We are a professional and dynamic estate agency with proactive departments including residential sales, residential lettings, auction properties, commercial agency, surveys & valuations, town plan Read full description...We are a professional and dynamic estate agency with proactive departments including residential sales, residential lettings, auction properties, commercial agency, surveys & valuations, town planning, property management, auction rooms and financial services.
Martin & Pole

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Properties to Rent

“ High quality, great value.... ”

Aug 10,2018
Minithumbup
By: 'SogladwechoseMartin&Pole'
Aug 10,2018
0 people found
this helpful
My wife and I initially let our property with Martin & Pole for many years, and in 2018 we then put the house on the market through Martin & Pole. Throughout this time we have found the staff to be highly professional, conscientious, and very experienced ...
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Comment on agent fees
Whilst cheaper fees may be found with online agents, the benefits of having a local estate agent who knows the area and the market - are invaluable.
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Dec 06,2017
Minithumbup
By: 'Garth'
Dec 06,2017
0 people found
this helpful
Generally a very good service, checkout and deposit returned fairly and squarely. Had to go through a 3 monthly 'inspection' of the property which M&P demanded conduct at their convenience whether we were present or not which was invasive and very poor form I ...
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Oct 27,2017
Minithumbdown
By: 'Wokingham 17'
Oct 27,2017
0 people found
this helpful
AVOID LETTING A PROPERTY FROM THIS PLACE!!!!! If you want poor service, don't want your deposit back and want to be spoken to extremely rudely whenever making communication then these are the guys for you. The distinct lack of professionalism and the way staff ...
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Jul 10,2014
Minithumbdown
By: 'annoyed'
Jul 10,2014
3 people found
this helpful
Staff rude on the phone when asked reasonable question, and Ignored letters. When we left the property we were charged unreasonable charges from our deposit, (including some that were already listed in the inventory when we moved in, and others that affected the whole building.) ...
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What agent could do to change your mind?
not been rude, not shouted at me when i asked reasonable questions, protected my deposit when my contracts changed, read and replied to my letters, not charged me for things included in the inventory when i moved in. pretty much every dealing i had with them from start to finish was unsatisfactory
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By: Buckeyes
May 06, 2015
View all comments (4)
Mr Auger. Whether you were the managing agent or not is irrelevant and I made no assertion to the specific details of this complaint beyond your lack of interpersonal skills...of which we have a further display here. I did draw attention to the nature of your response to the complainants review, which is now further compounded by your once again making personal remarks about a former customer. Now maybe you'd like to comment on ALL the complaints below, or will you continue to be evasive and si ...
Feb 27,2014
Minithumbdown
By: 'Diamond0958'
Feb 27,2014
2 people found
this helpful
I phoned to speak to Rose regarding my brothers death. Although they were aware of the death of my brother, they continued to take monies from his bank account . Rose was particular rude and unhelpful and after I sent a polite email she phoned me ...
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Sep 05,2012
Minithumbdown
By: 'Disappointed'
Sep 05,2012
4 people found
this helpful
Rude person \'assumed; that I was on housing benefit because I am a female with two children! The advert mentioned good schools nearby to the property that I was requiring further details on but apparently the landlord had been very direct in the fact that ...
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What agent could do to change your mind?
Not have had so many assumptions as I thought that sales was all about questioning and finding out needs and requirements.
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By: David Auger
Jan 07, 2013
View all comments (1)
It does seem unfair that we have mentioned schools nearby if the landlord did not want children - my apologies. Some people are a little sensitive when we ask personal questions. The lady who asked the questions would not have made assumptions - we are being paid by the owner to find the best tenant. The best tenant for one property may not be the best tenant for another property. If we got the balance wrong on this occassion - once again my apologies. ...
Jun 24,2011
Minithumbup
By: 'Alison'
Jun 24,2011
0 people found
this helpful
I also bought my house through them. Couldn\\\'t fault them, they have set a very high standard for any estate agent to follow. Professional, prompt and went out of their way to be helpful....
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Aug 27,2009
Minithumbup
By: 'Cas'
Aug 27,2009
0 people found
this helpful
PLUS POINTS * Prompt response to reported problems * Good notification of 6 monthly landlord checks * Didn't have to pay much in Admin fees as paid 6 months rent up front NEGATIVE POINTS * Patchy/shoddy decoration Hoping to move in the next few months so I hope not to ...
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May 07,2009
Minithumbdown
By: 'Baggy'
May 07,2009
6 people found
this helpful
M&P used to be a pretty good agent for letting your house....but they stopped being so good when they closed the Crowthorne office and moved everything to Wokingham. It's got especially bad there the last year - as in Romans Property type bad ...
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Office 1
7 Broad Street, Wokingham RG40 1AY
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Office 2
198 Dukes Ride, Crowthorne RG45 6DS
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Office 3
16 The Parade, Silverdale Road, Reading RG6 7NZ
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