• Chris Mayhew
    Chris Mayhew
  • Daniel Harvey
    Daniel Harvey
  • Matthew Allen
    Matthew Allen
  • Aidan Clapinson
    Aidan Clapinson
  • Tom Harman
    Tom Harman
  • James Harman
    James Harman
  • Shayne Goldsmith
    Shayne Goldsmith
  • Ellis Tarrant
    Ellis Tarrant
  • Alex Pink
    Alex Pink
  • Katie George
    Katie George
  • Heidi Ashford
    Heidi Ashford
  • Chris Brown
    Chris Brown
  • Kofi Summerfield
    Kofi Summerfield
  • Ben Greenfield
    Ben Greenfield
Mayhew Estates are the areas leading estate agent with over 100 years experience. we pride our selves on the service we offer to all our clients.
Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
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Recently brought a property and was very impressed with the professional service and speedy response to questions. The whole process was very smooth. I would be happy to use Tom and his team when I move on....
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
Featured Review
0 people found
this helpful
We recently sold our house via Mayhews in East Grinstead and could not fault the service we received which was first class. All the staff including Tom, Aiden, Kofi and Ellis were excellent in keeping us updated on the progress of the sale and finding us another buyer quickly when the first buyer pulled out. They always returned our calls. Thanks Mayhews for letting us move into our new dream home....
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
Featured Review
0 people found
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i have sold two properties through Mayhews. Both transactions have gone gone through smoothly and both achieved prices above other agents valuations. Matt is extremely proactive, helping me through both sales....
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Comment on agent fees
Competitive
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
0 people found
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A truly fantastic experience with a significant amount of confidence / trust placed by James in my wife and I as buyers. Our sales journey was extremely complex with a complex purchase property and seller. Constantly kept informed and several recommendations were made to ensure the alignment was successful. I wish all agents were like James - breath of fresh air!...
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Nov 07,2016
Minithumbup
By:
Nov 07,2016
Featured Review
0 people found
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It wasn't hard to choose a specific STAFF MEMBER 1 as Tom is top of the game when it comes to helpfulness. On the first meeting with Tom both my husband and I knew this was the person we wanted to deal on the sale of our family home for 33 years. At all times he kept us up to date at every stage and if there was an issue then he would be there to answer any questions. This was one of the toughest decisions for us to make but Tom made it all run smoothly from start to finish. Member Staff 2 Ai...
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Comment on agent fees
Fees were slightly higher than other local estate agents but would not have got the satisfaction of the whole move process
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Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
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Thank you Heidi and Chris for your support and help to put my property up for rent. This is the first time I put my property for rent and you gave me a very clear understanding of the services and fees you offer. You explained everything clearly to me, there was no hidden charges. You both responded to me emails and calls quickly. You both were very professional and friendly. Your customer service and approach was really good. Thank you so much. Kind regards, Puja & Savitri....
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Comment on agent fees
Everything was explained clearly to me. Yes it was similar price to other agents.
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
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What an easy and, dare I say it, pleasurable experience. Tom Harman was my main point of contact throughout, he was extremely professional and knowledgeable. Tom was calm and decisive at times of stress during the process. He helped me with a listening ear and giving sound advice when things with my purchase seemed to be going awry. Tom's attention to my sale and purchase was above and beyond. It felt like a friend helping me out. Thank you so much Tom. I spoke to many of the staff th...
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Comment on agent fees
Fees were a little higher than I wanted to pay but it was worth every penny. I this case you get what you pay for, excellence!
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Oct 26,2016
Minithumbdown
By:
Oct 26,2016
0 people found
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This was not a good experience due to many mistakes made by this firm. The property was badly undervalued and only after a competitor phoned to say beware you are underpricing by a long way, did we ask for our price to be raised, and we were advised not to by Mr Mayhew. We insisted and still were still told not to go too high and we then got offers well above even our raised price. Mr Mayhew strongly encouraged us not to have any more agents quote and to sign up with him straight away citing...
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Comment on agent fees
fees were good, we did not see any lower ones offered.
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By: Chris Mayhew
Nov 30, 2016
View all comments (1)
Dear Mr Goodfellow, we are very sorry the service did not match your expectation, however we are pleased that we achieved a sale at the asking price for you and that your move was successful. We are also sorry that the solicitors we recommended did not live up to your expectation.....
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
They are very friendly, always trying to find the best ways for us, and free for show us the property. Thanks guys...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
Having had really bad experiences with other estate agents, I was delighted to meet Mr James Harman from your Horsham Branch. His calm professional manner reassured me and restored my faith in the estate agents role in selling my house. He remained regularly in touch and was very helpful with every aspect of the sale. I could not have received better service and am very happy with the whole team at Horsham. Thank you all so much for your input....
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Comment on agent fees
The fees were outlined very clearly to me at the first interview and having now concluded the sale I can say they were worth it! Obviously I would rather have paid 30p!, but am forced to admit that the agent worked really hard for this fee.
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Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
This team works very hardly to gain customer satisfaction. They both committed to do the best at all times. They are approachable, working very effectively on the upcoming problems. Whenever we arrived to the office we found a very friendly and helpful atmosphere....
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Comment on agent fees
Average
Was this helpful? Yes
Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
Our whole experience with Mayhews Lettings in Horley has been fantastic! They booked us in a viewing straight away and Chris really went out of his way to help us. Chris and Heidi managed to get everything done so we could move in within a week and ever since their service has been great. If we ever need anything or have a query Heidi is really helpful and prompt. Thoroughly recommend!...
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
I would like to say that I cannot recommend Chris and Heidi enough. From the word go,they have both bent over backwards to find us the property we would love. I have dealt with other agents and Mayhews ,in particular ,Chris and Heidi have been the most professional and trustworthy people. I highly recommend them to any customers and if the time comes again for my family to move ,there's only one agent we will use. Thank you both so much...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Both James and Shayne were helpful and professional in dealing with my sale. I would recommend Mayhews to friends and family....
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Comment on agent fees
About average
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Mayhews have been excellent from beginning to end. We had a troubled process (as many do). There were complications with Land Registry and our initial buyers pulling out. Our first potential buyers offered on the first day of our property going on the market, we kept to the plan of an open day and 12 couples attended. We accepted an offer after this open day. Then eight weeks into our sale our buyers pulled out. Mayhews immediately got back to the job in hand. Within 3 weeks we had another 30+ ...
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Comment on agent fees
Standard fees with the exception of it includes everything. no sale no fee. so you know at the beginning what your paying for. It makes life easier when you are planning and budgeting.
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
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Alex, was a fantastic help throughout the sale of my property; giving advice and assistance when needed. His ability to remain both calm and assuring is I feel a really positive asset. Alex also kept me up to date during the sale process which is gratefully appreciated. I would definitely recommend him to others....
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Comment on agent fees
The fees I felt was very reasonable
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
James has been incredibly helpful throughout the process of buying our property. The process has been quite lengthy but he has kept us up to date on progress throughout the process with a weekly phone call. He is easy to deal with, affable and efficient. I would have no hesitation to recommend him to anyone looking to buy or sell in the Horsham area....
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Sep 24,2016
Minithumbup
By:
Sep 24,2016
0 people found
this helpful
My wife and I marketed our Apartment through the East Grinstead branch of Mayhew estates, after a friend of ours recommended them to us, and I must say after meeting Tom and seeing how professional he was and polite it made us feel as though we had chosen the right agents. Our sale had taken longer than normal for matters out of our hands but I cannot fault Mayhews for the keeping is informed and advice given. Every time I spoke to the Mayhews team, especially Tom an Ellis things were sorted out...
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Comment on agent fees
Reasonable and fair for the extra effort given.
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Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
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Really nice chap, super professional and did a great job in selling and as it happens securing our new property. But the same could be said for all staff in the Horsham branch...
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Comment on agent fees
competitive
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Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
this helpful
I first I was very worry about placing my home for let (I saved for the deposit for many years and It's my home). First, I thought of selling the property but then Chris came to look at it he told me very honestly that the best way forward is to let it. He wasn't persuasive as such on the contrary he was honest with the fees and the services they provide. More importantly for me he explained how he would look after the entire letting process from start to finish. He also explained the vetting o...
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Comment on agent fees
They are more than fair. They were very clear to me with what they would charge and exactly for what. The only thing I regret is the time they take between they charge the tenants and I receive the rent income (sometimes it's 4 or 5 days) however that has become quicker in the last couple of months.
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Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
this helpful
Alex carried out an amazing job for us in incredibly complex circumstances involving a cross border sale, expertly managing a number of relationships and a hugely challenging timescale for delivery. I would be absolutely delighted to recommend Alex and Mayhew Estates to anyone looking for a professional, efficient and speedy job! thanks to Alex and all the team for their help!...
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Comment on agent fees
good
Was this helpful? Yes
Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
this helpful
James was really helpful throughout the whole process & always available to speak to. Understood when I put my flat on the market it might take me a while to find a suitable property & didn't put any pressure on once a sale had been agreed....
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Comment on agent fees
Average for the Horsham area
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Worked hard to advertise and market my home, with excellent photography, plenty of viewers and great communication throughout the whole process. Always on hand to give advice and guidance. I would highly recommend. I particuarly liked Tom and his work ethic!...
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Comment on agent fees
Fees are fair considering the effort that was put in to advertise and sell my home !
Was this helpful? Yes
Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
James has been truly fantastic throughout our very turbulent house purchase. He really went the extra mile and without his professionalism and dedication I'm almost certain the happy ending we have would not have been a reality . He went beyond his duty, and out of all the solicitors and estate agents caught up in the chain, he was the one who brought it all together. He even offered to talk to our vile buyers for us ( very vile) to keep them from pulling out, despite this being the responsibili...
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Comment on agent fees
Good.
Was this helpful? Yes
Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
My Wife and I have been dealing with Tom at Mayhews since '08 and have had several successful sales through him over the years. I therefore didn't hesitate to see if he still worked there for the sale of our rental property recently and was relieved to find that he was, as his professionalism is now a known quantity. I believe he is now a Director which is no surprise as I have always found him incredibly intelligent, friendly, efficient and competent at getting the job done with minimal fuss. H...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
Managed to get our house on the market and sold within two days which was impressive. Helped us through a stressful move and generally very pleased with the service received. My only niggle is often calls would not be returned or I would be emailed rather than called back....
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Comment on agent fees
Fees could always be lower, but they were competitive so can't complain.
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
Managed to get our house on the market and sold within two days which was impressive. Helped us through a stressful move and generally very pleased with the service received. My only niggle is often calls would not be returned or I would be emailed rather than called back....
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Comment on agent fees
Fees could always be lower, but they were competitive so can't complain.
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
Daniel, Alex and Katie made the purchase so simple for us it was a fairly stress free experience especially leasing with the sellers solicitors...
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
From the start Tom was incredibly helpful and fully explained the process, as well as patiently answering our questions and reassuring us throughout. As first-time buyers this was invaluable as it gave us confidence and peace of mind. Moreover when we were coming to the end and encountering some delays or minor setbacks Tom was helpful in being the meeting point between legal teams and speeding us over the speed bumps....
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Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
It's been a long road but James has always kept me up to date with the situation. He is very good at keeping in contact, picking up the phone or calling back if necessary. Also he has a very friendly manner....
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Comment on agent fees
n/a
Was this helpful? Yes
Sep 08,2016
Minithumbdown
By:
Sep 08,2016
1 people found
this helpful
The gentleman who done the viewing was brilliant - very helpful but was told no maintenance to pay on property which turned out to be incorrect - he was going on info from the office. Went directly to office after viewing to make further enquires and to put an offer in, again helpful but told no maintenance to pay. put further offer(s) in over phone due to bidding war!!!! offer accepted, but far above price it was marketed at, really think they marketed it at a come get me price, response to ...
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Chris and Heidi were extremely efficient especially at the beginning when i needed the tenancy at very short notice. Nothing was too much trouble and i was reassured that all queries were dealt with quickly and professionally. I was very happy with the level of customer service received and would use Mayhews again if needed....
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Fantastic service and support from both James and Shayne, who continued to keep us up to date and informed in what was a difficult chain. Thank you!...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
Whilst Matthew set the wheels in motion, Ellis took on most of the work. Both members of staff were extremely polite, efficient and Ellis kept me informed of the day to day. I found it a smooth transition from start to finish. I would happily recommend Mayhews....
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Comment on agent fees
Good -.we were given a fair offer as the house had been purchased through Mayhews 8 years ago.
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
superb service. Tenacious , reassuring, and competent . These guys know their business and are polite and able . really happy with their efforts to sell a difficult property...
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Comment on agent fees
fair and appropriate
Was this helpful? Yes

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