Martyn Gerrard
2.7/5, 80 reviews
45% recommended
69% sales valuation accuracy
79% sales fee satisfaction
Buying or Selling a home can often be a daunting and frustrating task.At Martyn Gerrard we work hard to make this easier, and aim to guide you along the simplest path. show more Buying or Selling a home can often be a daunting and frustrating task.
At Martyn Gerrard we work hard to make this easier, and aim to guide you along the simplest path.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 69% 79% £372,000 £1,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 4 13 22 8 6 8 1 3 11
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Latest Properties

No Properties

“BEWARE NO DEPOSIT SCHEME...”

Share on :
Jun 18,2021
Minithumbdown
By: 'Really angry landlord'
Jun 18,2021
1 people found
this helpful
Beware of No Deposit rental offers from Estate Agents A salutary tale The agent lets the flat for two years with no cash deposit but an insurance policy. They sell the landlord the insurance policy The agent makes a commission The tenant skips out after ...
read full review
Was this helpful? Yes

“I really wish I read the reviews before deali......”

Share on :
Jun 16,2021
Minithumbdown
By: 'Rebecca Adams'
Jun 16,2021
0 people found
this helpful
I really wish I read the reviews before dealing with them... I won't go in detail but all I can say is DO NOT GO WITH THIS LETTING AGENCY! Please they will use you, try take your money and waste your time. Please I am ...
read full review
Was this helpful? Yes

“RENTERS BEWARE - Evicted without warning!...”

Share on :
May 11,2021
Minithumbdown
By: 'Patrick'
May 11,2021
5 people found
this helpful
RENTERS BEWARE - We moved into our flat approximately 10 months ago with an agreement that we would stay for a fixed term of one year which would then transition into a periodic rolling contract. We were contacted ahead of the expiry of the fixed term ...
read full review
Was this helpful? Yes

“House sale...”

Share on :
Mar 12,2021
Minithumbup
By: 'Jennifer Pounde'
Mar 12,2021
0 people found
this helpful
I found the service provided to be extremely professional and reliable from the get-go. Scott stayed in touch throughout the process giving helpful advice. He was always courteous and considerate and personable. I would recommend approaching Scott from Martyn Gerrard and look forward to him ...
read full review
Was this helpful? Yes

“They didn't give my deposit....”

Share on :
Feb 17,2021
Minithumbdown
By: 'Ali'
Feb 17,2021
0 people found
this helpful
They did not give my deposit. Martyn Gerard agency took my £ 460.00 and didn't give me the Flat. Let this be the last place to rent or buy a house. they cheat people. I wouldn't recommend it to anyone. Don't even walk past their doors....
read full review
Was this helpful? Yes

“All wrong...”

Share on :
Feb 15,2021
Minithumbdown
By: 'GT'
Feb 15,2021
0 people found
this helpful
Completely misleading information given during the viewing by the agent. He told us the Landlord would have accepted easily 125£ less than the asking rent price and provided some furniture if reasonable requests. He also told us the flat was available within 2 weeks from the visit. ...
read full review
Was this helpful? Yes

“Not even worth a star. Whilst Mohammed was......”

Share on :
Jan 12,2021
Minithumbdown
By: 'Annabelle & Alex'
Jan 12,2021
2 people found
this helpful
Not even worth a star. Whilst Mohammed was polite, unfortunately, we found our relationship with him very unproffesional. This was due to him providing misleading information on the initial viewing of the property which, following the acceptance of our offer, was then changed. We were ...
read full review
Was this helpful? Yes

“Unprofessional and Conmen...”

Share on :
Oct 16,2020
Minithumbdown
By: 'Giles'
Oct 16,2020
3 people found
this helpful
I first contacted the Martyn Gerrard East Finchley (N2) office around July to request them to sell my flat as part of a dual agency agreement. The start of this (the first 6 weeks) seemed to go ok with some viewings lined up. After this it ...
read full review
Was this helpful? Yes

“Avoid at all costs...”

Share on :
Aug 19,2020
Minithumbdown
By: 'Simon'
Aug 19,2020
1 people found
this helpful
We rented the property through Martyn Gerrard, the experience up to move in was pretty poor but the standard of London estate agents. Slow with contract and responding to anything. When things got really bad was when we moved in, we were provided with one ...
read full review
Was this helpful? Yes

“Truly terrible experience...”

Share on :
Aug 19,2020
Minithumbdown
By: 'Mariana'
Aug 19,2020
2 people found
this helpful
Truly terrible experience, they pay for good reviews on google and I regret not checking reviews before signing up with them. Leaving the property was a nightmare, they were trying to make me sign a new contract for more money in the middle of the ...
read full review
Was this helpful? Yes

“As a tenant, I'm happy with the service that ......”

Share on :
Aug 01,2020
Minithumbup
By: 'Perry'
Aug 01,2020
0 people found
this helpful
As a tenant, I'm happy with the service that I have received from the Martyn Gerrard agent, and special thanks to Damla Boztas MARLA for her efforts in solving issues that we had....
read full review
Was this helpful? Yes

“Worst agency I've ever dealt with...”

Share on :
Jul 27,2020
Minithumbdown
By: 'S'
Jul 27,2020
1 people found
this helpful
Worse agency I've ever dealt with! First of all I asked a couple of times the agent if the flat was managed by the agency receiving an affermative answer. We had positive past experience with another agency and preferred not to deal with landlords. Turns ...
read full review
Was this helpful? Yes

“AVOID AT ALL COSTS....”

Share on :
Jul 22,2020
Minithumbdown
By: 'Phoebe'
Jul 22,2020
2 people found
this helpful
AVOID AT ALL COSTS. As a student tenant, me and two other students rented from MG and are considering going to court with them. For 8 months they’ve failed to show us contracts for the house we’ve been staying in, stating they needed security ...
read full review
Was this helpful? Yes

“Employee asked inappropriate questions and wouldn’t leave....”

Share on :
Jul 19,2020
Minithumbdown
By: 'Michelle'
Jul 19,2020
2 people found
this helpful
An employee came around for a quick evaluation and wouldn’t leave despite guests being present. He also took advantage of my incredibly elderly father to ask highly personal and inappropriate questions about our financial status and incoming money, as well as my mother’s ...
read full review
Was this helpful? Yes

“Martin Gerrard helped us sell our property in Southgate...”

Share on :
Jun 22,2020
Minithumbup
By: 'CD'
Jun 22,2020
0 people found
this helpful
Martin Gerrard helped us sell our property in a very supportive way. Because of their marketing and knowledge of their clients’ needs and wants, we got an offer within a week of the house being on the market. As well as the usual time lapse ...
read full review
Was this helpful? Yes

“Unbelievably bad and unresponsive property management...”

Share on :
May 08,2020
Minithumbdown
By: 'Ellen'
May 08,2020
3 people found
this helpful
We used Martyn Gerrard to let and manage our property when we moved abroad. We had a good experience with the letting process and with the management service for the first year, and our first tenants were happy. Over the past year though, the service ...
read full review
Was this helpful? Yes

“Great service from Jenna, absolute pleasure t......”

Share on :
Mar 17,2020
Minithumbup
By: 'Julie'
Mar 17,2020
0 people found
this helpful
Great service from Jenna, absolute pleasure to work with. She was extremely helpful and efficient throughout the whole sales process. I would happily recommend using Jenna!...
read full review
Was this helpful? Yes

“Tyler, the best agent...”

Share on :
Mar 16,2020
Minithumbup
By: 'Mariana'
Mar 16,2020
0 people found
this helpful
Before I met Tyler , I believed that all agents are evil and they don't think at tenants. Tyler is amazing. He helped me with the paper even at 22.00 on his day off. He answered to all my questions and some of them , believe they were ...
read full review
Was this helpful? Yes

“Sergio was brilliant, very helpful he helped ......”

Share on :
Feb 24,2020
Minithumbup
By: 'Gabriela'
Feb 24,2020
0 people found
this helpful
Sergio was brilliant, very helpful he helped us to find flat quickly and easy! Me and my husband we thank him very much!!...
read full review
Was this helpful? Yes

“HOUSE SOLD...”

Share on :
Feb 02,2020
Minithumbup
By: 'Andrew'
Feb 02,2020
0 people found
this helpful
You might be searching for a new home but you do not need to search for an excellent estate agent. It's Martyn Gerrard. Stewart and Kyri have excelled in providing a friendly, empathetic and personal service. I have not been regarded as a mere client. ...
read full review
Was this helpful? Yes

“Friendly getting you in, hell when you move!...”

Share on :
Dec 02,2019
Minithumbdown
By: 'HP'
Dec 02,2019
2 people found
this helpful
Friendly getting you in, hell when you move out! We had a great experience moving in with Martyn Gerrard - they were fast, friendly and when the landlord was delayed signing the contract they were very accommodating and let us store our belongings in their ...
read full review
Was this helpful? Yes

“Scam Artists.Scammed me out of more than £10......”

Share on :
Sep 13,2019
Minithumbdown
By: 'Mark'
Sep 13,2019
6 people found
this helpful
Scam Artists. Scammed me out of more than £1000 on break clause fees. In person the agent asked if I would agree to sign up to a longer tenancy but with a break clause even though I wanted a shorter tenancy. I agreed only because he ...
read full review
Was this helpful? Yes
By: Mike
Oct 29, 2019
View all comments (1)
They have a very long history for doing this. I know of 3 other tenants who have also been fleeced. The issue lies in their commission charges to the landlord. I understand the clause makes reference to a recoup of charges (“...up to 12%...). I also understand that when you question it, they respond with case history showing their success at court. I think this is a scare tactic. ...

“Avoid at all costs! Utterly appalling, this i......”

Share on :
Aug 13,2019
Minithumbdown
By: 'yasmin'
Aug 13,2019
4 people found
this helpful
Avoid at all costs! Utterly appalling, this is the worst estate agent we have ever dealt with and was a traumatic experience. There was no transparency, heavy delays, no follow-ups, bad communication, no morals or ethics in the way they acted. Unprofessional agency full of ...
read full review
Was this helpful? Yes

“I’ve be had such great help from Martyn Gerra......”

Share on :
Aug 01,2019
Minithumbup
By: 'Rita'
Aug 01,2019
0 people found
this helpful
I’ve be had such great help from Martyn Gerrard. Especially Tyler he’s such a star! Thank you for your help Tyler :-)...
read full review
Was this helpful? Yes

“ABSOLUTELY HORRIBLE EXPERIENCE...”

Share on :
Jul 22,2019
Minithumbdown
By: 'Raphael'
Jul 22,2019
3 people found
this helpful
ABSOLUTELY HORRIBLE EXPERIENCE It's been a few months that I'm supposed to write this but I hesitated a little as the last time I wrote a bad review about another estate agent they ended up buying numerous fake google reviews to bury my one down ...
read full review
Was this helpful? Yes

“PLEASE AVOID...”

Share on :
Jul 08,2019
Minithumbdown
By: 'E'
Jul 08,2019
1 people found
this helpful
PLEASE READ: Very unprofessional, canoodle with landlords to try and make a maximum profit possible off tenants. My boiler has not worked since the beginning of the tenancy resulting in my baby, teenage son, and partner all falling ill throughout the winter months. although this ...
read full review
Was this helpful? Yes

“Be careful, watch the fees they charging, use......”

Share on :
Jun 20,2019
Minithumbdown
By: 'Arvy'
Jun 20,2019
1 people found
this helpful
Be careful, watch the fees they charging, used to be trusted agency, now seems downhill. I gave them flat to rent, was all good, tenant stayed over the year, but after we applied rolling contract as tenants werent sure on move out date. Gerards sent ...
read full review
Was this helpful? Yes

“Customer Review...”

Share on :
May 09,2019
Minithumbup
By: 'Simone'
May 09,2019
0 people found
this helpful
Ellena Andrea has been very supportive and helpful throughout our tenancy. She always responds promptly to any of our requests and deals with any issue in a highly professional and efficient manner. Thank you Ellena....
read full review
Was this helpful? Yes

“Excellent service and support...”

Share on :
Apr 18,2019
Minithumbup
By: 'JMA'
Apr 18,2019
0 people found
this helpful
Richardo has been excellent throughout the process of our flat search. From finding us our perfect property by carefully listening to our requirements and budget, through to being constantly patient and clear about all the admin required. He has always been available to patiently answer ...
read full review
Was this helpful? Yes

“Freehold purchase quote...”

Share on :
Apr 11,2019
Minithumbdown
By: 'A.M.'
Apr 11,2019
1 people found
this helpful
Have attempted to contact MG by telephone and been told that the person responsible for Freehold quotes would call me back. She never did. Several emails have also been sent with no response. Bitterly disappointing....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Guy Parker-Dennison
Jun 24, 2019
View all comments (1)
We have had a similar issue with Martyn Gerrard Block Management as has our neighbour when we both tried to contact their office regarding a licence for alterations and extending the lease on our property. When we ring the office they claim the lady dealing with it is out and will get back to us (she never does) or when she is in she says she cant get hold of the freeholder. Whats even more frustrating is the freeholder company is registered at the same address as their office and has the same b ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martyn Gerrard

Individual Branch Awards


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home