Buying or Selling a home can often be a daunting and frustrating task.
At Martyn Gerrard we work hard to make this easier, and aim to guide you along the simplest path.
Martyn Gerrard

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Properties for Sale
Properties to Rent

“ Property management visit... ”

Jun 01,2018
Minithumbup
By: 'martyn'
Jun 01,2018
0 people found
this helpful
Eva did and does a sound professional job as our first port of call. She listens to our complaints, and when she visited the property, took photos of everywhere.She is thorough....
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Comment on agent fees
Good
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“ Property Agency and Management Review... ”

May 31,2018
Minithumbup
By: 'Emma W'
May 31,2018
0 people found
this helpful
I have been a tenant in a property managed by Martyn Gerrard for the past 12 months. Vanessa has always been helpful, friendly and professional in my dealings with her. It has been reassuring to know that she is someone to turn to if things go ...
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“ SELLERS BEWARE... ”

May 28,2018
Minithumbdown
By: 'Gerry-V'
May 28,2018
3 people found
this helpful
Martyn Gerrard have been operating in the North West London area since the 1960's. They still employ the unscrupulous dirty tricks that were part and parcel of the estate agency business in the latter part of the last century. Be VERY careful when entering into ...
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“ Highly recommended... ”

May 16,2018
Minithumbup
By: 'Anne'
May 16,2018
0 people found
this helpful
Andrew found me great tenants very quickly. I will recommend him and the team to friends and family. They did a fantastic job with no hassle. Andrew is very reliable and trustworthy. Well done to the North Finchley Branch....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2017
Minithumbdown
By: 'Alicia'
Oct 31,2017
2 people found
this helpful
I don't know where to start writing up the horrible experience I had with this estate agents. As a tenant, I have felt totally ignored and disrespected throughout my 2 year tenure. If I were to write everything down, it would cost me hours and ...
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Comment on agent fees
Too high as I received no service whatsoever.
Was this helpful? Yes
Aug 01,2017
Minithumbdown
By: 'Freeholder 1'
Aug 01,2017
11 people found
this helpful
The level of incompetence at Martyn Gerrard is mind-boggling. When dealing with Block Management, a manager must stay on top of all business relating to the block and always keep the interests of the block, and its freeholders in mind. However, Stuart Burchell, who leads ...
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Comment on agent fees
Massively inflated, do not deserve a fraction of what they are charging.
Was this helpful? Yes
Jul 21,2017
Minithumbdown
By: 'Ross'
Jul 21,2017
1 people found
this helpful
I was dealing with Christian from Kentish Town. Unprofessional from the start, didnt reply to emails, was unreachable on phone. I was in the process of letting, and after 3 weeks, and my references had been paid for plus first weeks rent held by them in ...
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Comment on agent fees
Bad - took our money then had to refund. Made ridiculous deadlines that they couldn't even stick to themselves!
Was this helpful? Yes
Jul 05,2017
Minithumbup
By: 'anonymous'
Jul 05,2017
0 people found
this helpful
Charlie was very upfront with us about the fees courteous and straightforward, and Andrew was very accomodating to our situation. I have no complains about them or their behaviour. They seemed genuinely as surprised as us about the scaffolding, not sure if they are just ...
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Comment on agent fees
They seemed reasonable
Was this helpful? Yes
Mar 13,2017
Minithumbdown
By: 'LVB'
Mar 13,2017
12 people found
this helpful
We use Martyn Gerrard to manage our rental property. Our tenants and the experience we have with them has been poor to date. The initial contract for our tenants was only signed by both parties 5 weeks after the tenants moved in. Martyn Gerrard do nothing ...
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Comment on agent fees
Bad
Was this helpful? Yes
Feb 16,2017
Minithumbdown
By: 'NNA'
Feb 16,2017
18 people found
this helpful
Oh dear: a chapter of disasters; starting with Anna calling in sick half an hour before the viewing time (bacon saved on this occasion by Lauren coming to the rescue), continuing through inadequate floor plans (no dimensions; not added even after we pointed this out) ...
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Was this helpful? Yes
Feb 08,2017
Minithumbdown
By: 'JW 2017'
Feb 08,2017
14 people found
this helpful
Like many others on here, awful experience as a tenant. Unhelpful, they simply do not care. Nothing is their responsibility. Now having a battle to get deposit back. Thankfully have found a new landlord who value me better than this sorry experience....
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Was this helpful? Yes
Jan 31,2017
Minithumbdown
By: 'Swindonnicki'
Jan 31,2017
9 people found
this helpful
Sorry to say I have contacted the ombudsman about the poor service and lack of communication within this company. They do not deal with issues unless you harass them. Diana who is my management contact is quick to say she communicates all the time, in ...
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Comment on agent fees
Fees were acceptable, but one you have signed on the dotted line that's it
Was this helpful? Yes
Jan 24,2017
Minithumbdown
By: 'Matteo'
Jan 24,2017
19 people found
this helpful
I had to requeste a warrant to have my deposit back. They ask for money then you wont get flat and deposit back! Stay away!...
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Was this helpful? Yes
May 09,2016
Minithumbdown
By: 'Chris'
May 09,2016
13 people found
this helpful
Like a previous reviewer I was told by Ryan the flat was unfurnished when in fact it was not. I now have to live in a property with 2 sets of everywhere as I have no where to store my stuff, and I won't sell mine. ...
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What agent could do to change your mind?
They were standard
Attached Files
Comment on agent fees
They were standard
Was this helpful? Yes
Apr 01,2016
Minithumbup
By: 'GrahamW'
Apr 01,2016
0 people found
this helpful
A big thank you to Rachel and the team at Martyn Gerrard in Barnet for making the sale of my house so straightforward. From the beginning we had genuine viewings conducted in a friendly relaxed manner with the utmost professionalism. Rachel came prepared to answer ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jan 22,2016
Minithumbdown
By: 'Tania'
Jan 22,2016
12 people found
this helpful
terrible estate agent I have been in London 14 years and I have never ever had issues with agency I was actually considered the perfect tenant but with this guys was impossible have any kind of service! terrible I would not recommend it to anyone!...
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Comment on agent fees
they just after any possible way to steel money
Was this helpful? Yes
Jul 24,2015
Minithumbup
By: 'Jana'
Jul 24,2015
0 people found
this helpful
I chose Martyn Gerard Finchley Central as that is the location of my property and as they are an old established firm in Finchley Central. I had become very disillusioned with my previous Real Estate agent. I have nothing but praise for Martyn Gerard and ...
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Jul 10,2015
Minithumbup
By: 'JoB'
Jul 10,2015
0 people found
this helpful
Andrew was the first estate agent that wasn't too pushy or trying to do a hard sell. He was very friendly and has a nice calm manner. We knew within 10 minutes of meeting him that we wanted to go with Martyn Gerrard for letting out ...
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Was this helpful? Yes
Jun 17,2015
Minithumbup
By: 'Sophie'
Jun 17,2015
0 people found
this helpful
I was looking for a property to rent in East Finchley, as a first home for my partner and I. I was immediately impressed with the friendly and professional attitude of Ryan. He knew exactly what we were looking for and helped us with lots ...
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Was this helpful? Yes
Jun 16,2015
Minithumbdown
By: 'Honestlondoncritic'
Jun 16,2015
11 people found
this helpful
I have very bad experience while dealing with them. They will charge you penalty fees if you leave property early even if there is brekage clause in contract. Very rude while talking on the phone and will talk to you in upper pitch if you ...
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Was this helpful? Yes
Jun 15,2015
Minithumbdown
By: 'unhappy'
Jun 15,2015
9 people found
this helpful
I'd consider another estate agent if possible Issue 1. After looking at the property, I confirmed with Ryan what would be included with the property and what was not. I was quite surprised to move in and see extra furniture, the storage cupboard filled with the ...
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What agent could do to change your mind?
been honest and truthful. oh and give notice to enter the property
Attached Files
Was this helpful? Yes
By: ali
Mar 02, 2018
View all comments (1)
i never forget such a rubbish company.they have shown me a house to rent .they check my credit record first and they said we are happy to give it you .they insist to get holding deposit and they said it refundable .but when they got the money they denied every thing they promised,they are grope of thieves. they stolen my money in day light.they are rubbish company i have ever seen.never trust themmmmm ...
Mar 25,2015
Minithumbdown
By: 'Mike Steven'
Mar 25,2015
16 people found
this helpful
I phone Martyn Gerrard - Whetstone on 23/3/15 to enquire about a property that was being marketed for rental and added on few days ago on the right move website. The phone was answered by a gentleman who said to me he was in the sales ...
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Was this helpful? Yes
Jan 15,2015
Minithumbup
By: 'Sarah Wells'
Jan 15,2015
0 people found
this helpful
Before we bought our first home, we thought that the process was going to be an absolute nightmare. We had heard horror stories about terrible, rude estate agents, inflated markets and crazy bidding wars, and were dreading the whole ordeal! Until we met Tom Sexton ...
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Was this helpful? Yes
Dec 05,2014
Minithumbdown
By: 'Kentishtowner'
Dec 05,2014
13 people found
this helpful
I recently went through the nightmare of selling my property through Martyn Gerrard in Kentish Town. Anthony Wilkinson-Denny was my main contact. Very little feedback from any viewings, overvalued my property just to get it on the market, not one phone call/email to keep ...
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Comment on agent fees
Above average and certainly not good value for money.
Was this helpful? Yes
Sep 24,2014
Minithumbdown
By: 'anonymous'
Sep 24,2014
17 people found
this helpful
The whole process has been a misleading one, the agent didn't gave me sufficient information beforehand, regarding the terms, neither the pre contract has been sent to me the day before i sign it, which is what i have requested, ONLY after i have signed ...
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Was this helpful? Yes
Apr 11,2014
Minithumbdown
By: 'Angela'
Apr 11,2014
12 people found
this helpful
"I felt" the whole property buying/viewing process was very biased towards pre-selected buyers and even having submit the highest bid, my offer was not forwarded to the seller/vendor. The whole process was manipulative "*", wasting completely my time. I "...
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What agent could do to change your mind?
Follow the professional conduct which is expected from an reputable agency.
Attached Files
Was this helpful? Yes
Jul 17,2013
Minithumbdown
By: 'first time seller'
Jul 17,2013
9 people found
this helpful
They did manage to sell my property to a cash purchaser, but offered no guidance or support in buying, even when all they had to do was tell other agents what a good purchaser I was, in one case an agent next door to their ...
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What agent could do to change your mind?
I expected them to show an interest in setting up a chain with me at the bottom. I expected them to offer my flat to someone on their waiting list, to move forward slowly They relied only in the Internet portals then had 6 people in in one day..one offering, but apparently no one else. The presentation of the offer lacked gravitas, in part because the staff are too young.. I needed to find some where to move to..the cash purchaser was good, but in a hurry, and in today\'s market a first time buyer wold have been a better bet given the difficulty in finding somewhere to go to wrong buyer, poorly managed, by young staff who are in it for a quick kill with no idea of service..
Attached Files
Was this helpful? Yes
Mar 20,2013
Minithumbup
By: 'David Trenner'
Mar 20,2013
0 people found
this helpful
We interviewed 3 agents. Winkworths and MG came up with the same valuation, but MG had sold two flats in the block recently. Bairstow Eves quoted £20k more and wanted £300 marketing fee up front. MG suggested we ask for £X30k in hope ...
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Was this helpful? Yes
Mar 01,2013
Minithumbup
By: 'Lesley'
Mar 01,2013
0 people found
this helpful
Communication was excellent even when there was negative feedback. They were honest and open all the way through the sales process. They did what they said they would do. I have no hesitation in recommending them to other Vendors....
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Was this helpful? Yes
Feb 23,2013
Minithumbup
By: 'Farhad Khatibi'
Feb 23,2013
0 people found
this helpful
I found them enthusiastically caring and exceptionally professional. I also would like to thank them to be kind enough to stay focused till the end. I definitely recommend them to all my friends and associates because I am sure they would do the same for ...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 1 4 10 3 2 6 1 0 6

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Martyn Gerrard

Individual Branch Awards

London, N20


Firm Widgets

My widgets

Barnet
4 Exchange Buildings, High Street, London EN5 5SY
(2)
Head Office
197 Ballards Lane, London N3 1LP
(3)
Hendon
59 Brent Street,, London NW4 2EA
(0)
show all branches (14)
Office 1
365 Regents Park Road , London N3 1DE
(3)
Office 10
66-68 High Road, London N2 9PN
(5)
Office 2
300 Muswelll Hill, Broadway, London N10 2QR
(0)
Office 3
146 High Road, London N2 9ED
(1)
Office 4
45 The Broadway, London N8 8DT
(0)
Office 5
773 High Road, London N12 8JY
(5)
Office 6
1286 High Road, London N20 9HH
(9)
Office 7
109 The Broadway, London NW7 3TG
(3)
Office 8
304 Kentish Town Road, London NW5 2TH
(4)
Office 9
773 North Finchley, London N12 8JY
(1)
Southgate
85 Chase Side, London N14 5BU
(0)


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