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Matthews Estate Agents

5/5, 67 Reviews
100% Recommended

100% sales valuation accuracy

57% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

Contact Us
At Matthews Estate Agents of Cardiff, we fully recognise this and ensure that best customer care is at the heart of our business. Whether you're planning on buying, selling, or simply need some advice, please call to speak to one of our team. We are an independent business run by people with great local knowledge
and experience within the property market, striving to provide a professional, honest and personal service. Matthews Estate Agents do more for your money!
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£95,500£620,000
Lettings57%99%£560£6,067
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
703036018030
Areas covered
  • Cardiff
  • Cardiff Surrounding Area
  • CF10
  • CF14
  • CF23
  • CF24
  • CF3
  • Marshfield
Address

Matthews Estate Agents
Western House, Ipswich RoadPenylanCardiff, Glamorgan
CF3 0UG
02920 765744

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 17:30
  2. 08:30 - 17:30
  3. 08:30 - 17:30
  4. 08:30 - 17:30
  5. 08:30 - 17:30
  6. 10:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • ?Move With Us
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  • Rightmove
  • Zoopla
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Latest Properties

No Property Found

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Peace of mind, fantastic ...

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5 Star Review
UserName

By : 'Martin'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Letting (As a Owner)
Rent PCM : £560
Would you recommend ? : Yes
Postcode : CF10

30 Aug 2018
People found this helpful0

We let 2 flats with Matthews and from the start it's been a pleasure dealing with a professional and friendly agency that always delivers. The liaison with tenants is handled brilliantly and if something needs attending to Matthews know who to trust the work to. As inexperienced landlords ... Read Full Review


Comments on Agent Fees

Competitive for the level of service provided.

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Mathews estate agency is an ...

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5 Star Review

By : 'Excellent'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NP20

29 Aug 2018
People found this helpful0

Matthews estate agency is an excellent one. They are renting an apartment and a house for me and they are doing a great job. They are efficient, affordable, dedicated, reliable and hardworking. I am very pleased with ... Read Full Review

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Excellent all ...

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5 Star Review
UserName

By : 'Former'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Sold price : £265000
Would you recommend ? : Yes
Postcode : CF23

21 Aug 2018
People found this helpful1

We bought and sold with Matthews and found them (especially Debbie) excellent through the process. The house was sold within 2 days for above the asking price. Without Matthews we would not have found our forever house in the area we wanted to stay in. Debs is now part of the ... Read Full Review


Comments on Agent Fees

We felt Mathews were very flexible over the rate but we also felt that they worked hard for their fee which was very good value for money.

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Fantastic ...

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5 Star Review

By : 'Phil'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF23

20 Aug 2018
People found this helpful1

I'd highly recommend Matthews Estate Agents. Having renting a flat of them over the past few years, any issues or problems have always been sorted out very promptly and without minimum of ... Read Full Review

Comments (0)Was this helpful?:
Outstanding Customer ...

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5 Star Review
UserName

By : 'Steve'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Buyer)
Sold price : £410
Would you recommend ? : Yes
Postcode : CF14

16 Aug 2018
People found this helpful1

Just wanted to say a sincere thank you to Matthews Estate Agents. Your level of customer service is outstanding. Professional but with a personal touch. You not only looked after your client, but also looked after us too, for which we are extremely grateful. We cannot recommend your services highly ... Read Full Review


Comments on Agent Fees

Not applicable we purchased.

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Absolutely ...

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5 Star Review
UserName

UserName

By : 'Rachel'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CF23

15 Aug 2018
People found this helpful2

Absolutely outstanding! We did not personally use this estate agents to sell our home, but the people we bought of did! The customer service they provided was excellent! Would definitely use these if we was to sell our home! I can not thank Deborah and the team enough! The most friendly and patient ... Read Full Review

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Excellent from start to ...

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5 Star Review
UserName

By : 'Annie'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF32

3 Jul 2018
People found this helpful2

Debbie was knowledgeable, professional and personable from first appointment to completed sale. Our house sold in just three days and we have been delighted with the service we received right throughout quite a complicated ... Read Full Review


Comments on Agent Fees

Agents fee was competitive and fair

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Exemplary ...

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5 Star Review
UserName

By : 'Nick'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF3

26 Apr 2018
People found this helpful1

Excellent service throughout a difficult sale. Deborah was outstanding throughout the whole process. We have no hesitation in recommending Matthews estate agents for a house ... Read Full Review


Comments on Agent Fees

Good

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Very committed all the ...

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5 Star Review
UserName

By : 'Mike'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CF3

24 Apr 2018
People found this helpful2

A very difficult transaction with the banks, but Deborah at Matthews Estate Agent tried her utmost to get things running smoothly. Got there in the end and would recommend this Estate Agent if I was to sell my property in the ... Read Full Review

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Outstanding ...

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5 Star Review
UserName

By : 'Elizabeth'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Sold price : £140000
Would you recommend ? : Yes
Postcode : CF23

23 Apr 2018
People found this helpful1

I'd highly recommend Matthews estate agents . I found the team very efficient and effective throughout the selling process . Deborah kept me up to date regarding any issues and was quick responding to them. I felt at total ease with the team and found they made the selling process a lot less ... Read Full Review


Comments on Agent Fees

The fees were justifiable to the service they provided. Excellent

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An exceptional service - in a ...

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5 Star Review
UserName

By : 'Andrew'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Sold price : £197000
Would you recommend ? : Yes
Postcode : CF24

4 Apr 2018
People found this helpful1

It only took us a few minutes of Deborah from Matthews arriving to evaluate our property for us to realise we wanted her to sell our home. The attention to detail, professional manner and honest discussion around pricing was refreshing. This discussion was backed up with a lot of reference ... Read Full Review

Comments (0)Was this helpful?:
Complete all round ...

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5 Star Review
UserName

By : 'Rebecca'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Sold price : £175000
Would you recommend ? : Yes
Postcode : CF23

25 Mar 2018
People found this helpful1

Fantastic friendly team They get to know your property, so no awkward" I'll get back to you" answers during sales tours. Organised Efficient. Professional Accessible and willing to answer questions and chase queries up until late at night Fuss free Hassle free service A complete ... Read Full Review


Comments on Agent Fees

Reasonable and competitively priced With all the service you receive, it's absolutely great value for money

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I was impressed by the ...

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5 Star Review
UserName

By : 'Mari'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Sold price : £132000
Would you recommend ? : Yes
Postcode : CF14

14 Mar 2018
People found this helpful1

I was impressed by the professional way that Deborah handled the property sale. The photographs of the property and the articulate and accurate 'write -up' were impressive. We were alao kept up to date as the sale progressed. Would not hesitate but to recommend Mattews Estate Agents ... Read Full Review


Comments on Agent Fees

Fees similar to other Agents

Comments (0)Was this helpful?:
It was a pleasure dealing ...

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5 Star Review
UserName

UserName

By : 'Shaf'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CF24

14 Mar 2018
People found this helpful1

It was a pleasure dealing with this agent, from my initial call and viewing with Dora to regular contact with David during the course of the purchase they were very professional and courteous. Thank you for all the ... Read Full Review


Comments on Agent Fees

N/A

Comments (0)Was this helpful?:
Truly professional and easy ...

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5 Star Review
UserName

By : 'Head'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Buyer)
Sold price : £500000
Would you recommend ? : Yes
Postcode : CF14

31 Jan 2018
People found this helpful2

Truly professional and easy to engage with. Deborah is one of the few agents I'd welcome back into our home without hesitation, she has proven to be courteous, diligent and has an exceptional knowledge of the market. I have since purchasing asked Deborah for advice which she has provided ... Read Full Review


Comments on Agent Fees

good value

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This a great Estate Agency! ...

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5 Star Review

By : 'Tessa'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF3

6 Dec 2017
People found this helpful3

This a great Estate Agency! We contacted them initially to obtain a valuation for inheritance tax purposes. The property had been inherited under very sad circumstances. We subsequently placed the property with them for sale. Dealing with a property that required work to be ready for sale and some ... Read Full Review


Comments on Agent Fees

Fees were value for money.

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I can not find words to fully ...

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5 Star Review
UserName

UserName

By : 'Alyson'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF3

26 Oct 2017
People found this helpful2

I can not find words to fully express my appreciation to Deborah at Matthews (& the rest of the team) for the exceptionally professional service demonstrated to me during the lengthy, complicated, frustrating, emotional sale of my home in Marshfield. Despite numerous complications Deborah never ... Read Full Review


Comments on Agent Fees

Excellent value for money given the service provided throughout the whole process.

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We cannot thank the team at ...

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5 Star Review

By : 'Louise'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CF3

11 Oct 2017
People found this helpful2

We cannot thank the team at Matthews enough, in particular Deborah. From the first time we viewed the property we ultimately bought, they were nothing but professional, knowledgeable and very personable. Moving is a very stressful event for most of us and Deb did a brilliant job of liaising with ... Read Full Review

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I am so thankful that I chose ...

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5 Star Review
UserName

By : 'Mrs'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF14

21 Sept 2017
People found this helpful3

I am so thankful that I chose Matthews Estate agents for my recent move, following a recommendation from a friend in the property business. Deborah handled my sale and when there was an early issue with the vendor regarding fixtures and fittings she tactfully and professionally resolved the ... Read Full Review


Comments on Agent Fees

Fair, in line with a good professional agent.

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We chose Matthews Estate ...

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5 Star Review
UserName

UserName

By : 'Helen'
Branch : St Mellons, Western House, Ipswich RoadPenylan
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF23

13 Sept 2017
People found this helpful2

We chose Matthews Estate Agents as they are located near the property for sale and we took advantage of their knowledge and experience of the area. Joe's photos of the house were excellent with true colours and an excellent impression of the size of the rooms and garden (and when my husband saw ... Read Full Review


Comments on Agent Fees

Worth every penny. They certainly go over the extra mile to ensure customer satisfaction.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5/21/2024, 4:02:11 AM by allAgents

Awards won by Matthews Estate Agents

Regional Awards Won by Matthews Estate Agents

Individual Branch Awards

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