• Chris Mayhew
    Chris Mayhew
  • Daniel Harvey
    Daniel Harvey
  • Matthew Allen
    Matthew Allen
  • Aidan Clapinson
    Aidan Clapinson
  • Tom Harman
    Tom Harman
  • James Harman
    James Harman
  • Shayne Goldsmith
    Shayne Goldsmith
  • Ellis Tarrant
    Ellis Tarrant
  • Alex Pink
    Alex Pink
  • Katie George
    Katie George
  • Heidi Ashford
    Heidi Ashford
  • Chris Brown
    Chris Brown
  • Kofi Summerfield
    Kofi Summerfield
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    Ben Kenward
  • Ed Beagley
    Ed Beagley
  • Alex Manchev
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    Chris Mayhew
Mayhew Estates are the areas leading estate agent with over 100 years experience. we pride our selves on the service we offer to all our clients.
Sep 14,2017
Minithumbup
Tom Harman
By: 'Penwith'
Sep 14,2017
0 people found
this helpful
Tom has been very enthusiastic in the marketing and selling process of our house and supportive through out the whole process. Also he has shown empathy and understanding when things did not go smoothly or there were holdups. Tom was happy for us to go with our valuation and to not use a price range which worked fine after dealing with a 'difficult' surveyor's report....
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Comment on agent fees
Standard 1% + VAT although one does wonder why it is a % when selling a cheaper house would take a similar amount of work. We are glad to have paid it when the outcome is our dream.
Was this helpful? Yes
Sep 14,2017
Minithumbup
Ed Beagley
By: 'Mr Gardener'
Sep 14,2017
0 people found
this helpful
The time taken to chase up solicitors and make sure the chain was intact was invaluable. Ed was always very quick to respond and provided an excellent service...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 06,2017
Minithumbup
James Harman
By: 'Mrs Dale'
Sep 06,2017
0 people found
this helpful
Our purchase was by no means straightforward and along the way James was excellent. He was very reliable and always returned calls and emails quickly, even replying out of hours on some occasions. He kept us fully informed of progress and as communications between solicitors was minimal he prooved a vital link between us as buyers and his clients. It is unlikely that we'll be moving again in the foreseeable future but if we were to we would not hesitate in contacting James as our first port o...
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Comment on agent fees
n/a
Was this helpful? Yes
Sep 06,2017
Minithumbup
Katie George
By: 'Kirstin'
Sep 06,2017
0 people found
this helpful
We bought our property through Mathews 6 years ago and then sold through them a few weeks ago. We were both really happy with the support Mathews gave throughout the process, they were very informative, easy to talk to and always available. In particular Katie was a star, very patient and quick to answer our questions and concerns....
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Comment on agent fees
The fees were as we expected them to be neither expensive nor cheap. But felt like we got good value for money.
Was this helpful? Yes
Aug 31,2017
Minithumbup
Chris Brown
By: 'Nicole'
Aug 31,2017
0 people found
this helpful
The letting of our property was handled very efficiently via Chris, Heidi and Donna and was a relatively pain-free process. Just received our pack and it is excellent with great inventory - very reassuring....
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Comment on agent fees
About standard.
Was this helpful? Yes
Aug 27,2017
Minithumbup
Aidan Clapinson
Ben Kenward
By: 'Marco'
Aug 27,2017
0 people found
this helpful
We had a really pleasant journey on buying our property with Mayhews, from our first visit to the after sale. Aidan was always there keeping us updated and relaxed. Ben and Kofi are both very friendly and helpful during visits. I definitely recommend Mayhews for their professional and friendly approach. Rest assured....
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Comment on agent fees
Well worth it.
Was this helpful? Yes
Aug 15,2017
Minithumbup
James Harman
By: 'Gillian'
Aug 15,2017
0 people found
this helpful
I found James to be easy to work with because he is friendly, approachable, knowledgeable, proactive, hardworking and has good communication skills. Our sale was not the easiest but his positive yet realistic attitude was a great help. Shayne and Ben were also helpful when James was not available. I would use Mayhews again without hesitation, however, I would never use the recommended solicitors in Crawley....
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Comment on agent fees
Average
Was this helpful? Yes
Aug 15,2017
Minithumbup
Katie George
Ed Beagley
By: 'Curtis'
Aug 15,2017
0 people found
this helpful
We had a long and fraught sales process, with two buyers dropping out and a third buyer losing, then regaining, their buyer all while the market and confidence was dropping like a stone after the Brexit vote. Katie was in contact often, always did quickly whatever was needed and her calm, pleasant but determined approach meant we felt we could rely on her. Ed's experience and professionalism shone through and he made things happen when we were ready to give up. We felt we could genuinely trus...
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Comment on agent fees
Not the cheapest in the town, but extremely good value and they earned every penny. The house was sold quickly each time, queries and issues were dealt with quickly and professionally and the care we felt everyone at Mayhews took was exemplary.
Was this helpful? Yes
Jul 28,2017
Minithumbup
Katie George
By: 'Mr & Mrs Montgomery'
Jul 28,2017
0 people found
this helpful
We are very happy to recommend Katie. Throughout the whole process, she has been friendly, approachable, proactive and reactive to anything we have asked of her, which is everything you need and want when going through the sale process. She's moved the whole process forwards with all parties with care and attention and we've been thoroughly impressed with her. Thank you Katie!!...
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Jul 28,2017
Minithumbup
Katie George
Matthew Allen
By: 'Mr EC, Horley'
Jul 28,2017
0 people found
this helpful
Mayhews sold my late mother's home. The service had been excellent from when I first engaged them. Very knowledgeable and friendly staff. Katie in particular is a star and kept me updated every step of the way. Highly recommended....
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Comment on agent fees
Very good fees providing excellent value for money.
Was this helpful? Yes
Jul 27,2017
Minithumbup
Katie George
By: 'Ashley Lewis'
Jul 27,2017
1 people found
this helpful
Katie was always there to help happy to chase things up for me whenever I needed. Kind and lovely lady thanks for all your help Katie xx...
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Comment on agent fees
Average
Was this helpful? Yes
Jul 21,2017
Minithumbup
Tom Harman
By: 'Danny R'
Jul 21,2017
0 people found
this helpful
I was very surprised to find that Mayhews would also market my flat as it was part of the Help to Buy scheme. (Having initially been tied to selling through Moat housing for two months) Mayhews marketed and sold my flat within a week of taking on the listing!! (In fact it was the very first viewing!!) Tom had previously already valued my flat when i had initially decided to move and was very understanding that I was initially tied to moat. Two days before my two month deadline, Tom returned...
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Comment on agent fees
Fair. Reasonable and definitely well deserved!
Was this helpful? Yes
Jul 19,2017
Minithumbup
Tom Harman
Ben Kenward
By: 'Delphine Bulger'
Jul 19,2017
0 people found
this helpful
The best estate agents we have ever used by far, and worth every penny of their fee. Our transaction was a complicated one and they handled it with impeccable manners and professionalism. We were always made to feel like their number one client and kept right up to date with every decision and progress on our sale and purchase. I have nothing but praise for the whole team. Thank you very, very much Tom, Ben, Aidan, Kofi and Lucy....
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Comment on agent fees
The fees were standard but we felt they were very well justified.
Was this helpful? Yes
Jul 18,2017
Minithumbup
Ed Beagley
Matthew Allen
By: 'Zena'
Jul 18,2017
0 people found
this helpful
Ed and Matthew have supported me all way. I have had a number of challenges to overcome with the sale and they have supported me through these. I would highly recommended them to anyone, I am a woman on my own and they have made sure that I was always supported. I would also like to say that Katy has been truly wonderful supportive and always followed up any queries I had with the so important return call. Thank you to you all....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 17,2017
Minithumbup
Ben Kenward
By: 'Jon Dennis'
Jul 17,2017
1 people found
this helpful
Ben has been helpful all through the process. Excellent communication and nothing has been to much trouble. Would certainly recommend him and his colleagues....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2017
Minithumbup
Chris Brown
By: 'Caroline'
Jul 13,2017
0 people found
this helpful
Chris was efficient and extremely helpful in finding us a a choice of new tenants and we would not hesitate to recommend hism and his company. Excellent service and attention to detail from beginning to end....
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Jun 14,2017
Minithumbup
Heidi Ashford
Chris Brown
By: 'Ellis'
Jun 14,2017
0 people found
this helpful
Heidi and Chris has been our lettings contact from the beginning of our association with Mayhews from whom we purchased the property from.I cannot fault there professionalism and advised from sales to letting. They both are helpful and knowledgeable and would recommend there services 5*****...
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Comment on agent fees
Best rates around...
Was this helpful? Yes
Jun 07,2017
Minithumbup
Tom Harman
Kofi Summerfield
By: 'Lisa and Tony Clarke'
Jun 07,2017
0 people found
this helpful
Very many thanks to Tom for achieving a prompt, straightforward uncomplicated sale for us. Having had three offers on our house with a previous agent but none of them actually getting to exchange, we were anxious that any prospective buyers were genuine and had the finances in place. An open day was arranged and despite the appalling weather in February there were two second viewings and a firm offer accepted three days later. The whole process has been remarkably unstressful as we have been kep...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 07,2017
Minithumbup
Shayne Goldsmith
By: 'Russell & Sally'
Jun 07,2017
0 people found
this helpful
We were very pleased with the service we received from Shayne. He rang us every week to keep us informed of the progress of our sale & was very positive during the whole process especially towards the end as we were about to exchange. We have already recommended him to a friend who now has her home for sale with Mayhews....
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Comment on agent fees
Cheaper than some agents in horsham!
Was this helpful? Yes
Jun 05,2017
Minithumbup
Aidan Clapinson
Kofi Summerfield
By: 'Araim'
Jun 05,2017
0 people found
this helpful
From day one Mayhews East Grinstead have been brilliant, coming in on a day off (Sunday) to take photos and agree terms as they knew we were in a rush to sell. Professional, approachable and helpful these guys have made the entire process as stress free as possible. Aidan and Kofi kept me updated through out the process even when there was no update to give! They appreciated that moving home can be a stressful time and they did all that they could to smooth over the process. They advised us on ...
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Comment on agent fees
They were very reasonable and cheaper by 0.25% than another competitor.
Was this helpful? Yes
Jun 05,2017
Minithumbup
Katie George
Katie George
By: 'Homeseller'
Jun 05,2017
0 people found
this helpful
Katie was helpful, and worked hard to sell our property. She was always there to answer any questions we had....
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Comment on agent fees
Fees are high, compared to online agents, but no higher than other high street agents
Was this helpful? Yes
Jun 04,2017
Minithumbup
Ben Kenward
By: 'Jules969'
Jun 04,2017
0 people found
this helpful
As a buyer I was impressed with the care and help given to me. It was obvious they were acting for the vendors best interests but still managed to make me feel valued. Everyone I dealt with was professional and helpful. Ben was very helpful during the viewing and negotiation process gently getting me to offer a price acceptable to his client....
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Was this helpful? Yes
May 31,2017
Minithumbup
Aidan Clapinson
By: 'Andrew Lord'
May 31,2017
0 people found
this helpful
Aidan handled the majority of our sale and purchase. We went with mayhews because we had a good experience when we bought our 1st home through them several years ago. We were not let down and found that Aidan and the team worked hard to get serious prospective buyers to view the property, and consequently a sale was agreed quickly. The purchase was also a positive experience, with Mayhews showing us lots of properties with the aim of finding the one we were after. Once we found the one, negot...
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Comment on agent fees
The fees were very competitive and made the decision to use Mayhews easy.
Was this helpful? Yes
May 31,2017
Minithumbup
Heidi Ashford
By: 'Allan White'
May 31,2017
0 people found
this helpful
Heidi has been our lettings contact from the beginning of our association with Mayhews Lettings.I cannot fault her professionalism. She is both helpful and knowledgeable and takes the time to ensure that our rental agreement is successful. She is a credit to the company....
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Comment on agent fees
The fee arranged by Heidi was very fair.
Was this helpful? Yes
May 23,2017
Minithumbup
Shayne Goldsmith
James Harman
By: 'David'
May 23,2017
0 people found
this helpful
From the first presentation until completion, the help and support received from the Horsham branch, and Shayne and James in particular, was first class. Nothing seemed to phase them and they worked tirelessly to ensure that both my sale and my purchase went as smoothly as was possible under some difficult circumstances....
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Comment on agent fees
This Agent's fees - 1% of sale price - was the lowest of three quotes received, with no hidden extras.
Was this helpful? Yes
May 18,2017
Minithumbup
James Harman
Shayne Goldsmith
By: 'James & Nikki'
May 18,2017
0 people found
this helpful
Having been disappointed with the service we had from a corporate agent last year (4 viewings, no offers) our experience with Mayhews could not have been more different. Within a couple of weeks, we had around 30 viewings and were in the fortunate position to have 6 offers. They clearly put the effort in to get as many viewings as possible, rather than relying on Rightmove to do their job. James and Shayne's service didn't stop there, and their advice on our purchase was extremely valuable and...
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Comment on agent fees
Competitive and fairly priced.
Was this helpful? Yes
May 16,2017
Minithumbup
Shayne Goldsmith
James Harman
By: 'K Turner'
May 16,2017
0 people found
this helpful
I found all the staff at Mayhews very helpful and approachable at all times. they dealt with any issues quickly and were happy to answer any silly questions I had. I was impressed at how they kept us up to date on progress with the chain, quick email responses and returning phone calls....
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Was this helpful? Yes
May 09,2017
Minithumbup
Heidi Ashford
By: 'Mr and Mrs Happy'
May 09,2017
0 people found
this helpful
Moving is always stressful and is never without its problems. Heidi and the Mathews team were absolutely brilliant and helped us every step of the way. Can not recommend this company enough as they were a pleasure to deal with and still are....
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Comment on agent fees
Moving fees are never cheap however they were no more or less expensive than fees we discussed with other agents.
Was this helpful? Yes
May 04,2017
Minithumbup
Heidi Ashford
By: 'Tim'
May 04,2017
0 people found
this helpful
I have found Heidi most helpful through the whole process of renting. On Good Friday i had water pouring in through the ceiling and Heidi called me on the bank holiday to help. I have used Mayhews before and find them to be very helpful especially aftercare where as a lot of agencies are not interested after you have signed a contract. Thank you Heidi...
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Comment on agent fees
Fees were good
Was this helpful? Yes
May 04,2017
Minithumbup
Heidi Ashford
By: 'Hannah'
May 04,2017
0 people found
this helpful
Heidi has been very professional and very helpful in the letting procedure. She has advised us in all aspects and very very pleasant to deal with....
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Comment on agent fees
Ok agents feed
Was this helpful? Yes

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