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12 Station Road
St Ives
Cambridgeshire
PE27 5BH
01480494939

 
Website not available Properties for sale
Properties for rent
Jul 07,2017
Minithumbup
Matthew
By:
Jul 07,2017
0 people found
this helpful
Couldn't be happier with Maxine and Lester, the stuff is very helpful and professional at all times, any problems get solved promptly and they always happy to help....
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Comment on agent fees
Good
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By: Matthew Lester
Jul 08, 2017
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Thanks for the feedback Jo - were delighted you feel weve done our job properly! Matthew ...
Jun 23,2017
Minithumbup
Tania
By:
Jun 23,2017
2 people found
this helpful
Having spent the last 3 years with Maxine Lester as my letting agent, I would definitely recommend these guys. Maxine Lester and all the staff have always provided a first class service and the odd times I needed assistance with issues they were sure to act quickly and professionally. The check in and check out process were both very easy. The check out process and return of my deposit was very quick and effortless. Well done Maxine Lester's keep up the hard work....
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Good
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By: Matthew Lester
Jun 27, 2017
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Hi KC - thanks for the great feedback - great to know we sustained the service throughout the 3 years! Matthew ...
May 26,2017
Minithumbup
By:
May 26,2017
2 people found
this helpful
Absolutely first class service. Throughout my long association with Maxine Lester, everyone I have dealt with has been friendly, professional and polite. Their customer service ethic, both to tenants and landlords, is second to none and they are extremely good value for money. Highly recommended! :o)...
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Excellent value for money.
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May 26,2017
Minithumbup
By:
May 26,2017
2 people found
this helpful
The cottage I rented was lovely and the staff at Maxine's were both professional and personable. Problems and issues were solved promptly. Check in was efficient as was check out. All in all a good service....
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Comment on agent fees
Fees were competitive.
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May 16,2017
Minithumbup
By:
May 16,2017
5 people found
this helpful
Second Property just Let very promptly. Maxine Lester's team are; constructive, polite and unfailingly professional in finding Tenants and looking after properties. We have found the Business to be well known and respected in the area, has excellent Trades working in support. We were lucky to find them and they have our full confidence....
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Comment on agent fees
Sensible level of Fees, proactive in reducing our costs.
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By: Matthew Lester
May 17, 2017
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Hi Charity. Thanks so much for your review. We try to serve our landlords and tenants well, it is lovely to hear when the team have hit the spot. Thanks. Matthew ...
Feb 14,2017
Minithumbdown
By:
Feb 14,2017
14 people found
this helpful
Horrendous Experience. Lied to by the letting agent prior to move in, when we challenged on what was told to us at our initial viewing the letting agent rang me (at work) crying saying we'd clearly misunderstood. Had several occasions in which the Washer (provided as part of tenancy) had leaked all over the floor and ruined my rug and caused my entertainment cabinet to warp. Waited over a week for an engineer to come out and sort a leaking radiator, a woodlouse infestation and for the last f...
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By: RJ
Mar 09, 2017
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I feel it important to highlight my reasons for not wanting to meet rather than it being made to look like I've refused outright. In order for transparency I made the choice to communicate via email to ensure a record is maintained and no denials can be made as I've experienced when using telephone as means of communication with you. ...
Jan 13,2017
Minithumbdown
By:
Jan 13,2017
22 people found
this helpful
Another poor review... I'd give zero if I could. From the off, I wasn't satisfied with the conduct. I'll list my issues as its easier to write. 1) Sales tactics purely to put you under pressure to sign - its first come first served policy... common tactic employed designed to make the buyer feel like they'll miss out if they don't commit. Terrible attitude to have from an estate agents. 2) Over-priced reference fees. I had to pay to reference my wife even though I was the one committing to the ...
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Comment on agent fees
Overpriced, unnecessary and not value for money.
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Jul 27,2016
Minithumbdown
By:
Jul 27,2016
31 people found
this helpful
Another dissatisfied tenant. Like all other previous reviews, this is going to be another negative one. Property on our arrival had no hot water and no gas which wasn't fixed for a few days. When asked how this could happen Maxine Lester advised that they have a policy of getting the previous tenant to check that everything works prior to moving out. What a ridiculous policy! Numerous emails went unanswered until we resent them again and the customer service has just been below par in g...
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Comment on agent fees
Horrendously bad. ‚£80 check out fees and ‚£50 mid-tenancy fee. For what? who knows. Plus the crazy financial background check fees...
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Feb 19,2016
Minithumbdown
By:
Feb 19,2016
29 people found
this helpful
Worst letting agents I have ever had the mis-pleasure of dealing with. Utterly incompetent in dealing with any kind of query, issue or complaint and very antagonising and aggressive when the blame falls at their feet as the landlords realise they are in the wrong. Would not recommend the agent and like many others on here I would rather have no home than rent from Maxine Lester!...
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Mar 19,2015
Minithumbdown
By:
Mar 19,2015
34 people found
this helpful
The most horrible letting egancy ever. On the first day walked in dirty home. In the house there were various things wrong. Phoned them up to complain was told to contact landlord. Went to citizens advice Beuro after many phone calls, emails massages and recorded post asking to make it right. no apology from them or nothing was done to make up for the mistakes that they had done. I've accidentally came up to this site and oh boy I thought I am the only one . Turns out I am not . They need to st...
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By: Maxine lester
Mar 20, 2015
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Dear Dino Thank you very very much for you feed back even though it is for what we have not done. However I would appreciate it if you would give me your contact details and the property you live / lived in as we have no records of your name ( I understand this may be a nick name) . Given the severity of your feelings I am concerned that your issue is not one that the team or myself are awre of . My direct email is Maxine.lester@maxinelester.co.uk Kind regards Maxine Lester ...
Jan 08,2015
Minithumbdown
By:
Jan 08,2015
32 people found
this helpful
Property stunk on arrival, nothing was clean, carpets had not been cleaned, although told it was by maxine lester, once they get your deposit and contract signed they don't give a crap about any problems or anything, Mold in bedrooms and windows don't shut in the winter... Phone maxine lester and get told to go to citizens advice beureu... Avoid this company at all costs I would rather be homeless than get a property with maxine lester again!!!...
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What agent could do to change your mind?
Get your money then don\'t give too hoots about the property after!!!!
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Nov 20,2013
Minithumbdown
By:
Nov 20,2013
34 people found
this helpful
Maxine Lester are useless, not helpful, staff turnover is high, staff and management are rude. Avoid this place as unless u have it in writing they will try by any means to screw you over. They give your keys to workmen without asking permission. Downright rude...
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May 29,2012
Minithumbdown
Fiona Lloyd
By:
May 29,2012
37 people found
this helpful
If I could give zero stars I would.... I have been with them for 18 months and had nothing but problems. I have rented for over 15 years and never had a problem and always get on well with agents/landlords. From day 1 I have had issues relating to their T&C.. they seem to think its ok to just turn up and let themselves into your flat without first checking (they do send emails but hotmail treats them as junk). I was in bed one day to be woken up by the agent wandering around my house!! ...
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What agent could do to change your mind?
Absolutely not!!!!! would rather make myself homeless and live in a tent than rent from this bunch of jokers!!! you have been warned stay well clear!!!
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Areas covered
  • PE27
  • PE29

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Agent Fees

http://www.maxinelester.co.uk/tenant-fees-to-pay
Last updated at 2:42 PM 17/05/2017 by Maxine Lester

Complaints Procedure

http://www.maxinelester.co.uk/complaints-what-if-things-go-wrong
Last updated at 2:42 PM 17/05/2017 by Maxine Lester

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1 reviews

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Matthew  - upload your photo Matthew
1 reviews

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