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    Matt Biggin
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    David Heales
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    Kay Alzate
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    Craig Arnold
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    Steve Griffin
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    Jake
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Nov 07,2014
Minithumbup
By:
Nov 07,2014
Featured Review
0 people found
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After 9 months with another estate agent, who we felt did not try to push the sale of our property, we decided to change agents and we chose Matthew James Property Services. Matt came out and discussed the options of selling the property with us. Once everything was agreed, up went their board and within the first week we had a buyer, the sold sign went up but unfortunately this fell through. So started the journey again for another buyer, again within 2 weeks we had another potential buyer,...
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Comment on agent fees
The one good thing with how you do your fees is that you know from day one how much it will be. None of this certain percentage of the selling price.
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May 18,2013
Minithumbup
By:
May 18,2013
Featured Review
0 people found
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Matthew James property services was an excellent experience for us, Matt and Dave could not have been any more helpful towards us in selling our property, they dealt with all of the viewing\'s, always gave us at least 24 hours notice, and kept us informed at all times. When we did accept an offer on our property, Matt and Dave kept us informed on what process we needed to do and what are buyer was doing. Our solicitors did not keep us informed on any progress or what stage we were out, but Mat...
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Nov 22,2013
Minithumbup
By:
Nov 22,2013
Featured Review
0 people found
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I was very disappointed with estate agents by the time I contacted Matthew James Property Services. My property had been up for sale for quite some time and no one had been particularly proactive. From the minute I met Matt I liked him and knew that we would have a good rapport - something which I think is important in such dealings. Matt and Dave accompany all viewings and are extremely flexible - the customer really does come first with them. They also allowed me to have input with the adv...
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Mar 28,2014
Minithumbup
By:
Mar 28,2014
Featured Review
1 people found
this helpful
We recently sold our house through Matthew James Property Services and we cannot praise the team highly enough. Matt sold our house same day it went onto the market - Amazing! The chain we were involved in actually took quite a while to complete, this was due to our 1st onward purchase falling through and various problems in other parts of the chain. During the whole time, Matt, David and Kay were in constant contact with us, keeping us updated with any progress and chasing up the issues in ...
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Feb 09,2015
Minithumbup
By:
Feb 09,2015
Featured Review
0 people found
this helpful
My partner and I were first time buyers when we bought our house from Matthew James so we were a little nervous on how the process went! Initially Dave invited us to look round a property which fit our needs. He was really down to earth and it was a very relaxed viewing, with plenty of time to ourselves to look round the property! He was very honest about the property and even give us ideas of what we could do with it! From submitting our offer, Dave made sure he kept us completely up to date. O...
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Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
We brought via this company last year. So helpful and understanding when we had issues with selling our property. Would 100% recommend thsee of you're thinking of selling of buying....
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Oct 16,2016
Minithumbup
By:
Oct 16,2016
0 people found
this helpful
This is the first time I have used Matthew James and I would recommend them anytime. They provide an excellent service from start to finish. Really helpful and friendly staff. Highly recommended....
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Comment on agent fees
Good
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Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
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I have several rental properties fully managed by Matthew James Property services. I have always felt confident in their ability to manage the properties. They work hard to ensure that the properties are occupied at all times. Are very prompt in dealing with any problems that arise from time to time and always kept fully up to date with proceeding. I can highly recommend them....
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Comment on agent fees
I think the fees are transparent and reasonable
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
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As a Sales Manager of an Estate Agent, I have to deal with other agents on a daily basis and sometimes this can be a nightmare. However Matt at Matthew James has been a pleasure to deal with, always able to answer the phone and always on hand to help out when needed. I would recommend this agent for any aspect of buying or selling....
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
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I have used Matthew James for 5 years now, they are fantastic, minimal fuss and extremely competitively priced. For my rental property they manage perfectly and are always happy to help when needed, their staff are friendly and always take time to deal with any issues if they need to. I would highly recommend above all other agents I have used....
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Comment on agent fees
Very Good and competitive.
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
1 people found
this helpful
I bought a fantastic rental property last year through Matthew James... Matt & Dave helped me all the way through the process of the purchase which can be a potentially stressful time... and all went to plan... The lettings manager Steve Griffin then successfully took on the existing tenancy with great skill & professionalism... & everything has been running fine since!. No problems... I would recommend this company to every landlord I know... My tenants are also v happy... Phones ar...
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Comment on agent fees
The fees are very competitive... In fact much better than other agents in Coventry...
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Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
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Well what can I say matt & dave pure professionals helped me through my purchase and also guided me through my sale as my other agent was of no help truly truly great people can't sing their praises enough have gave cards out to friends and family .only use the best from now on Matthew james you're the one for me .Thanks guys xxx...
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Comment on agent fees
These guys never charged me .The best
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Jan 20,2016
Minithumbup
By:
Jan 20,2016
0 people found
this helpful
Have used MJPS now for several years and have had mostly good service and support. They are a competent agent who usually deal with issues to conclusion and closure. At all times obliging and helpful. I would recommend....
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Comment on agent fees
Agent fees are good value and worthwhile.
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Nov 07,2015
Minithumbup
By:
Nov 07,2015
0 people found
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Steve, Craig and Jake have always been extremely prompt at dealing with enquiries since our first contact with them. We tried three different agents in Coventry and found this the most proactive. The boiler broke down again recently and they have excelled as the go between from us to tenant following up calls to all parties. Currently looking for another property and will definitely let them manage that too....
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Comment on agent fees
A great deal!
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Nov 05,2015
Minithumbup
By:
Nov 05,2015
0 people found
this helpful
Matthew James has let our property for us for just under a year. Their service has been extremely professional and we have always felt confident in their ability to manage the property and provide good service to ourselves as well as the tenants. We chose a fully managed package to reduce the stress on ourselves and feel we are getting good value. Matthew James has always been very transparent about their fees and we have had no surprises or unexpected costs. Their staff are friendly and attenti...
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Comment on agent fees
I can only comment on the fees for the landlord, but I have felt that their fees have been fair so far. They have been clear and transparent in all communications about what their fees are and we haven't felt cheated at any point by an unexpected fee.
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Nov 05,2015
Minithumbup
By:
Nov 05,2015
0 people found
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Mathew James (formerly Abode) have been managing our properties for a number of years now, from the initial purchase. They work hard to ensure that the property is occupied at all times and are always extremely helpful in dealing with any problems that may arise from time to time. They are very professional and I can highly recommend them....
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Comment on agent fees
I think the fees are competitive and I'm happy with them.
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Oct 31,2015
Minithumbup
By:
Oct 31,2015
0 people found
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I have dealt with Mathew James estate agent on several occasions over my years as a landlord and to be honest I have had positive results on every occasion.. I would not hesitate to recommend these guys to look after my property needs....
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Comment on agent fees
Fees very reasonable
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Jul 31,2015
Minithumbup
By:
Jul 31,2015
0 people found
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I would definitely recommend matthew james estate agent they have been absolutely fantastic from beginning to end. They have also made selling our property stress free and I can't thank them enough for what they have done...
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Apr 13,2015
Minithumbup
By:
Apr 13,2015
0 people found
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An excellent service from start, to, and beyond completion. Fantastic customer service, going above and beyond to make the process as smooth as possible. Many thanks....
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Mar 23,2015
Minithumbup
By:
Mar 23,2015
0 people found
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Very very helpful and accomodating! Ensured a fast and smooth purchase, would recommend. I should also mention the aftercare after completion of property was very good!...
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Feb 25,2015
Minithumbup
By:
Feb 25,2015
0 people found
this helpful
Matthew James Property Services, and in particular Dave, have been absolutely fantastic throughout the purchase of our new property. I would highly recommend to anyone....
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Feb 01,2015
Minithumbup
By:
Feb 01,2015
0 people found
this helpful
Matthew James Property Services spent a lot of time and effort to push through our house sale. They kept us in the loop with every part of the sale and although the process took a very long time, they always were available to discuss our options and calm our concerns. Matt was a real help in liaising with our conveyancing team to complete the paper work and guided us through to completion. Much appreciated and would recommend to anyone....
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Jan 06,2015
Minithumbup
By:
Jan 06,2015
0 people found
this helpful
The team at Matthew James offer a friendly service and are very good value. I own a property in Coventry, but live in Yorkshire. I have to be able to rely on the letting agency to look after my interests and I am pleased to say they always do. I am delighted to have this opportunity to recommend them....
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Dec 26,2014
Minithumbup
By:
Dec 26,2014
0 people found
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The agents have been useful in several ways; contacting me to discuss the tenant's wishes, and advising on how to respond, contacting me when there are problems, such as plumbing, and arranging for quotations and work to be done at a reasonable rate. They have taken much of the stress and strain out of letting....
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Comment on agent fees
The fees seem competitive.
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Dec 23,2014
Minithumbup
By:
Dec 23,2014
0 people found
this helpful
After switching agents to Matthew James Property Services, a new tenant was found within 2 days of the advert going out. I was kept fully up to date with proceedings, and have had works carried out to improve the property, that were organised and completed quickly by them. After being with 4 other agents in Coventry, Matthew James Property Services are clearly out to ensure that you get the service that you expect from a letting agent. Would highly recommend....
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Dec 21,2014
Minithumbup
By:
Dec 21,2014
0 people found
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Matthew James (at the time, Abode) were recommended to me when I was looking to let my property and I have found their service clear, efficient and professional in all of our dealings....
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Comment on agent fees
Flexible scheme presented to me which met my needs.
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Nov 17,2014
Minithumbup
By:
Nov 17,2014
0 people found
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Very helpful team at Matthew James, they were happy to deal with any queries, chased up any outstanding issues and made the process a lot easier. Would be happy to recommend...
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Jun 05,2014
Minithumbup
By:
Jun 05,2014
0 people found
this helpful
I could not fault Matthew James Property Services at all . I would recommend them to anyone who is thinking of selling their property .. With selling my property solely on my own and going through paperwork and viewings , I was given as much help ,advice and updates to keep me firmly on the ground . I found that they did what you would expect from an agent and excelled . Thanks Matt, Dave and Kay...
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Jun 01,2014
Minithumbup
By:
Jun 01,2014
0 people found
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Very happy we made the right choice with Matthew James. Both Matt and Dave were really flexible and got us the price we wanted for the sale of our property. Have already recommended to friends....
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May 11,2014
Minithumbup
By:
May 11,2014
0 people found
this helpful
Matthew James were very straightforward and helpful to deal with in selling our property. We had a steady stream of viewings and found them to be personable, down to earth and matched prospective buyers well to our property. The house took 7 months to sell and although we dual marketed with other agents during this period we kept with Matthew James the whole time and it was them that secured us a sale and brought by far the most viewings over all. Dave Heales looked after our sale and we felt...
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Apr 02,2014
Minithumbup
By:
Apr 02,2014
0 people found
this helpful
Matt Biggins and David Beales were excellent in the handling of my property and any of my business. They kept me informed every step of the way and there choice of solicitor was excellent. Matt and David were also helpful in any of the form filling that had to be done. If any one wants good agents they cannot do any better than Matt and David. Jean Luckett...
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Apr 02,2014
Minithumbup
By:
Apr 02,2014
0 people found
this helpful
Matthew James Estate Agent was recommended to me by a friend at work when I was complaining to her about the service of some other estate agents we had been in contact with. She said that they were really helpful and Matt made himself available whenever you needed to speak to him whether it be a weekend or late evening, they were also competitive on price. I found this to be the case for myself, we spent many Sunday evenings talking to Matt, whether it was negotiating the sale of our house or hi...
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Mar 28,2014
Minithumbup
By:
Mar 28,2014
0 people found
this helpful
I can\'t thank Matt and Dave enough for the smooth and painless sale of our property. Throughout the whole process they were professional, whilst extremely friendly in their approach. People say moving house is a stressful affair, but they help make it appear easy. I would have no hesitation in using them again and would certainly recommend them to others....
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Mar 17,2014
Minithumbup
By:
Mar 17,2014
0 people found
this helpful
Professional, hardworking - a complete determination to sell houses. Succeeded where other agents had failed. Can't speak highly of Matt and Dave....
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Nov 27,2013
Minithumbup
By:
Nov 27,2013
0 people found
this helpful
Would highly recommend this company kept us well informed through our purchase very nice guys would definitely use them again in the future...
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Areas covered
  • CV1
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7
  • CV8



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Complaints Procedure

All complaints to be given in writing to Matt Biggin, Partner, Matthew James Property Services, 24a Warwick Row, Coventry, CV1 1EY or emailed to matt@matthewjames.uk.com.
Last updated at 1:00 AM 01/01/1970 by
Matt Biggin - no image available Matt Biggin
Partner
40 reviews

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David Heales - no image available David Heales
Partner
21 reviews

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Kay  Alzate - no image available Kay Alzate
Independent Financial Advisor
2 reviews

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Craig Arnold - no image available Craig Arnold
Partner
4 reviews

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Steve Griffin - upload your photo Steve Griffin
9 reviews

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Jake  - upload your photo Jake
7 reviews

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