• Gail Imms
    Gail Imms
  • Vicky Mansell
    Vicky Mansell
  • Steve Maynard
    Steve Maynard
  • Sarah Glencross
    Sarah Glencross
  • Matthew Swing
    Matthew Swing
Matthew Swing & Partners always aims to be a very different breed of company from the ones currently working in our High Street. Our family-run business offers the latest technology to buy and sell properties.

131 Percy Road
Whitton,Twickenham
Middlesex
TW2 6HT
02087552666

 
www.matthewswing.co.uk Properties for sale
Properties for rent
Dec 14,2017
Minithumbup
Gail Imms
By: 'DittoandDaisy'
Dec 14,2017
0 people found
this helpful
Gail is professional, friendly and most importantly, fair. All interactions have been swift and co-ordinated. As far as agents go, I highly recommend this agency and the lovely people who work here....
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Comment on agent fees
Reasonable and fair.
Was this helpful? Yes
Nov 24,2017
Minithumbup
Vicky Mansell
By: 'LandlordAbroad'
Nov 24,2017
0 people found
this helpful
Having moved to Matthew Swing from a much more corporate agent, the improvement in the service I have received as a landlord has been nothing short of astonishing. Vicky is responsive, proactive and friendly, and I wish I had come to Matthew Swing much sooner....
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Comment on agent fees
The fees at Matthew Swing are similar to other agents, and come with far better service.
Was this helpful? Yes
Sep 03,2017
Minithumbup
Vicky Mansell
Gail Imms
By: 'Sigi'
Sep 03,2017
0 people found
this helpful
Vicky and Gail are always ready to help and are extremely friendly and courteous in their manner. The have an excellent customer service attitude and manner...
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Comment on agent fees
good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Matthew Swing
Gail Imms
By: 'Mike Shinya'
Aug 30,2017
0 people found
this helpful
I believe that Matthew Swing & Partners provided a truly excellent service, in difficult and complex circumstances. I would have no hesitation at all in recommending them to someone else....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 29,2017
Minithumbup
Matthew Swing
Steve Maynard
By: 'Mark Blackwell'
Aug 29,2017
0 people found
this helpful
The pricing was realistic compared to what I researched myself to what houses were being sold for (not what they were being put up for sale), the service was efficient and friendly but very professional. It was not a normal purchase as one house was being sold but 2 being bought but still did not seem to cause MSP any issues....
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Comment on agent fees
Good value for the service provided.
Was this helpful? Yes
Aug 28,2017
Minithumbdown
Vicky Mansell
Gail Imms
By: 'Ghatora01'
Aug 28,2017
0 people found
this helpful
Both Vicky and Gail have always provided a professional service from finding the right tenants to transferring prompt payments of rent on time. I would recommend Matthew swing and partners to anyone wanting to let a property out....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2017
Minithumbup
Vicky Mansell
By: 'Mr S'
Aug 26,2017
0 people found
this helpful
Great ability to resolve landlord/tenant issues in an effective and efficient manner. Highly responsive to emails and proactive in reaching out to the landlord when necessary. Takes responsibility for managing the property with minimal landlord involvement. An absolute pleasure to work with!...
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Comment on agent fees
Good value for money considering the work they undertake on behalf of the landlord.
Was this helpful? Yes
Aug 25,2017
Minithumbup
Steve Maynard
Matthew Swing
By: 'John Mills'
Aug 25,2017
0 people found
this helpful
I recently sold my flat through Matthew Swing having leased the property through them previously. Steve and Matt were amazing and their professionalism through the whole process from valuation to completion was second to none. Would definitely recommend Matthew Swing to anyone who is looking to sell or lease their property....
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Comment on agent fees
The fees were very reasonable compared to other local companies
Was this helpful? Yes
Aug 25,2017
Minithumbup
Vicky Mansell
Gail Imms
By: 'Robert'
Aug 25,2017
0 people found
this helpful
Very good agency, close and good communication. Been a tenant with them for 6 months and got all our questions answered and problems solved. Recommend to anyone as they are very proffessionals...
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Comment on agent fees
Good average fees for tenants
Was this helpful? Yes
By: Vicky Mansell
Aug 25, 2017
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Thank you Robert I am glad that we was able to help you find a property and assist you through the lettings process, even though you only let with us for a short time. Good luck with everything. ...
Aug 25,2017
Minithumbup
By: 'Raj Matharu'
Aug 25,2017
0 people found
this helpful
great agent, use them for all my properties and they go above and beyond on their service and customer interaction....
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Comment on agent fees
the fees which Matthew are reasonable and am happy with them
Was this helpful? Yes
Aug 24,2017
Minithumbup
Gail Imms
Vicky Mansell
By: 'ACT'
Aug 24,2017
1 people found
this helpful
We have engaged other letting agents in the past and, without doubt, this company puts them to shame. Matthew Swing & Partners actually do what they say they will do, unlike others. They contact us when necessary to keep us informed, return our calls, show active willingness to help and generally go the extra mile. On top of this, they are always courteous....
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Comment on agent fees
The fees are competitive.
Was this helpful? Yes
By: Vicky
Aug 24, 2017
View all comments (1)
Thank you so much for your kind words, and pleased that we are able to ensure that the process of Lettings has been smooth for you. ...
Jul 26,2017
Minithumbup
Vicky Mansell
Gail Imms
By: 'RS2017'
Jul 26,2017
1 people found
this helpful
As a landlord with a modest portfolio, I have invested a considerable amount of time evaluating letting agents. Matthew Swing & Partners in my opinion have demonstrated themselves as a premier letting agent. I have witness nothing but consistent quality in the service they offer. From screening candidates, arranging viewings and ensuring that inventory and due diligence is completed - my letting has always been handled in an exemplary manner. Special recognition to Vicky Mansell and Gail Im...
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Comment on agent fees
Very reasonable considering the level of service offered.
Was this helpful? Yes
By: Vicky Mansell
Jul 26, 2017
View all comments (1)
Thank you for your review, I am glad that we have been able to help you with your current let. ...
Jul 14,2017
Minithumbup
Steve Maynard
By: 'Brian and Annie'
Jul 14,2017
0 people found
this helpful
It is said that moving is one of the most stressful events in life and certainly we found this to be true. If it were not for the efficient, thoughtful and kind attention of the staff at Mattew Swing ,especially Steve we would not now be enjoying our retirement in beautiful West Cork. We wish you every success for the future and again thank you very much indeed. Brian and Annie....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 03,2017
Minithumbup
Matthew Swing
Steve Maynard
By: 'Sarah Smith'
Apr 03,2017
0 people found
this helpful
I recently brought my first property through Matthew Swing and Partners and have to say had a fantastic experience. Matt and Steve helped me through the whole process brilliantly which was great as being a first time buyer my knowledge of buying a property was limited. I would recommend them to all first time buyers....
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Matthew Swing
Steve Maynard
By: 'Stuart'
Mar 17,2017
2 people found
this helpful
It's been a pleasure dealing with Matthew Swing and Partners, I received excellent advice from Matt on dealing with our difficult situation, and when I was able to instruct them on the sale it took Steve just a single open house day to receive multiple excellent offers. We accepted an offer over our asking price just 3 days after the property went on the market. Steve kept me up to date at every step and two months later the sale was complete. I recommend anyone who is considering selling their...
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Comment on agent fees
Good
Was this helpful? Yes
By: Matthew Swing
Mar 22, 2017
View all comments (1)
Hi Stuart Thank you for your kind words. We are very glad we have managed to help you deal with your tricky situation and see it all through to a successful completion. Matt ...
Mar 09,2017
Minithumbup
Vicky Mansell
Gail Imms
By: 'Ash'
Mar 09,2017
0 people found
this helpful
Vicky has professionally fully managed a property for me for over 3 years sourcing suitable tenants , dealing with repairs and management company issues in a timely cost effective manner. Gail has on numerous occasion handled rental renewals successfully for both tenant and landlord ( me). Acting as a good negotiator for all parties....
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Comment on agent fees
good
Was this helpful? Yes
By: Gail Imms
Mar 09, 2017
View all comments (1)
Thanks very much for your review Ash, it's always a pleasure dealing with you and great to be appreciated. ...
Mar 09,2017
Minithumbup
Vicky Mansell
By: 'John Mills'
Mar 09,2017
0 people found
this helpful
I have leased my property in Feltham through Matthew Swing for a number of years. Throughout this time I have found Matthew Swing to be extremely professional in all dealings. I fully trust their process for finding and vetting tenants. I've found any issues that have developed, Mathew Swing have managed and resolved in a timely manner. Over the years I have mainly dealt with Vicky Mansell whom is fantastic and is very upfront and honest in all aspects making it easy to develop a great working...
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Was this helpful? Yes
By: Vicky Mansell
Mar 09, 2017
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Thank you for your kind words John. We are very happy to help and delighted that you are pleased with the service you have received. ...
Mar 07,2017
Minithumbup
Matthew Swing
Steve Maynard
By: 'Mark H'
Mar 07,2017
2 people found
this helpful
I can't recommend Matthew Swing & Partners highly enough. Whilst it took a long time to complete our transaction this was nothing to do with Matthew Swing (indeed other agents who had let me down when I tried to sell in the past came back to haunt me elsewhere in our chain). From the start to the finish I always felt Matt and Steve were looking after us and potential buyers first and foremost and if they did this it would mean a win for all concerned and of course their well deserved fee wou...
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Comment on agent fees
If I start to add up the time spent on our transaction I think Matt deserved every penny of the fee. If you want to sell, Matt and the team will make it happen and the fee I was charged proved really good value to me.
Was this helpful? Yes
By: Steve Maynard
Mar 07, 2017
View all comments (1)
Hi Mark, thanks for your review and your kind words. it was a pleasure dealing with yourself and all of us here at Matthew Swing & Partners wish you the best of luck in your new home. ...
Feb 10,2017
Minithumbup
Matthew Swing
Steve Maynard
By: 'Brian'
Feb 10,2017
2 people found
this helpful
We have used this estate agency to sell our house and soon after used them again to sell one we had inherited. They have exceptionally low fees and do not tie us to a timed contract. They work particularly hard to ensure a sale. Larger agencies do not have the same imperative because they have many properties on their files. We would highly recommended them to others....
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Comment on agent fees
Exceptionally low fees with no contract period.
Was this helpful? Yes
By: Steve Maynard
Feb 15, 2017
View all comments (1)
Thank you, Brian. it was a pleasure dealing with you for the 2nd time. It's always a privilege to deal with yourself and I wish you and Geraldine the best of luck in your new home. ...
Feb 03,2017
Minithumbup
Gail Imms
Vicky Mansell
By: 'Happy landlord'
Feb 03,2017
0 people found
this helpful
I've been letting a property in Twickenham with Matthew Swing & Partners for several years and have found them to be helpful and proactive, both in managing administrative affairs and any issues that arise, helpfully supporting both myself and my tenants....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Jan 04,2017
Minithumbup
By: 'B Rickerby'
Jan 04,2017
1 people found
this helpful
I have bought a rental property through Matthew Swing last year and they have been managing it for me ever since. I have found them professional, curtious and reachable for any request I have had. I would recommend them to any prospective landlords....
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Was this helpful? Yes
Feb 04,2016
Minithumbup
By: 'AM'
Feb 04,2016
0 people found
this helpful
We have been very happy with the professional, honest and polite manner that Vicky has shown marketing our property. Her communication and reactivity was excellent; We are happy to recommend Matthew Swing and Partners...
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Comment on agent fees
Correct
Was this helpful? Yes
Jun 30,2015
Minithumbup
Matthew Swing
By: 'Becky and Bill'
Jun 30,2015
1 people found
this helpful
We bought our property in Whitton through Matthew Swing & Partners back in 2007 and decided following such good service to sell through them also. We completed on our sale last week and have to say that they have been absolutely brilliant throughout the whole sale, from start to finish. They are very easy to contact, work quickly and are very honest. A brilliant local estate agent firm. Definitely head and shoulders above some of the larger firms available. We really can't recommend them hig...
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Was this helpful? Yes
Jun 03,2013
Minithumbup
By: 'David Long'
Jun 03,2013
1 people found
this helpful
Having been on the market with a competitor for five months we were beginning to think we would not move. We had a few viewings, very little feedback and not really any advice on what to do next. Throughout this marketing period Darren from Matthew Swing kept in touch asking how it was going and advising us along the way. So we decided to give Darren and his team a go. Viewing numbers were very good, with constructive feedback. The team at Matthew Swing were always communicating with us so w...
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Was this helpful? Yes
Feb 24,2011
Minithumbup
By: 'betsy2'
Feb 24,2011
0 people found
this helpful
I was looking to rent a property for the first time towards the end of last year, I registered with Lettings in Feltham and soon found a property that was ideal. I was kept informed throughout the process and was amazed at how quickly it was before we moved in to our new home. A really great service was provided, which made everything hassle free....
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Was this helpful? Yes
Jan 31,2011
Minithumbup
By: 'Very Happy Vendor.'
Jan 31,2011
1 people found
this helpful
I was on the market for over 6 months trying to sell my property using other agents within my local area but without success until I met with Matthew Swing, Matthew's straight talking and knowledge of the local area was refeshing and gave us an emense lift after 6 months of estate agent lies and promises. Matthew promised and delivered exactly what he said, we were kept up to date with everything from offers viewings feedback until we exchanged contracts within 6 weeks. If your thinking of selli...
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Was this helpful? Yes
Jan 29,2011
Minithumbup
By: 'piredale'
Jan 29,2011
0 people found
this helpful
Matthew Swing and Partners have been managing the rental of a property I own in the Whitton area for 18 months now and I would like to commend them for their very professional manner, excellent communication and hassle free approach. I have had no problems during this time and would highly recommend them....
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Was this helpful? Yes
Dec 22,2010
Minithumbdown
By: 'ShutMatthewSwingDOWN!'
Dec 22,2010
1 people found
this helpful
Matthew Swing and Partners on Whitton High Street should be put out of business. If you sign a tenancy agreement with this company beware! You will be overcharged for everything and screwed around with charges which are not listed in your tenancy agreemeent. I would highly recommend that you avoid this agency. If someone moves out during the tenancy, you will be charged even though the charges should fall onto the shoulders of the person moving into the house in your place. If your entire househ...
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Was this helpful? Yes
By: smith
Aug 25, 2011
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I agree that this agency should be put out of business, they are so rude and agresive and if you sign a tenancy agreement with this company beware. ...
Dec 03,2010
Minithumbdown
By: 'cinderella'
Dec 03,2010
0 people found
this helpful
Rude and arrogant salesmen!! Will do anything for a sale even if it means putting their prospective buyers into unsuitable properties and pushing them for a sale. Very uncomfortable to deal with....
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Was this helpful? Yes
By: Phil
Aug 17, 2011
View all comments (2)
I totaly agree with your comments, so rude and arrogant and my advise to all is please do not use them. ...
Areas covered
  • TW2
  • Whitton
  • TW3
  • Hounslow
  • TW4
  • Isleworth
  • TW7
  • Hanworth
  • TW13
  • TW5

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 1 3 1 9 0 2 0 1 1

Job vacancies

Please see a list of jobs available

Agent Fees

Tenant Lettings Fees
For Matthew Swing and Partners to put forward an offer we will require an application charge totalling a maximum of two weeks rent plus £42.00 per person (£35.00+vat) to cover the reference charge.
**PLEASE NOTE: This application charge is not refundable should you decide to withdraw from the application or your references prove to be unsatisfactory.
• Individual References £42.00 PER PERSON (£35.00 +vat )
• Guarantor References £42.00 PER PERSON (£35.00 + vat)
• Company Reference £60.00 (£50.00 + vat)
• Tenancy Agreement £150.00 per Tenancy (£125.00 + vat)
• Guarantor Agreement £36.00 per Guarantor (£30.00+vat)
• Inventory Check In Fee £ (optional should the Landlord request this) –
Please ask for an approximate cost for this as the cost varies for property size / furnishing

Deposit
• Our standard practise is to take 1 and ½ months rent as a security deposit. This may be increased to 2 months if you have pets or any other special conditions (subject to the Landlords decision).

Additional Fees may be incurred during or following the Tenancy. Fees may also apply if you wish to terminate your Tenancy early. Please request a copy of our guidance notes, which detail a full breakdown of these fees dependent on individual circumstances.

Last updated at 3:09 PM 01/02/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:09 PM 01/02/2017 by allAgents
Gail Imms Gail Imms
Owner
9 reviews

About Gail No description set View full profile
Vicky Mansell Vicky Mansell
Lettings Manager
10 reviews

About Vicky I started working for Matthew Swing and Partners in 2009, as the Property Manager/Admin Assistant. In 2013 I became the branch Lettings Negotiator, during this time I also started studying for my ARL View full profile
Steve Maynard Steve Maynard
Sales Manager
7 reviews

About Steve I was given my first opportunity in this industry at the tender age of 19 under the government apprenticeship scheme. After 6 years of learning the business and putting in the hard work needed to suc View full profile
Sarah Glencross Sarah Glencross
Administrator
0 reviews

About Sarah No description set View full profile
Matthew Swing Matthew Swing
Owner
8 reviews

About Matthew No description set View full profile

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