Matthew's of Chester provide a unique combination of professional, experienced staff combined with the caring attitude and attention to detail you would expect from a family run independent business.
Matthew's of Chester

15 Lower Bridge Street
Chester
Cheshire
CH1 1RS
01244 346226

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Properties for Sale
Properties to Rent

Oct 30,2017
Minithumbup
By: 'John Williams'
Oct 30,2017
0 people found
this helpful
I own an apartment at John Wilkinson Court in Wrexham, and have dealt with Mathew's and the block management team on a number of occasions. They are responsible for the management of the complex. I have found all members of staff to be courteous ...
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Sep 03,2015
Minithumbdown
By: 'Disgraceful!'
Sep 03,2015
5 people found
this helpful
Outrageous conduct from these people. I came home one evening to find a Matthew employee in my flat, no prior arrangement, no consent, just helped themselves. When I questioned him on it, he lied about having left a message on my phone, and when confronted ...
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Was this helpful? Yes
By: Rebecca Matthew
Apr 05, 2016
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As we have written to you at length to answer you allegations and explain what permission we had to enter the flat I find it surprising that you felt the need to make the same allegations again on All Agents. ...
May 13,2015
Minithumbdown
By: 'yveyc'
May 13,2015
0 people found
this helpful
I was a tenant at one of their managed properties for 3 year and the customer service from one particular member of staff - Dee Horan - was appalling. rude, abrupt, unhelpful, and I always had to chase up my queries. In the end I started ...
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What agent could do to change your mind?
Friendly customer service and quicker response to queries. You're made to feel like your bothering them from getting on with their job
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Was this helpful? Yes
By: Rebecca Matthew
Apr 05, 2016
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If you had a genuine complaint about a member of my staff I would have expected you to report it to our office. Dee is always polite and helpful and the service you describe is most certainly not how she operates. ...
Aug 06,2014
Minithumbdown
By: 'UnhappyTenant'
Aug 06,2014
0 people found
this helpful
Moved into a house let by Matthews in early August last year, and noted several problems that had not been outlined in inventory. Marked these down and requested they be fixed. Spent hundreds of pounds on gas bills as the landlord did not do work ...
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By: Rebecca Matthew
Apr 05, 2016
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We reposnd to any maintenance issues reported within 24 hours and provide an excellent service. If Landlords are not prepared to pay for certain repairs they feel are unnecessary, however, that is their prerogative. ...
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