nimmo) has been an outstanding representative of McEwan Fraser. Reliable and trustworthy using a consistent approach in all he has done for us while going through the headache of selling a house. Graeme really goes the extra mile offering exceptional service at every stage of our sale. His personality shines with respectable character, determination and a good sense of humour when appropriate. A pleasure to deal with in every aspect and highly recommended....
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Comment on agent fees
Good/reasonable for excellent service provided.
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Feb 07,2017
Minithumbdown
By:
Feb 07,2017
4 people found
this helpful
Had the porperty on the market for months with only 5 viewers, most of whom were blatantly not interested. Dropped price by £10,000 to get viewers over the door to absolutely no effect. Threatened me with legal action. I paid almost £1,500 to rid myself of them. Despite notification in writing refused to remove property until my Solicitor contacted them. House was put on the market by local Agent and sold within 2 days. I had 3 viewers who were all interested. In all the time with M...
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Comment on agent fees
Extortionate and not worth it. It cost almost £1,500 for their media, etc including amlost £500 for a Home Report, the true cost of which is around £360. Had they sold I would have had to pay around £5,000/6,000 in fees, Property can be sold for under £700 plus Home Report by various companies. McE F is a total rip off
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Feb 06,2017
Minithumbup
Darren Lee
By:
Feb 06,2017
0 people found
this helpful
Darren helped me through the whole process with ease and knowledge. He made suggestions to help sell the property and advised on how to improve the Home Report. The flat was sold in 2 weeks at over 10% over the valuation. Excellent service, I'm delighted....
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Comment on agent fees
As expected
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Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
this helpful
I was delighted with the service which I received from your company. It started with Jayne, then Grant and finally Ivan not forgetting the photographer, it was teamwork. Grant was amazing keeping me not only updated on a very regular basis, but keeping me positive. Ivan then took care of all the legal work. So delighted was I that i am now embarking on selling another property and have once again called on your services....
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Comment on agent fees
Fees were different from other agents, but so was the service.
Was this helpful? Yes
Jan 31,2017
Minithumbup
Haley MacKay
By:
Jan 31,2017
0 people found
this helpful
Delighted with the service we got from Hayley while selling our house which was sold in record time Hayley was wonderful at keeping us posted on the progress viewers offers etc polite and charming lady would recommend Mcewan Fraser to friends thank you Hayley...
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Comment on agent fees
More expensive than most but worth it
Was this helpful? Yes
Jan 27,2017
Minithumbup
Haley MacKay
Eamonn Mulane
By:
Jan 27,2017
0 people found
this helpful
Brilliant service from the team at MFL. Professional, kept me updated at all times and I can't recommend them enough!!! Sold my flat in just 4weeks!!...
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Comment on agent fees
First time selling and I'm aware they are a bit more expensive than others but you get what you pay for.......and that's a good service.
Was this helpful? Yes
Jan 19,2017
Minithumbup
Magnus Moodie
By:
Jan 19,2017
1 people found
this helpful
Having recently used McEwan Fraser Legal for an almost impulsive property purchase, I honestly couldn't fault their prompt and efficient service. With pressure from several areas (including a competing buyer) meaning time was of the essence, the team at McEwan Fraser pulled out all the stops, ensuring my success with the purchase. Several out of hours issues were addressed and resolved, over and above the call of duty, and far beyond the norm in my experience. An absolute pleasure to deal with...
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Comment on agent fees
Their fees where clear, forewarned, and very reasonable.
Was this helpful? Yes
Dec 13,2016
Minithumbdown
By:
Dec 13,2016
3 people found
this helpful
Very poor service. Came to provide a valuation. Arrived 20 minutes late, spent about 10 minutes (if even that) in the house looking round. Advised he would "fire the info in an email" and never heard from them again. Complete waste of my time....
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Comment on agent fees
Don't know as never got in touch
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
I have recently sold two properties with McEwan Fraser Legal and couldn't recommend them highly enough. I live in Canada so was expecting difficulties with the time difference, but as they are opening longer than any other local agent I didn't. My property in Edinburgh sold for £35,000 above HR in just 3 weeks. We received an offer in the first week, but my negotiator advised that we wait and go to closing. An excellent piece of advice. The flat in Glasgow took just over a month. However, ...
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Comment on agent fees
The fees were higher than other companies I met. However, I aim a firm believer in ''you get what you pay for''!
Was this helpful? Yes
Nov 10,2016
Minithumbup
Rick
By:
Nov 10,2016
3 people found
this helpful
Expensive but we sold our house in Fife in 3 days above the asking price, Yes there are hidden charges but if you take time to go through everything and don't accept their hard sell approach then you can make a balanced decision...
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Comment on agent fees
Fees are expensive but achieved what we wanted- a fast house sale above asking price
Was this helpful? Yes
Oct 20,2016
Minithumbdown
By:
Oct 20,2016
9 people found
this helpful
Don't touch them with a ten foot pole unless your house is in the centre of Edjnburgh and worth half a million minimum. Sell the concept of part exchange but actually there are very strict criteria around this. Promise to sell your home in six weeks. Over valuation of properties and unrealistic asking prices. Poor service and poor communication. No effort of their part to push the property re advertisement etc unless you pay the earth to upgrade. Fees are double what other agencies ...
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Comment on agent fees
Bad - really expensive
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Oct 19,2016
Minithumbdown
By:
Oct 19,2016
10 people found
this helpful
Poor service. Poor experience. Read the fine print very carefully before engaging in service. Despite verbal assurances, McEwen Fraser Legal cannot guarantee a prompt sale of your property due to market conditions - their written words (not mine) following complaint....
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Comment on agent fees
High.
Was this helpful? Yes
Sep 02,2016
Minithumbdown
By:
Sep 02,2016
12 people found
this helpful
If your thinking of using McEwan Fraser to sell your house then one word should spring to mind, DONT. Don't be taken in by their spiel about being the best in the country because they were truly awful when selling mine. I was wanting to cancel within the first 14 day cooling off period but my wife was taken in by them and persuaded to give them a chance, now she rues the day. If you do decide to use them to sell your home then whatever you do, don't use their legal side, stick with your own sol...
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Comment on agent fees
Fees are exceptionally high for the level of service provided
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May 16,2016
Minithumbdown
By:
May 16,2016
8 people found
this helpful
Just sold my house and hit with massive bill, and although expected to spend a few thousand, near 10k bill wasn't what I imagined. Hidden charges, expensive estate agent fee and don't sign up for commission fee above house value as just another rip off. Too late for me but they are just short of being crooks. Shop around as I wouldn't use themy ever again....
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What agent could do to change your mind?
Rip off merchants.
Attached Files
Comment on agent fees
Rip off merchants.
Was this helpful? Yes
Feb 21,2016
Minithumbdown
By:
Feb 21,2016
8 people found
this helpful
Only interested in making money. As soon as you sign your trapped with there extortionate fees. Been on the market for two years, with no sale. Although they do not charge upfront costs you are obliged to pay them. Please get a full costing before you sign. Contact Was always to sell more advertising or to review your selling price....
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Comment on agent fees
Bad
Was this helpful? Yes
Jan 18,2016
Minithumbdown
By:
Jan 18,2016
9 people found
this helpful
I've just sold a property for £195k and incurred +£5k of fees. I was sold on their professionalism and...
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What agent could do to change your mind?
I knew I was paying over the odds, but thought that was for an award-winning service. Since this was not what I received, I'm disgusted at the amount I've paid.
Attached Files
Comment on agent fees
I knew I was paying over the odds, but thought that was for an award-winning service. Since this was not what I received, I'm disgusted at the amount I've paid.
Was this helpful? Yes
By: F. McIntyre
Feb 23, 2016
View all comments (1)
Thankfully I never sold ours but it I still had to pay them 2k to get out their contract. DON'T SIGN!!!! ...
Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
McEwan Fraser Legal have provided me with a top class, professional service. From the moment I met to discuss the potential sale of my property, We cannot recommend McEwan Fraser enough. We have been delighted with them from start to finish....
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Comment on agent fees
I was looking to achieve between ‚£135,000 - ‚£140,000. So very happy we got higher than that.
Was this helpful? Yes
Sep 18,2015
Minithumbdown
Darren Lee
By:
Sep 18,2015
9 people found
this helpful
DO NOT TOUCH THIS COMPANY WITH A BARGE POLE. Darren Lee appeared to me to go out of his way to ignore any request or instruction from me & seemed to think he was only working for one party, my ex-spouse, who was also involved in the sale. The survey was progressed in direct conflict to instruction given by my lawyer & was carried out by a survey company who had made up their mind about the value of the property before even leaving their office (but after discussion with Mr Lee). I trie...
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What agent could do to change your mind?
Treated me with dignity & as if I was a valued customer Accepted instruction from me & my lawyer Accepted the fact that I actually had an understanding of the value of the specific property
Attached Files
Comment on agent fees
Interesting that the surveyor could arrive at a value of the property after discussion with Mr Lee & before even seeing the property. He even imagined a brick built chimney, which I had to point out only existed inn the glossy builders pictures from another site, but not the one for my house, where there are no chimneys. Interesting that the surveyor believed the local market was "flatlining" & gave a valuation around ‚£20k lower than any other Agent I spoke with in the area. Interesting that when the house sold within a week for ‚£10k over "valuation", Mr Lee was able to claim his 10% bonus on top of the agreed basic fees. Anyone smell a rat about that cosy valuation arrangement & fee bonus?...
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By: McEwan Fraser Legal
Sep 18, 2015
View all comments (1)
We welcome all client feedback however it is important that an accurate and true account of the facts are fully reported on review sites MFL have no influence over the value a chartered surveyor puts on a property and if you believe the value was determined by the surveyor without seeing your property or in any way influenced by our regional manager you should report the matter to the institute of chartered surveyors. We note from our records you achieved considerably more for your prope ...
Sep 10,2015
Minithumbup
By:
Sep 10,2015
2 people found
this helpful
McEwan Fraser Legal did a fantastic job in selling my property. Clear communication being able to pick up the phone and speak to someone at any time of the day for me was a great help also the I liked the online dashboard in terms of keeping me up to date on things. My only real complaint is they are bit more expensive than the other estate agents I had out to see me, but they were really worth it. As I got lot more over the home report. The advice and guidance has made the stressful exp...
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Was this helpful? Yes
Sep 05,2015
Minithumbdown
By:
Sep 05,2015
4 people found
this helpful
My experience shows how estate agents as a so-called profession have such a dire reputation. They seem perfectly happy to tell fibs to the people paying for their services, you pay for absolutely everything at top dollar prices but are still charged a hefty commission on top -for what exactly? I tried on several occasions to get their professional input into achieving a less slow sale with only limited benefit. The last straw came when they said they would only pass across the formal offer lette...
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What agent could do to change your mind?
See above
Attached Files
Comment on agent fees
See above
Was this helpful? Yes
Aug 11,2015
Minithumbdown
By:
Aug 11,2015
5 people found
this helpful
A bad experience - that's it. The salesman who came for the initial view of our property was very enthusiastic, and that's why we went with McEwan Fraser. The photographer was also very good. Everything else about the firm was a bad experience. After we had signed up we were allocated to an office based person (without reference to us) who never bothered to come and look at the property. How can you speak for something you have never seen? We paid the up-front fees immediately but even so were...
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What agent could do to change your mind?
They could have generated some genuine interest in our property, leading to a sale.
Attached Files
Was this helpful? Yes
By: Marketing
Aug 18, 2015
View all comments (1)
We were delighted to hear that your initial contact with the company was good but disappointed that it was perhaps not up to scratch thereafter. As we take our customer service very seriously we would appreciate some further details so we can look into what happened as we always welcome constructive feedback. As you state we have many sales boards up and we have more sellers that trust McEwan Fraser Legal than any other company in Scotland to market their property, however if we can learn someth ...
Jul 24,2015
Minithumbdown
By:
Jul 24,2015
6 people found
this helpful
Managed to send only 2 viewers in 2 years; and we did not sell our house. Moreover they did not fully disclose the exorbitant costs at the point of registration (£500, apparently only for photography and the schedule; a further £1000 for their non-existent 'service' which we discovered only when we tried to leave them - they sent us no paperwork during our 'contract'). On top of that their percentage is well in excess of other agencies, though this is irrelevant if they don't help yo...
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By: McEwan Fraser Legal
Jul 28, 2015
View all comments (1)
You haven't provided a name or an address so it is difficult to investigate your issues, however when a property only achieves 2 viewers in 2 years it strongly suggest the property is overpriced, or unattractive for another reason to potential buyers. We would be delighted to look into what has happened on this occasion, if you could provide some further information by email to: customerservices@mcewanfraserlegal.co.uk With regards to disclosing costs, all our clients agree to costs in a ...
Apr 13,2015
Minithumbdown
By:
Apr 13,2015
6 people found
this helpful
Very much disappointed, bought a property with wrong home report, In home report central heating was in working condition and when the money paid and found its not working. When their employee show me the property she said she is not able to show it as she doesn't know how to operate it and some other nice excuses. Now I and my lawyer calling and emailing them but not getting any reply, They are forcing me to go to the court. I am sure I will win as this is pure scam from them. ...
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What agent could do to change your mind?
Very much disappointed, bought a property with wrong home report, In home report central heating was in working condition and when the money paid and found its not working. When their employee show me the property she said she is not able to show you as she doesn't know how to operate it and some other nice excuses. Now I and my lawyer calling and emailing them but not getting any reply, They are forcing me to go to the court. I am sure I will win as this is pure scam from them. I wish there a below star rating here, I would give them 0 rating. I will not do any business in future.
Attached Files
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By: Mohammad Rizwan
Apr 15, 2015
View all comments (3)
How can Mcwan think this purchase is settles when my lawyer told McEwan about problem. Now McEwan is not replying to my solicitor , How can you say all solicitors enquiry has been fully responded. Nonsense ...
Feb 03,2015
Minithumbdown
Bev Diamond
By:
Feb 03,2015
14 people found
this helpful
Just sold our house through Mcewen Fraser and to say it has left a sour taste in the mouth would be the understatement of the century. Contact and communication has been non existent. We were forgotten about on several occasions, and it took constant perseverance from us to even get our house on the market. Staff are rude and need a lot of training on customer care and satisfaction. But worst of all is the ridiculous charges and hidden clauses in their contracts, i can only describe our fina...
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What agent could do to change your mind?
as above could not recommend you to anyone
Attached Files
Comment on agent fees
we achieved best price possible, but this was no gain for ourselves and only for Mcewen Fraser.
Was this helpful? Yes
Apr 05,2014
Minithumbdown
By:
Apr 05,2014
17 people found
this helpful
The lawyers of McEwan Fraser Legal should be struck off by their professional body. Highly unprofessional people, never return correspondence be that via mail, e-mail or telephone. Very dishonest and have not a shred of integrity. Do not expect them to hold their hands up and say sorry if they make a mistake. They will certainly not make any attempts to correct their mistake, even if given the opportunity. They will just ignore you and hope you give up. I purchased a house in 2011 and the se...
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By: Ruth tell the truth
Sep 28, 2014
View all comments (1)
I am still upset by this awful company. Their practice and conduct was not correct. They told me missives had been concluded and they had not. They should be investigated and I wish I had written to the Law Commissions. I could write at great length about my experience, but I know they will reap what they have sown and I am not alone. Yet they were awarded Estate Agents of the year???? ...
Nov 26,2013
Minithumbdown
By:
Nov 26,2013
22 people found
this helpful
Had tried to sell my property a few years ago, at the start of the property slump, and it didn\'t sell so this time round I wanted to make sure it shifted. On hearing the advertising on radio for McEwan Fraser Legal I decided to go with them. I realised that they charged more for their fees but I thought it would be worth it if I managed to sell the flat. Getting the property on the market was seamless and the staff that I dealt with were very attentive. If I didn\'t know better I would ha...
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Was this helpful? Yes
Oct 31,2013
Minithumbdown
By:
Oct 31,2013
15 people found
this helpful
Oh jeez, where do I begin? From start to finish it was diabolical. Several stiff complaints went nowhere. We tried to sell three properties through them and eventually pulled the plug on two of them, such was the incredibly shocking experience. We only left the one property with them as it was going through missives etc. and even then they cocked it up spectacularly. We quickly sold our other properties through another agent and with no fuss whatsoever but McEwan Fraser took an overly heavy-...
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Was this helpful? Yes
Sep 11,2013
Minithumbdown
By:
Sep 11,2013
16 people found
this helpful
I placed an offer on a property, which they had been advertising for at least 6 months. My offer was accepted. 2 weeks before my entry date I discovered that the owner of the property did not have full title to all the land that the house was built on. It is my view that McEwan Fraser should have verified this long before it came to this point. Sale obviously fell through and I blame McEwan Fraser for this fiasco....
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Was this helpful? Yes
Jul 10,2013
Minithumbdown
By:
Jul 10,2013
15 people found
this helpful
So far our property has been on the market for 16 months, we\'ve not had a single viewing. We\'ve had very little in the way of contact with them since they took our money for marketing fees and ever since then it\'s nigh on impossible to get hold of the estate agent. All hot air as far as I\'m concerned, now saving my money to relist with a local more reputable agent. Avoid...
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Was this helpful? Yes
Feb 22,2013
Minithumbdown
By:
Feb 22,2013
17 people found
this helpful
A total disgrace i found mcewan fraser expensive and not helpfull at all letters went missing mistakes where made i didnt have a clue what was going on. They couldnt get you off the phone quick enough.Horrible experience, one good thing about it was the photographer a lovely guy who made a fab job of pictures.....
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Jan 28,2013
Minithumbdown
IVAN RALPH
By:
Jan 28,2013
20 people found
this helpful
From the very start i felt like \'just a number\'. Hurrying up phone call conversations and keeping them brief. very little correspondance from them (2 letters) which stated the fees. I had to constantly chase them up even though i was to recieve this email and that email. the missives had the wrong details of the property on them \'view instead of court\'. I had to chase them up to ensure they recieved the paperwork ok. I even had to call them repeatedly to find out how much i was to transfer a...
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