Martyn Gerrard
2.9/5, 73 reviews
48% recommended
67% sales valuation accuracy
77% sales fee satisfaction
Buying or Selling a home can often be a daunting and frustrating task.At Martyn Gerrard we work hard to make this easier, and aim to guide you along the simplest path. show more Buying or Selling a home can often be a daunting and frustrating task.
At Martyn Gerrard we work hard to make this easier, and aim to guide you along the simplest path.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 67% 77% £372,000 £750,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 3 13 19 7 6 8 1 3 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Unprofessional and Conmen...”

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Oct 16,2020
Minithumbdown
By: 'Giles'
Oct 16,2020
0 people found
this helpful
I first contacted the Martyn Gerrard East Finchley (N2) office around July to request them to sell my flat as part of a dual agency agreement. The start of this (the first 6 weeks) seemed to go ok with some viewings lined up. After this it ...
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“Avoid at all costs...”

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Aug 19,2020
Minithumbdown
By: 'Simon Edholm'
Aug 19,2020
1 people found
this helpful
We rented the property through Martyn Gerrard, the experience up to move in was pretty poor but the standard of London estate agents. Slow with contract and responding to anything. When things got really bad was when we moved in, we were provided with one ...
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“Truly terrible experience...”

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Aug 19,2020
Minithumbdown
By: 'Mariana Callejas'
Aug 19,2020
2 people found
this helpful
Truly terrible experience, they pay for good reviews on google and I regret not checking reviews before signing up with them. Leaving the property was a nightmare, they were trying to make me sign a new contract for more money in the middle of the ...
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“As a tenant, I'm happy with the service that ......”

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Aug 01,2020
Minithumbup
By: 'Perry khatri'
Aug 01,2020
0 people found
this helpful
As a tenant, I'm happy with the service that I have received from the Martyn Gerrard agent, and special thanks to Damla Boztas MARLA for her efforts in solving issues that we had....
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“Worst agency I've ever dealt with...”

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Jul 27,2020
Minithumbdown
By: 'S F'
Jul 27,2020
1 people found
this helpful
Worse agency I've ever dealt with! First of all I asked a couple of times the agent if the flat was managed by the agency receiving an affermative answer. We had positive past experience with another agency and preferred not to deal with landlords. Turns ...
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“AVOID AT ALL COSTS....”

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Jul 22,2020
Minithumbdown
By: 'Phoebe Court'
Jul 22,2020
2 people found
this helpful
AVOID AT ALL COSTS. As a student tenant, me and two other students rented from MG and are considering going to court with them. For 8 months they’ve failed to show us contracts for the house we’ve been staying in, stating they needed security ...
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“Employee asked inappropriate questions and wouldn’t leave....”

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Jul 19,2020
Minithumbdown
By: 'Michelle Petersen'
Jul 19,2020
2 people found
this helpful
An employee came around for a quick evaluation and wouldn’t leave despite guests being present. He also took advantage of my incredibly elderly father to ask highly personal and inappropriate questions about our financial status and incoming money, as well as my mother’s ...
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“Martin Gerrard helped us sell our property in Southgate...”

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Jun 22,2020
Minithumbup
By: 'CD'
Jun 22,2020
0 people found
this helpful
Martin Gerrard helped us sell our property in a very supportive way. Because of their marketing and knowledge of their clients’ needs and wants, we got an offer within a week of the house being on the market. As well as the usual time lapse ...
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“Unbelievably bad and unresponsive property management...”

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May 08,2020
Minithumbdown
By: 'Ellen Hallsworth'
May 08,2020
2 people found
this helpful
We used Martyn Gerrard to let and manage our property when we moved abroad. We had a good experience with the letting process and with the management service for the first year, and our first tenants were happy. Over the past year though, the service ...
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“Great service from Jenna, absolute pleasure t......”

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Mar 17,2020
Minithumbup
By: 'Julie Hopwood'
Mar 17,2020
0 people found
this helpful
Great service from Jenna, absolute pleasure to work with. She was extremely helpful and efficient throughout the whole sales process. I would happily recommend using Jenna!...
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“Tyler, the best agent...”

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Mar 16,2020
Minithumbup
By: 'Mariana Dumitrascu'
Mar 16,2020
0 people found
this helpful
Before I met Tyler , I believed that all agents are evil and they don't think at tenants. Tyler is amazing. He helped me with the paper even at 22.00 on his day off. He answered to all my questions and some of them , believe they were ...
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“Sergio was brilliant, very helpful he helped ......”

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Feb 24,2020
Minithumbup
By: 'Gabriela Basha'
Feb 24,2020
0 people found
this helpful
Sergio was brilliant, very helpful he helped us to find flat quickly and easy! Me and my husband we thank him very much!!...
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“HOUSE SOLD...”

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Feb 02,2020
Minithumbup
By: 'Andrew CRASE'
Feb 02,2020
0 people found
this helpful
You might be searching for a new home but you do not need to search for an excellent estate agent. It's Martyn Gerrard. Stewart and Kyri have excelled in providing a friendly, empathetic and personal service. I have not been regarded as a mere client. ...
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“Friendly getting you in, hell when you move!...”

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Dec 02,2019
Minithumbdown
By: 'HP'
Dec 02,2019
2 people found
this helpful
Friendly getting you in, hell when you move out! We had a great experience moving in with Martyn Gerrard - they were fast, friendly and when the landlord was delayed signing the contract they were very accommodating and let us store our belongings in their ...
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“Scam Artists.Scammed me out of more than £10......”

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Sep 13,2019
Minithumbdown
By: 'Mark'
Sep 13,2019
3 people found
this helpful
Scam Artists. Scammed me out of more than £1000 on break clause fees. In person the agent asked if I would agree to sign up to a longer tenancy but with a break clause even though I wanted a shorter tenancy. I agreed only because he ...
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By: Mike
Oct 29, 2019
View all comments (1)
They have a very long history for doing this. I know of 3 other tenants who have also been fleeced. The issue lies in their commission charges to the landlord. I understand the clause makes reference to a recoup of charges (“...up to 12%...). I also understand that when you question it, they respond with case history showing their success at court. I think this is a scare tactic. ...

“Avoid at all costs! Utterly appalling, this i......”

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Aug 13,2019
Minithumbdown
By: 'yasmin hull'
Aug 13,2019
4 people found
this helpful
Avoid at all costs! Utterly appalling, this is the worst estate agent we have ever dealt with and was a traumatic experience. There was no transparency, heavy delays, no follow-ups, bad communication, no morals or ethics in the way they acted. Unprofessional agency full of ...
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“I’ve be had such great help from Martyn Gerra......”

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Aug 01,2019
Minithumbup
By: 'Rita Jaswal'
Aug 01,2019
0 people found
this helpful
I’ve be had such great help from Martyn Gerrard. Especially Tyler he’s such a star! Thank you for your help Tyler :-)...
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“ABSOLUTELY HORRIBLE EXPERIENCE...”

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Jul 22,2019
Minithumbdown
By: 'Raphael Kopel'
Jul 22,2019
3 people found
this helpful
ABSOLUTELY HORRIBLE EXPERIENCE It's been a few months that I'm supposed to write this but I hesitated a little as the last time I wrote a bad review about another estate agent they ended up buying numerous fake google reviews to bury my one down ...
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“PLEASE AVOID...”

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Jul 08,2019
Minithumbdown
By: 'E Lz'
Jul 08,2019
1 people found
this helpful
PLEASE READ: Very unprofessional, canoodle with landlords to try and make a maximum profit possible off tenants. My boiler has not worked since the beginning of the tenancy resulting in my baby, teenage son, and partner all falling ill throughout the winter months. although this ...
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“Be careful, watch the fees they charging, use......”

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Jun 20,2019
Minithumbdown
By: 'Arvy'
Jun 20,2019
1 people found
this helpful
Be careful, watch the fees they charging, used to be trusted agency, now seems downhill. I gave them flat to rent, was all good, tenant stayed over the year, but after we applied rolling contract as tenants werent sure on move out date. Gerards sent ...
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“Customer Review...”

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May 09,2019
Minithumbup
By: 'Simone'
May 09,2019
0 people found
this helpful
Ellena Andrea has been very supportive and helpful throughout our tenancy. She always responds promptly to any of our requests and deals with any issue in a highly professional and efficient manner. Thank you Ellena....
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“Excellent service and support...”

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Apr 18,2019
Minithumbup
By: 'JMA'
Apr 18,2019
0 people found
this helpful
Richardo has been excellent throughout the process of our flat search. From finding us our perfect property by carefully listening to our requirements and budget, through to being constantly patient and clear about all the admin required. He has always been available to patiently answer ...
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“Freehold purchase quote...”

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Apr 11,2019
Minithumbdown
By: 'A.M.'
Apr 11,2019
1 people found
this helpful
Have attempted to contact MG by telephone and been told that the person responsible for Freehold quotes would call me back. She never did. Several emails have also been sent with no response. Bitterly disappointing....
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Comment on agent fees
N/A
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By: Guy Parker-Dennison
Jun 24, 2019
View all comments (1)
We have had a similar issue with Martyn Gerrard Block Management as has our neighbour when we both tried to contact their office regarding a licence for alterations and extending the lease on our property. When we ring the office they claim the lady dealing with it is out and will get back to us (she never does) or when she is in she says she cant get hold of the freeholder. Whats even more frustrating is the freeholder company is registered at the same address as their office and has the same b ...

“Friendly and knowledgeable...”

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Apr 10,2019
Minithumbup
By: 'Alison K'
Apr 10,2019
0 people found
this helpful
Carter has been helping me to find a property and has gone above and beyond to assist me. He has paid attention to my requirements and showed me relevant properties. I recommend Carter for his helpful manner and professional attitude....
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Comment on agent fees
Fees as expected
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“Very Professional and helpful...”

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Apr 01,2019
Minithumbup
By: 'Michelle'
Apr 01,2019
0 people found
this helpful
Elijah Williams was very helpful during my search to rent a property. I couldn't recommend him enough, very friendly and professional....
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Comment on agent fees
Good
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“Customer service...”

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Feb 05,2019
Minithumbup
By: 'Melania'
Feb 05,2019
0 people found
this helpful
Ellena Andrea is a star and I'm very grateful to have her as my poc for MG. She's professional, fast to come back and always prompt to solve any issue....
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“Excellent Service...”

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Dec 04,2018
Minithumbup
By: 'Lisa'
Dec 04,2018
0 people found
this helpful
Ellena Andrea has been an excellent property manager. She is very responsive and has any issue addressed quickly! She has been a pleasure to work with....
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“Excellent customer service...”

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Dec 03,2018
Minithumbup
By: 'Stefan and Cecilia'
Dec 03,2018
0 people found
this helpful
Ellena was really helpful and proactive. She explaexplained us what we have to do and was so polite and prompt. We are really graceful for all her help...
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“Saved the deal at the last minute...”

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Nov 22,2018
Minithumbup
By: 'Iven'
Nov 22,2018
0 people found
this helpful
Ronak was a breath of fresh air. She was on the ball with regular updates, called us back everytime we left a message, always professional and polite....
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“Excellent service...”

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Nov 20,2018
Minithumbup
By: 'Hannah'
Nov 20,2018
0 people found
this helpful
Josh gave us excellent service throughout. He was professional and flexible. He understood our needs and communicated effectively with us throughout. He worked hard to maintain a good relationship with us and the clients....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martyn Gerrard

Individual Branch Awards


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