Matthew Williams
1.5/5, 8 reviews
13% recommended
29% sales valuation accuracy
43% sales fee satisfaction
0% lettings valuation accuracy
43% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 29% 43% £0 £0
Lettings 0% 43% £900 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 5 0 0 0 0 0 2
Areas covered
Address

41 Belmont Road
Uxbridge
Greater London
UB8 1QT
01895 811 944

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“NO RECCOMENDATION...”

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Feb 21,2019
Minithumbdown
By: 'DS'
Feb 21,2019
0 people found
this helpful
THIS AGENCY IS NOT SERIOUS, YESTERDAY I HAD VIEWING. OF COURSE, FOR AGENT 7 PM IS TOO LATE SO TENANT SHOULD SHOW THIS ONE BEDROOM BUT NOBODY OPEN THE DOOR, I HAD to WAIT 30 MIN BUT NOBODY OPENED THE DOOR AND I BACK TO HOME WITHOUT ...
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Comment on agent fees
NO
Was this helpful? Yes

“You can trust them to handle your tenancy as much ......”

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Apr 26,2017
Minithumbdown
By: 'IZITYEAH?'
Apr 26,2017
4 people found
this helpful
You can trust them to handle your tenancy as much as you can trust a dodgy car salesman. There is a reason this firm is ranked LAST out of the 21 lettings agents in the area. The staff are unprofessional, uneducated and stupid. We had a ...
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Was this helpful? Yes

“I am now having to enter a legal battle with ......”

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Apr 25,2017
Minithumbdown
By: 'Tenant'
Apr 25,2017
5 people found
this helpful
I am now having to enter a legal battle with this agency because they not only 1) terminated my prospective tenancy for nor fault of my own, but they then 2) withheld my deposit and despite agreeing to return the amount to me I have had nothing, ...
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Comment on agent fees
Bad.
Was this helpful? Yes
By: Math
Apr 18, 2018
View all comments (1)
Never trust this They took ur deposit n they not give you house They are scammers ...

“Im not sure what all the bad reviews are about, ......”

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May 18,2016
Minithumbup
By: 'Zoe'
May 18,2016
0 people found
this helpful
Im not sure what all the bad reviews are about, I have been renting from Matthew Williams for near on 5 years and have had nothing but brilliant service and friendly staff. I would recommend Matthew Williams to anyone. Kerri-Ann has been my point of contact ...
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“This estate agents is an absolute joke. Had the misfortune ......”

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Nov 13,2015
Minithumbdown
By: 'LondonUB7'
Nov 13,2015
3 people found
this helpful
This estate agents is an absolute joke. Had the misfortune of dealing with a staff member *who is without doubt the most intimidating, rude, and threatening individual I have ever had dealings with. Do not come to Matthew Williams with any issue in the property, ...
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What agent could do to change your mind?
to not open an establishment in the first place and drop off the face of the earth.
Attached Filesnbsp;
Was this helpful? Yes
By: Margaret Hooker
Feb 11, 2016
View all comments (1)
We are sorry that you feel that your tenancy did not end to your satisfaction. Whilst we have a duty to be fair to our tenants, we also have a duty to our landlords to ensure that the property is given up in the same condition to that which it was taken. It would also be unfair to subsequent tenants to occupy a property that was less than perfect. Therefore we have no option but to complete remedial works and charge the party responsible. It would be unprofessional for us to state the specific ...

“This estate agent is an absolute joke. They will smile ......”

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Dec 30,2014
Minithumbdown
By: 'Yasin'
Dec 30,2014
4 people found
this helpful
This estate agent is an absolute joke. They will smile to your face but as soon as you've left or hung up the phone your concern will descend into the deepest drawer and never looked at again. If something is wrong with your property or ...
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What agent could do to change your mind?
The agent does not respond to request for help, but will tell you they are working on it but nothing has ever happened.
Attached Filesnbsp;
Was this helpful? Yes
By: Margaret Hooker
Feb 11, 2016
View all comments (1)
I am sorry that you feel that your issues were not dealt with promptly. Unfortunately we act as an agent to the landlord. We have to get any work approved by them. Nor can we insist (although we strongly recommend) that a landlord supplies an inventory as it protects them as much as the tenant. We use third parties to complete repairs and are sorry that they did not show at the time stated. If you had called the office, we would have contacted them to establish what the delay was. We must also ...

“Atrocious customer service. On the phone and in person. Rented ......”

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Sep 29,2014
Minithumbdown
By: 'cae'
Sep 29,2014
4 people found
this helpful
Atrocious customer service. On the phone and in person. Rented a flat with them but literally every encounter with them, mistakes have been made on their part. 1. Due to work commitments, we were finding it hard to sign the contract and i made numerous suggestions ...
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What agent could do to change your mind?
Mistakes happen. They're expected. The least they could do is accept it and rectify, not blame someone else and be snipey about it. Or, they can just do their job properly.
Attached Filesnbsp;
Was this helpful? Yes

“Would not recommend this Agent at all, they don't seem ......”

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Mar 21,2014
Minithumbdown
By: 'palisade'
Mar 21,2014
3 people found
this helpful
Would not recommend this Agent at all, they don't seem to be concerned with customer service, replying to queries or basic information sharing. My fiancee and I inquired about three properties in the same area, after sending four emails - all of which were ignored (...
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What agent could do to change your mind?
Never responded to email, did not call back when promised or communicate professionally.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Matthew Williams

Individual Branch Awards


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